Bose Wave PCinteractive Owner's guide - Page 56

Reference Table 3: Web Radio troubleshooting Problem What to do I cannot connect to any stations. I keep getting "Cannot connect to server" messages. • Make sure you have an active Internet connection. • Open RealPlayer and go to View, Preferences. Click the "Transport" tab and click "Auto Configure." When finished, close RealPlayer®. If problem persists, contact Bose Customer Service. I cannot connect to some stations. • Try connecting at another time. • Some Internet stations do not broadcast 24 hours a day. Unable to add a new Web Radio station to the Station Finder using the instructions in the owner's guide. Click the Add Station button. This starts a short "wizard" to guide you through this three-step process: 1. Using your web browser, find the station you want to add. Begin listening to the station using RealPlayer®. Click Next when the station is playing. 2. Close the RealPlayer application (clicking the stop button is not enough) and return to the Wave/PC application. Click Next after RealPlayer® has closed. 3. Fill in the remaining station information (optional) and click the Finish button. This completes the process of adding a new Web Radio station. Some stations play at a slow speed. Contact your computer manufacturer. The same station is assigned to multi- You cannot erase a preset, but you can overwrite it. Drag a new station from the ple presets and I cannot erase any of Station Finder and drop it on the preset button you want to change. them. When I switch to Web Radio, it automatically begins to connect to a station before I decide what I want. Click the Setup button and then click the Web Radio tab. Deselect the "Automatically begin playing when source is selected" option. Web Radio stations do not work after Open RealPlayer® and go to View, Preferences. Click the "Transport" tab and running "Detect Web configuration" in click "Auto Configure." When finished, close RealPlayer. If problem persists, the setup options. contact Bose Customer Service. I cannot connect to any Web Radio station after uninstalling RealPlayer. Re-install RealPlayer®. The Wave/PC™ system application requires this for accessing Web Radio. RealPlayer can be installed by re-installing the Wave/PC software. Table 4: CD troubleshooting Problem What to do CD audio is too loud or soft compared to AM/FM, Web Radio, and Music Files. Double-click the speaker icon in the Task Bar and adjust the CD volume level until it is at approximately the same level as other sources. If the CD volume is not affected by adjusting the CD level, the CD recording could be too loud or too soft. Information displayed for a CD is incorrect. Click on the field and edit the information. Not all CDDB information is correct. Information for a CD is not found within CDDB. Click on the field and enter the information. CDDB does not have information for some CDs. 56 April 12, 2001 PDF259774_00