Canon MultiPASS C5500 User Guide

Canon MultiPASS C5500 Manual

Canon MultiPASS C5500 manual content summary:

  • Canon MultiPASS C5500 | User Guide - Page 1
    in any form, in whole or part, without prior written consent of CCSI. ©1998 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C5500 system. All statements, technical information
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    USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON Canon recommends an individual line following industry standards [e.g., the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without "Call Waiting" can be used with your MultiPASS C5500 machines Part
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    of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. To automatically enter this information into your MultiPASS C5500, follow the instructions in your Quick Start Guide. iv
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    USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or MultiPASS C5500. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax
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    installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service important in rural areas. CAUTION Users should not attempt to make such CANON CANADA INC. 1-800-263-1121 24 HOURS A DAY, SEVEN DAYS A
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    the MultiPASS C5500, including the MultiPASS Desktop Manager for Windows®, ScanGear for MultiPASS, and the MultiPASS Printer Driver. This software enables you to use all the features of the MultiPASS C5500-color printing, color scanning, color copying, and PC faxing. User's Manual This manual offers
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    Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer. r The buttons you press appear in this typeface: START/COPY. r The names of lights you see appear in this typeface: ALARM. r What you see in the LCD display appears in
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    and Accessories 1-2 BJ Cartridges and BJ Tanks 1-2 Canon Specialty Papers 1-3 Getting Help From Canon 1-4 Servicing the MultiPASS C5500 1-5 Important Safety Instructions 1-5 Main Components of the MultiPASS C5500 1-7 Front View ...1-7 Back View ...1-8 Inside the Printer Area 1-8 Using the
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    Address Book 3-18 Exporting the Address Book 3-19 4 Sending Faxes With the MultiPASS C5500 Sending a Document 4-2 Regular Dialing 4-2 Automatic Dialing 4-4 Sending a Document Using Group Dialing 4-6 Redialing ...4-7 Resending a Fax After an Error 4-8 Manual Sending 4-9 Cancel Sending 4-10 x
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    Documents Manually-Manual Mode 5-3 Using an Answering Machine-Ans. Machine Mode 5-4 Printing Documents Received in Memory 5-5 Receiving While Copying, Printing, or Registering 5-6 Receiving Faxes to the MultiPASS Desktop Manager 5-6 Receiving a Fax Into the In Box 5-7 Printing a Received Fax
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    6 Scanning With the MultiPASS C5500 Exploring the ScanGear Window 6-2 Displaying Information About the Scan Driver 6-3 Scanning With the Desktop Manager 6-3 Scanning From a Windows Application 6-4 Setting the Preview Scan Options 6-5 Setting the Scan Mode 6-5 Setting the Scan Resolution 6-6
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    Manager 8-25 Removing the Printer and Fax Drivers 8-25 Uninstalling the Desktop Manager 8-25 Uninstalling the Scan Software (ScanGear 8-26 Completing the Uninstall Process 8-26 Reinstalling the Desktop Manager 8-26 9 Maintaining the MultiPASS C5500 MultiPASS Guidelines 9-2 Routine Maintenance
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    Specifications A-1 BJ Cartridges ...A-4 Facsimile ...A-5 Copier ...A-7 Scanner ...A-7 MultiPASS Desktop Manager for Windows A-9 General Specifications A-10 Receiving Faxes and Phone Calls Automatically-Fax/Tel Mode A-12 Appendix B Using the MultiPASS C5500 as a Stand-alone Fax LCD Menu System
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    you need in one machine: Color Bubble Jet printer, color scanner, color copier, plain paper fax, and PC fax. Introduction Chapter 1 This chapter introduces you to the MultiPASS C5500. It includes: r Supplies and accessories r Getting help from Canon r Important safety instructions r Examining the
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    network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155. BJ Cartridges and BJ Tanks Your MultiPASS C5500
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    like the BC-20 Black BJ Cartridge, contain both the print head and ink; when you run out of ink, you replace the entire BJ cartridge. See Chapter 9, Maintaining the MultiPASS C5500, for details on replacing BJ cartridges and BJ tanks. Introduction N Canon has more engineers dedicated to creating
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    900-246-1200) r E-mail support via the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com) r 24-hour, toll-free Fax Retrieval System (1-800-526-4345) r To download the latest drivers using your modem, 24-hour Bulletin Board Service (1-757-420-2000) *Support program specifics subject to change
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    the Web, you can call Canon (see previous page for details). Important Safety Instructions Read these safety instructions and refer to them later if you have any questions. C Except as explained in this manual, do not attempt to service the MultiPASS C5500 yourself. Opening and removing interior
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    back or bottom are provided for ventilation. To ensure reliable operation of the MultiPASS and to protect it from overheating, do not block or cover these openings. instructions. Adjust only those controls that are covered by the operating instructions in the Quick Start Guide and this User's Manual
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    WIDTH OF DOCUMENT TO BE SCANNED DOCUMENT SUPPORT HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C5500 OUTPUT TRAY HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C5500 PAPER OUTPUT GUIDES HOLD HIGH RESOLUTION PAPER WHEN USING THE BC-22e PHOTO BJ CARTRIDGE OUTPUT TRAY EXTENSION HOLDS PRINTED
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    Back View POWER CORD CONNECTOR LINE JACK TELEPHONE/ ANSWERING MACHINE/ MODEM JACK MANUAL FEED SLOT PARALLEL CABLE CONNECTOR Inside the Printer Area PAPER THICKNESS LEVER CARTRIDGE HOLDER PRINTER COVER 1-8 Introduction Chapter 1
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    Introduction Using the Operator Panel This section presents a brief description of the operator panel on the MultiPASS C5500. 2 COLOR COPY 1 DOCUMENT FEED LEVER 3 LCD DISPLAY 4 B&W FAX/COPY 5 ONE-TOUCH SPEED DIAL/ FUNCTION BUTTONS 11 NUMBER BUTTONS 10 REDIAL/PAUSE 9 CODED DIAL 8 START/COPY
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    user information, printing documents stored in memory, and cleaning the print head. (See the next page for details.) 6 STOP button Press to cancel sending, receiving, or any other operation. 7 ALARM light Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes
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    of the unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position on the right.) RESUME button Press when you want to form-feed paper when printing. PRINTER RESET button Press to reset the MultiPASS to Standby mode if
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    faxes. For printing documents, you can use any of the Canon Specialty Papers described in Chapter 2, Printing With the MultiPASS C5500. For receiving faxes into the MultiPASS first. Make sure the paper rest is extended. r Pull the paper rest up until it stops. r Move the paper guide to the left
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    Align the edge of the paper with the right edge of the sheet feeder. r Secure the stack with the paper guide. TAB Preparing Documents for Faxing, Copying, or Scanning You can use the MultiPASS to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these
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    clips, and the like before feeding the document. r Make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document. r Make a photocopy of any document that will not feed into the MultiPASS. You can then feed the copy. r Do not feed documents with pages that
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    face down (letterhead first) into the ADF until you hear a beep. r Adjust the document guides to the width of the document. The MultiPASS automatically feeds the pages one by one from the bottom. If you have problems feeding multiple-page documents, insert the pages one at a time into the ADF. This
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    inch (2.5 cm). Always wait until the last page is being fed into the MultiPASS before you add new pages. Setting the Document Feed Lever You use the FEED LEVER Always set the document feed lever to single sheets and manually feed the following types of documents: r Thick paper r Thin paper
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    FAX fax header information during the MultiPASS installation procedure. If you followed the installation procedure, this information will be printed on the top of your outgoing faxes. If you did not install the MultiPASS Desktop Manager, see Appendix B, Using the MultiPASS C5500 as a Stand-alone Fax
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    One of the convenient features of the MultiPASS is its ability to make high-quality copies. Copying in black and white, you can make up to 99 copies of one document at a time. N It's a good idea to use the optional BC-20 Black BJ Cartridge when you make black and white copies
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    To change the copying resolution for black and white copying, press the B&W FAX/COPY button. B&W TEXT B&W PHOTO N When copying in color: • paper using the LCD menu system. Press FUNCTION; press < or > until you see USER SETTINGS; press START/COPY; press < or > until you see COLOR COPY MEDIA;
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    faxes. (If you are using a cordless phone, you will not be able to make or receive calls.) Avoid unplugging the MultiPASS unless absolutely necessary. This is the same as a power outage. Using Switch Boxes Canon does not recommend using a switch box with the MultiPASS. To use more than one printer
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    single copies of the document instead (as many times as required). You may be able to make multiple copies if you first print out any faxes that are stored in memory (see page 5-5). 1-20 Introduction Chapter 1
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    1-22 Introduction Chapter 1
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    use the MultiPASS C5500 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C5500 for all your printing needs. This chapter describes: r Paper handling r Installing a printer driver r Printing a document r Printer setup within Windows r Printing
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    . This paper works great for proposals, color presentations, color charts/graphs, flyers, and newsletters. You can print on both sides of the sheet. (In your printer driver, select Plain Paper for Media when you load this paper.) 2-2 Printing With the MultiPASS C5500 Chapter 2
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    (when you use T-Shirt Transfer mode through the MultiPASS printer driver for Windows) so when you iron it onto the T-shirt, the image is viewed correctly. Greeting Cards Get the most out of your Canon Creative or other card-making software with Canon Greeting Cards GC-101. These cards give your
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    would like to try some of the papers described above, look for Canon's Starter Kit (SK-102). It contains an assortment of five paper printer. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge. 2-4 Printing With the MultiPASS C5500
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    Make sure the Canon MultiPASS C5500 Printer is selected as your default printer. r Choose Print or Print Setup from the File menu. r You will see a screen similar to this: r Click on the Properties (or Setup) button if you want to make any adjustments as appropriate for printing your document. (
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    and the printer. You must install the MultiPASS Printer Driver for Windows and the MultiPASS Desktop Manager before you can use the MultiPASS C5500 as a printer for your computer. If you followed the instructions in your Quick Start Guide, you have already installed the necessary software. If not
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    Printing Printer Setup Within Windows You can use the MultiPASS with all your Windows 98 and Windows 95 applications. Be sure to set the MultiPASS as the default printer for all your Windows operations. Most of your printing operations are controlled by your software application. The following
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    Using the Windows Tabs The MultiPASS Printer Driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your MultiPASS C5500. r General This tab allows you to add comments regarding the printer driver and print a test page or a
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    (THE COLOR MODEL YOU SELECT DEPENDS ON THE BJ CARTRIDGE INSTALLED; BE SURE TO CHANGE THIS SETTING WHEN YOU CHANGE CARTRIDGES.) SELECT A PRINT MODEL ENABLE OR DISABLE IMAGE COLOR MATCHING ENABLE OR DISABLE FINE MODE ENABLE OR DISABLE IMAGE OPTIMIZER Chapter 2 Printing With the MultiPASS C5500 2-9
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    information about the MultiPASS and the printer driver, click on the Help button. r To find out about a setting, click the question mark ? in the upper right corner. Move the larger question mark to the setting you are interested in and click again. 2-10 Printing With the MultiPASS C5500 Chapter 2
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    Driver less ink. Cartridge and High Resolution Paper HR-101 or Glossy Photo Paper GP-201.) Uses Drop Modulation Technology™ to produce true photo quality. (Requires BC-22e Photo BJ Cartridge and High Resolution Paper HR-101 or Glossy Photo Paper GP-201.) Chapter 2 Printing With the MultiPASS C5500
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    on the green to enable the Setup Analyzer. Click on the red symbol to disable it. When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks fix or ignore the inconsistencies. 2-12 Printing With the MultiPASS C5500 Chapter 2
