Brother International MFC-J815DW XL Reference Guide - Page 19

Error and Maintenance Messages The most common error and maintenance messages are shown in the table. For more detailed information, see the Online User's Guide. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Error Message Action Absorber NearFull The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. • The ink absorber box absorbs the small amount of ink emitted during print head cleaning. B&W Print Only Replace Ink One or more of the color ink cartridges have reached the end of their lives. Replace the ink cartridges. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. The machine will stop all print operations and you will not be able to use the machine until you install a new ink cartridge in the following cases: • If you unplug the machine or take out the ink cartridge. • If you select the Slow Drying Paper option on the machine or in the printer driver. Cannot Detect Remove the used ink cartridge and install a new one. Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. Check the model numbers of the ink cartridges and install the correct ink cartridges. See Related Information: Supply Specifications at the end of this section. Cannot Detect Ink Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. Data Remaining Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again. 18