Brother International MFC-J815DW XL Reference Guide - Page 22

Error Message, Action, Stop/Exit, Out of Memory, Partial Print, Paper Size, Mismatch, Replace Ink

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Error Message Action Out of Memory If a fax-sending or copy operation is in progress: • Press Stop/Exit and wait until the other operations that are in progress finish, and then try again. • Press c to select Partial Print to copy the pages scanned so far. • Print the faxes stored in the memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory. Paper Size Mismatch 1. Check that the paper size you selected on the machine's display matches the size of the paper in the tray. For more detailed information, see the Online User's Guide: Change the Paper Size and Paper Type. 2. Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. For more detailed information, see the Online User's Guide: Load Paper. 3. After you have checked the paper size and the paper position, follow the LCD instructions. If printing from your computer, make sure the paper size you selected in the printer driver matches the size of paper in the tray. For more detailed information, see the Online User's Guide: Print Settings (Windows) or Print Options (Mac). Replace Ink One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. Tray not detected Slowly push the paper tray completely into the machine. Paper or a foreign object has prevented the paper tray from being inserted correctly. Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see the Online User's Guide: Printer Jam or Paper Jam. Tray Settings This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. For more detailed information, see the Online User's Guide: Change the Check Paper Size Setting. B Troubleshooting 21

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Error Message
Action
Out of Memory
If a fax-sending or copy operation is in progress:
• Press
Stop/Exit
and wait until the other operations that are in
progress finish, and then try again.
• Press
c
to select
Partial Print
to copy the pages scanned so
far.
•
Print the faxes stored in the memory.
For more detailed information, see the
Online User's Guide
:
Print a
Fax Stored in the Machine's Memory
.
Paper Size
Mismatch
1.
Check that the paper size you selected on the machine's display
matches the size of the paper in the tray.
For more detailed information, see the
Online User's Guide
:
Change the Paper Size and Paper Type
.
2.
Make sure you loaded the paper in a Portrait position, by setting
the paper guides at the indicators for your paper size.
For more detailed information, see the
Online User's Guide
:
Load
Paper
.
3.
After you have checked the paper size and the paper position,
follow the LCD instructions.
If printing from your computer, make sure the paper size you selected
in the printer driver matches the size of paper in the tray.
For more detailed information, see the
Online User's Guide
:
Print
Settings (Windows)
or
Print Options (Mac)
.
Replace Ink
One or more of the ink cartridges have reached the end of their lives.
Replace the ink cartridges.
For more detailed information, see the
Online User's Guide
:
Replace
the Ink Cartridges
.
•
You can still scan even if the ink is low or needs to be replaced.
Tray not detected
Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the
Online User's Guide
:
Printer Jam or Paper Jam
.
Tray Settings
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
For more detailed information, see the
Online User's Guide
:
Change
the Check Paper Size Setting
.
B
Troubleshooting
21