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    The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing black ink only, the driver has
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    Printing Use the optional BC-20 Black BJ Cartridge to optimize the printer's performance when you are printing black text and graphics only. In the printer driver, choose the following printing options to tell your MultiPASS to print using black ink only. r Media Type-Plain Paper r Print Quality
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    If you will be printing text in black ink only, choose a Color Selection of Black will need to calculate and transfer less dot information. Use the Draft print quality The printer will need to image fewer dots. Use Plain Paper as the Media Type The Chapter 2 Printing With the MultiPASS C5500 2-15
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    THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT N Be sure to check this lever when you change BJ cartridges, and before and after printing on heavier-weight print media or envelopes. Open the printer cover by grasping the paper guides and lifting up. 2-16 Printing With the MultiPASS C5500 Chapter 2
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    lever to left, center, or right according to the BJ cartridge and paper type. See page 2-16 for details. Printing Complete the operation. r Press CARTRIDGE again to move the cartridge holder back to its home position. r Close the printer cover. Chapter 2 Printing With the MultiPASS C5500 2-17
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    Printer output guides Down Up Manual Auto 1 (2 to 6) Auto Approx. 100 Auto Approx. 80 (0.4" or 10 mm stack) Auto or 1 Manual Manual 1 Auto Auto or Manual Auto Approx. 100 (0.4" or 10 mm stack) 1 50 Auto 10 Manual 1 Manual 1 Manual 1 Auto 15 2-18 Printing With the MultiPASS C5500
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    it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can temperatures or humidity). If you have trouble with special papers becoming skewed or feeding cartridges. r Left for black BJ cartridges. Printing Chapter 2 Printing With the MultiPASS C5500 2-19
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    paper support up until it stops. r Move the paper guide to the left to match your paper size. Fan the paper. r For best results, fan the paper before loading it. r Always fan a stack of paper along the edge that will feed into the printer first. 2-20 Printing With the MultiPASS C5500 Chapter
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    the ink to dry. r The capacity of the paper output tray is 30 sheets of paper. To reduce paper jams, remove paper from the output tray before the count reaches 30. r If paper curls after printing, remove it immediately; otherwise, paper jams may occur. Chapter 2 Printing With the MultiPASS C5500
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    sheet feeder; stacking too much paper may cause paper feeding or printing problems. PAPER LIMIT MARK D NO GAP HERE NO GAP HERE r Make sure there are no gaps between the stack of paper and the paper guide or the right edge of the sheet feeder. 2-22 Printing With the MultiPASS C5500 Chapter 2
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    Start your print operation. r If you are using Windows, you must select Manual Feed in the MultiPASS Printer Driver for the printer to accept manually fed paper. r You will see this screen: Chapter 2 r Remove any paper in the sheet feeder and click Continue. Printing With the MultiPASS C5500 2-23
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    the manual feed slot in the back of the printer until it stops. r Hold the sheet for about two seconds until it feeds automatically. r The printer will (inside the printer) back to the left or center position before printing on other paper types. 2-24 Printing With the MultiPASS C5500 Chapter 2
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    stack envelopes in the sheet feeder. (You can also manually feed envelopes one at a time.) Printing Make sure the paper thickness lever is set to the right (A). r Close the printer cover. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Chapter 2 Printing With the MultiPASS C5500 2-25
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    edge of the envelopes diagonally and bending them gently. r Make sure the flaps of the envelopes are flat and not curled. 2-26 Printing With the MultiPASS C5500 Chapter 2
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    Slide a stack of envelopes into the sheet feeder until it stops. r Align the edge of the paper guide with the left edge of the stack of envelopes. r Insert the envelopes with the print side up. r sheet feeder. Now you can start your print operation. Chapter 2 Printing With the MultiPASS C5500 2-27
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    Paper. Specialty Paper Guidelines N Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print film in a clear file or plastic holder. 2-28 Printing With the MultiPASS C5500 Chapter 2
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    . r Do not roll the film too tight. r The film and paper rolled together should be about one inch (2.5 cm) in diameter. Chapter 2 Printing With the MultiPASS C5500 2-29
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    using the optional BC-22e Photo BJ Cartridge or BC-29F Neon BJ Cartridge to print on Canon's High Resolution Paper HR-101, lift the paper output guides on both sides of the output tray. These guides help support the document as it exits the MultiPASS. The guides keep the sheet from sagging as it
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    Photo or BC-29F Neon BJ Cartridge with High Resolution Paper, lower the output guides to their original position. r Always lower the paper guides when using the MultiPASS as a fax machine. The guides may cause paper to pile up and jam. Using the Cleaning Sheet Canon's High Resolution Paper HR-101 is
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    Remove the two pieces of tape from the sheet. Insert the cleaning sheet. r Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). r Adjust the paper guide to the edge of the cleaning sheet. 2-32 Printing With the MultiPASS C5500 Chapter 2
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    problems, do not open the printer's cover during printing. r Do not touch newly printed fabric sheets until the ink is completely dry. This takes about one hour. N Do not use the fixing agent that comes with the Fabric Sheet FS-101. This agent is NOT needed when printing with the MultiPASS C5500
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    GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Insert the fabric sheet. r Insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder). r Adjust the paper guide to the edge of the fabric sheet. OPEN END AT THE TOP 2-34 Printing With the MultiPASS C5500
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    up the MultiPASS Printer Driver for Windows. r In the Paper tab, select A4 for the Paper Size and select Fabric Sheet for the Print Media. r In the Graphics tab, select High for the Print Quality. You may also want to select Fine mode. r Start the print operation from your Windows application. Dry
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    , use Canon's Banner cartridge may run out of ink, use a new BJ cartridge. For best print results on banner paper, use light design patterns. To prevent ink from running over the edges of the sheet, print within the margins shown in the previous illustration. 2-36 Printing With the MultiPASS C5500
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    the center if you are using the BC-21e Color BJ cartridge. • Set it to the left if you are using the BC-20 Black BJ cartridge. Chapter 2 DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT r Close the printer cover. Printing With the MultiPASS C5500 2-37
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    Adjust the paper output tray. r Raise both output guides on the paper output tray. Cut the banner paper along one of the perforations to the length required. r Your banner can be up to 6 sheets (66 in./1676 mm) long. 2-38 Printing With the MultiPASS C5500 Chapter 2
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    Place the paper behind the MultiPASS on a flat surface. Gently fold along the perforations between the first and second sheets. Printing Chapter 2 Printing With the MultiPASS C5500 2-39
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    also aligned with the sheet feeder. Slide the paper guide against the edge of the sheet. r Leave a 0.04 inch (1 mm) gap between the paper guide and the edge of the sheet. r Make sure the sheet is under the tabs on the sheet feeder and paper guide. 2-40 Printing With the MultiPASS C5500 Chapter 2
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    , select Print. r Use the MultiPASS C5500 Printer Driver to select the print options. • Select Auto Feeder for the Paper Feed method. • Select Banner for the Media Type. r Select other options according to your software and operating system. See your software instructions for details. • Enter 1 for
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    2-42 Printing With the MultiPASS C5500 Chapter 2
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    Using the MultiPASS 3 Desktop Manager The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS C5500 from your computer. The MultiPASS Desktop Manager coordinates the printing, PC faxing, and scanning functions of the MultiPASS C5500. Its features
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    When you start Windows, the MultiPASS Server is automatically started as well. The MultiPASS Server enables and monitors the communication between the Desktop Manager and the MultiPASS C5500. The MultiPASS Server must be open before you can open the Desktop Manager. Once installed, you select the
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    MultiPASS Desktop Manager Window When you start the MultiPASS Desktop Manager, you see a screen similar to this: MENU BAR ACTION TOOLBAR DOCUMENT TOOLBAR MultiPASS appears dimmed. SELECT ALL ARRANGE SPLIT DOCUMENT VIEW SEARCH MANUAL INDEXING Chapter 3 DUPLICATE REMOVE PAGE MERGE LIST VIEW
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    FAX LOG MANAGE COVER PAGES FAX SETUP HELP CONTENTS FAX MEMO ADDRESS COVER SEND FAX BOOK PAGE MANAGER DESIGNER DELETE Like any Windows folders, which were automatically created when you installed the software, and userdefined folders, which you create as MultiPASS Desktop Manager Chapter 3
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    EXPORT VIEW E-MAIL LAUNCH APPLICATIONS MultiPASS Desktop Manager PRINT FAX You can also launch other Windows applications such as your e-mail to your MultiPASS and you check the "Telephone Attached to Unit" option in the Desktop Manager Setup Options dialog box. (See Chapter 8, Setup and
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    is much like Windows Explorer, which means you user-defined folder, or delete it. In Box Folder The In Box folder is automatically open each time you start the Desktop Manager (even if it is empty). It stores all incoming faxes that were sent to you by other fax machines, received by your MultiPASS
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    the MultiPASS from the Desktop Manager. Each document displays with a system-assigned name, which you can change. Sent Fax Folder The Sent Fax folder The Empty Trash command permanently removes all items in the Trash folder. User-defined Folders You can create an unlimited number of folders for your
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    menu, or click the right mouse button and choose New Folder. 3. In the MultiPASS Create Folder dialog box, type a name for the folder and click OK. can navigate among your folders and documents just like you do in Windows Explorer. To display the contents of a folder, either doubleclick it or click
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    arrows and scroll box enable you to page through a multi-page document, displaying each page in turn or moving to a particular page in the document. MultiPASS Desktop Manager Chapter 3 Using the
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    designates the document type as fax, scan, or modified. A modified document is a document where the fax cover page has been removed, a scanned document that has been annotated, or a multi-page document that has been split into multiple documents. 3-10 Using the MultiPASS Desktop Manager Chapter 3
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    previous order, click the column again. Viewing Documents To view a document, double-click it, or choose the Open Document command from the File menu. The MultiPASS Viewer will be launched and will display the selected page
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    Address Book creates an easily accessible list of names and fax/phone/e-mail numbers for all of your business and personal contacts. Using the entries from the Address Book makes sending a PC fax quick and easy. Opening the Address Book On the Tools menu or toolbar,
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    PC fax, the PC fax is sent to each individual in the group. Sorting the Address Book The Address Book is, by default, sorted alphabetically by last name. You can change the sort by clicking on any column title. To return the sort to its previous state, click the column title again. MultiPASS
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    selection) or e-mail • Title, Company name, and Address (if you want the information available for a fax cover page) • Comments (as an internal reference) • Use Outside Dialing Prefix (if you need to use a prefix to access an outside line) 3-14 Using the MultiPASS Desktop Manager Chapter 3
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    which may have been made, click Cancel. Entering Fax Numbers, Phone Numbers, and E-mail Addresses When you enter the fax or phone number, or an e-mail address, you a prefix number in the Desktop Manager Setup Options dialog box (see page 8-4). MultiPASS Desktop Manager Chapter 3 Using the
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    the Group list on the right, then click Remove. • Enter any desired internal reference comments for the group in the Comments box. 3-16 Using the MultiPASS Desktop Manager Chapter 3
