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Canon iPF8000S User Manual for Windows - Page 746

Cannot print over a network, Cannot connect the printer to the network

UPC - 013803085839

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Cannot print over a network Cannot print over a network Cannot connect the printer to the network Cause The Ethernet cable is not connected correctly to the printer's Ethernet port. Corrective Action 1.Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Quick Start Guide . 2.Make sure the Link indicator is lit. The Link indicator is green if the printer is connected via 100 Base-TX and orange if connected via 10Base-T. If the Link indicator is not lit, check the following points. • Make sure the hub is on. • Make sure the end of the Ethernet cable is connected correctly. Insert the Ethernet cable until it clicks and locks in place. • Make sure there is no problem with the Ethernet cable. If there is any problem, replace the Ethernet cable. • Check the communication mode with the hub. Although the printer normally detects the hub communication mode and transmission rate automatically (in auto negotiation mode), sometimes the hub settings cannot be detected. In this case, congure the connection method manually, specifying the communication mode in use. (→P.733) 732 Troubleshooting

Section	Page
TOP	1
Contents	3
Introduction	15
How to use this manual	15
About This User Manual	15
HTML Version of the Manual for Printing	17
Printer Parts	21
Printer parts	21
Front	21
Back	23
Top Cover (Inside)	24
Carriage	25
Ink Tank Cover (Inside)	26
Control Panel	28
Stand	30
Media Take-up Unit (Optional)	31
Output Stacker	32
Control Panel	33
Turning the Printer On and Off	33
Printer Modes	35
Switching Modes	40
Printer Menu Operations	42
Main Menu Operations	44
Menu Structure	49
Main Menu Settings	63
Main Menu Settings (During Printing)	74
Submenu Display	77
Status Print	78
Hard Disk	85
Printer Hard Disk Operations	85
Saved Print Jobs	86
Saving Print Jobs	88
Checking a List of Saved Jobs	94
Printing Saved Jobs	99
Managing Saved Jobs	105
Deleting Saved Jobs	123
Modifying the Current Job (Deleting or Preempting Other Jobs)	129
Modifying Personal Boxes	133
Checking the Free Hard Disk Space	143
Erasing all data on the printer's hard disk	146
Optional accessories	147
Roll Holder Set	147
Media Take-up Unit	147
IEEE 1394 (FireWire) Expansion Board	148
Printer Specifications	149
Specifications	149
Basic Environmental Performance	154
Print Area	155
Basic Printing Workflow	156
Printing procedure	156
Loading and Printing on Rolls	156
Loading and Printing on Sheets	160
Printing Options Using Rolls and Sheets	163
Manually Loading Paper to the Position for Printing	164
Printing from Windows	165
Printing from Mac OS X	166
Printing from Mac OS 9	168
Specifying Paper in the Printer Driver (Windows)	170
Specifying Paper in the Printer Driver (Mac OS X)	172
Specifying Paper in the Printer Driver (Mac OS 9)	174
Canceling print jobs	176
Canceling Print Jobs from the Control Panel	176
Canceling Print Jobs from Windows	177
Canceling Print Jobs from Mac OS X	178
Canceling Print Jobs from Mac OS 9	180
Handling Paper	182
Paper	182
Paper	182
Types of Paper	183
Paper Sizes	189
Handling rolls	192
Selecting the Roll as the Paper Source	192
Setting the Roll on the Roll Holder	193
Removing a Roll from the Roll Holder	195
Loading the Roll in the Printer	196
Removing the Roll from the Printer	200
Selecting the Paper Type (Roll)	202
Specifying the Paper Length (Roll)	203
Feeding Roll Paper Manually	204
Detection of the Remaining Roll Paper	205
Cutting the Leading Edge of Roll Paper Automatically	206
Specifying the Cutting Method for Rolls	207
Reducing Dust from Cutting Rolls	211
Specifying the Ink Drying Time for Rolls	212
Clearing Jammed Roll Paper	215
Roll Holder Set	219
Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows)	220
Media Detailed Settings Dialog Box (Windows)	222
Media Detailed Settings Dialog Box (Mac OS X)	223
Media Detailed Settings Dialog Box (Mac OS 9)	224
Handling sheets for paper feed slots	225
Selecting the Sheet as the Paper Source	225
Loading the Sheet in the Printer	226
Selecting the Paper Type (Sheet)	229
Removing the Sheet	230
Clearing a Jammed Sheet	231
