Brother International MFC-J497DW Online Users Guide HTML - Page 484
Print Quality Difficulties, Color Enhancement True2Life
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Difficulties Suggestions The headers or footers appear when the document is displayed on the screen but do not appear when the document is printed. Cannot perform 'Page Layout' printing. Print speed is too slow. Click (Start) > Devices and Printers > Printers and Faxes. • Windows 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • Windows 10 and Windows Server 2016 Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • Windows Server 2012 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers. • Windows Server 2012 R2 Click Control Panel on the Start screen. In the Hardware group, click View devices and printers > Printers. • Mac Click the System Preferences > Printers & Scanners. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. See Related Information: Unprintable Area. Check that the paper size setting in the application and in the printer driver are the same. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver as follows: • Windows In the printer driver, clear the Color Enhancement (True2Life) check box on the Advanced tab. • Mac In the printer driver, select Color Settings, click Advanced Color Settings, and make sure you clear the Color Enhancement check box. Turn the Borderless feature off. Borderless printing is slower than normal printing. See Related Information: Print Settings (Windows) or Print a Photo (Mac). Turn off the Quiet Mode setting. Print speed is slower in Quiet Mode. See Related Information: Reduce Printing Noise. Print Quality Difficulties Difficulties Poor print quality Suggestions Check the print quality. See Related Information: Check the Print Quality. Make sure the Media Type setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using. See Related Information: Change the Paper Size and Paper Type. See Related Information: Print Settings (Windows) or Print Options (Mac). Make sure your ink cartridges are fresh. The following may cause ink to clog: • The expiration date written on the cartridge package has passed. • The ink cartridge has been in your machine for over six months. • The ink cartridge may not have been stored correctly before use. 477