Canon Speedlite 380EX Instruction Manual - Page 22

Troubleshooting Guide No. Problem 1 The Speedlite cannot be detached from the camera. Probable Cause The locking collar has not been loosened enough to retract the locking pin. Solution Loosen the locking collar completely to retract the locking pin. Pay. N5.1 12 2 The flash does not fire The Speedlite has not Mount the Speedlite even when the shutter been mounted properly properly and securely 12 button is pressed. on the hot shoe. on the camera. The hot shoe contacts If the contacts are dirty, are dirty. use a clean cloth to The Speedlite's wipe them. 12 mounting foot contacts are dirty. 3 After turning on the If the Speedlite is not Press the shutter button Speedlite, the pilot lamp used for 90 sec., the, turns off after a while. power turns off or press the test firing button. 13 automatically. 4 When high-speed sync With high-speed sync, Set the shutter speed was used with a A type the Guide No. changes so that the desired flash camera, the picture was depending on the sync range is attained. underexposed. speed. A faster sync speed reduces the flash 25 range. If the subject is beyond the flash range, underexposure results. 5 The subject looks blurred in the picture. If flash is used with aperture-priority AE in Use a tripod. low-light conditions, a slow sync speed is set automatically. A blurred 36 picture is prone to occur if the camera is handheld at a slow shutter speed. 42 Specifications Type Compatible cameras Flash coverage and Guide No Direct-sync, shoe-mount flash with E-TTL auto flash control (ETTL test preflash, AF-assist beam, auto zoom head, and bounce capability). Type-A cameras (with E-TTL auto flash control). Type-B cameras (with TTL auto flash control). (See page 2) See page 44. Battery life and recycling time Flash duration Flash coverage See page 11. 1.4 ms or less. (Normal Flash) Auto zoom head covers 24mm, 28mm, 35mm, 50mm, 70mm, and 105mm lenses automatically. Flash modes (1) Normal sync (2) High-speed sync (FP flash); Type-A Camera. (3) Test firing (with test firing button) Tiltable angles Max. tilt angle: 90upward Click stops: 0°, 60°, 75°, 90°. Exposure control modes Flash metering system (1) E-TTL auto flash (Type-A Camera). (2) FE lock (Type-A Camera). (3) TTL auto flash (with EOS cameras without E-TTL auto flash capability). (1) E-TTL auto flash metering with a test preflash (Type-A Camera). (2) E-TTL auto flash partial metering with a test preflash (TypeA Camera). (3) TTL off-the-film auto flash metering (with Type-B cameras). Flash exposure compensation (1) Automatic flash output reduction for fill flash. (2) Enabled with cameras having flash-exposure compensation capability. Flash range (1) With normal sync: 0.7 - 22 meters / 2.3-73ft (with 50mm f/1.4 lens at ISO 100) (2) With high-speed sync: 0.7 - 11.9 meters / 2.3-39.27ft(at 1/125 sec). Sync speed Flash-ready indication See page 46. Red pilot lamp. AF-assist beam linkage and Linked to center focusing point, effective from approx. 0.7 to 10 range meters / 2.3 to 33ft (in total darkness). Auto power off Power turns off automatically after 90 sec. of non-use. Power source (1) Four size-AA alkaline batteries (LR6) (2) Four size-AA NiCd batteries (KR15 or KR51) Dimensions (mm) Weight 75 (W)x 113.5 (H) x 103.5 (D) / 2-15 116 (w)x 4-1/2 (H)x 4-3/4 (D) 270 g (excluding batteries) / 9.45oz 43