Canon imagePROGRAF TM-300 MFP Z36 imagePROGRAF TM-300 series User Manual - Page 664
Cannot Find Printer while Using Wi-Fi
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Cannot Find Printer while Using Wi-Fi Check1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check2 Check the network status on the touch screen. If the icon is displayed, or only the icon is displayed, wireless LAN is disabled. Set Enable/disable Wi-Fi in the touch screen menu to Enable. If the icon is displayed, see Check 3 or later checking items to make sure whether printer setup is complete or the settings of wireless router to connect are correct. Check3 Make sure printer setup is complete on the computer. If it is not, perform setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For macOS: Perform setup from the web page. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from the web page. For Windows For macOS Check4 Make sure printer and wireless router network settings match. Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer with that for 2.4 GHz frequency band of the wireless router. 664