Brother International MFC-J815DW XL Brother Meter Read Tool Users Guide - Page 4

4 1. Overview The Brother Meter Read Tool software collects usage information directly from network-connected and USB-connected devices and sends it via email. It can also send emails to notify you of any machine errors and consumables running low. 1.1 Usage Information Collection Methods The Brother Meter Read Tool uses the following methods to collect and send usage information: Device Log  Collected periodically: daily, weekly or monthly  Sent as CSV or XML  Can contain the following information:  Machine status  Consumables remaining life, drum count and replace count  Paper jam count  Error history Device Status  Collected as per the collection cycle (minimum 1 minute)  Supports multiple profiles containing customisable information  Can be received when the following problems occur:  Toner/ink low or needs replacing  Consumables warnings and errors (both user-repairable and requiring a service engineer's visit)  Paper jam, input, and output errors  Cover open errors  Memory errors  Hardware, mechanical, and installation errors 4