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    listed. If you specify more than one group address for a fax, any duplicate addresses are automatically removed. Separate fax jobs are created for each recipient in the group. Deleting an Address you with a hard copy of your Address Book information. MultiPASS Desktop Manager Chapter 3 Using the
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    file, an error message displays alerting you to a problem and the import process stops. For procedures on saving file in the correct format, refer to the applicable application's user documentation. Importing Addresses From a Text File 1. With the Address the MultiPASS Desktop Manager Chapter 3
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    3. In the Import/Export File Fields dialog box, select the address fields you wish to import from the Address Book Fields list. MultiPASS Desktop Manager • Highlight the field, then click Add. • To remove a field, in the File Fields list box, click the field, then click Remove. • To rearrange
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    you want to move, then click Move Up or Move Down. • Once you have the fields in the desired order, click OK. 3-20 Using the MultiPASS Desktop Manager Chapter 3
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    C5500 You can use the MultiPASS C5500 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document. Using the MultiPASS C5500 and the MultiPASS Desktop Manager, you can PC fax documents from any Windows application that supports
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    Once connection is made, the MultiPASS begins to transmit the information FAX STANDARD DOCUMENT READY r Change the resolution if necessary. See page 4-13. Dial the other party's fax number. r Use the numeric buttons to dial the number. TEL= 555 7899 4-2 Sending Faxes With the MultiPASS C5500
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    to show these displays in order while the fax is being scanned. r After the document is scanned in, the MultiPASS shows these displays while the fax is being sent: TX/RX NO. 0001 CANON FAX BACK 11234567899 ECM TX P.001 Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-3
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    numbers using the MultiPASS Desktop Manager before you can send documents using these automatic dialing methods. See Setting Up Speed Dial Assignments on page 8-12. Load the document. r Place the document face down in the ADF. DOCUMENT READY 4-4 Sending Faxes With the MultiPASS C5500 Chapter 4
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    seconds, the MultiPASS starts sending your document automatically. r If the ALARM light is flashing for any reason, correct the error and press STOP. You may need to open the operator panel to remove the document from the ADF (see page 10-3). Chapter 4 Sending Faxes With the MultiPASS C5500 4-5
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    select the group to which you will send the fax, even if you do not press START/COPY (ten seconds if you are sending to more than one group). r After scanning the document into memory, the MultiPASS automatically dials each number in the group. 4-6 Sending Faxes With the MultiPASS C5500 Chapter 4
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    press STOP. You can then try again. Redialing Manual To start dialing again, just press REDIAL. The MultiPASS redials the previous number you dialed with the numeric Fax dialog box of the MultiPASS Desktop Manager; see page 8-4. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-7
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    error occurred, and all following pages (Error & First Pages) r The page on which the error occurred and all pages following the error (Error Pages) N The fax is erased from memory after it is successfully sent or after the resending fails. 4-8 Sending Faxes With the MultiPASS C5500 Chapter 4
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    the fax, ask them to press the start button on their fax machine. Then press START/COPY on your unit and hang up the telephone. Faxing starts. r Be sure to press START/COPY before you hang up, or you will disconnect the call. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-9
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    Cancel Sending To stop sending before a fax is complete, follow these steps: Press STOP. r If you are sending manually, the transmission is cancelled immediately. r If you are sending from memory, the LCD displays: document (see page 10-3). 4-10 Sending Faxes With the MultiPASS C5500 Chapter 4
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    of destinations, use group dialing (see page 8-13). Transmitting the Document Feed the document. r Place the document face down in the ADF. DOCUMENT READY Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-11
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    enter only one number directly from the numeric keypad using regular dialing. This must be the last number you enter. Press START/COPY. TX r The MultiPASS scans the entire document into memory and begins sending. 4-12 Sending Faxes With the MultiPASS C5500 Chapter 4
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    Your Faxes Canon's Ultra High Quality (UHQ™) imaging technology enables you to send faxes that have a print quality very close to that of the original document. The MultiPASS also a better match to traditional typeface designs. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-13
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    black and white) which it uses otherwise. This gives a much better reproduction of the photos, though transmission time is longer. B&W FAX/COPY N The COLOR COPY button is used only for making color copies; it is inoperative when sending faxes. 4-14 Sending Faxes With the MultiPASS C5500 Chapter 4
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    : Send Fax dialog box in the MultiPASS Desktop Manager. (See page 8-5 for details.) Standard is the default, and is adequate for most documents. To darken a light original, choose Darker; to lighten a dark original, use Lighter. Chapter 4 Sending Faxes With the MultiPASS C5500 4-15 Sending Faxes
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    date and time displays on all PC faxes that you send. If you need to change the date and time, refer to your Windows user documentation. Specifying Send Fax Information Whenever you send a PC fax, you see the MultiPASS Send Fax dialog box: 4-16 Sending Faxes With the MultiPASS C5500 Chapter 4
  • Canon MultiPASS C5500 | User Guide - Page 114
    that a check appears. You define the outside dialing prefix in the Fax Setup options; see page 8-4). You can also add a new recipient to your Address Book directly from the prevent you from selecting the same recipient twice. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-17
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    page using the MultiPASS Cover Page Designer and add it to the library. Available cover pages are listed alphabetically in the Template list. For instructions on designing your own cover page, refer to Designing a Fax Cover Page on page 4-31. 4-18 Sending Faxes With the MultiPASS C5500 Chapter 4
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    sender of the PC fax, enter your name and telephone number in the From and Phone boxes. Once you send your first PC fax, this information is automatically displayed the next time you send a PC fax. You can change the information as necessary. Chapter 4 Sending Faxes With the MultiPASS C5500 4-19
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    Now, the fax document is sent to the Send Fax Manager until it is transmitted. Once transmission is complete, the fax is either moved to the Sent Fax folder or deleted, based on whether you enabled or disabled the Delete after Sending option. 4-20 Sending Faxes With the MultiPASS C5500 Chapter 4
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    as needed-or to delete it. Canceling the fax If you cancel the fax while working in the Send Fax dialog, you are returned to the application where you originally initiated the Send Fax (or Print using the MultiPASS Fax driver) command. Chapter 4 Sending Faxes With the MultiPASS C5500 4-21
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    4-16. From the Desktop Manager, choose the Fax Memo command from the File menu or toolbar. In the Send Fax dialog box, enter your fax information and send fax options. r See Specifying Send Fax Information starting on page 4-16 for details. 4-22 Sending Faxes With the MultiPASS C5500 Chapter 4
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    application. r In most Windows applications, you select Print or Print Setup from the File menu or the toolbar. r In the Print dialog box, make sure the Canon MultiPASS C5500 Fax is selected as your printer, then click Print. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-23
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    , with its own fax job number, is sent to the Send Fax Manager. Once transmitted, the fax is placed in your Sent Fax folder (unless you specified that it be deleted after transmission). A record of the sent fax is also recorded to the Fax Log. 4-24 Sending Faxes With the MultiPASS C5500 Chapter 4
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    command from the Tools menu or toolbar. Sending Faxes To display the Send Fax Manager from the Windows desktop, click Start, then point to Programs. Point to Canon MultiPASS Desktop Manager 3.0, then click Canon Send Fax Manager. MENU BAR TOOLBAR FAXES SENT AREA STATUS BAR Menu Bar The menu bar
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    faxing r Send a PC fax that has been scheduled for sending later, held, or has failed r View a PC fax that has been scheduled for sending later, held, or has failed (you cannot edit or save a document using this method) r Delete a job that is not active 4-26 Sending Faxes With the MultiPASS C5500
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    you attempt to reprocess or delete it. Stopped A stopped job is an active fax that you stopped from processing before it was completed. The stopped job remains in the Send Fax Manager until you attempt to reprocess or delete it. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-27
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    Fax command from the Fax menu. 2. In the Send Fax dialog box, change any fax options as needed. 3. Process the fax as follows: • To process the fax for immediate sending, click Send Now. • To schedule the fax for a later time, click Send Later. 4-28 Sending Faxes With the MultiPASS C5500 Chapter
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    , date and time the fax was sent or received, and the origin of the fax. You can use the Fax Log for a variety of purposes, such as reviewing the error status of a failed PC fax. When reviewing the Fax Log, you can also print it. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-29
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    r To display details and log notes about a particular fax document, click the fax to highlight it. r To delete an entry, highlight the entry and click Delete. r To close the Fax Log, click OK. r To print a hard copy of the Fax log, click Print. 4-30 Sending Faxes With the MultiPASS C5500 Chapter 4
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    Pages, then choose the Cover Page Designer command. Sending Faxes You can also select the Cover Page Designer from the toolbar. To close the cover page designer, choose the Exit command from the File menu in the Cover Page Designer window. Chapter 4 Sending Faxes With the MultiPASS C5500 4-31
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    by corresponding buttons on the toolbars. File Toolbar The File toolbar provides quick access to commands you use to open, save, print, edit and zoom a fax cover page. OPEN PRINT CROP REDO HELP SAVE COPY UNDO ZOOM 4-32 Sending Faxes With the MultiPASS C5500 Chapter 4
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    and edit the features of your cover page. The size of the layout area corresponds to the size of a standard fax page. You can use the horizontal and vertical scroll bars to view different portions of the cover page, as necessary. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-33
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    ). r Insert the data fields you want to include in the fax using the options available in the Data Fields list. r Position the fields at the desired locations on your background. Optionally, adjust the appearance of each field as necessary. 4-34 Sending Faxes With the MultiPASS C5500 Chapter 4
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    the Cover Page Designer, you can create a background in another application (such as Word for Windows, Paint, or Photoshop®) and then import it as a TIFF file into the Cover Page Designer application. r Save it as a TIFF file. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-35
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    click OK. r Display Rulers-On the View menu, click Show Rulers. r Note the other settings that you can adjust to your working needs. 4-36 Sending Faxes With the MultiPASS C5500 Chapter 4
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    have saved the cover page, the Enter Title for New Cover Page dialog box displays. Enter a name for your cover page and click OK. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-37
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    contains a library of available stamp images, stored as BMP files, that were installed with the Desktop Manager software. Additionally, you can add special graphics (such as a company logo or personal to insert into the cover page and click OK. 4-38 Sending Faxes With the MultiPASS C5500 Chapter 4
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    area. 11. Adjust the size and characteristics of the graphics as desired (see Modifying a Predefined Fax Cover Page on page 4-42.). 12. On the File menu, click Save. The graphic is added 2. Click the Text Stamp tab. 3. Click Add. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-39
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    cover page and click OK. 4. Click the mouse at the location where you want to place the text stamp in the layout area. 4-40 Sending Faxes With the MultiPASS C5500 Chapter 4
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    variable fields that are filled in with actual data when you attach the cover page to a particular fax. You can choose any or all of the available fields, placing them at a desired location toolbox, then click the new data field. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-41
