Brother International PE-DESIGN 10 Instruction Manual - Page 346
Problem, Possible Cause, Cause, File Format, Solution, Open], Home], Import, Patterns], from File]
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Troubleshooting Problem The error message "Unexpected file format" appears. or Your embroidery pattern or image cannot be opened. Possible Cause Cause File Format Solution .pes The data may be corrupted. .phc (machine embroidery format) When opening an embroidery pattern (Application button > [Open]) Other manufacturers' compatible formats (.dst, .hus, .exp, .pcs, .vip, .sew, .jef, .csd, .xxx, and .shv) The file cannot be opened, but it can be imported. → ([Home] tab > [Import Patterns] > [from File]) Otherwise, convert the file to the PES format, and then open it. The file cannot be opened, but it can be imported. → ([Home] tab > [Import Patterns] > [from File]) Otherwise, convert the file to the PES format, and then open it. Incompatible formats The file cannot be used. When importing embroidery patterns ([Home] tab > [Import Patterns] > [from File]) .pes, .phc, Other manufacturers' compatible formats (.dst, .hus, .exp, .pcs, .vip, .sew, .jef, .csd, .xxx, and .shv) Incompatible formats The data may be corrupted. Convert the file to a compatible format, such as PES, and then use it. When opening a background image ([Image] tab > [Open]) or When opening an image for Stitch Wizard (Auto Punch, Photo Stitch 1 and 2, and Cross Stitch) .bmp, .tif, .jpg, .wmf, .png, .eps, and .gif Images in formats other than those listed above The data may be corrupted. The file cannot be opened. → Use an image in one of the formats listed above. .wmf, .emf, and .svg The data may be corrupted. When importing an image as an embroidery pattern ([Home] tab > [Import Patterns] > [from Vector Image]) Vector images in a format other than .wmf, .emf, or .svg Raster images (.bmp, .jpg, etc.) Convert the file to the .wmf, .emf, or .svg format, and then import it. Currently, these files cannot be imported. Open them in the background and use them for tracing. 345