Brother International MFC-J497DW Online Users Guide HTML - Page 448
Error Message, Cause, Action, Jam C Rear, Low Temperature, Media card error, Media Error
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Error Message Jam C Rear Low Temperature Media card error Media Error Media is Full. No Caller ID No Device Cause Action Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. The paper is jammed in the machine. Remove the jammed paper. See Related Information: Paper is Jammed in the Back of the Machine (Jam C Rear). Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. The room temperature is too low. After warming the room, allow the machine to warm up to room temperature. Try again when the machine has warmed up. Multiple data storage devices were in the machine when it was turned on. The machine can read only one memory card or USB flash drive at a time. Remove the memory card(s) or USB flash drive that you are not using. The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. Remove the memory card from the media drive (slot) of the machine and format it correctly. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. The memory card or USB flash drive you are using already contains 999 files. Your machine can only save to your memory card or USB flash drive if it contains fewer than 999 files. Delete unused files and try again. The memory card or USB flash drive you are using does not have enough free space to scan the document. Delete unused files from your memory card or USB flash drive to make some free space, and then try again. There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. To use the Caller ID feature, call your telephone company. See Related Information: Caller ID. When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the WiFi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP 441