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    You see a screen similar to this: 2. Highlight the desired fax cover name and click OK. 3. With the cover page open in the Cover Page Designer, drag the information fields to the locations that you prefer; delete and/or add information fields. 4-42 Sending Faxes With the MultiPASS C5500 Chapter 4
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    on the cover page when the fax is sent. Because the Memo Fax dialog box. If the Memo field is not large enough, not all the lines of a memo text may be visible when the fax cover page is sent. To resize the field, click the field and drag any sizing handle. Sending Faxes With the MultiPASS C5500
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    the Cover Page Designer clipboard. From the clipboard, you can paste it into any Windows application that supports this command. 1. Select the field/graphic element to be copied. Now choose the Click Flip, then choose Horizontal or Vertical. 4-44 Sending Faxes With the MultiPASS C5500 Chapter 4
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    . You can also use the Fit Image to Window option, which adjusts the document image size so that the entire cover page is visible within the window. To zoom in or zoom out on the the desired level of magnification from the list. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-45
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    On the Image toolbar, click the Move button. The cursor turns into a hand. 3. While tracking your position in the Navigator window, click and hold the left mouse button and drag the image to bring the desired area of the cover page into view. 4-46 Sending Faxes With the MultiPASS C5500 Chapter 4
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    flip a selected area of a cover page. • Select an area of the cover page. • Select Flip from the Edit menu, then choose Horizontal or Vertical. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-47
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    Italic Bold from the Font Style list box. • Select Strikeout and/or Underline from the Effects options. 4. Click OK to apply the settings. 4-48 Sending Faxes With the MultiPASS C5500 Chapter 4
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    . If you change any of the attributes while editing a note, or while the note is selected, it changes all the text in the note. Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C5500 4-49
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    the desired color. 3. Drag the cursor over the area you want to highlight. When you release the mouse button, the highlight is completed. 4-50 Sending Faxes With the MultiPASS C5500 Chapter 4
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    any time in the Desktop Manager. 1. Choose the Cover Pages command from the Tools menu, then select Manage Cover Pages. Sending Faxes 2. In the Manage Cover Page List dialog box, highlight the cover page you want to rename and click Rename. Chapter 4 Sending Faxes With the MultiPASS C5500 4-51
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    Page List dialog box and save your changes. Printing a Cover Page You can print your cover page to review it. 1. Choose the Print command from the File menu or toolbar. 2. In the Print dialog box, Page List dialog box and save your changes. 4-52 Sending Faxes With the MultiPASS C5500 Chapter 4
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    Receiving Faxes 5 The MultiPASS C5500 has four Receive Modes: r Fax Only Mode r Fax/Tel Mode r Manual Mode r Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure. (See your Quick Start Guide for details.) You can change the Receive Mode and the Receive Fax options
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    wanting to talk to you. You must have a telephone connected to the MultiPASS to use this mode. How Fax/Tel Mode Works In Fax/Tel Mode, a telephone attached to the MultiPASS will not ring when it receives a call from another fax machine that is trying to send a document. This is so that you are
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    dialog box. (See page 8-5 for details.) Using the Telephone for Remote Reception of a Fax If you pick up the handset of the telephone connected to the MultiPASS and you hear a fax tone, you can start receiving the document manually by entering a two-digit ID code from the phone. This is particularly
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    N Canon does not recommend using an "answering service" (like those offered by local telephone companies that provide voice mail) on the telephone line you are connecting to the MultiPASS. If you do subscribe to an answering service, you may want to dedicate a separate line for fax communication
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    on your fax machine after you leave your message. Thank you." Printing Documents Received in Memory If one of the following errors occurs while the MultiPASS is receiving a document, the unit stores the document in memory: r BJ cartridge runs out of ink r BJ cartridge is not installed r Sheet feeder
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    off. In this case, you will see the REC'D IN FILE message. See Receiving Faxes to The MultiPASS Desktop Manager below for details. Receiving While Copying, Printing, or Registering Because the MultiPASS supports multitasking, you can receive a document or a phone call while you are: r Making a copy
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    Save in memory to save an incoming fax in the MultiPASS's memory. You can then print the fax, or upload it to the MultiPASS Desktop Manager after you turn on the computer. r When Computer is On • Set this to Upload Fax to receive all your faxes to the MultiPASS Desktop Manager. • Set this to Print
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    Desktop Manager, simply turn on the computer. If you want to print a fax that is stored in memory in the MultiPASS without turning on the computer, follow these steps: On the MultiPASS, press the FUNCTION key. FUNCTION Press < or > on the one-touch speed dialing keypad. FILE PRINT Press
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    incoming calls. Based on the distinctive ring pattern, the MultiPASS knows if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call. Use the information in this section to set up the MultiPASS for use with a DRP service. For more details on the DRP
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    not ring. Answers as a fax machine. Rings to alert you to pick up the telephone and take the call. Rings to alert you to pick up the telephone and take the call. Communicating Using the Distinctive Ring Pattern Detection (DRPD) Feature Using the MultiPASS with a DRP service is almost the same as
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    the ScanGear window r Scanning with the Desktop Manager r Scanning from a Windows application r Setting the preview scan options r Adjusting the preview image for the final scan r Adjusting the tone of the preview image Chapter 6 Scanning With the MultiPASS C5500 6-1 MPC-5500-USERS MANUAL/V000/08
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    basics of the ScanGear window. Detailed instructions for using the various commands and components of the window are provided in later sections of this chapter. The ScanGear window looks similar to this: , the orientation, or the tone of the image. 6-2 Scanning With the MultiPASS C5500 Chapter 6
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    an image. Detailed instructions follow later in this chapter. 1. Place the image you want to scan face down in the ADF (automatic document feeder) of the MultiPASS. 2. In the Desktop Manager, select the Scan command from the Tools menu or toolbar. Chapter 6 Scanning With the MultiPASS C5500 6-3
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    whether your Windows aplication supports this feature, refer to the user documentation for the application you are using. The following instructions summarize the general procedures for scanning an image. For specific information on scanning with your Windows application and specifying MultiPASS as
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    Black and white images are scanned at one bit per pixel. For applications that request a black and white scan and do not use the scan driver window, the scan driver automatically uses the Text Enhanced setting. Chapter 6 Scanning With the MultiPASS C5500 6-5
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    close the dialog box without adding the custom resolution. You can delete (Remove) or change (Replace) a custom resolution setting at any time. 6-6 Scanning With the MultiPASS C5500 Chapter 6
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    of characters in OCR software. Resolution should be at least 300 dpi for OCR scans. For applications that request a black and white scan and do not use the scan window (including most OCR applications which will affect how color matching is performed. Chapter 6 Scanning With the MultiPASS C5500 6-7
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    Size 1. Click the C5500 tab. 2. In the Paper Size list, select Custom. 3. In the Units list, select the unit of measure by which you want to define your custom size. 4. In the Width and Length text boxes, enter the dimensions of your source document. 6-8 Scanning With the MultiPASS C5500 Chapter 6
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    as your scan mode, you can also select one of the following black and white options from the C5500 tab: Threshold The Threshold option provides a high contrast evaluation of the image in terms of blacks and image. On the toolbar, click Clear Preview. Chapter 6 Scanning With the MultiPASS C5500 6-9
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    rest of the letter. You define the selection size of your image by drawing a border around the part of the image that you would like to isolate. Alternatively, you can define and orient the dimensions of can easily and quickly change its dimensions. 6-10 Scanning With the MultiPASS C5500 Chapter 6
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    click Crop on the toolbar and drag the mouse diagonally across the area of the image in the preview window you want to select. The Width and Height text boxes display the new sizes. 4. To further define to display the appropriate area or detail. Chapter 6 Scanning With the MultiPASS C5500 6-11
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    same. 1. Click the Main tab. 2. In the Scale box, enter a new percent. The new output size is displayed under Output Size. 6-12 Scanning With the MultiPASS C5500 Chapter 6
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    In these cases, you must adjust the tone of the image with the contrast/brightness settings on the C5500 tab. Exploring the Tone Tab The Tone tab looks similar to this: TONE TOOLBAR TONE GRAPH Tone TONE GAMMA CURVES Chapter 6 CONTRAST/ BRIGHTNESS HISTOGRAM Scanning With the MultiPASS C5500 6-13
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    be made automatically. On the Tone tab, click the Auto Tone button. The image in the preview area reflects your selection. 6-14 Scanning With the MultiPASS C5500 Chapter 6
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    right for more contrast or brightness, until the desired contrast is achieved. The image in the preview area reflects your changes. Chapter 6 Scanning With the MultiPASS C5500 6-15
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    intensity, until the desired effect is achieved. You can also type a value into the text box. 3. To return to the original Gamma curve setting, click Reset. 6-16 Scanning With the MultiPASS C5500 Chapter 6
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    find a combination of tone settings you like, you can save the settings in a file and use it in future scanning sessions. Chapter 6 Scanning With the MultiPASS C5500 6-17
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    in on the specific part of the image so you reset to the default values, click Reset. To save these settings to use on similar images, click Save. In the Save As Dialog box, specify the file name and location where you want to save the setting, and click Save. 6-18 Scanning With the MultiPASS C5500
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    tab, click the Special Tone Curves button you want to use. Scanning Chapter 6 To automatically compensate for common problems in an image, choose one of the options from the list. Creating a Custom Tone Curve If you end points, you can delete all handles. Scanning With the MultiPASS C5500 6-19
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    the handle. 5. To undo all changes that you have made to the curve, click Reset. To save your custom curve, click Save. In the Save As dialog box, enter a file name and directory, and click Save. The curve is saved with the file name extension .CRV. 6-20 Scanning With the MultiPASS C5500 Chapter 6
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    White Scan Mode For black and white scans, the contrast and brightness settings are located on the C5500 tab. Depending on the black and white option you choose for your scan, you can adjust the adjust the brightness of the preview image. Chapter 6 Scanning With the MultiPASS C5500 6-21
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    On the C5500 tab, under Black and White Options, use the available slider to adjust the brightness or contrast. N These tone adjustments are only for color as your scan mode, you adjust the contrast and brightness of the image only on the Tone tab. 6-22 Scanning With the MultiPASS C5500 Chapter 6
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    chapter contains information and instructions for managing, manipulating, and modifying your documents in the MultiPASS Desktop Manager. It document r Adjusting the MultiPASS viewer default options Managing Your Documents in the Desktop Manager Once you send a PC fax, receive a fax, or scan an
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    Selecting a Document in Document View With the folder open, do one of the following. r For a single document, click the document thumbnail. r For multiple nonsequential documents, hold the Ctrl key while clicking on each document you want to select. Selecting a Document in List View With the folder
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    Print command from the File menu. • Drag the document to the Print button on the Process toolbar. 2. In the Print dialog box, make sure the Canon MultiPASS C5500 Printer is selected, and click OK. Chapter 7 Working With Documents in the Desktop Manager 7-3