Manually Loading Paper to the Position for Printing	234
Output Stacker	235
Using the Output Stacker	235
Stowing the Output Stacker	240
Media take-up unit	242
Media Take-up Unit	242
Media Take-up Unit (Optional)	243
Using the Media Take-up Unit (Optional)	244
Enabling the Take-Up Reel Function	245
Disabling the Take-Up Reel Function	245
Loading the Rewind Spool on the Media Take-up Unit	246
Removing Printed Documents from the Media Take-up Unit (Optional)	253
Enhanced Printing Options	256
Print quality and color settings	256
Choosing a Paper for Printing	256
Giving Priority to Particular Graphic Elements and Colors for Printing	257
Printing Photos and Images (Windows, Mac OS X)	261
Printing Photos and Images (Mac OS 9)	263
Printing Line Drawings and Text (Windows, Mac OS X)	265
Printing Line Drawings and Text (Mac OS 9)	266
Printing Office Documents	267
Adjusting the Color in the Printer Driver	268
Printing in Ideal Colors for Light in the Viewing Environment	271
Printing Photos in Monochrome	272
Choosing the Document Type and Printing Conditions (Windows)	273
Choosing the Document Type and Printing Conditions (Mac OS X)	275
Choosing the Document Type and Printing Conditions (Mac OS 9)	278
Fine-Tuning Colors of Photos and Images (Windows)	281
Fine-Tuning Colors of Photos and Images (Mac OS X)	284
Fine-Tuning Colors of Photos and Images (Mac OS 9)	287
Fine-Tuning Monochrome Settings When Printing Photos (Windows)	290
Fine-Tuning Monochrome Settings When Printing Photos (Mac OS X)	292
Fine-Tuning Monochrome Settings When Printing Photos (Mac OS 9)	295
Printing Line Drawings and Text (Windows)	298
Printing Line Drawings and Text (Mac OS X)	300
Printing Line Drawings and Text (Mac OS 9)	303
Printing Office Documents (Windows)	305
Printing Office Documents (Mac OS X)	307
Printing Office Documents (Mac OS 9)	309
Printing Photos and Images (Windows)	311
Printing Photos and Images (Mac OS X)	313
Printing Photos and Images (Mac OS 9)	316
Printing Photos in Monochrome (Windows)	319
Printing Photos in Monochrome (Mac OS X)	321
Printing Photos in Monochrome (Mac OS 9)	324
Printing enlargements or reductions	327
Resizing Originals to Match the Paper Size	327
Resizing Originals to Fit the Roll Width	328
Resizing Originals by Entering a Scaling Value	329
Printing Enlargements of Scanned Originals from a Color imageRUNNER	330
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)	331
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X)	333
Resizing Originals by Entering a Scaling Value (Windows)	335
Resizing Originals by Entering a Scaling Value (Mac OS X)	337
Resizing Originals by Entering a Scaling Value (Mac OS 9)	340
Resizing Originals to Fit the Roll Width (Windows)	344
Resizing Originals to Fit the Roll Width (Mac OS X)	346
Resizing Originals to Fit the Roll Width (Mac OS 9)	349
Resizing Originals to Match the Paper Size (Windows)	352
Resizing Originals to Match the Paper Size (Mac OS X)	354
Resizing Originals to Match the Paper Size (Mac OS 9)	357
Printing at full size	360
Printing on Oversized Paper	360
Borderless Printing at Actual Size	362
Borderless Printing at Actual Size (Windows)	364
Borderless Printing at Actual Size (Mac OS X)	366
Borderless Printing at Actual Size (Mac OS 9)	369
Printing at Full Size (Windows)	372
Printing at Full Size (Mac OS X)	374
Printing at Full Size (Mac OS 9)	377
Borderless Printing	379
Borderless Printing on Paper of Equivalent Size	379
Borderless Printing by Resizing Originals to Fit the Roll Width	381
Borderless Printing at Actual Size	383
Borderless Printing at Actual Size (Windows)	385
Borderless Printing at Actual Size (Mac OS X)	387
Borderless Printing at Actual Size (Mac OS 9)	390
Borderless Printing by Resizing Originals to Fit the Roll (Windows)	393
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	395
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS 9)	398
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	401
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	403
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS 9)	406
Printing banners or at other non-standard sizes	409
Printing Vertical or Horizontal Banners (Large-Format Printing)	409
Printing on Non-Standard Paper Sizes	410
Printing on Non-Standard Paper Sizes (Windows)	411
