Canon imagePROGRAF TM-300 series User Manual
Canon imagePROGRAF TM-300 Manual
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Canon imagePROGRAF TM-300 manual content summary:
- Canon imagePROGRAF TM-300 | series User Manual - Page 1
TM-300 Online Manual English - Canon imagePROGRAF TM-300 | series User Manual - Page 2
Loading Rolls in the Printer 55 Changing the Type of Paper 60 Specifying the Paper Length 63 Removing the Roll from the Printer 64 Removing Rolls From the Roll Holder 67 Feeding Roll Paper Manually 69 Keeping Track of the Amount of Roll Paper Left 70 Specifying the Ink Drying Time for Rolls - Canon imagePROGRAF TM-300 | series User Manual - Page 3
147 Other device settings 155 Language selection 157 Paper-related settings 158 Auto maintenance settings 160 Administrator password setting 161 Setting Administrator Password on Operation Panel 162 Monitoring service settings 164 Printer information 165 HP-GL/2 Settings 146 Menus on - Canon imagePROGRAF TM-300 | series User Manual - Page 4
Warning display 199 Detect image size 200 Menu Setting Combinations 201 Conserve paper and Auto rotation 202 Enlarge/Reduce (Scaling) and Auto rotation 204 Setting Password 223 Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI 225 Registering Printer's - Canon imagePROGRAF TM-300 | series User Manual - Page 5
Paper Cover (Inside 249 Carriage 250 Ink Tank Cover (Inside 251 Stand 252 Optional accessories 254 Roll Holder Set 255 Stand 252 Network Setting 258 Network Connection Tips 260 Printer Connection Methods 261 Default Network Settings 264 Another Printer and Troubleshooting 287 Support - Canon imagePROGRAF TM-300 | series User Manual - Page 6
Printer via Wireless Router 311 Adjustments for Better Print Quality 314 Adjusting the Print Head 315 Adjusting the Print Head 316 Adjusting Line Misalignment 317 Automatic Adjustment to Straighten Lines and Colors 320 Manual Adjustment to Straighten Lines and Colors 322 Troubleshooting Paper - Canon imagePROGRAF TM-300 | series User Manual - Page 7
Print Area 404 Safety 406 Safety Precautions 407 Regulatory Information 409 WEEE (EU&EEA 411 When Repairing, Lending, or Disposing of the Printer 424 Screenshots in This Manual 425 Basic Printing Workflow 426 Printing procedure 427 Printing Options Using Rolls and Sheets 428 Turning the - Canon imagePROGRAF TM-300 | series User Manual - Page 8
Software 473 Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver 475 Adjusting Brightness 476 Adjusting Contrast 478 Scaled Printing 480 Printing to Oversized Paper Sizes 482 Setting Paper Dimensions (Custom Size 484 Print Area 486 Printing without Edges Based on - Canon imagePROGRAF TM-300 | series User Manual - Page 9
Printing Status Screen 542 Canon IJ Printer Utility2 544 Opening the Canon IJ Printer Utility2 545 Checking the Ink Status from Your Computer 546 Instructions for Use (Printer Driver 547 Description of Print Dialog 548 Quality & Media 549 Color Options 551 Paper Detailed Settings 553 Page - Canon imagePROGRAF TM-300 | series User Manual - Page 10
banners 572 Does this printer support sub-ink tank system 573 I want to know how to configure roll cutting 574 I want to configure so that the roll is cut automatically after waiting for the ink to dry. . . 575 How do I print without borders 576 I want to know the paper types that can be - Canon imagePROGRAF TM-300 | series User Manual - Page 11
jobs are sent 615 "Preparing the ink system." is displayed 616 "Agitating the ink" is displayed 617 The Printer Stops During a Print Job 618 Printing stops and an error message is displayed 619 The printer ejects blank, unprinted paper 620 Problems with the Printing Quality 621 Printing is - Canon imagePROGRAF TM-300 | series User Manual - Page 12
Other Problems 677 Printer does not turn on 678 If the Printer Makes a Strange Sound 679 Messages advising to check the maintenance cartridge are not cleared 681 Printer consumes a lot of ink 682 Printed pages are not collected cleanly in the basket 683 Ink Level Detection 684 List of Support - Canon imagePROGRAF TM-300 | series User Manual - Page 13
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4803 792 4905 793 4910 794 4911 795 4913 796 4920 797 4931 799 4932 800 4933 801 4934 802 4935 803 4937 804 4950 805 4951 806 4952 807 4953 808 4954 809 4955 810 4956 811 4957 812 5106 813 5200 814 5B16 815 5B20 816 5B21 817 5C00 818 6502 819 6700 820 6702 821 6820 822 - Canon imagePROGRAF TM-300 | series User Manual - Page 17
6910 826 6911 827 6920 828 6921 829 6930 830 6931 831 6932 832 6933 833 6940 834 6941 835 6942 836 6943 837 6944 838 6945 839 6946 840 7050 841 7051 842 7052 843 8200 844 9000 845 9110 846 B20A 847 B510 848 - Canon imagePROGRAF TM-300 | series User Manual - Page 18
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed - Canon imagePROGRAF TM-300 | series User Manual - Page 19
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF TM-300 | series User Manual - Page 20
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" - Canon imagePROGRAF TM-300 | series User Manual - Page 21
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imagePROGRAF TM-300 | series User Manual - Page 22
granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining - Canon imagePROGRAF TM-300 | series User Manual - Page 23
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 24
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 28
MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation - Canon imagePROGRAF TM-300 | series User Manual - Page 29
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 30
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under - Canon imagePROGRAF TM-300 | series User Manual - Page 31
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, - Canon imagePROGRAF TM-300 | series User Manual - Page 32
Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as engine - Canon imagePROGRAF TM-300 | series User Manual - Page 33
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF TM-300 | series User Manual - Page 34
to Printer Directly (Wireless Direct) The printer supports "wireless direct" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "wireless direct" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly - Canon imagePROGRAF TM-300 | series User Manual - Page 35
• Without a wireless router Wired LAN Connection (Ethernet Cable) USB Connection (USB Cable) Wi-Fi Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without - Canon imagePROGRAF TM-300 | series User Manual - Page 36
router. ◦ You can change the network settings such as SSID and security protocol used by the printer from the printer. ◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon Network settings such as the SSID and security protocol are specified automatically. 36 - Canon imagePROGRAF TM-300 | series User Manual - Page 37
Wired LAN Connection (Ethernet Cable) Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection (USB Cable) Connect the printer and a computer with a USB cable. Prepare a USB cable. • Restrictions 37 - Canon imagePROGRAF TM-300 | series User Manual - Page 38
Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls - Canon imagePROGRAF TM-300 | series User Manual - Page 39
Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Basket Using the Basket Media Configuration Tool Guide 39 - Canon imagePROGRAF TM-300 | series User Manual - Page 40
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List - Canon imagePROGRAF TM-300 | series User Manual - Page 41
of printer driver, control panel etc. Note • For instructions on using paper not included in the Paper Information List, see "Using Paper Other Than Genuine Paper and feed confirmed Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon - Canon imagePROGRAF TM-300 | series User Manual - Page 42
supported. • Outer diameter is 5.9 inches (150 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 36.00 inches (914.4 mm) 36 (*3) 11.81 inches (300.0 mm) 300mm Roll (300.0mm) Possible(*3) 11. - Canon imagePROGRAF TM-300 | series User Manual - Page 43
types that can be used for borderless printing, see "Paper Information List." *2:When you perform borderless printing, it is bit smaller than the width of the document. Sheets Sheets of the following sizes are supported. Paper Sizes Dimensions A0 33.11 x 46.81 inches (841.0 x 1189.0 mm) A1 - Canon imagePROGRAF TM-300 | series User Manual - Page 44
.00 inches (508.0 x 762.0 mm) 13"x22" 12.95 x 21.97 inches (329.0 x 558.0 mm) Poster 300x900mm 11.81 x 35.43 inches (300.0 x 900.0 mm) Custom Paper Size 8.00 x 11.00 inches (203.2 × 279.4 mm) to 36.10 x 62.99 inches (917.0 × 1600.0 mm) Note • For details on non-standard sizes, see "Setting - Canon imagePROGRAF TM-300 | series User Manual - Page 45
• Borderless printing is not supported on sheets. 45 - Canon imagePROGRAF TM-300 | series User Manual - Page 46
provides absolutely no guarantees regarding print quality or paper feed properties. For Canon genuine paper/feed confirmed paper, see "Paper Information List." After loading the paper in the printer, select the media type in the control panel and printer driver and then perform the printing. For the - Canon imagePROGRAF TM-300 | series User Manual - Page 47
in the printer control panel and printer driver are optimized for Canon genuine paper. If these settings are selected for printing on paper other than Canon genuine paper, the ink may bleed or the print head may rub against the paper. To easily print on paper other than Canon genuine paper and feed - Canon imagePROGRAF TM-300 | series User Manual - Page 48
of the paper being used, and thereby realize higher print quality. Also, you can add the settings created with this function as a new media type to the printer control panel and printer driver. For details on Media Configuration Tool, refer as follows. Media Configuration Tool Guide (Windows) Media - Canon imagePROGRAF TM-300 | series User Manual - Page 49
, refer to the following. Media Configuration Tool Guide (Windows) Media Configuration Tool Guide (macOS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website. A computer connected to the Internet is - Canon imagePROGRAF TM-300 | series User Manual - Page 50
Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls - Canon imagePROGRAF TM-300 | series User Manual - Page 51
clean cloth gloves when handling rolls to protect the printing surface. • Cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll. • Align - Canon imagePROGRAF TM-300 | series User Manual - Page 52
in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly. 3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of roll. Insert firmly - Canon imagePROGRAF TM-300 | series User Manual - Page 53
be careful to avoid hitting the printer hard with the roll. This may damage the roll holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged. 4. If using 3-inch core roll paper, attach 3-inch paper core attachment to holder stopper. Align - Canon imagePROGRAF TM-300 | series User Manual - Page 54
54 - Canon imagePROGRAF TM-300 | series User Manual - Page 55
to load rolls in the printer. Important • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.") 1. Tap Load paper or Replace paper on the Home screen of - Canon imagePROGRAF TM-300 | series User Manual - Page 56
holder as shown in the illustration so that the R label (C) on the roll holder flange is aligned with the R label (D) on the printer. 5. Holding the roll holder flange (A), guide the holder along the slide guides (b) on both ends, keeping the holder level as you load it in the roll holder slot. 56 - Canon imagePROGRAF TM-300 | series User Manual - Page 57
printer and roll holder. • Do not release the flanges until the holder is loaded in the roll holder slot. • Be careful not to pinch your fingers between the slide guides (B) and the roll holder shaft (C) when loading rolls. Important • If the leading edge of the roll paper is cut - Canon imagePROGRAF TM-300 | series User Manual - Page 58
in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface. • If the paper is wrinkled or warped, straighten it out before loading it. • Load the roll so that there is no gap between the right edge of the - Canon imagePROGRAF TM-300 | series User Manual - Page 59
panel, make sure the media type set in the printer driver and the media type loaded on the printer match. Note • For details on media types that you can select, see "Paper Information List." 8. Holding it at the positions indicated, close the roll paper cover. Note • Cut the edge of the roll after - Canon imagePROGRAF TM-300 | series User Manual - Page 60
-tunes the print head height and the feed amount for each type of paper. Be sure to select the type of paper to use correctly before printing. • Because the printer fine-tunes the feed amount for each type of paper, the margins and the size of printed images may vary depending on the type - Canon imagePROGRAF TM-300 | series User Manual - Page 61
roll paper loaded in printer. 5. Tap Register. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings - Canon imagePROGRAF TM-300 | series User Manual - Page 62
, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu, the media type setting - Canon imagePROGRAF TM-300 | series User Manual - Page 63
on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the numerical input field. 2. Tap the keypad appearing on the operation - Canon imagePROGRAF TM-300 | series User Manual - Page 64
as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear - Canon imagePROGRAF TM-300 | series User Manual - Page 65
5. Using both hands, rotate the roll holder toward the back to rewind the roll. 6. Hold roll holder by its flanges (A) and remove from roll holder slot. 65 - Canon imagePROGRAF TM-300 | series User Manual - Page 66
Note • For instructions on removing the roll holder from rolls, see "Removing Rolls From the Roll Holder." 7. Holding it at the positions indicated, close the roll paper cover. Note • To load new roll paper in the printer at this point, see "Loading Rolls in the Printer." • Clean inside the top - Canon imagePROGRAF TM-300 | series User Manual - Page 67
stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-inch paper core attachment, press tabs (A) inward and remove attachment. • roll holder Side 67 - Canon imagePROGRAF TM-300 | series User Manual - Page 68
• holder stopper Side Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again. 68 - Canon imagePROGRAF TM-300 | series User Manual - Page 69
Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Feed/Cut. 3. Tap or touch Advance and Rewind to move roll paper forward - Canon imagePROGRAF TM-300 | series User Manual - Page 70
on the roll is not detected, enter the type and length of paper on the operation panel. The length of the paper at this time can be set in Roll length (change default). Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode Follow the steps below when setting - Canon imagePROGRAF TM-300 | series User Manual - Page 71
the length is not correct, tap the screen and enter a correct length. When you want to change the length (remaining amount) of default value, follow the steps below. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button - Canon imagePROGRAF TM-300 | series User Manual - Page 72
, the amount of roll paper left may not be estimated correctly. • When using the types of paper which are not displayed on "Paper Information List," set the paper thickness and the size of paper core with Media Configuration Tool. Media Configuration Tool Guide (Windows) Media Configuration Tool - Canon imagePROGRAF TM-300 | series User Manual - Page 73
) on the Home screen, select Device settings>Paper-related settings>Advanced paper settings>(media types selection) and set Pause between scans or Pause between pages. Windows 1. Display the printer driver dialog box. (See "How to Open the Printer Driver Setup Window.") 2. Select Main sheet and - Canon imagePROGRAF TM-300 | series User Manual - Page 74
3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") macOS 1. Choose Print in the application menu. 2. Select Paper Detailed Settings panel. 74 - Canon imagePROGRAF TM-300 | series User Manual - Page 75
3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.") 75 - Canon imagePROGRAF TM-300 | series User Manual - Page 76
from dropping by visually checking the ink has dried, and then cutting the paper. After printing, tap Cut paper and cut the roll paper on the cutter blade. ◦ Printer Setting Tap paper settings display area >Paper settings>Advanced>Cutting mode>Eject cut ◦ Driver Setting Automatic Cutting>Yes See - Canon imagePROGRAF TM-300 | series User Manual - Page 77
are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This may create a wider bottom margin, in some cases. Cut rolls manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide - Canon imagePROGRAF TM-300 | series User Manual - Page 78
. 5. Tap Eject cut. 6. Print the job. When printing is finished, the printer will stop without cutting. 7. While holding the printed document from the bottom edge to prevent it from dropping, tap Cut paper to cut the roll paper. Manual (when using media that cannot be cut with the cutter blade) Note - Canon imagePROGRAF TM-300 | series User Manual - Page 79
the leading edge of the paper? is displayed, select Detect (recommended). 7. Print the job. The printer stops advancing the paper after printing. 8. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 9. Cut the roll paper manually with scissors or the - Canon imagePROGRAF TM-300 | series User Manual - Page 80
Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. . 2. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 3. Tap Cut paper. 4. Tap Yes. After the roll paper is cut, it is rewound automatically. 80 - Canon imagePROGRAF TM-300 | series User Manual - Page 81
Trim edge first. • Auto If the leading edge of the paper is cut crooked and is not cut straight when loading roll paper, cut the leading edge straight and eject the fragment of paper to prevent printing on the platen and soiling the printer. • On(Preset Length) The amount to cut from the leading - Canon imagePROGRAF TM-300 | series User Manual - Page 82
Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Trim edge first. 5. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll. 82 - Canon imagePROGRAF TM-300 | series User Manual - Page 83
of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cutdust reduction according to the media type. Important • Do not set Cut-dust reduction to ON for paper that wrinkles easily, such as Plain Paper or lightweight paper. If not cut properly, the - Canon imagePROGRAF TM-300 | series User Manual - Page 84
5. Tap ON. 84 - Canon imagePROGRAF TM-300 | series User Manual - Page 85
power on to Enable causes the operations that can be done after turning on the power to take longer since the printer must detect the leading edge of the roll paper. Follow these steps to set Auto feed at power on to Enable as follows. 1. Tap (Setup) on Home screen of operation - Canon imagePROGRAF TM-300 | series User Manual - Page 86
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet 86 - Canon imagePROGRAF TM-300 | series User Manual - Page 87
check whether or not the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • Store unused paper in the original package, away from high temperature, humidity, and direct sunlight. 1. Select - Canon imagePROGRAF TM-300 | series User Manual - Page 88
Follow the instructions on the screen to remove the paper, and redo the operation. 2. Slide the width guide (A) to align it with the mark for the size of paper you will load. 3. Load a single sheet printing-side up in the feed slot, with the right edge aligned with the paper alignment line (A) to - Canon imagePROGRAF TM-300 | series User Manual - Page 89
. • If a print job was received Tap Start feeding to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note • For details on media types that you can select - Canon imagePROGRAF TM-300 | series User Manual - Page 90
If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Select Detect paper width and tap Disable. Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect - Canon imagePROGRAF TM-300 | series User Manual - Page 91
from the current position, close the top cover. To reposition the paper, push the release lever back. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at - Canon imagePROGRAF TM-300 | series User Manual - Page 92
5. Pull the release lever forward and close the top cover. 6. When screen for selecting paper size appears, select size of paper loaded. 92 - Canon imagePROGRAF TM-300 | series User Manual - Page 93
. Note • If the Home screen does not appear, press the HOME button. 2. Tap Remove paper. 3. Check operation panel message and tap Yes. The paper is ejected from the front of the printer. 4. Holding the paper, push the release lever back and remove the sheet. 5. Pull the release lever forward. 93 - Canon imagePROGRAF TM-300 | series User Manual - Page 94
94 - Canon imagePROGRAF TM-300 | series User Manual - Page 95
Basket Using the Basket 95 - Canon imagePROGRAF TM-300 | series User Manual - Page 96
the Extended position. (See "Convenient basket usage.") • When the basket is not used, when loading paper, or when moving the printer Use position (2). When moving the printer, always lift the Support Rod to Extended position A before putting it in position (2), otherwise the basket may touch the - Canon imagePROGRAF TM-300 | series User Manual - Page 97
pages, print after removing each sheet. • The basket can hold printed documents from paper up to 48 inches (1219.2 mm) long. • If the cloth part of the of the basket. Convenient basket usage When printing line drawings on plain paper, you can use the basket not only at the regular position but - Canon imagePROGRAF TM-300 | series User Manual - Page 98
Extended position Paper orientation SD-31 SD-32 A Portrait ARCH E 36"x48"(914x1219mm) ARCH E 36"x48"(914x1219mm) ARCH D 24"x36"(610x914mm) ARCH D 24"x36"(610x914mm) A0 841x1189mm A0 841x1189mm A1 594x841mm A1 594x841mm B Landscape Unsupported ARCH D 36"x24"(914x610mm) ARCH C 24"x18"( - Canon imagePROGRAF TM-300 | series User Manual - Page 99
position A Switch the stacker to Extended position A as follows. 1. Lift the Support Rod to the position shown (A) and switch the stacker to Extended position A. 2. When using 24-inch or A1 (portrait) roll paper, pull out the Adjustable Stopper (A). This completes the procedure for switching to - Canon imagePROGRAF TM-300 | series User Manual - Page 100
Once the printing has finished, use the following procedure to return to the regular position. 1. Lower the Support Rod to the position shown (A) to return to the regular position. If the Adjustable Stopper (B) is extended, retract it. 100 - Canon imagePROGRAF TM-300 | series User Manual - Page 101
2. Return to the regular position. • Switching to Extended position B (SD-32 only) Switch the stacker to Extended position B as follows. 1. Grasp the basket handle (A) and pull out the basket so that it tilts towards you. 101 - Canon imagePROGRAF TM-300 | series User Manual - Page 102
2. Open the Basket Ejection Guides (A). This completes the procedure of switching to Extended position B. Once the printing has finished, use the following procedure to return to the regular position. 1. Push the Basket Ejection Guides (A) closed until it clicks into place. 102 - Canon imagePROGRAF TM-300 | series User Manual - Page 103
2. Hold onto the basket handle (A) and pull the basket release lever (B) towards you. 3. While continuing to hold the basket handle (A), slowly lower the basket. 103 - Canon imagePROGRAF TM-300 | series User Manual - Page 104
4. Return to the regular position. 104 - Canon imagePROGRAF TM-300 | series User Manual - Page 105
Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root - Canon imagePROGRAF TM-300 | series User Manual - Page 106
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 106 - Canon imagePROGRAF TM-300 | series User Manual - Page 107
ink drying period. D: ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. E: Touch Screen Shows printer menus, as well as the printer when the print job is paused or the printer is updating the firmware. • Lit ( - Canon imagePROGRAF TM-300 | series User Manual - Page 108
Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When Operation panel lock is - Canon imagePROGRAF TM-300 | series User Manual - Page 109
printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations A: Printer Information Display Area Displays the printer of use or the network status. Wi-Fi is enabled and the printer is connected to the wireless router. Note • Depending on the - Canon imagePROGRAF TM-300 | series User Manual - Page 110
or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled. Wi-Fi and Wired LAN are disabled. D: Ink information Selects when - Canon imagePROGRAF TM-300 | series User Manual - Page 111
Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact - Canon imagePROGRAF TM-300 | series User Manual - Page 112
Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the - Canon imagePROGRAF TM-300 | series User Manual - Page 113
on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen. Operation screens are switched every - Canon imagePROGRAF TM-300 | series User Manual - Page 114
114 - Canon imagePROGRAF TM-300 | series User Manual - Page 115
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print 115 - Canon imagePROGRAF TM-300 | series User Manual - Page 116
the HOME screen, the current status of the printer and buttons for displaying various menus are displayed. A. Printer status Displays the current status (Ready to print / Printing...) of the printer. B. Paper information Displays the current paper information. It is grayed out during printing. Tap - Canon imagePROGRAF TM-300 | series User Manual - Page 117
replacing ink. H. Network Displays the current status of the LAN as an icon. It is grayed out during printing. Tap to display LAN settings menu. Note • The values set in the menu on the operation panel are applied to all print jobs. However, if the same setting item exists in the printer driver - Canon imagePROGRAF TM-300 | series User Manual - Page 118
Menu Operations The operation panel has a touch screen (A) and several buttons (B). Flick the touch screen and tap the displayed button or item with your finger to select a menu. Example of Using Touch Screen Example: Operation to change the setting of automatic power off time 1. On the HOME - Canon imagePROGRAF TM-300 | series User Manual - Page 119
3. Flick up and down and tap Other device settings. 4. Tap Energy saving settings. 5. Tap Auto power off. 119 - Canon imagePROGRAF TM-300 | series User Manual - Page 120
6. Tap the time you want to set. 7. Tap OK. When the setting is completed, press the HOME button to return to the HOME screen. You can also go back to the screen one level higher by pressing the Back button and continue with other settings. 120 - Canon imagePROGRAF TM-300 | series User Manual - Page 121
The * on the right side of an item indicates the default value. • Paper menu (when roll paper is loaded) This menu is displayed by tapping paper information area. Replace paper Feed/Cut Remove paper Paper settings Width Type Advanced • Paper menu (when cut sheet is loaded) This menu is displayed - Canon imagePROGRAF TM-300 | series User Manual - Page 122
default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service - Canon imagePROGRAF TM-300 | series User Manual - Page 123
subnet mask IPv4 default gateway IPv4 DNS dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wireless Direct Yes / No Update SSID/password Yes / No Wireless - Canon imagePROGRAF TM-300 | series User Manual - Page 124
4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update - Canon imagePROGRAF TM-300 | series User Manual - Page 125
IPsec settings Printer name Bonjour service name Settings Enable/disable Wired LAN Enable / Disable Advanced Print details • Ink information This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now • Setup This menu is displayed by tapping Setup icon. Device - Canon imagePROGRAF TM-300 | series User Manual - Page 126
Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce - Canon imagePROGRAF TM-300 | series User Manual - Page 127
ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size / Same size* / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line management Merge ON / OFF* Smooth Software* / Smoothing - Canon imagePROGRAF TM-300 | series User Manual - Page 128
)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit - Canon imagePROGRAF TM-300 | series User Manual - Page 129
)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit - Canon imagePROGRAF TM-300 | series User Manual - Page 130
Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Default print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 ( - Canon imagePROGRAF TM-300 | series User Manual - Page 131
advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard* / 1 page / 10 pages / Disable Nozzle check error display Enable / Disable* System cleaning frequency Standard* / Short Print pattern after new head ON* / OFF Monitoring service settings - Canon imagePROGRAF TM-300 | series User Manual - Page 132
Firmware update Install update Check current version Update notification setting Yes* / No DNS server setup Auto setup* / Manual setup Proxy server setup Use / Do not use* Administrator password setting Remote UI or other tools / LCD, Remote UI, or other tools Maintenance Print nozzle check pattern - Canon imagePROGRAF TM-300 | series User Manual - Page 133
pattern Roll paper / Manual Change adjustment values -0.70% / -0.68% / ... / 0.68% / 0.70% Maintenance cartridge info Maintenance cartridge usage Replace Head replacement Replace cutter blade unit Platen cleaning Prepare to move Move on the same floor / Transport outdoors Printer information System - Canon imagePROGRAF TM-300 | series User Manual - Page 134
LAN) Root cert. thumbprint (SHA-1) Root cert. thumbprint (SHA-256) Error history Hardware error Recoverable error Paper feed/transfer error Usage totals Total print area Ink consumed Duty counter Head information Serial number Installation date Dot count (million dots) Head alignment performance log - Canon imagePROGRAF TM-300 | series User Manual - Page 135
length (change default) Paper Thickness (Head Manual Cut-dust reduction ON / OFF Transport unit vacuum strength Auto / Strong / Medium-strong / Standard / Medium-weak / Weak Roll paper tension (printing) High / Standard / Low Roll paper tension (feeding) High / Standard / Low Pause between scans Ink - Canon imagePROGRAF TM-300 | series User Manual - Page 136
Paper with recommended width Large / Standard / Small Paper with adequate width 6 (max) / 5 / 4 / 3 / 2 / 1 (min) Detect paper width Enable / Disable Reset paper settings by paper 136 - Canon imagePROGRAF TM-300 | series User Manual - Page 137
. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IPv6 IP address DNS server Proxy server Auto setup* / Manual setup DNS server setup Auto setup* / Manual setup Dynamic update setting Enable / Disable* Host name Domain name Use - Canon imagePROGRAF TM-300 | series User Manual - Page 138
/ 5 minutes / 1 minute Bonjour settings Enable/disable Bonjour Enable* / Disable Service name IEEE802.1X settings Authentication Do not use* / TLS / TTLS / PEAP / Do not restrict Advanced setup User-ID Username Password Authentication server name Last authentication result SNTP settings Client - Canon imagePROGRAF TM-300 | series User Manual - Page 139
NTP/SNTP server address Polling interval Spanning tree setting Enable / Disable* LPR protocol setting Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps - Canon imagePROGRAF TM-300 | series User Manual - Page 140
section describes the procedure for changing the settings, taking the steps to specify Print head movable width setting as an example. 1. Make sure printer is turned on. 2. On the HOME screen, tap Menu Operations 3. Tap setting item to adjust. (Setup). The setting screen for the selected item - Canon imagePROGRAF TM-300 | series User Manual - Page 141
For more on setting items on the operation panel: Setting Items on Operation Panel 141 - Canon imagePROGRAF TM-300 | series User Manual - Page 142
password setting Items for Printer Other device settings Language selection Firmware update Items for Paper/Printing Paper-related settings Print settings Items for Maintenance/Management Job management Printer information Test print LAN settings Auto maintenance settings Monitoring service - Canon imagePROGRAF TM-300 | series User Manual - Page 143
the print job list. Tapping a job displays the details. On the detail screen, you can delete the job. • Job history Important • The administrator password is required to display the job history if it is enabled for changing settings using the operation panel. ◦ Display job history Displays the - Canon imagePROGRAF TM-300 | series User Manual - Page 144
the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password is jobs, including the paper type and size, amount of ink consumed, and so on. Ink consumption indicates a rough estimate of the amount of ink consumed per print job - Canon imagePROGRAF TM-300 | series User Manual - Page 145
paper length is longer than the actual paper length. This is because the printed paper includes the upper/lower margins specified by Roll Paper Safety Margin and Leading Edge Margin in the printer driver and excludes the paper individually. • Default print settings Prints out the default values of - Canon imagePROGRAF TM-300 | series User Manual - Page 146
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table 146 - Canon imagePROGRAF TM-300 | series User Manual - Page 147
tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing on printer settings.) Items Connection Network name (SSID) Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask IPv4 default gateway - Canon imagePROGRAF TM-300 | series User Manual - Page 148
default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service - Canon imagePROGRAF TM-300 | series User Manual - Page 149
items are not displayed depending on printer settings.) Items Connection Network (SSID)/device name Password Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask Setting Enabled (connected) / Enabled (disconnected) / Disable DIRECT-XXXX-TM-300 XXXXXXXXXX (10 characters) Wireless - Canon imagePROGRAF TM-300 | series User Manual - Page 150
IPv4 default gateway IPv4 DNS dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length MAC address IPsec settings Printer name Bonjour service name XXX. XXX. XXX. XXX (12 characters) Enable / Disable XXXXXXXXXXXX XXXXXXXXXXXX XXXX: XXXX: XXXX: - Canon imagePROGRAF TM-300 | series User Manual - Page 151
4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update - Canon imagePROGRAF TM-300 | series User Manual - Page 152
Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX Important • Important information on your computer is stated on the paper on which the LAN setting information is printed. Please handle with - Canon imagePROGRAF TM-300 | series User Manual - Page 153
the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in you to use Bonjour to perform the network settings. ■ Service name Specifies the Bonjour service name. You can use up to 48 characters for the - Canon imagePROGRAF TM-300 | series User Manual - Page 154
and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ Wi-Fi DRX setting Selecting Enable allows you to activate discontinuous - Canon imagePROGRAF TM-300 | series User Manual - Page 155
tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed. - Canon imagePROGRAF TM-300 | series User Manual - Page 156
• Length unit setting Selects the length unit (meter or feet/inch). • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history when Send is selected. 156 - Canon imagePROGRAF TM-300 | series User Manual - Page 157
Language selection This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages - Canon imagePROGRAF TM-300 | series User Manual - Page 158
roll paper amount. • Detect paper setting mismatch Selects printer action when you start printing with the paper paper types. If you select Small for Paper with adequate width on this setting item, a slight border remains on the paper. In addition, the paper may be smudged with extra ink. • Paper - Canon imagePROGRAF TM-300 | series User Manual - Page 159
specified in Advanced paper settings. • Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper settings. Entering the administrator password is required if it is enabled. Important • When you set the paper settings back to the factory default, added or - Canon imagePROGRAF TM-300 | series User Manual - Page 160
tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings To maintain print quality, we recommend you select Short if you use the printer at a higher place. • Print pattern after new head Selects whether you - Canon imagePROGRAF TM-300 | series User Manual - Page 161
other tools Entering the administrator password is required to change the setting items using Remote UI or some software. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software - Canon imagePROGRAF TM-300 | series User Manual - Page 162
settings • Language selection • Auto maintenance settings • Administrator password setting • Status print (administrator) • Monitoring service settings • Firmware update Follow the procedure below to specify the administrator password. 1. Make sure printer is turned on. 2. On the HOME screen, tap - Canon imagePROGRAF TM-300 | series User Manual - Page 163
specified again. 11. Tap OK. The administrator password is enabled. When You Want to Disable the Administrator Password: After operating steps 1 to 5 of the password specifying procedure, tap Remove administrator password. After that, please follow the instructions displayed on the touch screen. 163 - Canon imagePROGRAF TM-300 | series User Manual - Page 164
) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Enable allows the printer to send error details to the service center. • Communication test Performs - Canon imagePROGRAF TM-300 | series User Manual - Page 165
(e.g. paper or ink related error) codes (up to 5). ◦ Paper feed/transfer error Displays the error codes for errors which occur during paper feed/ to List of Support Code for Error. • Usage totals Displays the printer's record of use such as total print area or the amount of ink consumption. • - Canon imagePROGRAF TM-300 | series User Manual - Page 166
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table 166 - Canon imagePROGRAF TM-300 | series User Manual - Page 167
Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Conserve paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Mirror Merge Smooth Thicken fine lines Adjust faint lines Width correction Print color list - Canon imagePROGRAF TM-300 | series User Manual - Page 168
without color matching. • Monochrome ◦ If you select Line drawing for Print target: Select this setting to print a line drawing using black ink. ◦ If you select Photo for Print target: Prints color data converting to monochrome. Continuous tones are reproduced using gray halftones. • Monochrome - Canon imagePROGRAF TM-300 | series User Manual - Page 169
Print quality Lets you specify print quality. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • 5 (Fast) Select this setting for faster printing. •4 Printing speed is faster than that in - Canon imagePROGRAF TM-300 | series User Manual - Page 170
• 600 dpi (Initial setting) Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing. • 300 dpi Specifies 300 dpi for internal rendering resolution. This setting increases the speed of internal processes for faster printing. 170 - Canon imagePROGRAF TM-300 | series User Manual - Page 171
Print target Specifies the print target of HP-GL/2 data. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • Photo Select this setting to print a data which includes illustration or photo. • - Canon imagePROGRAF TM-300 | series User Manual - Page 172
order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Auto select (Initial setting) Select an appropriate paper source automatically. • Roll paper Select this setting to print on the roll paper. • Manual Select this setting to print on the sheets. 172 - Canon imagePROGRAF TM-300 | series User Manual - Page 173
settings Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority. • 3mm (Initial setting) Specifies 3 mm margin. However, the trailing edge - Canon imagePROGRAF TM-300 | series User Manual - Page 174
Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Enable (Initial setting) Specifies margins outside the HP-GL/2 data of the image to be cut off. However, you will need to print on paper of a size that is greater than the size of the image drawing range specified - Canon imagePROGRAF TM-300 | series User Manual - Page 175
the margins. • When Enable is selected: Printing is performed based on the image drawing range. The origin is specified on the upper left of the paper. Margins are added to the outside of the image drawing range. B. Image drawing range C. Margins When you specify the - Canon imagePROGRAF TM-300 | series User Manual - Page 176
D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off. 176 - Canon imagePROGRAF TM-300 | series User Manual - Page 177
F. Range which cannot be printed G. Paper for printing 177 - Canon imagePROGRAF TM-300 | series User Manual - Page 178
(margins) above and/or below the image (if there is any) to conserve paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Blank space above and below the image is eliminated when printing - Canon imagePROGRAF TM-300 | series User Manual - Page 179
179 - Canon imagePROGRAF TM-300 | series User Manual - Page 180
(Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • 0 degrees (Initial setting) Image is not rotated. • 90 degrees is rotated by 90 degrees. If the part of rotated image is out of the paper width, the part is not printed. Note • When the print data includes HP RTL - Canon imagePROGRAF TM-300 | series User Manual - Page 181
, and the output page is in landscape orientation, the image is rotated to expand the print range. Note • The length that the roll paper will be cut to depends on rotation. • The desired printing results may not be obtained when HP-GL/2 data that does not include image drawing - Canon imagePROGRAF TM-300 | series User Manual - Page 182
• Even if the image runs off the edge of the paper, it is rotated to expand the print range. 182 - Canon imagePROGRAF TM-300 | series User Manual - Page 183
in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Fit paper size Enlarges or reduces the image for printing to fit to the paper loaded in the printer. Note • Data line widths are not enlarged or reduced. • Margin widths are not enlarged or - Canon imagePROGRAF TM-300 | series User Manual - Page 184
the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced. Because of this, paper size scaling and post-processing image scaling may not be the same. For example, doubling the length and width of A4 size - Canon imagePROGRAF TM-300 | series User Manual - Page 185
A. Output object area B. Fit to long side post-processing size 185 - Canon imagePROGRAF TM-300 | series User Manual - Page 186
is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON ◦ For cut sheet paper Prints the output object area in the center of the paper. ◦ For roll paper Prints the output object area in the horizontal center of the - Canon imagePROGRAF TM-300 | series User Manual - Page 187