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    additional folders when needed and store them in the Cabinet. Like creating any Windows folder, you can name the folder anything you like. 1. In the to a user-defined folder r A system-defined folder or user-defined folder to the Trash folder r One user-defined folder to another user-defined folder
  • Canon MultiPASS C5500 | User Guide - Page 186
    added unique number. For example, if you copy a document called Document 1, the new copy will be named Document 2. Copying a Document Within the Same User-defined Folder 1. Open the folder with the document you want to copy. 2. Click the document to highlight it, then click the Duplicate button on
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    system-defined folder. Deleting a Document or Folder You can delete a document or user-defined folder when it is no longer needed. When you delete a document, you delete a folder, it is removed from the Desktop Manager window immediately and permanently deleted. You don't have to empty the trash
  • Canon MultiPASS C5500 | User Guide - Page 188
    you can restore it to its original folder provided it was deleted from a user-defined folder. 1. In the Desktop Manager, click the Trash folder. 2. Trash folder, drag the document you want to restore into its applicable user-defined folder. Documents that have been deleted from the Trash folder
  • Canon MultiPASS C5500 | User Guide - Page 189
    unnecessarily taking up space on your hard disk, you should periodically review the Trash folder and remove the documents no longer needed. Choose hard disk or a diskette, you can import it into the In Box or a user-defined folder using the Desktop Manager. You can import a document saved in any of
  • Canon MultiPASS C5500 | User Guide - Page 190
    be exported as a separate document. Attaching a Document to Electronic Mail (E-mail) If you have a MAPI-compliant e-mail application (such as Microsoft Exchange®) installed on your system, you can attach a document in the Desktop Manager to an e-mail message. When you select a document and use the
  • Canon MultiPASS C5500 | User Guide - Page 191
    grid, with row positions filling from left to right. Arranging documents manually With the desired folder open, select the document you want to the document. As you scroll pages in the document, the current page number updates instantly. After scrolling, the top page is retained even if the folder is
  • Canon MultiPASS C5500 | User Guide - Page 192
    Removing a Page From a Document You can remove the current top page of a document. For example, you may want to remove the cover page from a received fax. 1. Scroll through the document until the page you want to remove is on top. 2. Choose the Remove Page command from the Edit menu or the
  • Canon MultiPASS C5500 | User Guide - Page 193
    key information about itself into an internal database giving you great flexiblity when it comes to document indexing and searching. You can also manually index your documents, adding keywords and other parameters that you can use later when searching for documents. To index your documents, you
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    Adding a creator to the index 1. In the Desktop Manager, on the Tools menu, point to Index By, and then click Creators. Documents in Desktop Manager 2. In the Edit Creator List diaog box, click Insert. 3. Type the creator name you wish to add to the index and press Enter. • Repeat steps 2 and 3
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    Adding an owner to the index 1. In the Desktop Manager, on the Tools menu, point to Index By, and then click Owner. 2. In the Edit Creator List diaog box, click Insert. 3. Type the owner you want to add and then press Enter. • Repeat steps 2 and 3 for each owner you want to add. You can Remove or
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    Adding keywords to the index 1. In the Desktop Manager, on the Tools menu, point to Index By, and then click Keywords. Documents in Desktop Manager 2. In the Edit Keyword List diaog box, click Insert. 3. Type the creator name you wish to add to the index and press Enter. • Repeat steps 2 and 3 for
  • Canon MultiPASS C5500 | User Guide - Page 197
    or keyword. 1. In the Desktop Manager, click the document for which you want to add index entries. 2. On the Tools menu, click Manual Index. • The Manual Indexing dialog box for this document displays showing you the existing Creator, Owner, and any Keywords assigned to the document. 3. If you want
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    4. To change the Creator of the document, click the Creator button. Documents in Desktop Manager • Highlight the creator you wish to assign to the document and click OK. • To edit the Creator list, click Edit List. (See page 7-13.) 5. To change the Owner of the document, click the Owner button. •
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    6. To change Keywords assigned to the document, click the Keywords button. • Click a keyword you wish to assign to the document, then click Add. • To remove a keyword, highlight it in the assigned list and click Remove. • To remove all keywords, click Clear. • To edit the Keyword list, click Edit
  • Canon MultiPASS C5500 | User Guide - Page 200
    Searching for Your Documents You can search for a particular document by Date, Creator, Owner, Keyword, or Text string. 1. On the Tools menu, click Search. Documents in Desktop Manager 2. To search by Date or Time, enter the desired From and To dates and/or times to display all documents created
  • Canon MultiPASS C5500 | User Guide - Page 201
    the Text by which you want to search and choose any desired search critiera including: Word Match • Any-Look for the specified text in any part of a word. • Exact-Look for exact text matches only. • Start of Word-Look for the specified text in the start of a word only. • Text-Search
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    7. Click Search. The search is conducted on all of your folders. Any documents that match the document attribute criteria are included in the result list. The documents are listed in descending order based on the number of search items located in the document. Documents in Desktop Manager • To
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    the original document, not an integral part. The original contents of the document remain intact. If you choose to fax or print the modified document, displays in the MultiPASS Viewer. STICKYNOTE DRAWN GRAPHIC (CIRCLE AND ARROW) HIGHLIGHT STAMP To open a document in the MultiPASS Viewer, do one
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    menu. If you neglected to save your annotations, you are prompted to do so before the program closes. Exploring the MultiPASS Viewer Window The MultiPASS Viewer window is similar to this: MENU BAR FILE TOOLBAR ANNOTATION TOOLBOX IMAGE TOOLBAR LAYOUT AREA STATUS BAR Chapter 7 Working With Documents
  • Canon MultiPASS C5500 | User Guide - Page 205
    buttons on the toolbar. File Toolbar The File toolbar provides you quick access to commands needed to open, save, print, edit, and zoom a fax cover page. OPEN PRINT CROP REDO HELP SAVE COPY UNDO ZOOM Image Toolbar The Image toolbar provides you quick access to commands needed to select
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    document. Status Bar The status bar appears at the bottom of the window, and contains useful information about the document that you are currently viewing. Adjusting the Size and View of a Document With different tools in the MultiPASS Viewer, you can adjust both the size of your document as well as
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    to hide or show the different components of the MultiPASS Viewer. To show or hide the components of the window, select the View menu. In the View menu, the document may represent a fax you received that was originally sent in landscape mode or was fed into a fax machine in an inverted position. The
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    . 4. Save your changes. Adjusting the Document and Display Size The MultiPASS Viewer also offers different levels of magnification to enable you to work Width option to fill the width of the window with your page display, or use the Fit to Window option to adjust the document image size so that
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    that is currently in view. 2. On the Image toolbar, click the Move button. The cursor turns into a hand. 3. While tracking your position in the Navigator window, click and hold the left mouse button and drag the image to bring the desired area of the document into view. 7-28 Working With Documents
  • Canon MultiPASS C5500 | User Guide - Page 210
    Documents in Desktop Manager Editing the Base Image While working with a document, you may need to edit the base image that underlies all annotations. When editing a base image, you can select, crop, or flip a specific area. For example, to create a novel effect, you may want to flip an imbedded
  • Canon MultiPASS C5500 | User Guide - Page 211
    Adding Annotations to Your Document To annotate a document through the MultiPASS Viewer, you must click on the Annotate button on the Image toolbar. The Annotation Tools are then displayed on the screen and the Annotation menu
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    Documents in Desktop Manager Adding Text to a Document You can add text on any portion of your document. When you do so, you can choose the text attributes: font, font size and color, and special effects (underline, strikeout), background color and mode. You can type any text that you want, editing
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    Adding a Sticky-Note Rather than add text directly to a document, as you do with the Text tool, you can add a Sticky-Note to any portion of the document. When you add a Sticky-Note, you can choose the text attributes: font, font size and color, background color, and special effects (underline,
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    image stamp to your document. The Desktop Manager contains a library of available stamp images, stored as BMP files, that were installed with the Desktop Manager software. Additionally, you can add graphics into the stamp library provided the graphic is saved in a BMP format. 1. Choose the Select
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    9. Click the Stamp tool on the Annotation toolbox. 10. Click the mouse at the location where you want to place the stamp in the layout area. Creating a Text Stamp You can also create and use a Text Stamp on a document. 1. Choose the Select Stamp command from the Annotation menu. The Select Stamp
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    Documents in Desktop Manager Editing a text stamp 1. Choose the Select Stamp command from the Annotation menu. 2. Click the Text Stamp tab. 3. Click the stamp you want to edit, then click Edit. 4. Modify the text and click OK. 5. Click OK to close the Select Stamp dialog box. Removing an image or
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    Highlighting a region 1. On the Annotations toolbox, click the Highlighter tool. 2. To select a highlighting background color, choose the Background Color command from the Annotation menu, then select the desired color. 3. Drag the cursor over the area you want to highlight. When you release the
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    of the annotation and drag any sizing handle. Copying Fields If you want to copy a field or graphic item and paste it into another Windows application that supports a Paste option, you can do so using the Copy command. When you copy a field or graphic item, it is placed in the Cover Page
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    Printing the Document You can print a copy of the document currently open in the MultiPASS Viewer, with or without any annotations you may have created. Prior to printing, you can specify certain print setup options. N To print the document without annotations, you must select Hide Annotations from
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    time. • Click Zoom In or Zoom Out to better view the document. • Click Close to close the window without printing. Adjusting the MultiPASS Viewer Default Options As you work in the MultiPASS Viewer, you can change options that affect the view and scale of the open document. 1. Choose the Preferences
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    7-40 Working With Documents in the Desktop Manager Chapter 7
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    the 8 Desktop Manager This chapter contains information and instructions on changing your MultiPASS C5500 setup options in the Desktop Manager, and using other Desktop Manager utilities. It includes: r Fax setup r System setup r Launcher setup r Making a phone call from the Desktop Manager r Using
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    that define the fax operation of your MultiPASS C5500 and that affect the general operation of the Desktop Manager. You can set options that affect preferences, sending a PC fax, receiving a fax, and using the speed dial features. When you first install the Desktop Manager, setup options are set
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    . When you save your changes, the MultiPASS Fax Setup options are saved in the Desktop Manager, as well as on the MultiPASS unit. Setting Up Fax Preferences To set up various fax options, choose the Fax Setup command from the Setup menu. You see the Fax Setup dialog box. You can change the following
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    in the Desktop Manager. Volume You can set the volume level of the various sound components of your MultiPASS to best suit your office environment. Setting Up Send Fax Options You can change the following options on the Send Fax tab. 8-4 Setup and Other Utilities in the Desktop Manager Chapter 8
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    following information that displays as the header for a PC fax: your name, company name, and fax number. Initially, you set up this information when you installed the Desktop Manager. Phone Line You can specify the dialing method the MultiPASS printer will use: touch tone or rotary pulse. You also
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    faxes. The higher the setting, the faster the transmission. If you experience problems when sending faxes a fax. With this option selected, the system checks each outgoing fax for in the faxes you send. The Standard setting the MultiPASS to automatically redial when an error occurs while sending a fax.