Printing on Non-Standard Paper Sizes (Mac OS X)	415
Printing on Non-Standard Paper Sizes (Mac OS 9)	417
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	420
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	424
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS 9)	427
Tiling and multiple pages per sheet	431
Printing Multiple Originals Next to Each Other	431
Printing Multiple Pages Continuously	433
Printing Multiple Pages Per Sheet	434
Printing Posters in Sections	435
Printing Large Posters (Windows)	436
Printing Large Posters (Mac OS 9)	438
Printing Multiple Originals Next to Each Other (Windows)	440
Printing Multiple Originals Next to Each Other (Mac OS X)	442
Printing Multiple Pages Continuously (Windows)	444
Printing Multiple Pages Continuously (Mac OS X)	445
Printing Multiple Pages Continuously (Mac OS 9)	447
Printing Multiple Pages Per Sheet (Windows)	449
Printing Multiple Pages Per Sheet (Mac OS X)	451
Printing Multiple Pages Per Sheet (Mac OS 9)	454
Centering originals	457
Printing Originals Centered on Rolls	457
Printing Originals Centered on Sheets	458
Printing Originals Centered on Rolls (Windows)	459
Printing Originals Centered on Rolls (Mac OS X)	461
Printing Originals Centered on Rolls (Mac OS 9)	464
Printing Originals Centered on Sheets (Windows)	467
Printing Originals Centered on Sheets (Mac OS X)	469
Printing Originals Centered on Sheets (Mac OS 9)	471
Conserving roll paper	474
Conserving Roll Paper by Rotating Originals 90 Degrees	474
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	475
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	476
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	478
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS 9)	481
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	483
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	485
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS 9)	488
Printing CAD Drawings	490
Printing CAD Drawings	490
Printing Line Drawings and Text (Windows)	491
Printing Line Drawings and Text (Mac OS X)	493
Printing Line Drawings and Text (Mac OS 9)	495
Other useful settings	498
Printing With Watermarks	498
Making the Original Orientation Match the Paper Orientation	499
Using Favorites	500
Cutting Roll Paper After Printing	500
Printing from Photoshop	501
Using PosterArtist to Compose Originals	502
Cutting Roll Paper After Printing (Windows)	503
Cutting Roll Paper After Printing (Mac OS X)	504
Cutting Roll Paper After Printing (Mac OS 9)	506
Making the Original Orientation Match the Paper Orientation (Windows)	508
Making the Original Orientation Match the Paper Orientation (Mac OS X)	510
Making the Original Orientation Match the Paper Orientation (Mac OS 9)	513
Printing with Watermarks-COPY, FILE COPY, and so on (Windows)	515
Printing with Watermarks-COPY, FILE COPY, and so on (Mac OS 9)	517
Software	520
Windows	520
Printer Driver Settings (Windows)	520
Confirming Print Settings (Windows)	522
Previewing Images Before Printing (Windows)	524
Paper Information on Printer Dialog Box (Windows)	525
Settings Summaries Dialog Box (Windows)	526
Using Favorites (Windows)	527
Main Sheet (Windows)	529
Page Setup Sheet (Windows)	533
Layout Sheet (Windows)	535
Gray Adjustment Sheet (Windows)	537
Favorites Sheet (Windows)	538
Utility Sheet (Windows)	539
Support Sheet (Windows)	540
Device Settings Sheet (Windows)	541
Using PosterArtist to Compose Originals (Windows)	542
Printing Adobe RGB Images (Windows)	544
imagePROGRAF Status Monitor (Windows)	547
imagePROGRAF Device Setup Utility	548
Installing imagePROGRAF Device Setup Utility	549
Configuring the IP Address Using imagePROGRAF Device Setup Utility	550
Digital Photo Front-Access	551
Accessing the Printer Driver Dialog Box from Applications (Windows)	552
Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows)	554
Color Settings Sheet: Color (Windows)	556
Color Settings Sheet: Monochrome (Windows)	562
Confirming the Print Image Before Printing	564
Media Detailed Settings Dialog Box (Windows)	565
Media Size Options Dialog Box (Windows)	566
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)	567
Special Settings Dialog Box (Windows)	569
View Settings Dialog Box for the Printing Application (Windows)	570
Mac OS X	571
