Brother International MFC-J815DW XL Reference Guide - Page 15

A Routine Maintenance Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. 1 Press Settings. 2 Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Maintenance]. Press OK. c. Select [Impr. PrintQuality]. Press OK. d. Select [Impr. PrintQuality] again. Press OK. 3 Press c. The machine prints the Print Quality Check Sheet. 4 Check the quality of the four color blocks on the sheet. 5 The LCD asks about the print quality. Do one of the following: • If all lines are clear and visible, press d to select [No]. The Print Quality check finishes. • If lines are missing (see Poor, below), press c to select [Yes]. OK Poor 6 The LCD asks you to check the print quality of each color. Press d or c to select the pattern (1-4) that most closely matches the printing result, and then press OK. 7 Do one of the following: • If print head cleaning is needed, press c to start the cleaning procedure. • If print head cleaning is not needed, the Ink or Maintenance screen reappears on the LCD. 8 After the cleaning procedure is finished, the LCD asks if you want to check the print quality again. Press c [Yes] to start the print quality check. 9 Press c again. The machine prints the Print Quality Check Sheet again. Check the quality of the four color blocks on the sheet again. If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. 14