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    and width, to fit the paper size. Answer Receive Mode You can select the mode by which you want the MultiPASS to receive incoming calls: r Fax Telephone Switching (FaxTel)-Automatically switch for receiving a call either as a fax or telephone call Setup and Other Utilities in the Desktop Manager 8-7
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    Receive (FaxOnly)-Automatically receive only fax calls r Manual Receive (Manual)-Require you to manually answer the incoming call and then set the MultiPASS for an incoming fax r Answering Machine Mode (AnsMode)-Automatically receive a call with your answering machine r Distinct Ring Pattern Detect
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    , click Advanced on the Receive Fax tab. You see this dialog box: Setup and Utilities Desktop Manager Speed You can set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting
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    is detected. If no sound is detected by the MultiPASS (such as the caller speaking to leave a message), the answering machine disconnects. Silent Period Set the number of seconds you want the MultiPASS to check for a send fax signal. 8-10 Setup and Other Utilities in the Desktop Manager Chapter 8
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    set the MultiPASS to receive a fax. The service through your phone company. You then specify each ring pattern you have been assigned, with its associated action, fax ID, and fax fax machine and displayed in the caller's LCD as verification. Setup and Utilities Desktop Manager Chapter 8 Setup
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    Dial tab, you can set up fax numbers for speed dialing with the MultiPASS. You use the fax recipients set up in your Address Book speed dial assignments to display near the MultiPASS. Assigning an Individual to a Speed Dial Code This section provides instructions for assigning a single recipient to
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    Individual Address on page 3-14. Defining a Group Speed Dial Code This section provides instructions for assigning two or more recipients to a speed dial code. 1. On the for the group assignment. Setup and Utilities Desktop Manager Chapter 8 Setup and Other Utilities in the Desktop Manager 8-13
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    the dialog box without saving your group, click Cancel. System Setup You can set up various system settings using the System Setup dialog box. Choose the System Setup command from the Setup menu. You see the System Setup dialog box: 8-14 Setup and Other Utilities in the Desktop Manager Chapter 8
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    document annotations-on Printed Pages, E-mail Attachments, Files Exported to Windows, or Send Fax Image. To enable the option (and show annotations), click the for automatic indexing. After making your settings, click OK. Launcher Setup You can change the contents of the Launcher using the Launcher
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    close the Edit Launcher Items dialog box. 6. Click OK to close the Launcher Setup dialog box and add the program to the Launcher bar. N You can also drag and drop an .EXE file from the Windows desktop or Windows Explorer onto an empty Launcher spot, then edit the application's properties as desired
  • Canon MultiPASS C5500 | User Guide - Page 238
    If you save the document, it is saved with the system assigned name in your C:\Windows\Temp directory. If you want to give the document a more meaningful name, use the in the Desktop Manager. Setup and Utilities Desktop Manager Chapter 8 Setup and Other Utilities in the Desktop Manager 8-17
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    and Desktop Manager to dial telephone calls if: r You have a telephone attached to the MultiPASS r You selected the "Telephone Attached to Unit" option on the Preferences tab in the Setup Options dialog box in the Desktop Manager. You can place a call to any individual you want, whether or not
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    selected, click Dial. Setup and Utilities Desktop Manager MultiPASS, incoming and outgoing faxes, print and scan jobs, and any error conditions needing your attention. When you install the MultiPASS Desktop Manager, the MultiPASS Server is placed in the Windows Startup menu. Therefore, the MultiPASS
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    Information. To close the MultiPASS Server, click Close on the MultiPASS Server menu. Using the MultiPASS Server Window The MultiPASS Server window displays the status of MultiPASS activity only. You cannot use the MultiPASS Server to interrupt an activity. 8-20 Setup and Other Utilities in the
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    . Sending Fax The MultiPASS is sending a fax document. The MultiPASS Server window displays the number of the page currently being faxed. Receiving Fax The MultiPASS is receiving a fax document. The MultiPASS Server window displays the number of the page currently being received. Setup and Other
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    receive more faxes until you print the faxes stored in memory. Before closing the MultiPASS Server, close the MultiPASS Desktop Manager. Then, in the notification area of the Windows taskbar, click the right mouse button on the MultiPASS Server icon and click Close. 8-22 Setup and Other Utilities
  • Canon MultiPASS C5500 | User Guide - Page 244
    opening the Desktop Manager. 1. On the Windows desktop, click Start and then point to Programs. 2. On the Programs menu, point to Canon MultiPASS Desktop Manager 3.0, then click Canon MultiPASS Server. The MultiPASS Server starts automatically. Chapter 8 Setup and Other Utilities in the Desktop
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    opens when Windows is started. The following instructions summarize the procedures for adding a program to Windows StartUp. For more details, refer to your Windows user documentation. 1. Open Windows Explorer. 2. Display the contents of the C:\Program Files\Canon\ MultiPASS directory and
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    remove the MultiPASS printer and fax drivers, and the Desktop Manager software. Removing the Printer and Fax Drivers 1. From the Windows desktop, click Start, and then point to Settings. 2. On the Settings menu, click Printers. 3. In the Printers dialog box, click the Canon MultiPASS Printer icon
  • Canon MultiPASS C5500 | User Guide - Page 247
    /Remove Programs Properties dialog box, click Canon ScanGear for MultiPASS 4.0, and then click the Add/Remove button. 5. Follow the on-screen instructions. Completing the Uninstall Process Once you have deleted the drivers, the Desktop Manager, and the scan software, be sure to restart the computer
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    the nozzle check r Cleaning the BJ cartridge print head r BJ cartridge guidelines r Replacing the BJ cartridge r Replacing a BJ tank in the BC-21e Color BJ Cartridge r Storing a BJ cartridge r Transporting the MultiPASS Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500 9-1
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    the electrical outlet where the MultiPASS is plugged in. r For your safety, unplug the MultiPASS during electrical storms. r Lift the MultiPASS from the bottom only. Do not lift the unit by the operator panel or any of its trays. MPC_3000 GRIP HERE 9-2 Maintaining the MultiPASS C5500 Chapter 9
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    cleaner to clean the interior of the MultiPASS, or you can damage its components. r Avoid touching the print head or ribbon cable inside the MultiPASS. DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE PRINT HEAD Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500 9-3
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    cord from the MultiPASS before cleaning. r Open the printer cover by grasping the paper guides and lifting. r Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printer's interior, especially around the platen. Make sure not to touch the cartridge. PLATEN r Check the
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    Clean the components. SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER r Separation guide Wipe with a dry, soft cloth. r White sheet and scanning glass Use paper. Dust from the tissue paper causes static electricity. Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500 9-5
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    are finished, close the operator panel. r Press the center of the operator panel until it locks into place. r Plug the unit back in. 9-6 Maintaining the MultiPASS C5500 Chapter 9
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    missing between the colors. This is normal. YELLOW MAGENTA CYAN BLACK The following sample shows the Nozzle Check when the optional BC-20 Black BJ Cartridge is installed. Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500 9-7
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    START/COPY. The unit cleans the print head. r When cleaning ends, the MultiPASS beeps once to let you know it is done, and returns to Standby mode. r Do this five consecutive times if necessary. r If the problem persists, install a new BJ cartridge. 9-8 Maintaining the MultiPASS C5500 Chapter 9
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    to stickers for your kids. These amazing, bright fluorescent colors make your pictures, graphs, and fun images really stand out. When you run out of ink, you replace the complete cartridge. Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500 9-9
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    cause stains. C Hold the BJ cartridge on the sides only. Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side. The metal area may become hot during printing. PRINT HEAD DO NOT TOUCH 9-10 Maintaining the MultiPASS C5500 HOLD HERE Chapter 9
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    , BC-22e Photo, and BC-29F Neon BJ Cartridges with your MultiPASS. When replacing BJ tanks in the BC-21e Color BJ Cartridge, Canon recommends that you use the Canon BCI-21 Color and BCI-21 Black BJ Tanks. Replacing the BJ Cartridge The actual amount of ink that you use will vary depending on the
  • Canon MultiPASS C5500 | User Guide - Page 259
    cartridge, follow these steps: Press the CARTRIDGE button. The cartridge holder moves to the center of the unit. Open the r Grasp both sides and lift it up. printer cover. DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT 9-12 Maintaining the MultiPASS C5500
  • Canon MultiPASS C5500 | User Guide - Page 260
    C Do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS C5500 and let it cool for several minutes. (The device has an automatic protection mode that prevents it from overheating.)