• ON is selected when printing on roll 187 - Canon imagePROGRAF TM-300 | series User Manual - Page 188
of the standard size. • If there is no standard size corresponding to the roll paper width, operation is the same as if OFF is selected. No message is displayed. • For information about supported standard sizes, see Standard Size Table. • OFF (Initial setting) Cutting according to standard size - Canon imagePROGRAF TM-300 | series User Manual - Page 189
A. Position of cut when OFF B. Position of cut when ON 189 - Canon imagePROGRAF TM-300 | series User Manual - Page 190
by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Flip the image horizontally and print. Depending on the paper to be printed, the position where the horizontally flipped image is printed varies. • OFF (Initial setting - Canon imagePROGRAF TM-300 | series User Manual - Page 191
• When ON is selected when printing on cut paper or roll paper cut to standard size: Flip the image horizontally for each position where you print the image on the paper. 191 - Canon imagePROGRAF TM-300 | series User Manual - Page 192
Merge Specifies how colors should be processed when lines overlap. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management Note • The data is given priority when a specification command is included in the - Canon imagePROGRAF TM-300 | series User Manual - Page 193
the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • Software (Initial setting) Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5° (Regular 72-sided polygon) if the angle is not specified using - Canon imagePROGRAF TM-300 | series User Manual - Page 194
Thicken fine lines Performs correction to avoid breaks in fine lines. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • ON Corrects line widths so fine lines are drawn more sharply, without - Canon imagePROGRAF TM-300 | series User Manual - Page 195
Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • ON Adjusts the colors of brightly colored fine - Canon imagePROGRAF TM-300 | series User Manual - Page 196
. • When this setting is a minus value, it is not applied to fine lines of widths that are less than the minimum line width of the printer. • If the setting value is smaller than 1 dot, the value of 1 dot width is applied. • When ON is selected for Thicken fine lines, the resulting - Canon imagePROGRAF TM-300 | series User Manual - Page 197
197 - Canon imagePROGRAF TM-300 | series User Manual - Page 198
Print color list for palettes Prints out the color pallet which shows how 256 colors of HP-GL/2 command appear using the printer's ink. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management 198 - Canon imagePROGRAF TM-300 | series User Manual - Page 199
is switched when two GL/2 warnings below occur. • Warnings when the printer's parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data This setting item is displayed by - Canon imagePROGRAF TM-300 | series User Manual - Page 200
image drawing range information, the image drawing range use the printer's maximum roll paper width as the horizontal dimension and 1.5 times the maximum roll paper width as the vertical dimension. • Command priority When select in the data. However, not all HP-GL/2 data can be supported. 200 - Canon imagePROGRAF TM-300 | series User Manual - Page 201
Menu Setting Combinations Conserve paper and Auto rotation Enlarge/Reduce (Scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) Detect image size and Oversize Detect image size and Print centered 201 - Canon imagePROGRAF TM-300 | series User Manual - Page 202
are both specified, Auto rotation is performed first, followed by the Conserve paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed. Conserve paper AND Auto rotation EXAMPLE Print data (image drawing range) Image after auto - Canon imagePROGRAF TM-300 | series User Manual - Page 203
Printed without upper/lower blank area. 203 - Canon imagePROGRAF TM-300 | series User Manual - Page 204
Auto rotation if the size of the image after doing Enlarge/Reduce (Scaling) would cause the image to run off the edge of the paper were Auto rotation executed. Enlarge/Reduce (Scaling) AND Auto rotation EXAMPLE Print data (image drawing range) • Printed image with Enlarge/Reduce (Scaling) only - Canon imagePROGRAF TM-300 | series User Manual - Page 205
and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll - Canon imagePROGRAF TM-300 | series User Manual - Page 206
A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A. Position of cut for A3 size (portrait) 206 - Canon imagePROGRAF TM-300 | series User Manual - Page 207
size) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit paper size) are all specified, first suitable standard size candidates are determined based on the roll paper loaded on the printer. Next, it decides the optimum standard size and rotation direction from the matching result - Canon imagePROGRAF TM-300 | series User Manual - Page 208
in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper. Print data (image drawing range) A. Virtual area for A3 size Since the image does not fit on A3 size paper, A3 portrait is chosen as the maximum standard size. • Image after auto rotation 208 - Canon imagePROGRAF TM-300 | series User Manual - Page 209
• Printed image after reduced A. Position of cut for A3 size 209 - Canon imagePROGRAF TM-300 | series User Manual - Page 210
chipped due to the margins. However, you will need to print on paper that is larger than the size of the image drawing range determined based on , left and right margins. Note • Not all HP-GL/2 data can be supported. Detect image size AND Oversize EXAMPLE The example below shows printing of data in - Canon imagePROGRAF TM-300 | series User Manual - Page 211
B: Position of cut The paper is cut with the length of the image drawing range determined based on the image drawing range, images will not be chipped due to the margins. C: Position of cut The paper is cut with the length obtained by adding the upper and lower margins to the length of the image - Canon imagePROGRAF TM-300 | series User Manual - Page 212
is selected for Print centered, the image drawing range determined based on the Detect image size setting is printed in the center of the paper. Detect image size AND Print centered EXAMPLE A: The image drawing range determined based on the Detect image size setting Printed image A: Position of cut - Canon imagePROGRAF TM-300 | series User Manual - Page 213
Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to Paper Sizes. Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ISO A0 841.0 1189.0 ISO - Canon imagePROGRAF TM-300 | series User Manual - Page 214
ARCH C ARCH B ARCH A 457.2 304.8 228.6 609.6 457.2 304.8 ARCH B ARCH A No standard 457.2 304.8 - 304.8 228.6 - Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) DIN C1 648.0 917.0 DIN C2 648.0 458.0 DIN C2 458.0 648.0 DIN C3 458.0 324 - Canon imagePROGRAF TM-300 | series User Manual - Page 215
. Note • If you specify the administrator password, tap Status print (administrator). 6. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print S/N Firm Boot Date Printer model Printer serial number Firmware version Boot ROM version - Canon imagePROGRAF TM-300 | series User Manual - Page 216
Printer settings Print settings Paper-related settings Device settings Auto maintenance settings Device user settings Language selection Firmware update notification Monitoring service settings Setting values of Print head movable width setting and Prioritize paper size Setting values of Paper- - Canon imagePROGRAF TM-300 | series User Manual - Page 217
Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate - Canon imagePROGRAF TM-300 | series User Manual - Page 218
later • Windows device OS: Windows 7 SP1 or later Web browser: Internet Explorer 11 or later, Google Chrome, Mozilla Firefox 1. Make sure printer is turned on. 2. Check printer's IP address. 1. On the HOME screen, tap the Network icon. Depending on the type of LAN enabled, the icon displayed on the - Canon imagePROGRAF TM-300 | series User Manual - Page 219
computer, select For secure communication. Download the root certificate, and then register it. Registering Printer's Root Certificate to Web Browser connection is not guaranteed may appear. 5. Select Log in. The password authentication screen appears. Note • When the standard user mode is enabled - Canon imagePROGRAF TM-300 | series User Manual - Page 220
7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser. 220 - Canon imagePROGRAF TM-300 | series User Manual - Page 221
for administrator) This function allows you to specify the password, the standard user mode settings, the operation restrictions, of administrator's device using IP filtering by mistake, reset LAN settings of the printer. To reset LAN settings, select System info and LAN settings > LAN settings - Canon imagePROGRAF TM-300 | series User Manual - Page 222
as position information. Other Items Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual (Online) This function displays the - Canon imagePROGRAF TM-300 | series User Manual - Page 223
you are logged in administrator mode. Setting Administrator Password Change the administrator password by following the steps below. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on - Canon imagePROGRAF TM-300 | series User Manual - Page 224
single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user - Canon imagePROGRAF TM-300 | series User Manual - Page 225
(Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then - Canon imagePROGRAF TM-300 | series User Manual - Page 226
on Security Warning screen matches printer's thumbprint, select Yes. 13. Select OK on Certificate Import Wizard screen. The root certificate registration is completed. For Safari 1. Select For secure communication on Remote UI. 2. Select Download. Downloading the root certificate is started - Canon imagePROGRAF TM-300 | series User Manual - Page 227
fingerprint of certificate detail information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert password is set on your device, entering a password may be required. For Chrome on Android 1. Select For secure communication on Remote UI. 2. Select Download. Downloading - Canon imagePROGRAF TM-300 | series User Manual - Page 228
, Trust credentials, and USER. The list of downloaded certificates appears. 2. Select downloaded certificate. The certificate information appears. 3. Make sure that thumbprint of certificate information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint - Canon imagePROGRAF TM-300 | series User Manual - Page 229
. 1. Open status monitor. Open the printer's property, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. The root certificate will be downloaded. 4. When download confirmation screen is displayed, select - Canon imagePROGRAF TM-300 | series User Manual - Page 230
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. - Canon imagePROGRAF TM-300 | series User Manual - Page 231
For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. - Canon imagePROGRAF TM-300 | series User Manual - Page 232
up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the printer's property, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select - Canon imagePROGRAF TM-300 | series User Manual - Page 233
a root certificate in macOS. 1. Start up Remote UI. 2. Select For secure communication. 3. Select Download. The root certificate will be downloaded. 4. Open downloaded certificate file. When the download procedure is completed, a downloaded item pops up on the right of the screen. Double-click the - Canon imagePROGRAF TM-300 | series User Manual - Page 234
glass icon on the right of download list displays the folder containing the printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust. The root certificate has been registered. Note • Entering the password - Canon imagePROGRAF TM-300 | series User Manual - Page 235
panel. (Setup) > Device settings > LAN settings > Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced > Reset SSL certificates > Yes Checking Printer's IP Address 1. Make sure printer is turned on. 2. On the HOME screen, tap the Network icon. Depending on the type of LAN enabled, the icon - Canon imagePROGRAF TM-300 | series User Manual - Page 236
Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5. Select Generate key to each end of the abbreviation value of the printer's IPv6 address. • Do not use a comma or make a space for the common name. 8. - Canon imagePROGRAF TM-300 | series User Manual - Page 237
certificate has been generated, Generated a self-signed certificate. appears. 10. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking Generated - Canon imagePROGRAF TM-300 | series User Manual - Page 238
server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be sending to perform the authentication. Outgoing password To set / change the password for sending in order to perform the authentication, check - Canon imagePROGRAF TM-300 | series User Manual - Page 239
, check the Set/change password and then enter the password. Use APOP authentication Select if you send the password by the encryption transmission. is not deleted. We recommended that you prepare this printer dedicated e-mail account not to accidentally delete the unread e-mail. 5. Select - Canon imagePROGRAF TM-300 | series User Manual - Page 240
Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and - Canon imagePROGRAF TM-300 | series User Manual - Page 241
The resending setting is completed. 241 - Canon imagePROGRAF TM-300 | series User Manual - Page 242
Printer Parts Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Stand Operation Panel Optional accessories Roll Holder Set Stand 242 - Canon imagePROGRAF TM-300 | series User Manual - Page 243
Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Stand Operation Panel 243 - Canon imagePROGRAF TM-300 | series User Manual - Page 244
cover to replace the ink tank. (See "Ink Tank Cover (Inside).") (F) Operation Panel Use this screen to operate the printer and check the printer status. (See "Operation Panel.") (G) Release Lever When releasing the Paper Retainer, push this lever back. (H) Output Guide Supports output paper. 244 - Canon imagePROGRAF TM-300 | series User Manual - Page 245
(I) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (J) Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge. (K) Stand A stand that holds the printer. Equipped with casters to facilitate - Canon imagePROGRAF TM-300 | series User Manual - Page 246
