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Canon MultiPASS C5500 User Guide - Page 272

Paper Jams, Jams in the Automatic Document Feeder (ADF)

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Paper Jams On occasion, the document feeding into the MultiPASS or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N You need not unplug the MultiPASS to clear paper jams. Jams in the Automatic Document Feeder (ADF) CHECK DOCUMENT Press STOP. Stops the operation. Open the operator panel. r Gently pull the operator panel toward you. r It opens only slightly. Troubleshooting Chapter 10 Troubleshooting 10-3

Section	Page
Contents	8
Chapter 1 Introduction	14
Supplies and Accessories	15
BJ Cartridges and BJ Tanks	15
Canon Specialty Papers	16
Getting Help from Canon	17
Servicing the MultiPASS C5500	18
Important Safety Instructions	18
Main Components of the MultiPASS C5500	20
Front View	20
Back View	21
Inside the Printer Area	21
Using the Operator Panel	22
Special Functions Buttons	24
Loading Paper in the Sheet Feeder	25
Preparing Documents for Faxing, Copying, or Scanning	26
Loading the Document	27
Adding Pages to the Document	29
Setting the Document Feed Lever	29
Indentifying Your Documents	30
Copying Documents	31
Miscellaneous	33
If the Power Goes Out	33
Using Switch Boxes	33
Chapter 2 Printing With the MultiPASS C5500	36
Paper Handling	37
Selecting Paper	37
Paper Guidelines	39
Installing a Printer Driver	41
Printing a Document	41
Printer Setup Within Windows	42
Opening the Printer Properties Dialog Box in Windows 98/95	42
Using the Printer Driver in Windows 98/95	42
Using the Windows Tabs	43
Specifying Your Printer Options	45
Recommended Graphics Settings	46
Using the Setup Analyzer	47
Printing Speed Versus Color	48
For Quick Color Printing	48
For High Quality Color Printing	48
For Monochrome Printing	49
Other ways to Improve Print Speed in Windows	49
Setting the Paper Thickness Lever	51
Printer Settings for Various Print Media	53
Loading Paper	54
Automatically Feeding Paper	54
Auto Feed Guidelines	56
Manually Feeding Paper	58
Printing on Envelopes	60
Using Canon's Specialty Papers	63
Specialty Paper Guidelines	63
Canon's High Resolution Paper HR-101	65
Fabric Sheet FS-101	68
Printing On Banner Paper	71
Chapter 3 Using the MultiPASS Desktop Manager	78
Starting the MultiPASS Desktop Manager	79
Exploring the MultiPASS Desktop Manager	80
Using the Desktop Manager Folders	83
System-defined Folders	83
User-defined Folders	84
Viewing Documents in the Desktop Manager	86
Document View	86
List View	87
Setting up the Address Book	89
Opening the Address Book	89
Working With Address Book Entries	90
Sorting the Address Book	90
Adding and Editing an Individual Address	91
Adding and Editing a Group Address	93
Printing the Address Book	94
Importing an Address Book	95
Exporting the Address Book	96
Chapter 4 Sending Faxes With the MultiPASS C5500	98
Sending a Document	99
Regular Dialing	99
Automatic Dialing	101
Sending a Document Using Group Dialing	103
Redialing	104
Resending a Fax After an Error	105
Manual Sending	106
Cancel Sending	107
Sending a Document to More Than One Location	108
(Sequential Broadcasting)	108
Transmitting the Document	108
Adjusting the Quality of Your Faxes	110
Setting the Resolution	110
Setting the Contrast	112
Sending PC Faxes	113
Specifying Send Fax Information	113
Creating a Fax Memo	119
Sending a PC Fax From a Windows Application	120
Using the Send Fax Manager	122
Fax Status	123
Stopping an Active Job	125
Sending a Scheduled, Held, Failed, or Stopped PC Fax	125
Viewing a Job	126
Deleting a Job	126
Using the Fax Log	126
Displaying the Fax Log	127
Designing a Fax Cover Page	128
Opening the MultiPASS Cover Page Designer	128
Using the Cover Page Designer	129
Creating a New Cover Page	131
Modifying a Predifined Fax Cover Page	139
Adding Additional Annotations to Your Cover Page	146
Reverting to the last Saved Version	148
Renaming a Cover Page	148
Printing a Cover Page	149
Deleting a Cover Page	149
Chapter 5 Receiving Faxes	150
Receiving Documents	150
Receiving Documents Automatically - Fax Only Mode	151
Receiving Both Documents and Telephone Calls Automatically - Fax/Tel Mode	151
Receiving Documents Manually - Manual Mode	152
Using an Answering Machine - Ans. Machine Mode	153
Printing Documents Received in Memory	154
Receiving While Copying, Printing, or Registering	155
Receiving Faxes to the MultiPASS Desktop Manager	155
Receiving a Fax into the In Box	156
Printing a Received Fax When Your Computer is Off	157
