Canon imagePROGRAF TM-300 MFP Z36 imagePROGRAF TM-300 series User Manual - Page 633

If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 5 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer. Loading Rolls in the Printer Loading Sheets in the Printer Check 6 Does the paper have a strong curl at the front edge or is it buckled? Set Cutting mode in the touch screen menu to User cut, and set leading edge detection to Do not detect. To keep track of the amount of roll paper remaining in this situation, set Manage remaining roll amount to OFF before loading the roll paper, and then set Manage remaining roll amount back to ON after the roll paper is loaded. Specifying the Cutting Method for Rolls Keeping Track of the Amount of Roll Paper Left 633