three or more people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand. (C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication - Canon imagePROGRAF TM-300 | series User Manual - Page 247
carriage serves a key role in printing. (See "Carriage.") (F) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (G) Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing. 247 - Canon imagePROGRAF TM-300 | series User Manual - Page 248
(H) Cutter Blade A round-bladed cutter for automatic paper cutting. 248 - Canon imagePROGRAF TM-300 | series User Manual - Page 249
Roll Paper Cover (Inside) (A) Slide Guide Move the roll holder along this guide. (B) Roll Holder Slot Slide the roll holder into this slot. (C) Holder Stopper Secure the roll on the roll holder with this part. (D) Roll Holder Load the roll on this holder. 249 - Canon imagePROGRAF TM-300 | series User Manual - Page 250
Carriage (A) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (B) Print Head Locking Cover Secures the print head. (C) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (D) Print Head Lock Lever Lock print head locking cover. 250 - Canon imagePROGRAF TM-300 | series User Manual - Page 251
Ink Tank Cover (Inside) (A) Ink Tank Cartridges of ink in various colors. (B) Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and press down the lever when replacing an ink tank. 251 - Canon imagePROGRAF TM-300 | series User Manual - Page 252
support the sliding basket as you put the basket in its extended position B and to return it to its normal position. For details about the extended position, see "Using the Basket". (B) Paper Guide Guides can be locked securely. When moving the printer, be sure to unlock the 4 casters. If you - Canon imagePROGRAF TM-300 | series User Manual - Page 253
(G) Basket Catches the ejected printed documents. (H) Basket Ejection Guides This guide supports output paper when using the basket in the extended position B. (I) Accessory Pocket Stores the printer's accessories. Note • For details about the extended position, see "Using the Basket". 253 - Canon imagePROGRAF TM-300 | series User Manual - Page 254
Optional accessories Roll Holder Set Stand 254 - Canon imagePROGRAF TM-300 | series User Manual - Page 255
a roll on the roll holder and then load the holder in the printer. The roll holder in the roll holder set RH2-35 is for use with both 2-inch and 3-inch paper cores. Use the correct attachment for the particular paper core. (See "Loading Rolls on the Roll Holder.") • Roll holder set RH2 - Canon imagePROGRAF TM-300 | series User Manual - Page 256
support the sliding basket as you put the basket in its extended position B and to return it to its normal position. For details about the extended position, see "Using the Basket". (B) Paper Guide Guides can be locked securely. When moving the printer, be sure to unlock the 4 casters. If you - Canon imagePROGRAF TM-300 | series User Manual - Page 257
(G) Basket Catches the ejected printed documents. (H) Basket Ejection Guides This guide supports output paper when using the basket in the extended position B. (I) Accessory Pocket Stores the printer's accessories. Note • For details about the extended position, see "Using the Basket". 257 - Canon imagePROGRAF TM-300 | series User Manual - Page 258
Tips Printer Connection Methods Default Network Settings Another Printer Found using the Remote UI Network Status and Troubleshooting IJ Network Device Setup Utility (Windows) Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Other Network Information IJ - Canon imagePROGRAF TM-300 | series User Manual - Page 259
Restrictions on Printer Sharing Sharing the Printer on a Network (macOS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wi-Fi Connecting Smartphone/Tablet to Printer via Wireless Router 259 - Canon imagePROGRAF TM-300 | series User Manual - Page 260
Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting 260 - Canon imagePROGRAF TM-300 | series User Manual - Page 261
to a smartphone/tablet via LAN. Select one of the methods below for LAN connection. • Connection via wired LAN Connect the printer and computer to a router using a LAN cable. If your router supports Wi-Fi connection, you can connect a device via Wi-Fi. Note • Devices connected to the router must be - Canon imagePROGRAF TM-300 | series User Manual - Page 262
via Wi-Fi must be connected to the same network Advantages of Connecting Printer over Wi-Fi Restrictions USB Connection: Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected - Canon imagePROGRAF TM-300 | series User Manual - Page 263
263 - Canon imagePROGRAF TM-300 | series User Manual - Page 264
Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TM-300 LPR protocol setting Enable Wi-Fi DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel. LAN - Canon imagePROGRAF TM-300 | series User Manual - Page 265
*2 The password is specified automatically when the printer is turned on for the first time. 265 - Canon imagePROGRAF TM-300 | series User Manual - Page 266
with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note • Serial number may not appear on result screen. Check - Canon imagePROGRAF TM-300 | series User Manual - Page 267
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For macOS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To - Canon imagePROGRAF TM-300 | series User Manual - Page 268
network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized). Loading Sheets - Canon imagePROGRAF TM-300 | series User Manual - Page 269
Active Operation status IP Address IPv4 IP address Gateway Address IPv4 default gateway Subnet Mask IPv4 subnet mask IP Mode Acquiring method of Active XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX Auto IP/DHCP/Manual On/Off XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX On/Off Disabled/Enabled XXX. - Canon imagePROGRAF TM-300 | series User Manual - Page 270
IP Filtering Prohibit Address IP filtering prohibit address Start Address 1 Start address 1 End Address 1 End address 1 Use Single On 1 Use single on 1 Start Address 2 Start address 2 End Address 2 End address 2 Use Single On 2 Use single on 2 Start Address 3 Start address 3 End - Canon imagePROGRAF TM-300 | series User Manual - Page 271
Use Single On 2 Start Address 3 End Address 3 Use Single On 3 Start Address 4 End Address 4 Use Single On 4 Start Address 5 End Address 5 Use Single On 5 IP Filtering Prohibit Address Start Address 1 End Address 1 Use Single On 1 Start Address 2 End Address 2 Use Single On 2 Start Address 3 End - Canon imagePROGRAF TM-300 | series User Manual - Page 272
IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Link local address prefix length XXX (0 to 128) Operation status of IPv6 manual address On/Off Manual address - IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix length XXX (0 to 128) Operation status of stateful address - Canon imagePROGRAF TM-300 | series User Manual - Page 273
Prefix Length 2 IP Address 3 Prefix length 2 IP address 3 Prefix Length 3 IP Address 4 Prefix length 3 IP address 4 Prefix Length 4 Use DNS Auto Mode Primary DNS Server Address Prefix length 4 Acquiring DNS server automatically Primary DNS server address Secondary DNS Server Address Secondary - Canon imagePROGRAF TM-300 | series User Manual - Page 274
IP Filtering End Address 3 IP filtering end address 3 Use Single On 3 IP Filtering Start Address 4 Use single on 3 IP filtering start address 4 IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP - Canon imagePROGRAF TM-300 | series User Manual - Page 275
IP Filtering End Address 4 Use Single On 4 IP Filtering Start Address 5 IP Filtering End Address 5 Use Single On 5 Print Filtering Use IP Filtering IP Filtering Select IP Filtering Permission Info IP Filtering Start Address 1 IP Filtering End Address 1 Use Single On 1 IP Filtering Start Address 2 IP - Canon imagePROGRAF TM-300 | series User Manual - Page 276
IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP Filtering End Address 5 IP filtering end address 5 Use Single On 5 IPv6 Filtering Prohibit Info IP Filtering Start Address 1 Use single on 5 IPv6 - Canon imagePROGRAF TM-300 | series User Manual - Page 277
XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information - (Wired/Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of - Canon imagePROGRAF TM-300 | series User Manual - Page 278
WEP Format Direct Connection Setting Device Name Channel SSID Security Type WSD Setting Use WSD WSD Timeout Use WSD Rx Optimization Protocol Setting Printer Name Use LPR Use Wired DRX Use Wireless DRX Use RAW Use LLMNR Wi-Fi setting information - Channel (infrastructure) XXX (0 to 255) SSID - Canon imagePROGRAF TM-300 | series User Manual - Page 279
Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information - Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community - Canon imagePROGRAF TM-300 | series User Manual - Page 280
of Dynamic DNS On/Off Host name XXXXXXXX (up to 64 characters) Domain name XXXXXXXX (up to 65 characters) IPv6 - DNS dynamic setting of manual address On/Off DNS dynamic setting of stateless address On/Off DNS dynamic setting of stateful address On/Off Use same host name/domain name - Canon imagePROGRAF TM-300 | series User Manual - Page 281
Use FTP authority On/Off FTP user name XXXXXXXX (up to 33 characters) Bonjour setting information - Use Bonjour On/Off Bonjour service name Bonjour service name (Up to 50 alphanumeric characters) 802.1X setting information - Enable/disable 802.1X and authority type Do not use/EAP-TLS - Canon imagePROGRAF TM-300 | series User Manual - Page 282
User2 User Name User3 User Name User4 User Name User5 User Name User6 User Name User7 User Name User8 User Name User9 User Name User10 User Name Email Setting Retry Count Retry Interval Use Email Notification Use SSL Use SSL Cert No Check Use Mailbox Delete SMTP Server Address SMTP Server Port No - Canon imagePROGRAF TM-300 | series User Manual - Page 283
To Address 1 Reply Address 1 Notice Conditions 1 Job End Error Occurred Warning Occurred Signature 1 To Address 2 Reply Address 2 Notice Conditions 2 Job End Error Occurred Warning Occurred Signature 2 RUI Setting Use RUI To address 1 Reply address 1 Notice conditions 1 Job end Error occurred - Canon imagePROGRAF TM-300 | series User Manual - Page 284
using IJ Network Device Setup Utility, change the printer settings following the procedure below. 1. Check that printer is turned on. 2. Select (Network status) icon. Menu Operations If you specify the administrator password, enter the password. 3. Select Wi-Fi. 4. Select Settings. 284 - Canon imagePROGRAF TM-300 | series User Manual - Page 285
5. Select Wi-Fi setup. 6. Select Easy wireless connect. 7. Check message and select OK. Follow instructions on your smartphone or tablet. 8. If message saying setup is completed appears, select OK. • For macOS: Redo setup from the web page. 285 - Canon imagePROGRAF TM-300 | series User Manual - Page 286
JavaScript and cookies in the web browser. • If you access Remote UI with the printer name instead of its IP address, make sure the DNS settings are correctly configured. • other features. You can display the ink levels, check error messages and other status information, and cancel print jobs. 286 - Canon imagePROGRAF TM-300 | series User Manual - Page 287
network connection method (wired/wireless), change it on the printer's network setting screen. LAN is disabled on Perform printer setup following the instructions of the manual. the printer. Wired LAN connection is disabled. • Make sure the printer is connected to the router with the LAN cable - Canon imagePROGRAF TM-300 | series User Manual - Page 288
upper limit. Make sure wireless signal is strong. • Make sure the printer is not placed too far away from the wireless router. • Wireless Direct before adding the device. A link local address is assigned. • Perform printer setup again. • The security key specified for the wireless router may not - Canon imagePROGRAF TM-300 | series User Manual - Page 289
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 289 - Canon imagePROGRAF TM-300 | series User Manual - Page 290
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • When - Canon imagePROGRAF TM-300 | series User Manual - Page 291
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network - Canon imagePROGRAF TM-300 | series User Manual - Page 292
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and instructions on the screen. Note • This function checks the following items: • whether the computer is connected to the router • whether the printer can - Canon imagePROGRAF TM-300 | series User Manual - Page 293
Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 - Canon imagePROGRAF TM-300 | series User Manual - Page 294
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication 294 - Canon imagePROGRAF TM-300 | series User Manual - Page 295
terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc Client computer and printer setting where wireless No wireless router is required. This printer does not support ad-hoc communication. • Admin Password Administrator password in IJ Network Device Setup Utility - Canon imagePROGRAF TM-300 | series User Manual - Page 296
service built into macOS operating system to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports manually, - Canon imagePROGRAF TM-300 | series User Manual - Page 297
of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so that it can be recognized easily. Single-byte alphanumeric characters are used generally. I • IEEE802.11b International standard for - Canon imagePROGRAF TM-300 | series User Manual - Page 298
of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional communication. M • MAC Address Also known as the physical - Canon imagePROGRAF TM-300 | series User Manual - Page 299
is often represented such as a network name or a wireless router name. network name (SSID) distinguishes one Wi-Fi from another to prevent interference. The printer and all clients on a Wi-Fi must use the same network name (SSID) in order to communicate with each other. The network name (SSID) can - Canon imagePROGRAF TM-300 | series User Manual - Page 300
• WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. • Wi-Fi International association - Canon imagePROGRAF TM-300 | series User Manual - Page 301
an authentication server, plus WPA2-802.1x that do require an authentication server. This printer supports WPA2-PSK. ◦ Passphrase This encrypted key is used to perform WPA2-PSK authentication. The password should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPS - Canon imagePROGRAF TM-300 | series User Manual - Page 302
Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software. 302 - Canon imagePROGRAF TM-300 | series User Manual - Page 303
Restrictions If you use a printer over the Wi-Fi, we highly recommend you perform security cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed. If you use a printer with Wireless Direct, you cannot perform the following settings: • - Canon imagePROGRAF TM-300 | series User Manual - Page 304
so, choose to enable communications. • If you cannot set up the printer, temporarily disable the firewall function of the security software or operation system. the security software firewall settings, refer to the instruction manual of the computer or software, or contact its manufacturer. 304 - Canon imagePROGRAF TM-300 | series User Manual - Page 305
/headphones • Wireless camera (e.g. security camera) We recommend you take measures below to avoid radio frequency interference. • Place the devices above as far away from the printer or wireless router as possible. • Turn the devices off and stop using them temporarily. 305 - Canon imagePROGRAF TM-300 | series User Manual - Page 306
(macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set - Canon imagePROGRAF TM-300 | series User Manual - Page 307
print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners. The printer list displays the printers that are connected to the computer. 3. Set sharing Check - Canon imagePROGRAF TM-300 | series User Manual - Page 308
is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners. Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click Add. The - Canon imagePROGRAF TM-300 | series User Manual - Page 309
restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer sharing with users who have the administrator - Canon imagePROGRAF TM-300 | series User Manual - Page 310
/Tablet to Printer via Wi-Fi • To connect a smartphone or tablet to printer via a wireless router: Connecting Smartphone/Tablet to Printer via Wireless Router • To connect a smartphone or tablet to printer without a wireless router: Connecting Smartphone/Tablet to Printer Directly (Wireless - Canon imagePROGRAF TM-300 | series User Manual - Page 311
's Wi-Fi Connection is Enabled 2. Connect Smartphones and Tablets to the Printer Important • Check the usage restrictions and change the printer LAN setting. Restrictions • The administrator password is required to change settings if it is enabled for changing settings using the operation panel - Canon imagePROGRAF TM-300 | series User Manual - Page 312
on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select - Canon imagePROGRAF TM-300 | series User Manual - Page 313
4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. 313 - Canon imagePROGRAF TM-300 | series User Manual - Page 314
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 314 - Canon imagePROGRAF TM-300 | series User Manual - Page 315
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 315 - Canon imagePROGRAF TM-300 | series User Manual - Page 316
the following problems, try Manual Adjustment to Straighten Lines and Colors • If paper rubs against the print head, or image edges are blurred Setting Paper Thickness (Head Height) in the touch screen menu and changing the height of the print head may improve the situation. Troubleshooting Paper - Canon imagePROGRAF TM-300 | series User Manual - Page 317
for printing. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Paper to Prepare When using rolls An unused roll at least 10.00 - Canon imagePROGRAF TM-300 | series User Manual - Page 318
5. Open the top cover. 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause malfunction. 318 - Canon imagePROGRAF TM-300 | series User Manual - Page 319
7. Examine the test pattern for adjustment. Determine the straightest set of lines. In the example in the figure below, select "+2" in pattern (C). 8. Open top cover and move angle adjustment lever to match number (or square) of straightest set of lines. If no single set of lines is perfectly - Canon imagePROGRAF TM-300 | series User Manual - Page 320
Film. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Note • After print head replacement, execute Print head alignment. When - Canon imagePROGRAF TM-300 | series User Manual - Page 321
screen appears. 6. Tap Roll paper or Manual. A test pattern is printed for adjustment. Note • If you are printing on sheets smaller than A2 size, a confirmation message prompting you to continue printing appears on the touch screen. Tap OK and follow the instructions on the touch screen. 321 - Canon imagePROGRAF TM-300 | series User Manual - Page 322
when printing on special paper or if printing is not improved after Auto (fine), try Manual. Manual adjustment requires you to until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Paper - Canon imagePROGRAF TM-300 | series User Manual - Page 323
Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper or Manual. A test pattern is printed for adjustment. 7. Tap D-6, D-12, D-18, D-24, D-30, and D-36 cannot be configured. 10. Tap OK. The adjustment value is now registered, and adjustment is complete. - Canon imagePROGRAF TM-300 | series User Manual - Page 324
on nature of the problem. Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1. Tap paper setting display area on HOME screen. Touch Screen The Paper menu screen appears. 2. Tap Paper settings. The Paper settings screen appears. 3. Tap - Canon imagePROGRAF TM-300 | series User Manual - Page 325
the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information • When Auto is set to OFF, the setting selected during this procedure is applied. • Depending on the type of - Canon imagePROGRAF TM-300 | series User Manual - Page 326
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 326 - Canon imagePROGRAF TM-300 | series User Manual - Page 327
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 327 - Canon imagePROGRAF TM-300 | series User Manual - Page 328
Menu Operations (Setup). 3. Tap Maintenance. 4. Tap Paper feed adjustment. 5. Tap Set priority. 6. Tap paper to adjust. 7. Tap setting. Auto Prioritize print quality or Prioritize length accuracy is selected, depending on the setting as selected in the printer driver at the time of printing - Canon imagePROGRAF TM-300 | series User Manual - Page 329
amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always - Canon imagePROGRAF TM-300 | series User Manual - Page 330
7. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished. 330 - Canon imagePROGRAF TM-300 | series User Manual - Page 331
for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper - Canon imagePROGRAF TM-300 | series User Manual - Page 332
decided. Test pattern B is printed for manual adjustment. Note • If you printed test pattern A on a sheet, follow the instructions on the screen and use another sheet of the same type of paper. Additionally, after test pattern B is printed, follow the instructions on the screen and remove the sheet - Canon imagePROGRAF TM-300 | series User Manual - Page 333
feed adjustment. • Always execute Adjust print quality before Paper feed fine adjustment. Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0. Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust. 1. On the HOME screen - Canon imagePROGRAF TM-300 | series User Manual - Page 334
. Loading Rolls on the Roll Holder Loading Rolls in the Printer Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. On the HOME screen, tap Menu - Canon imagePROGRAF TM-300 | series User Manual - Page 335
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The - Canon imagePROGRAF TM-300 | series User Manual - Page 336
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or - Canon imagePROGRAF TM-300 | series User Manual - Page 337
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern Cleaning the Printer 337 - Canon imagePROGRAF TM-300 | series User Manual - Page 338
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 338 - Canon imagePROGRAF TM-300 | series User Manual - Page 339
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 339 - Canon imagePROGRAF TM-300 | series User Manual - Page 340
Ink Tanks When purchasing, check the Model number. 4.4 fl oz (130 ml) Matte Black Black Cyan Magenta Yellow Colors 10.1 fl oz (300 ml) PFI-120 MBK PFI-120 BK PFI-120 C PFI-120 M PFI-120 Y Model number Matte Black Black Cyan Magenta Yellow Colors PFI-320 MBK - Canon imagePROGRAF TM-300 | series User Manual - Page 341
Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks. 341 - Canon imagePROGRAF TM-300 | series User Manual - Page 342
tank you removed. Handle the ink tanks carefully during replacement. The ink may stain clothing. • Do not install ink tanks used in this printer in another model of printer. This will prevent correct ink level detection, which may damage the printer or cause other problems. • We recommend using up - Canon imagePROGRAF TM-300 | series User Manual - Page 343
Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank 1. Open ink tank cover. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing - Canon imagePROGRAF TM-300 | series User Manual - Page 344
Important • Do not turn off the printer, except transport preparation, while the ink tank is removed. It may cause the interior of the ink tank cover to become soiled. • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink may leak and cause stains. Put the - Canon imagePROGRAF TM-300 | series User Manual - Page 345
Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to warm up to - Canon imagePROGRAF TM-300 | series User Manual - Page 346
in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Push the ink tank lock lever closed until it clicks into place. 346 - Canon imagePROGRAF TM-300 | series User Manual - Page 347
Important • Do not push the ink tank in by hand. Forcing the ink tank into the holder may damage the printer. • If a 4.4 fl oz (130 ml) ink tank is installed facing the wrong direction, the rotating part of the ink tank lock lever come out of place. If this happens, open the ink tank lock lever to - Canon imagePROGRAF TM-300 | series User Manual - Page 348
Touch Screen The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks. When the remaining ink is low, will appear on the remaining ink level. When ink runs out, will appear. See - Canon imagePROGRAF TM-300 | series User Manual - Page 349
notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks. Checking Ink Tank Levels • Before print jobs and maintenance that consume a lot of ink If little ink is left, there may not be enough for large-format printing, head cleaning, and maintenance - Canon imagePROGRAF TM-300 | series User Manual - Page 350
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 350 - Canon imagePROGRAF TM-300 | series User Manual - Page 351
Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head. 351 - Canon imagePROGRAF TM-300 | series User Manual - Page 352
using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings - Canon imagePROGRAF TM-300 | series User Manual - Page 353
If some sections of the horizontal lines are faint or incomplete, the nozzles for those colors are clogged. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head 353 - Canon imagePROGRAF TM-300 | series User Manual - Page 354
at the end of its service life. Contact your Canon dealer for assistance. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Note - Canon imagePROGRAF TM-300 | series User Manual - Page 355
By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Tap Cleaning, Deep cleaning, or System cleaning. 4. Tap ink group - Canon imagePROGRAF TM-300 | series User Manual - Page 356
screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head box with the new print head for replacement. Note • Prepare a new ink tank when ink levels are low. • Prepare a new maintenance cartridge when the remaining - Canon imagePROGRAF TM-300 | series User Manual - Page 357
replacement. A confirmation message appears. 3. Tap Yes. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head. 4. Open top - Canon imagePROGRAF TM-300 | series User Manual - Page 358
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. Pull down print head lock lever toward the front while holding its center (C) with your fingertip. 7. Grab grip (D) and open print head locking cover. 358 - Canon imagePROGRAF TM-300 | series User Manual - Page 359
of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 9. Take new print head out of its pouch by grabbing grips (E). 359 - Canon imagePROGRAF TM-300 | series User Manual - Page 360
holding its right and left grips. Never touch nozzle (I) or metal contacts (J). This may damage the print head and affect printing quality. • Never touch the ink holes (K). This may affect printing quality. 360 - Canon imagePROGRAF TM-300 | series User Manual - Page 361
, it may affect the printing quality. • Do not reattach the removed protective part. Dispose of these materials in accordance with local regulations. 11. Turn ink holes (K) toward the front and insert print head into carriage. Insert the print head all the way into the carriage, while taking care to - Canon imagePROGRAF TM-300 | series User Manual - Page 362
13. While holding center part (C) of print head lock lever, lower it toward back. 14. Align angle adjustment lever with the red square position. 15. Close top cover. 362 - Canon imagePROGRAF TM-300 | series User Manual - Page 363
. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper. Auto maintenance - Canon imagePROGRAF TM-300 | series User Manual - Page 364
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 364 - Canon imagePROGRAF TM-300 | series User Manual - Page 365
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-31 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge. 365 - Canon imagePROGRAF TM-300 | series User Manual - Page 366
during initialization immediately after turning on the printer, during print head cleaning, while ink is being drawn out, or during initialization The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions for the maintenance cartridge replacement procedure appear on the touch - Canon imagePROGRAF TM-300 | series User Manual - Page 367
Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it - Canon imagePROGRAF TM-300 | series User Manual - Page 368
heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8. Check the top and bottom of - Canon imagePROGRAF TM-300 | series User Manual - Page 369
Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance - Canon imagePROGRAF TM-300 | series User Manual - Page 370
Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can of the capacity such as head cleaning or preparations to move the printer, check the remaining maintenance cartridge capacity and prepare a new maintenance - Canon imagePROGRAF TM-300 | series User Manual - Page 371
drastically depleted Print head cleaning, print head replacement, and preparations to transfer the printer deplete much of the maintenance cartridge capacity. (In particular, preparing to move the printer depletes a lot of the capacity.) Check the remaining maintenance cartridge capacity before this - Canon imagePROGRAF TM-300 | series User Manual - Page 372
Cutter Blade Cutter Blade Replacing the Cutter Blade 372 - Canon imagePROGRAF TM-300 | series User Manual - Page 373
Cutter Blade When purchasing, check the Model number. Model number: CT-08 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade. 373 - Canon imagePROGRAF TM-300 | series User Manual - Page 374
3. Tap Yes. The carriage moves and after it stops moving, instructions for the cutter blade replacement procedure appear on the touch screen. wrung out completely to wipe it clean. Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to - Canon imagePROGRAF TM-300 | series User Manual - Page 375
Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 7. Install - Canon imagePROGRAF TM-300 | series User Manual - Page 376
Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 9. Tap Done. 10. Tap Yes. 376 - Canon imagePROGRAF TM-300 | series User Manual - Page 377
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 377 - Canon imagePROGRAF TM-300 | series User Manual - Page 378
"Password and Cookie." Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern Checking the Ink Status from Your Computer Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Confirm the Printer Paper - Canon imagePROGRAF TM-300 | series User Manual - Page 379
. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Deep cleaning Deep - Canon imagePROGRAF TM-300 | series User Manual - Page 380
running the system cleaning, check the following items: Check that the printer power is on. Then open the ink tank cover. Check the following items for each ink. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the ink lamp is not lit, remove it and attach it again - Canon imagePROGRAF TM-300 | series User Manual - Page 381
the results Check the print results. Important • System cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern 381 - Canon imagePROGRAF TM-300 | series User Manual - Page 382
the following items: Check that the printer power is on. Then open the ink tank cover. Check the following items for each ink. Then, if necessary, perform Print nozzle check pattern. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the ink lamp is not lit, remove it - Canon imagePROGRAF TM-300 | series User Manual - Page 383
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head 383 - Canon imagePROGRAF TM-300 | series User Manual - Page 384
substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because - Canon imagePROGRAF TM-300 | series User Manual - Page 385
dirty, it may soil the underside of paper. We recommend cleaning the platen after borderless printing or printing on small paper. • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because - Canon imagePROGRAF TM-300 | series User Manual - Page 386
5. If paper dust has accumulated in vacuum holes (A) on platen or in borderless printing ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D) or carriage shaft (E). Touching these may cause malfunction. Note • If the cleaning - Canon imagePROGRAF TM-300 | series User Manual - Page 387
cutting) on entire platen (F), paper retainer (G), borderless printing ink grooves (H), and output guide (I), and so on. Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk - Canon imagePROGRAF TM-300 | series User Manual - Page 388
2. Close top cover. 388 - Canon imagePROGRAF TM-300 | series User Manual - Page 389
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 389 - Canon imagePROGRAF TM-300 | series User Manual - Page 390
Prepare to move. • Always follow the instructions of the service representative when preparing to transfer the printer. The following lists transport restrictions by type of Preparing for Transportation 1. Remove the paper. • Rolls Removing the Roll from the Printer • Sheet Removing Sheets 2. If - Canon imagePROGRAF TM-300 | series User Manual - Page 391
message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks. Replacing Ink Tanks 8. Push all ink tank lock levers closed until they click into place. 9. Close ink tank cover. Ink is now drawn into the maintenance cartridge. A confirmation - Canon imagePROGRAF TM-300 | series User Manual - Page 392
If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 10. Press ON button and turn off printer. Packing Printer 1. Disconnect power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving - Canon imagePROGRAF TM-300 | series User Manual - Page 393
printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand (Option) 1. To use the optional stand, assemble the stand by referring to the Printer Stand Setup Guide the support rod to the position shown (A) and unlock all four casters. Moving the stand with the support - Canon imagePROGRAF TM-300 | series User Manual - Page 394
Install the printer 1. Mount the printer on the assembled stand and tighten the screws firmly. Caution • Moving the printer requires at least three people. Be careful to avoid back strain and other injuries. 394 - Canon imagePROGRAF TM-300 | series User Manual - Page 395
unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer. • When placing the printer on the stand, lock all four of the casters of the stand. Attempting to place the printer on the stand while the casters are not locked poses a risk of injury. 2. Remove tape - Canon imagePROGRAF TM-300 | series User Manual - Page 396
into the outlet. 5. Press ON button to turn on printer. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 6. When instructions for loading ink tank appear on operation panel, open ink tank cover and load ink tank. 7. Loading Rolls on the roll holder (See "Loading - Canon imagePROGRAF TM-300 | series User Manual - Page 397
the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).) Important • When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall the printer. In this case, be sure to reconfigure the - Canon imagePROGRAF TM-300 | series User Manual - Page 398
printer. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Important • When you use this function, make sure the printer settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to - Canon imagePROGRAF TM-300 | series User Manual - Page 399
Specifications Specifications Print Area 399 - Canon imagePROGRAF TM-300 | series User Manual - Page 400
.8 inches (1289 x 1100 x 1060 mm) * For Extended position, see Using the Basket. Weight Printer and Stand SD-32 (without print head and ink tanks): Approx. 132 lb (60 kg) Space for installation (W x D x H) Printer and Stand SD-32: Approx. 66.5 x 67 x 53.6 inches (1689 x 1700 x 1360 mm) Printing - Canon imagePROGRAF TM-300 | series User Manual - Page 401
must support Hi-Speed USB. Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can Wired LAN specifications Wi-Fi specifications SNMP (Canon-MIB compatible), HTTP, TCP/IP ( Admin password Operating Conditions If operating conditions of the operating system - Canon imagePROGRAF TM-300 | series User Manual - Page 402
is required to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection. • To install the software while using macOS, you must have a network connection. Ink For information on the ink the printer supports, see Ink Tanks. 402 - Canon imagePROGRAF TM-300 | series User Manual - Page 403
For details on the compatible media types, see Paper Information List. Paper width Minimum paper length Maximum printable length For details on the paper widths supported by the printer, see Paper Sizes. 11.00 inches (279.4 mm) Rolls: 59 feet (18 m) * * Varies depending on the operating system - Canon imagePROGRAF TM-300 | series User Manual - Page 404
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF TM-300 | series User Manual - Page 405
and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see Paper Information List. Recommended Print Area: A margin of 0.8 inch (20 mm) on top, 0.2 inch (3 mm) on bottom, and 0.2 inch (3 mm) on - Canon imagePROGRAF TM-300 | series User Manual - Page 406
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer 406 - Canon imagePROGRAF TM-300 | series User Manual - Page 407
structure. • Do not place any object on the printer. Especially do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. Print Heads/Ink Tanks/Maintenance Cartridges • Keep ink tanks out of the reach of children. In - Canon imagePROGRAF TM-300 | series User Manual - Page 408
contacts on a print head after printing. The metal parts may be very hot and could cause burns. • Do not throw ink tanks and maintenance cartridges into fire. • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. • Avoid dropping or shaking print head - Canon imagePROGRAF TM-300 | series User Manual - Page 409
installed and used in accordance with the instructions, may cause harmful interference to radio or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 - Canon imagePROGRAF TM-300 | series User Manual - Page 410
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 410 - Canon imagePROGRAF TM-300 | series User Manual - Page 411
of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Diese Symbole weisen darauf hin - Canon imagePROGRAF TM-300 | series User Manual - Page 412
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. - Canon imagePROGRAF TM-300 | series User Manual - Page 413
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon imagePROGRAF TM-300 | series User Manual - Page 414
dels residus, el pla de residus homologat o el servei de recollida d'escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non pu - Canon imagePROGRAF TM-300 | series User Manual - Page 415
de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke - Canon imagePROGRAF TM-300 | series User Manual - Page 416
produktet ved å kontakte lokale myndigheter, avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til www.canon-europe.com/weee, eller www.canon-europe.com/battery. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Nämä tunnukset - Canon imagePROGRAF TM-300 | series User Manual - Page 417
om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canoneurope.com/battery. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle sm - Canon imagePROGRAF TM-300 | series User Manual - Page 418
ó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canoneurope.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie - Canon imagePROGRAF TM-300 | series User Manual - Page 419
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF TM-300 | series User Manual - Page 420
ākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad - Canon imagePROGRAF TM-300 | series User Manual - Page 421
, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canoneurope.com/battery. 2012/19/ЕC 2006/66 Hg Cd Pb www - Canon imagePROGRAF TM-300 | series User Manual - Page 422
ţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canoneurope.com/battery. Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj - Canon imagePROGRAF TM-300 | series User Manual - Page 423
ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery. 423 - Canon imagePROGRAF TM-300 | series User Manual - Page 424
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of - Canon imagePROGRAF TM-300 | series User Manual - Page 425
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS High Sierra 10.13 is used. 425 - Canon imagePROGRAF TM-300 | series User Manual - Page 426
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 426 - Canon imagePROGRAF TM-300 | series User Manual - Page 427
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 427 - Canon imagePROGRAF TM-300 | series User Manual - Page 428
methods available. Select rolls or sheets to suit your particular printing application. Note • For information on the types of paper the printer supports, see "Types of Paper." • A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing Options - Canon imagePROGRAF TM-300 | series User Manual - Page 429
the paper retainer. • Enlarged/reduced printing You can freely adjust the size of originals by enlarging or reducing originals before printing. (See "Scaled Printing" (Windows).) (See "Scaled Printing" (macOS).) • imagePROGRAF Free Layout (Windows), imagePROGRAF Free Layout (macOS) and Canon Free - Canon imagePROGRAF TM-300 | series User Manual - Page 430
ON button to turn on printer. The ON button lights up and the printer will now start up. The Canon logo appears on the operation panel, and then "Starting the system...Please wait momentarily" appears. When startup is finished, the printer enters standby mode. The printer will not enter standby mode - Canon imagePROGRAF TM-300 | series User Manual - Page 431
Ink Tanks • If "Error" is shown on the operation panel Check the message on the operation panel and take action as necessary. • The ON button and Status lamp never light up, and nothing appears on the operation panel Check the connection at the plug and electrical outlet. Turning the printer printer - Canon imagePROGRAF TM-300 | series User Manual - Page 432
on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See "Specifying the Ink Drying Time for Rolls.") • Once you have - Canon imagePROGRAF TM-300 | series User Manual - Page 433
to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the printer driver for the type of paper and other details. How to Open the Printer Driver Setup Window (Windows) How to Open the Printer Driver Setup Dialog (macOS) 433 - Canon imagePROGRAF TM-300 | series User Manual - Page 434
6. Send the print job. Printing in Windows Printing from macOS Start printing. Important • Do not move the release lever during printing. 434 - Canon imagePROGRAF TM-300 | series User Manual - Page 435
printing is not supported on sheets. For the features and the main printing methods available for sheet printing, see "Printing Options Using Rolls and Sheets." 1. Turn the printer on. (See "Turning the Printer On and Off.") 2. Complete settings in the printer driver for the type of paper and other - Canon imagePROGRAF TM-300 | series User Manual - Page 436
