Canon MultiPASS C545 User Manual - Page 180
Copying Problems
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Troubleshooting Copying Problems The MultiPASS will not make a copy. A BJ tank in the BC-21e Color BJ Cartridge may be empty. ❑ Replace empty BJ tanks as necessary (see page 6-22). You may be trying to make copies with the incorrect BJ cartridge installed in the unit. ❑ The MultiPASS cannot make copies in black & white while the BC-22e Photo BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge. ❑ The MultiPASS cannot make copies in color while a BC-20 Black BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or if you want to copy using photo ink, replace the BJ cartridge with a BC-22e Photo BJ Cartridge. The handset of the telephone or extension phone may be off hook. ❑ Make sure the handset is in its cradle. The document may not have been fed correctly into the ADF. ❑ Remove the document, stack it if necessary, and feed it into the ADF correctly (see page 3-6). ❑ Make sure the operation panel is closed. ❑ Check that the document feed lever is set for the type of document you are copying (see page 3-5). The BJ cartridge or a BJ tank may not be installed properly. ❑ Make sure the BJ cartridge and the BJ tank(s) are installed properly (see page 6-22). The MultiPASS may not be operating properly. ❑ Try to print a document from your Macintosh. MEMORY FULL appears in the LCD display when making multiple copies. The MultiPASS memory is full. ❑ Print out any faxes stored in memory (see page 4-20), then start again. Chapter 7 Troubleshooting 7-31