Printer Driver Settings (Mac OS X)	571
Confirming Print Settings (Mac OS X)	572
Checking the Layout Before Printing	574
Checking the Layout Before Printing (Mac OS X)	575
Previewing Images Before Printing (Mac OS X)	576
Paper Information on Printer Dialog Box (Mac OS X)	577
Main Pane (Mac OS X)	578
Page Setup Pane (Mac OS X)	580
Utility Pane (Mac OS X)	582
Gray Adjustment Pane (Mac OS X)	583
Additional Settings Pane (Mac OS X)	584
Support Pane (Mac OS X)	585
Using Favorites (Mac OS X)	585
Printing Adobe RGB Images (Mac OS X)	586
imagePROGRAF Printmonitor (Macintosh)	589
Accessing the Printer Driver Dialog Box from Applications (Mac OS X)	591
Color Settings Pane: Color (Mac OS X)	592
Color Settings Pane: Monochrome (Mac OS X)	594
Media Detailed Settings Dialog Box (Mac OS X)	595
View Settings Dialog Box for the Printing Application (Mac OS X)	596
Mac OS 9	597
Printer Driver Settings (Mac OS 9)	597
Confirming Print Settings (Mac OS 9)	598
Previewing Images Before Printing (Mac OS 9)	600
Main Pane (Mac OS 9)	601
Page Setup Pane (Mac OS 9)	603
Finishing Pane (Mac OS 9)	605
Gray Adjustment Pane (Mac OS 9)	606
Device Settings Pane (Mac OS 9)	607
Additional Settings Pane (Mac OS 9)	608
Using Favorites (Mac OS 9)	609
Printing Adobe RGB Images (Mac OS 9)	611
imagePROGRAF Printmonitor (Macintosh)	614
Accessing the Printer Driver Dialog Box from Applications (Mac OS 9)	616
Color Settings Pane: Color (Mac OS 9)	618
Color Settings Pane: Monochrome (Mac OS 9)	621
Media Detailed Settings Dialog Box (Mac OS 9)	623
Special Settings Dialog Box (Mac OS 9)	624
View Settings Dialog Box for the Printing Application (Mac OS 9)	625
Network Setting	626
Network Setting	626
Network Environment	626
Configuring the IP Address on the Printer	628
Initializing the Network Settings	629
Configuring the Printer's TCP/IP Network Settings	630
Configuring the IP Address Using the Printer Control Panel	632
Configuring the IP Address Using ARP and PING Commands	633
Specifying Printer-Related Information	635
Using RemoteUI	636
Email Notification When Printing is Finished or Errors Occur	637
Network Setting (Windows)	638
Configuring the Printer's NetWare Network Settings	638
Specifying the Printer's Frame Type	640
Specifying NetWare Print Services	642
Specifying NetWare Protocols	645
Configuring NetWare Network Settings	647
Configuring the Printer Driver Destination (Windows)	648
Installing imagePROGRAF Device Setup Utility	649
Configuring the IP Address Using imagePROGRAF Device Setup Utility	650
Network Setting (Macintosh)	651
Configuring the Printer's AppleTalk Network Settings	651
Configuring the Printer Driver Destination (Macintosh)	652
Configuring the Destination for AppleTalk Network (Macintosh)	653
Configuring the Destination for TCP/IP Network (Macintosh)	657
Configuring the Destination for Bonjour Network (Macintosh)	661
Maintenance	663
Adjusting the Printhead	663
Correcting Print Misalignment	663
Adjusting the Printhead Alignment Automatically	663
Adjusting the Printhead Alignment Manually	665
Adjusting the Printhead Height	667
Adjusting the feed amount	668
Adjusting the Feed Amount Automatically	668
Adjusting the Feed Amount Manually	671
Adjusting the Vacuum Strength	674
Adjusting the Measurement Scale for Better Accuracy	675
Color adjustment	677
Using Color Calibration to Adjust Colors	677
Printing in Ideal Colors for Light in the Viewing Environment	680
By selecting color tones on Charts before printing (Windows)	681
Printing in Colors Matching the Measured Ambient Light	685
Accessing the Printer Driver Dialog Box from Applications (Windows)	688
Ink Tanks	690
Ink Tanks	690
Replacing Ink Tanks	691
Checking Ink Tank Levels	703
When to Replace Ink Tanks	704
Printheads	705
Printhead	705
Checking the Print Quality	705
Improving the Print Quality	705
Checking for Nozzle Clogging	706
Cleaning the Printhead	707
Replacing the Printhead	708
Cutter Unit	716
Cutter Unit	716
Replacing the Cutter Unit	716
Maintenance Cartridge	719
Maintenance Cartridge	719
Replacing the Maintenance Cartridge	719
Checking the Remaining Maintenance Cartridge Capacity	727
When to Replace the Maintenance Cartridge	728
Cleaning the Printer	729
Cleaning the Printer Exterior	729
Cleaning Inside the Top Cover	731
Cleaning the Printhead	734