Using the Distinctive Ring Pattern Detection (DRPD) Feature	158
Types of Ring Patterns	158
How DRPD Responds to Calls	159
Communicating Using the Distinctive Ring Pattern Detection (DRPD) Feature	159
Chapter 6 Scanning With the MultiPASS C5500	160
Exploring the ScanGear Window	161
Displaying Information About the Scan Driver	162
Scanning with the Desktop Manager	162
Scanning From a Windows Application	163
Setting the Preview Scan Options	164
Setting the Scan Mode	164
Setting the Scan Resolution	165
Setting Preferences	166
Setting Paper Size	167
Setting Black and White Options	168
Adjusting the Preview Image for Final Scan	168
Clearing the Preview Area	168
Adjusting the Preview Image View	169
Adjusting the Selection Size	169
Moving an Image	170
Reversing the Image Tone	171
Mirroring an Image	171
Rotating an Image	171
Scaling the Image Output Size	171
Adjusting the Tone of the Preview Image	172
Exploring the Tone Tab	172
Auto Tone	173
Adjusting the Contrast and Brightness	174
Changing Gamma Curve Values	175
Adjusting Histogram Tone Levels	176
Using Tone Curves	178
Adjusting Contrast/Brightness for Black and White Scan Mode	180
Chapter 7 Working With Documents in The Desktop Manager	182
Managing Your Documents in the Desktop Manager	182
Selecting Documents in the Desktop Manager	182
Printing a Document in the Desktop Manager	184
Creating a Folder	185
Moving a Document	185
Copying a Document	186
Renaming a Document or Folder	186
Deleting a Document or Folder	187
Restoring a Deleted Document	188
Emptying the Trash Folder	189
Importing a Document	189
Exporting a Document	190
Attaching a Document to Electronic Mail (E-Mail)	190
Manipulating a Document in Document View	191
Merging a Document	193
Indexing a Searching for Documents	193
Modifying a Document	203
Exploring the MultiPASS Viewer Window	204
Adjusting the Size and View of a Document	206
Editing the Base Image	210
Adding Annotations to Your Document	211
Revising Your Annotations	217
Selecting One or More Annotations	218
Reverting to the Last Saved Version	219
Printing the Document	219
Previewing the Document Before Printing	220
Adjusting the MultiPASS Viewer Default Options	220
Chapter 8 Setup and Other Utilities in the Desktop Manager	222
Fax Setup	223
Setting Up Fax Preferences	224
Setting Up Send Fax Options	225
Setting Up Advanced Send Fax Fax Options	226
Setting Up Receive Fax Options	228
Setting Up Advanced Receive Fax Options	230
Setting Up Speed Dial Assignments	233
System Setup	235
Launcher Setup	236
Editing a Launcher Application	238
Using the Launcher	238
Making a Phone Call From the Desktop Manager	239
Placing a Phone Call	239
Using the MultiPASS Server	240
Using the Minimized MultiPASS Server	241
Using the MultiPASS Server Window	241
Status Messages	242
Closing the MultiPASS Server	243
Removing the MultiPASS Server from Setup	244
Restarting the MultiPASS Server	244
Adding the MultiPASS Server or Startup	245
Disconnecting the MultiPASS	245
Uninstalling the Desktop Manager	246
Removing the Printer and Fax Drivers	246
Uninstalling the Desktop Manager	246
Uninstalling the Scan Software (ScanGear)	247
Completing the Uninstall Process	247
Reinstalling the Desktop Manager	247
Chapter 9 Maintaining the MultiPASS C5500	248
MultiPASS Guidelines	249
Routine Maintenance	250
Cleaning Inside the MultiPASS	250
Cleaning the Scanner Components	251
Printing the Nozzle Check	254
Cleaning the BJ Cartridge Print Head	255
BJ Cartridge Guidelines	256
BJ Cartridge and BJ Tank Maintenance	257
Using Ink	258
Replacing the BJ Cartridge	258
Replacing a BJ Tank in the BC-21e Color BJ Cartridge	263
Storing a BJ Cartridge	266
Transporting the MultiPASS	267
Chapter 10 Troubleshooting	270
Paper Jams	272
Jams in the Automatic Document Feeder (ADF)	272
Jams in the Sheet Feeder	274
LCD Messages	275
Printing Problems	280
Print Quality Problems	283
Color Printing and Copying Problems	285
Paper Feeding Problems	286
Faxing Problems	288
Telephone Problems	292
Copying Problems	292
General Problems	293
Technical Notes	294
Using Other Bi-Directional Devices	294
MultiPASS Hardware Cannot Initialize	294
Memory Clear Report	295
Appendix A Specifications	296
Printing Specifications	296
BJ Cartridges	299
Facsimile	300
Copier	302
Scanner	302
MultiPASS Desktop Manager for Windows	304
General Specifications	305
Receiving Faxes and Phone Calls Automatically - Fax/Tel Mode	307
Appendix B Using the MultiPASS C5500 as a Stand-alone Fax	308
LCD Menu System	308
Entering Information in the MultiPASS	309
Entering Your User Information	310