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    work area. CAP TAPE Slide the BJ cartridge straight into the cartridge holder. r Make sure the cartridge label faces you. r Be careful not to touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side. 9-14 Maintaining the MultiPASS C5500 Chapter 9
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    one cartridge type for another (such as replacing a BC-21e with a BC-20), be sure to select the appropriate Color Model in the Graphics tab of the MultiPASS Printer Properties prior to printing from a Windows application. Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500
  • Canon MultiPASS C5500 | User Guide - Page 263
    it up. printer cover. DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT C Do not try to move the cartridge holder manually, or you may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS and let it
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    of the BJ cartridge unit. r Dispose of the BJ tank ink. Take the new BJ tank out of its packaging. r Remove the orange protective cap. r Do not touch the bottom of the BJ tank; you may get ink on your hands. Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500
  • Canon MultiPASS C5500 | User Guide - Page 265
    N Before you unplug the MultiPASS, make sure the BJ cartridge is in the home position on the right side. If you unplug the unit while it is printing, or move the BJ cartridge from the home position, the cartridge will not be capped and may dry out. 9-18 Maintaining the MultiPASS C5500 Chapter 9
  • Canon MultiPASS C5500 | User Guide - Page 266
    Whenever you unwrap a BJ cartridge, you must either install it in the MultiPASS or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the Ink Cartridge Storage Box. r When opening the Ink Cartridge Storage Box, press in on the release tab that
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    all cables. r Unplug the power cord. r Disconnect the telephone lines and parallel cable. Lower the paper rest and remove all trays. r Remove the sending document support. r Remove the document support and output tray extension. 9-20 Maintaining the MultiPASS C5500 Chapter 9
  • Canon MultiPASS C5500 | User Guide - Page 268
    cartridge from the MultiPASS or ship a BJ cartridge or a BJ tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the MultiPASS or the Ink Cartridge the unit.) Maintaining the MultiPASS C5500 Chapter 9 Maintaining the MultiPASS C5500 9-21
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    9-22 Maintaining the MultiPASS C5500 Chapter 9
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    trained in the technical support of Canon's products and should be able to help you with your problem. If your printer requires service, they can provide you with the telephone number of your local Canon Authorized Service Facility (ASF). N Attempting to repair the MultiPASS yourself may void the
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    If you need to contact Canon directly, make sure you have the following information: r Product name-MultiPASS C5500 r Serial number r MultiPASS Desktop Manager version number r Place of purchase r Nature of problem r Steps you have taken to solve the problem and the results The serial number is
  • Canon MultiPASS C5500 | User Guide - Page 272
    clear the problem easily. N You need not unplug the MultiPASS to clear paper jams. Jams in the Automatic Document Feeder (ADF) CHECK DOCUMENT Press STOP. Stops the operation. Open the operator panel. r Gently pull the operator panel toward you. r It opens only slightly. Troubleshooting Chapter
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    press the operator panel until it clicks closed. r Fan and stack the sheets, and replace the stack in the ADF. r Start your operation again. 10-4 Troubleshooting Chapter 10
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    adjust the paper guide to the stack, Windows application, follow any instructions displayed on your computer. If the paper jam occurred while a fax was being received, the MultiPASS will store the fax in memory and print it when the jam is cleared. Chapter 10 Troubleshooting 10-5 Troubleshooting
  • Canon MultiPASS C5500 | User Guide - Page 275
    them check their fax. You can try to send the document manually. For an overseas call, add pauses to the registered number. Clear the paper jam or whatever is obstructing the cartridge holder and then press STOP. Do not attempt to move the cartridge holder manually. 10-6 Troubleshooting Chapter 10
  • Canon MultiPASS C5500 | User Guide - Page 276
    PAPER SIZE CHECK PRINTER CLEAR PAPER JAM COMMUNICATING PLEASE WAIT Error Code #052 #001 - - - Cause Action The BJ cartridge is empty or its ink has dried out. The document is jammed in the ADF. The size of the paper in the sheet feeder and that specified in the MultiPASS setup are different. The
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    Cartridge is installed. The MultiPASS is out of paper (the sheet feeder is empty). Press STOP if you want to cancel the transmission. Divide the document and send or copy each part separately. Contact the other party. Have them divide the document and send each part separately. Use a copy machine
  • Canon MultiPASS C5500 | User Guide - Page 278
    receive a fax. The MultiPASS is warming up. Wait until the date and Receive Mode appear in the LCD display, then begin. The BJ cartridge is not properly installed. Make sure the BJ cartridge is installed correctly and the green lock lever is down. Troubleshooting Chapter 10 Troubleshooting 10
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    The paper or ink ran out, Add paper to the sheet or a paper jam occurred, feeder, change the so the MultiPASS BJ cartridge, or clear MultiPASS sends or receives a fax, it assigns it a unique identification number (nnnn). Write the number down if you'll need it later. 10-10 Troubleshooting
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    not be Be sure to remove the tape removed from the BJ cartridge. from the BJ cartridge when you install it. See page 9-14. The BJ cartridge may not have been installed properly. Make sure the BJ cartridge is installed correctly. See page 9-11. Troubleshooting Chapter 10 Troubleshooting 10-11
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    the same parallel port to which the MultiPASS is connected. Disconnect the peripheral device and uninstall or remove any software associated with this device and any software communicating with the parallel port. The BJ cartridge or a BJ tank may not be installed properly. The nozzles on the BJ
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    MultiPASS suspends print after every line is printed Chapter 10 Cause Solution There may be a communication Make sure the computer problem between the MultiPASS printer driver. Make sure you have selected the MultiPASS printer in your application. Another hardware device or software
  • Canon MultiPASS C5500 | User Guide - Page 283
    -out Cause Another Windows application on your computer may be trying to communicate with the printer port the MultiPASS Server is using. This conflict can result in strange printing behavior. Make sure the MultiPASS Server is loaded. Solution Uninstall or remove the software application. If the
  • Canon MultiPASS C5500 | User Guide - Page 284
    MultiPASS. You may be printing on the wrong side of the sheet. Solution Make sure the BJ cartridge and/or BJ tanks are installed correctly. Replace BJ tanks as necessary. See page 9-16. The BJ cartridge may need to be replaced. Replace it with a new one (see page 9-11). Check your printer driver
  • Canon MultiPASS C5500 | User Guide - Page 285
    application that supports color printing but your output is black ink only) Colors are broken or uneven Colors print incorrectly Colors are missing Cause The MultiPASS printer driver may not be selected. The printer driver may not be selecting color. The color BJ cartridge may not be installed or
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    in almost all applications that support color. Check to see if your MultiPASS printer driver is set to Plain Paper, Color Mode, and Halftoning=Pattern. If so, change the Media Type setting from Plain Paper to Coated Paper. Troubleshooting Paper Feeding Problems Problem Paper does not load
  • Canon MultiPASS C5500 | User Guide - Page 287
    Problem Paper is loaded skewed (printing is skewed) of the sheet feeder and the paper guide is aligned against the left side. Make sure the paper exit path is clear. Make sure paper is installed correctly in the sheet feeder. Be sure print film in the sheet feeder. 10-18 Troubleshooting Chapter 10
  • Canon MultiPASS C5500 | User Guide - Page 288
    loaded correctly. You may need to choose the envelope setting in your printer driver. Envelopes may not match specifications for this unit. Faxing Problems Problem Cannot send a document Cause The MultiPASS may have overheated. The MultiPASS may not be set for the type of telephone line in use
  • Canon MultiPASS C5500 | User Guide - Page 289
    Check the MultiPASS by making a copy. If the copy is clear, the problem may be in the receiving fax machine. Remove the document and feed it correctly into the ADF. See page 1-13. Cannot send or receive using Error Correction Mode (ECM) The other party's fax may not support ECM. Some fax units do
  • Canon MultiPASS C5500 | User Guide - Page 290
    signal that tells your MultiPASS the incoming signal is from a fax. In such cases, you will have to receive the document manually. Always press START/COPY before hanging up the telephone. Do not press START/COPY after you hang up the telephone; this will disconnect the call. Troubleshooting 10-21
  • Canon MultiPASS C5500 | User Guide - Page 291
    to be cleaned. The sending party may be having a problem. Error correction (ECM) may be disabled. Faxes do not print The BJ cartridge may not be installed correctly. The print head may need cleaning. The BJ cartridge may need to be replaced. The MultiPASS may have a BC-22e Photo or BC-29F Neon
  • Canon MultiPASS C5500 | User Guide - Page 292
    plugged in correctly. Disable the Silent Receive option on the Receive Fax tab of the Desktop Manager. Copying Problems Problem The MultiPASS will not make a copy Cause Solution The MultiPASS may have a BC-21e Color BJ Cartridge installed, and its black BJ tank may be empty. Replace the empty
  • Canon MultiPASS C5500 | User Guide - Page 293
    Make sure the operator panel is closed. Make sure the BJ cartridge is installed correctly. Try to print a document from your computer. Print out any faxes stored in memory. Then print one copy at a time. General Problems Problem The MultiPASS has no power Cause The power cord may not be securely
  • Canon MultiPASS C5500 | User Guide - Page 294
    screen during the installation process, try to solve the problem by following the procedures below. Troubleshooting 1. Confirm that the MultiPASS unit is plugged into a power source and that the date and Receive Mode are displayed in the LCD before turning on the PC or starting Windows. It is
  • Canon MultiPASS C5500 | User Guide - Page 295
    remove the hardware and software. 5. If the above procedures do not resolve the problem, please call the Canon Computer Systems Customer Care Center. See page 1-4 for details. N If the error message clears, be sure to start up your system and check the MultiPASS. The problem may be cleared. Memory
  • Canon MultiPASS C5500 | User Guide - Page 296
    Specifications A Specifications Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed Manual feed Sheet Feeder Capacity - Auto Feed Only Maximum thickness of stacked paper: 0.4 inches (10 mm) Plain paper (20 lb or 75 g/m2) Approx. 100 sheets (0.4"
  • Canon MultiPASS C5500 | User Guide - Page 297
    ) LC-301 Fabric Sheet FS-101 for Canon Bubble Jet printers Canon CF-102 Transparencies Canon Back Print Film BF-102 Canon High Gloss Film HG-101 Commercial number 10 or European DL Paper Weight 17 to 30 lb (64 to 105 g/m2) Print Speed BC-21e Color BJ Cartridge Draft mode-up to 2.5 ppm Standard
  • Canon MultiPASS C5500 | User Guide - Page 298
    Printable Area-Papers The shaded portion in the following figure shows the printing area for paper. The table lists the minimum margins. Specifications All Except Fabric Sheet Fabric Sheet Margin Inches mm L 0.25 6.4 R 0.25 6.4 T 0.12 3.0 B 0.65 16.5 Margin Inches mm L 0.25 6.4 R 1.