Other Maintenance	735
Preparing to Transfer the Printer	735
Updating the Firmware	741
Troubleshooting	742
Frequently Asked Questions	742
Frequently Asked Questions	742
Specifying Paper in the Printer Driver	744
Printing does not start	745
The Data lamp on the Control Panel does not light up	745
The Printer Does Not Respond Even if Print Jobs are Sent	745
The Display Screen indicates the system is filling with ink	745
Cannot print over a network	746
Cannot connect the printer to the network	746
Configuring the Communication Mode Manually	747
Cannot print over a TCP/IP network	748
Cannot print over AppleTalk or Bonjour networks	749
Cannot print over a NetWare network	750
The printer stops during a print job	751
An error message is shown on the Display Screen	751
The printer ejects blank, unprinted paper	751
Problems with the printing quality	752
Printing is faint	752
Paper rubs against the Printhead	753
The edges of the paper are dirty	754
The surface of the paper is dirty	755
The back side of the paper is dirty	755
Banding in different colors occurs	755
The contrast becomes uneven during printing	756
Colors in printed images are uneven	756
Problems with the printing quality caused by the type of paper	757
Lines are misaligned	757
The length of printed images is inaccurate	757
Documents are printed in monochrome	757
Printed colors are inaccurate	758
Image Edges are Blurred or White Banding Occurs	759
Documents are printed crooked	759
Line thickness is not uniform (Windows)	759
Installation problems	760
The IEEE 1394 Driver Cannot Be Installed Correctly	760
Removing Installed Printer Drivers	761
Clearing jammed paper	762
Clearing Jammed Roll Paper	762
Clearing a Jammed Sheet	766
If the Printer makes a strange sound	769
If the Printer Makes a Strange Sound	769
Other problems	770
The printer consumes a lot of ink	770
A message to check the Maintenance Cartridge is not cleared after you replace the Maintenance Cartridge	770
Paper is not cut neatly	770
Paper cannot be cut	771
The printer does not go on	771
Roll paper cannot be inserted into the Paper Feed Slot	771
Cannot Load Sheets	771
The Media Take-up Unit Continues Rotating	772
Ink level detection	773
Error Message	775
Responding to Messages	775
Responding to Messages	775
Error Messages	777
Messages regarding paper	779
Paper Mismatch	779
Papr Type Mismatch	779
Papr Size Mismatch	780
This paper cannot be used.	780
Insufficient paper for job	781
No sheets.	781
Regular printing is selected, but a roll is loaded.	782
Roll printing is selected, but sheets are loaded.	782
Roll printing is selected.	782
Sheet printing is selected.	782
Borderless printng not possible.	783
Paper loaded askew.	784
Paper size not detected.	785
Leading edge detection error.	785
End of paper feed.	785
Cannot feed paper.	785
Paper jam.	785
Cannot cut paper.	786
Rel lever is in wrong position.	786
The roll is empty.	787
Rewinding error.	787
Turn on the media take-up unit.	787
Media take-up unit ready.	787
Messages regarding ink	788
Ink Level: Check	788
No ink tank loaded.	788
Ink insufficient.	789
Ink tank is empty. Please OK and replace the ink tank.	789
Ink tank is empty.	789
Close Ink Tank Cover	790
Ink tank error.	790
Remaining level of the ink cannot be correctly detected.	790
Messages regarding printing or adjusment	791
Use another paper.	791
Cannot execute this command. Use other paper.	791
Cannot print as specified.	791
Cannot adjust band.	791
Cannot adjust printhead.	792
Excessive temperature or humidity.	792
Cannot calibrate.	792
Messages regarding printheads	793
Cannot adjust printhead.	793
Cannot adjust band.	793
x printhead needs cleaning. (x is Left or Right)	793
PHeads: wrong pos.	793
Problem with Printhead x (x is L, R, or LR)	794
x printhead error (x is Left or Right)	794
Messages regarding the maintenance cartridge	795
No maintenance cartridge.	795
Prepare for maint cart replacement.	795
No Maintenance Cartridge capacity.	795
Maintenance cartridge full.	795
Maintenance cartridge problem.	795
Messages regarding the hard disk	796
Mail box nearly full.	796
Mail box full. Now printing without saving data.	796
Mail box full. Cannot save.	796
Mail box full. Delete unwanted data on your computer to resume printing.	796
Mail box full. Delete unwanted data	796