  • Canon MultiPASS C5500 | User Guide - Page 299
    , cyan, yellow, magenta Approx. 100 pages at 7.5% coverage Approx. 225 pages at 5% coverage BC-20 Black BJ Cartridge Print head 128 nozzles Ink color Black Cartridge yield Approx. 900 text pages at 5% coverage BC-22e Photo BJ Cartridge Print head 64 nozzles for black 24 nozzles for color
  • Canon MultiPASS C5500 | User Guide - Page 300
    Specifications Facsimile Applicable line Public switched telephone network Compatibility G3 Data compression system MH, MR, MMR (ECM-MMR) Modem type Fax modem Modem speed 14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed Approx. 6 seconds/page* at 14.4 Kbps, ECM-MMR transmitting
  • Canon MultiPASS C5500 | User Guide - Page 301
    1-10 Redial interval: 2-99 min Manual redialing Pause button (variable length: 1-15 sec) Networking Sequential broadcast (up to 57 locations) report TTI (Transmitter Terminal Identification) Ink saver Economy mode for printing received faxes extends cartridge life A-6 Specifications Appendix A
  • Canon MultiPASS C5500 | User Guide - Page 302
    Specifications Copier Scanning resolution B&W Text: 203 pels/in × 196 lines/in B&W Photo: 360 × 360 dpi with halftone Color Fine: 360 × 360 dpi, full color Color Standard: 360 × 180 dpi, full color Color Snapshot: 360 × 360 dpi, full color Printing resolution 360 × 360 dpi Default size 100%
  • Canon MultiPASS C5500 | User Guide - Page 303
    size sheets (Based on 20 lb paper) Paper thickness Auto feed-0.003-0.005 in (0.08-0.13 mm) Manual feed-Up to 0.017 in (0.43 mm) Paper Weight Auto feed-20-24 lb (75-90 g/m2) Manual feed-24-90.7 lb (90-340 g/m2) Resolution Optical 300 dpi Enhanced 30-600 dpi (set
  • Canon MultiPASS C5500 | User Guide - Page 304
    parallel cable (IEEE 1284-compliant) CD ROM drive (2× or better) PC Fax Canon proprietary MultiPASS Desktop Manager for Windows Fax/Telephone address book Fax Viewer Fax Log Fax distribution lists Real-time MultiPASS C5500 hardware status available through computer Appendix A Specifications A-9
  • Canon MultiPASS C5500 | User Guide - Page 305
    (10° C - 32.5° C) Humidity: 20% to 85% RH Liquid Crystal Display (LCD) 16 × 1 Display Languages English, French, Spanish Telephone Automatic Fax/Tel switchover Answering machine hook-up (CNG detecting signal, no sound) Telephone hook-up Remote reception by telephone Remote receiving ID (Default): 25
  • Canon MultiPASS C5500 | User Guide - Page 306
    Space Requirements 24.3 in (618 mm) 14.4 in (365 mm) 11 in (281 mm) 16 in (400 mm) Specifications Appendix A Specifications A-11
  • Canon MultiPASS C5500 | User Guide - Page 307
    Receiving Faxes and Phone Calls Automatically-Fax/Tel Mode In Fax/Tel mode, the MultiPASS monitors all incoming calls to see whether the call is from another fax machine or from a telephone: A-12 Specifications Appendix A
  • Canon MultiPASS C5500 | User Guide - Page 308
    the TX REPORT is to print only when there is an error in transmission.) Canon recommends that you install the MultiPASS software as described in the Quick Start Guide. See Chapter 3 for details on using the MultiPASS Desktop Manager. N In the United States, you are required by FCC regulations to
  • Canon MultiPASS C5500 | User Guide - Page 309
    to check whether the BJ cartridge is functioning normally. N You can change the TX REPORT settings only through the MultiPASS Desktop Manager. Entering Information in the MultiPASS When using the MultiPASS as a stand-alone fax machine, you must enter your user information into the unit through
  • Canon MultiPASS C5500 | User Guide - Page 310
    . FUNCTION USER SETTINGS Press START/COPY twice. DATE & TIME 06/08/98 15:36 Enter today's date and the time using the numeric buttons. r Use the month-day-year format (mm/dd/yy). r Precede single digits with a zero. 11/15/98 00:00 Appendix B Using the MultiPASS C5500 as a Stand-alone Fax B-3
  • Canon MultiPASS C5500 | User Guide - Page 311
    08:15 Press START/COPY twice when the date and time are entered. DATA ENTRY OK TEL = Enter your fax number (up to 20 digits) using the numeric buttons. TEL = 6665552222 r You can enter a space with the > button to make your number easier to read. B-4 Using the MultiPASS C5500 as a Stand-alone
  • Canon MultiPASS C5500 | User Guide - Page 312
    letter you want to enter; for example, press 2 three times to enter a capital C. CANON FAX BACK Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 ) and entering the correct character. Appendix B Using the MultiPASS C5500 as a Stand-alone Fax B-5
  • Canon MultiPASS C5500 | User Guide - Page 313
    Press START/COPY when you finish entering your name. Press STOP to complete the registration. DATA ENTRY OK The MultiPASS returns to standby mode. B-6 Using the MultiPASS C5500 as a Stand-alone Fax Appendix B
  • Canon MultiPASS C5500 | User Guide - Page 314
    and when you receive a fax into your computer, data goes from the MultiPASS to your computer. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. BJ tank The special type of ink container housed by the BJ cartridge. The BC-21e Color BJ Cartridge contains two BJ tanks
  • Canon MultiPASS C5500 | User Guide - Page 315
    bps Bits per second. Refers to the speed with which a fax machine sends and receives data. Broadcasting Transmitting documents to more than one location. Bubble Jet printing An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is
  • Canon MultiPASS C5500 | User Guide - Page 316
    for indicating a printer's resolution. DRPD Distinctive Ring Pattern Detection. Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company's special services. ECM Error Correction Mode. The ability of your MultiPASS to reduce system
  • Canon MultiPASS C5500 | User Guide - Page 317
    -point, Courier bold. G3, Group 3 fax machine Defined by CCITT. Uses encoding schemes to Using this method, the MultiPASS (in printer mode) produces shades of gray or of colors by mapping dots to be printed. For color printing, different colored dots of ink
  • Canon MultiPASS C5500 | User Guide - Page 318
    the MultiPASS to the telephone line, telephone, answering machine, or data modem. Landscape orientation Refers to printing across the length of the page (as opposed to portrait orientation printing across the width of the page). Manual feed A method of feeding paper into the printer one sheet
  • Canon MultiPASS C5500 | User Guide - Page 319
    Desktop Manager for Windows Canon's exclusive software package that allows you to use the MultiPASS with your Windows software applications. You must install the Desktop Manager to use your MultiPASS as a printer, scanner, or PC fax. Noise A term applied to a variety of problems that impair the
  • Canon MultiPASS C5500 | User Guide - Page 320
    text or graphics (the printable area is smaller than the paper). Printer driver Software that sends printing instructions to a printer (in this case, the MultiPASS C5500). The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes
  • Canon MultiPASS C5500 | User Guide - Page 321
    Sending Sending transmission is also defined as TX or transmit. A fax document that has been scanned by a fax machine and sent over telephone lines, in the form of electrical pulses, to another fax machine is a sending transmission. The MultiPASS also allows you to send a document directly from your
  • Canon MultiPASS C5500 | User Guide - Page 322
    displays and printer outputs. TTI Transmit Terminal ID. See Sender ID. TWAIN An industry standard that allows you to input image data directly from a scanner or other input device. Because your MultiPASS supports TWAIN, you can use the scanning features of the MultiPASS with any Windows application
  • Canon MultiPASS C5500 | User Guide - Page 323
    -30 Banner Paper: 1-3, 2-2, 2-18, 2-36-41, A-1-2 printing: 2-36-41 printing area: 2-36 BC-20 Black BJ Cartridge: 1-2, 1-18, 9-9, A-4 BC-21e Color BJ Cartridge: 1-2, 1-18, 9-9, A-4 BC-22e Photo BJ Cartridge: 1-2, 1-18, 2-30, 9-9, A-4 BC-22e Photo Kit: 1-4 I-1 Index MPC-5500-USERS MANUAL/V000/08-98
  • Canon MultiPASS C5500 | User Guide - Page 324
    Calls, responding: 5-9-10 Cancel fax: 4-21 sending: 4-10 Canon Authorized Service Facility (ASF): 1-5, 10-1 Canada: 1-4 Customer Care Center: 1-4-5, 10-1 help: 1-4 Specialty Papers: 1-3, 2-2-4, 2-28-41 Web site: 1-4 CARTRDIGE button: 1-11, 2-17, 9-12, 9-15-16, 9-18 Cartridge holder: 1-8, 9-14 CCITT
  • Canon MultiPASS C5500 | User Guide - Page 325
    & TIME option: B-1 Date format: 8-3-4 Default settings: 8-5, 8-8 Delete fax, after sending: 4-20 Desktop Manager: See MultiPASS Desktop Manager Destinations: 4-11 Details tab, Windows: 2-8 Dialing automatic: 4-4-5 fax: A-6 regular: 4-2-4 Diffusion halftones: 2-14 Dimensions, unit: A-10 Disconnecting
  • Canon MultiPASS C5500 | User Guide - Page 326
    28 Fax driver, removing: 8-25 Fax Log comment: 4-19 using: 4-29-30 Fax memo: 4-20 creating: 4-22-23 Fax only mode: 5-2, 8-8 Fax Retrieval System: 1-4 Fax/Tel mode: 5-2, A-12 switching: 8-7 options: 8-9-10 Faxing documents: 1-13 problems: 10-19-22 Feeding paper automatically: 2-19-22 manually: 2-23
  • Canon MultiPASS C5500 | User Guide - Page 327
    14 Guidelines auto feed: 2-21-22 MultiPASS: 9-2 H Halftones, diffusion: 2-14 Ink: 9-10-11 color: A-4 saver, fax: A-6 Ink Cartridge Storage Box: 9-13, 9-19-20 Ink/toner saver mode: 8-9 Installing, printer driver: 2-5 Interface: 10-25, A-9 J Jams, paper: 10-3-5 L Launch applications: 3-5 Launcher setup
  • Canon MultiPASS C5500 | User Guide - Page 328
    8-23 restarting: 8-23 status messages: 8-21-22 using: 8-19-22 window: 8-20-21 MultiPASS software, uninstalling: 8-25-26 MultiPASS Viewer: 7-22-25 options: 7-39 Multiple copies: 1-20, A-6 Multitasking: 4-1, 5-6 N Networking, fax: A-6 No answer, telephone: 8-9-10 Nozzle check pattern: 9-7 NOZZLE CHECK
  • Canon MultiPASS C5500 | User Guide - Page 329
    : 2-9, 2-11, 2-13-14 problems: 10-14-15 Print speed: A-2 improving: 2-14-15 Printable area: A-3 Printer settings, print media: 2-18 setup, Windows: 2-7-12 Printer cover: 1-8, 2-16 Printer driver: 2-35 installing: 2-5 removing: 8-25 Windows 98/95: 2-7 PRINTER MODE message: 1-11 Printer port, defining
  • Canon MultiPASS C5500 | User Guide - Page 330
    MultiPASS Desktop Manager: 7-3 envelopes: 2-25-27 methods: A-1 nozzle check: 9-7 problems: 10-11-14 receiving: 5-6 resolution: 2-11, A-2, A-7 specifications: A-1-3 speed, fax maintenance: 9-3 RX MODE option: B-2 S Safety instructions: 1-5-6 SB-21 Ink Cartridge Storage Box: 1-2, 1-4, 9-19-20 Index
  • Canon MultiPASS C5500 | User Guide - Page 331
    document support: 1-7 Sending faxes: 4-1-52 status: 8-21 Sent Fax folder: 3-7 Separation guide: 9-5 roller: 9-5 Sequential broadcasting: 4-11-13 Serial number: 10-2 Servicing, unit: 1-5 Setting tab, Windows: 2-10 Setting up Address Book: 3-12-20 speed dial assignments: 8-12-14 Setup MultiPASS
  • Canon MultiPASS C5500 | User Guide - Page 332
    resistant paper: 1-3, 2-3 Web site: 1-4 Weight, unit: A-10 Windows 98/95: 2-7, A-9 online help: 2-7 printer setup: 2-7-12 tabs, using: 2-8-10 Twain-compliant: 6-1 Windows application scanning: 6-4-5 sending faxes: 4-23-24 Windows Printing System users: 10-25 Work area: 3-3-4 Z Zip drives: 10-26
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ii
Copyright
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)
with all rights reserved. Under the copyright laws, this manual may not
be reproduced in any form, in whole or part, without prior written
consent of CCSI.
©1998 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly in
order to make it an easy to use guide for your Canon MultiPASS C5500
system. All statements, technical information, and recommendations in
this manual and in any guides or related documents are believed reliable,
but the accuracy and completeness thereof are not guaranteed or
warranted, and they are not intended to be, nor should they be
understood to be, representations or warranties concerning the products
described.
Your MultiPASS C5500 and the software media included with your
system have been sold to you subject to the limited warranties set forth
in the warranty and license agreement enclosed with the respective
products. All software is licensed AS IS, as described in the license
agreement enclosed with the software media. Further, CCSI reserves the
right to make changes in the specifications of the products described in
this manual at any time without notice and without obligation to notify
any person of such changes.
Trademarks
Canon and BJ are registered trademarks and BCI, Bubble Jet, MultiPASS,
and UHQ are trademarks and SelectExchange is a service mark of
Canon Inc.
All other product and brand names are registered trademarks,
trademarks or service marks of their respective owners.
E
NERGY
S
TAR
®
C
OMPLIANT
As an E
NERGY
S
TAR
® Partner, Canon U.S.A., Inc. has determined that
this product meets the E
NERGY
S
TAR
® guidelines for energy efficiency.