Printing in Windows • Printing from macOS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing. Important • Do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing will cause printing to stop. 436 - Canon imagePROGRAF TM-300 | series User Manual - Page 437
printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions. 2. After confirming that the printer is selected in the dialog box, click Print or OK to start printing. Note • The appearance of the dialog box varies depending on the - Canon imagePROGRAF TM-300 | series User Manual - Page 438
various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the - Canon imagePROGRAF TM-300 | series User Manual - Page 439
other versions of macOS X) in System Preferences before printing. For instructions on registering printers, see "Sharing the Printer on a Network (macOS)." Important • During this setup process, the printer will not be listed among available printers if it is off or disconnected. Printing from the - Canon imagePROGRAF TM-300 | series User Manual - Page 440
As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on. 440 - Canon imagePROGRAF TM-300 | series User Manual - Page 441
Canceling print jobs Canceling Print Jobs from the Operation Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 441 - Canon imagePROGRAF TM-300 | series User Manual - Page 442
printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts Pressing the Stop button before printing starts displays - Canon imagePROGRAF TM-300 | series User Manual - Page 443
, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer icon in the taskbar to display the printer window. Note • You can proceed from the folder for configuring the printer settings in the OS you are using. For example, in - Canon imagePROGRAF TM-300 | series User Manual - Page 444
Note • The screen may differ slightly depending on the model you are using. 444 - Canon imagePROGRAF TM-300 | series User Manual - Page 445
window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in the Dock to display the printer window. 2. Either click × for the job to cancel printing or select the job to cancel printing and then click Delete - Canon imagePROGRAF TM-300 | series User Manual - Page 446
Pausing Printing Pausing Printing 446 - Canon imagePROGRAF TM-300 | series User Manual - Page 447
, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after to Disable, and printing from the job queue resumes. • When paper is advanced • If you changed the media type from the paper settings display area 1. Tap (Jobs) on Home screen during printing. - Canon imagePROGRAF TM-300 | series User Manual - Page 448
Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Printing without Edges Based on the - Canon imagePROGRAF TM-300 | series User Manual - Page 449
Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Displaying the Print Results - Canon imagePROGRAF TM-300 | series User Manual - Page 450
the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Print Area Printing without Edges Based on the Scenarios Printing - Canon imagePROGRAF TM-300 | series User Manual - Page 451
Printing from iOS Device (AirPrint) 451 - Canon imagePROGRAF TM-300 | series User Manual - Page 452
the Number of Copies and Printing Order Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Print Area Prints without Edges Based on the Scenarios Printing Hanging and Horizontal Banners (Large-Format Printing - Canon imagePROGRAF TM-300 | series User Manual - Page 453
The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to - Canon imagePROGRAF TM-300 | series User Manual - Page 454
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. 454 - Canon imagePROGRAF TM-300 | series User Manual - Page 455
• In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The - Canon imagePROGRAF TM-300 | series User Manual - Page 456
8. Select print priority For Print Priority, select Image, Line Drawing/Text, or Auto (Use Printer Settings) according to your purpose. Important • The selectable print priority differs depending on media type settings. 9. Select the print quality For Print Quality, select High, - Canon imagePROGRAF TM-300 | series User Manual - Page 457
print quality settings that can be selected may differ depending on a printing profile. 10. Select Page Processing from the pop-up menu 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 457 - Canon imagePROGRAF TM-300 | series User Manual - Page 458
be printed in accordance with the type and size of the media. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct - Canon imagePROGRAF TM-300 | series User Manual - Page 459
as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3. Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate - Canon imagePROGRAF TM-300 | series User Manual - Page 460
the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. 460 - Canon imagePROGRAF TM-300 | series User Manual - Page 461
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 461 - Canon imagePROGRAF TM-300 | series User Manual - Page 462
adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly - Canon imagePROGRAF TM-300 | series User Manual - Page 463
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When Monochrome or Monochrome Bitmap is selected in Color Mode under Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync - Canon imagePROGRAF TM-300 | series User Manual - Page 464
& Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. Important • If Auto (Use Printer Settings) is selected for Media Type, Custom cannot be selected. 3. Setting the print quality level Move the Quality slider to select the print quality - Canon imagePROGRAF TM-300 | series User Manual - Page 465
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 465 - Canon imagePROGRAF TM-300 | series User Manual - Page 466
. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • With monochrome printing, inks other than black ink may be used as well. 466 - Canon imagePROGRAF TM-300 | series User Manual - Page 467
Important • Depending on the settings in Media Type and Print Priority, Monochrome Bitmap appears grayed out and is unavailable. 467 - Canon imagePROGRAF TM-300 | series User Manual - Page 468
or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows: 1. Select Color Matching from the pop-up menu of - Canon imagePROGRAF TM-300 | series User Manual - Page 469
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 469 - Canon imagePROGRAF TM-300 | series User Manual - Page 470
by using the color space of the image data effectively. You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile of the image data. The method for setting up the - Canon imagePROGRAF TM-300 | series User Manual - Page 471
on the printer driver's color correction function. Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor. Important • When printing using driver matching, Canon - Canon imagePROGRAF TM-300 | series User Manual - Page 472
balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings. 6. Complete the setup Click Print. When you execute print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color - Canon imagePROGRAF TM-300 | series User Manual - Page 473
Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer software. For instructions, refer to the manual of the application other than Automatic or "Printing Paper ICC Profile", the printer will not be able to - Canon imagePROGRAF TM-300 | series User Manual - Page 474
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 474 - Canon imagePROGRAF TM-300 | series User Manual - Page 475
If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer will not be able to print with the correct colors. 3. Complete , the printer uses the color space of the image data. Important • You cannot specify an input ICC profile from the printer driver. Related - Canon imagePROGRAF TM-300 | series User Manual - Page 476
slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the data is printed at the adjusted brightness. 476 - Canon imagePROGRAF TM-300 | series User Manual - Page 477
Important • In the following cases, Brightness appears grayed out and is unavailable. • If ColorSync is selected for Color Matching. • If Monochrome Bitmap is selected for Color Mode in Quality & Media. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting - Canon imagePROGRAF TM-300 | series User Manual - Page 478
slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. 478 - Canon imagePROGRAF TM-300 | series User Manual - Page 479
Important • In the following cases, Contrast appears grayed out and is unavailable. • If ColorSync is selected for Color Matching. • If Monochrome Bitmap is selected for Color Mode in Quality & Media. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color - Canon imagePROGRAF TM-300 | series User Manual - Page 480
The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the - Canon imagePROGRAF TM-300 | series User Manual - Page 481
Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. • When selecting "XXX oversize" from - Canon imagePROGRAF TM-300 | series User Manual - Page 482
Size. 2. Select the paper source Select Roll Paper for Paper Source. Important • The paper feed method will differ according to the paper settings. 3. Select Page Processing from the pop-up menu 4. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 482 - Canon imagePROGRAF TM-300 | series User Manual - Page 483
more added to width and 23 mm or more added to height of document size • Roll paper: 6 mm or more added to width and 6 mm or more added to height of document size Note • An oversized paper size cannot be used for the largest paper size that can be loaded in the printer. 483 - Canon imagePROGRAF TM-300 | series User Manual - Page 484
the above procedure from the printer driver to set the values. Note • To duplicate the registered paper size, select the paper size that you want to duplicate from the Custom Paper Sizes list, and click Duplicate. • To delete a registered paper size, select the paper size that you want to delete - Canon imagePROGRAF TM-300 | series User Manual - Page 485
• If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 485 - Canon imagePROGRAF TM-300 | series User Manual - Page 486
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF TM-300 | series User Manual - Page 487
and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 inch (20 mm) on top, 0.2 inch (3 mm) on bottom, and 0.2 inch (3 mm - Canon imagePROGRAF TM-300 | series User Manual - Page 488
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins 488 - Canon imagePROGRAF TM-300 | series User Manual - Page 489
. 2. From the pop-up menu, select Page Processing 3. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 4. Select a method for printing on roll paper In Fit Roll Paper Width, select On (Borderless). 5. Determine by how much you want the - Canon imagePROGRAF TM-300 | series User Manual - Page 490
be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the cutter unit may come into - Canon imagePROGRAF TM-300 | series User Manual - Page 491
(Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of in Roll (406.4mm) • A3+ Roll (329.0mm) • 12 in Roll (304.8mm) • 300mm Roll (300.0mm) • A3/A4 Roll (297.0mm) • B4 Roll (257.0mm) • 8 in Roll (203.2mm) Also, stains - Canon imagePROGRAF TM-300 | series User Manual - Page 492
roll width, enter the same value set in the printer under Roll Paper Width. 4. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. Important • Depending on Paper Size, when setting Fit Roll Paper Width on Off, it may not be possible to print borderless. 5. Determine - Canon imagePROGRAF TM-300 | series User Manual - Page 493
be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the cutter unit may come into - Canon imagePROGRAF TM-300 | series User Manual - Page 494
• If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the 0mm) • 16 in Roll (406.4mm) • A3+ Roll (329.0mm) • 12 in Roll (304.8mm) • 300mm Roll (300.0mm) • A3/A4 Roll (297.0mm) • B4 Roll (257.0mm) • 8 in Roll (203.2mm) Also, stains may appear on - Canon imagePROGRAF TM-300 | series User Manual - Page 495
size In the Print dialog, select a registered custom paper size from the Paper Size list. 3. Select Page Processing from the pop-up menu 4. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Selecting On (Bordered) or On (Borderless) for Fit Roll - Canon imagePROGRAF TM-300 | series User Manual - Page 496
size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing. 6. Complete the setup Click Print. When you print, the hanging - Canon imagePROGRAF TM-300 | series User Manual - Page 497
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 497 - Canon imagePROGRAF TM-300 | series User Manual - Page 498
. The procedure for lining up and printing multiple documents is as follows: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of - Canon imagePROGRAF TM-300 | series User Manual - Page 499
1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the paper source Select Roll Paper for Paper Source. Important • The paper feed method will differ according to the paper settings. 3. Select Page Processing from the pop-up menu 4. Setting Banner Printing Check the Banner - Canon imagePROGRAF TM-300 | series User Manual - Page 500
Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set. 500 - Canon imagePROGRAF TM-300 | series User Manual - Page 501
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of - Canon imagePROGRAF TM-300 | series User Manual - Page 502
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 502 - Canon imagePROGRAF TM-300 | series User Manual - Page 503
menu 3. Select the media type For Media Type, select the same paper type loaded in the printer. If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. 4. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The - Canon imagePROGRAF TM-300 | series User Manual - Page 504
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print. When you print, the printer automatically lays out the document to - Canon imagePROGRAF TM-300 | series User Manual - Page 505
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 505 - Canon imagePROGRAF TM-300 | series User Manual - Page 506
Select the Rotate Page 90 degrees check box. 3. Complete the setup Click Print. When you print, you can rotate a portrait document 90 degrees to save paper. Important • If the Banner Printing check box is selected for Page Processing, Rotate Page 90 degrees is grayed out and cannot be set. • When - Canon imagePROGRAF TM-300 | series User Manual - Page 507
the pop-up menu of the Print Dialog 2. Select the paper source Select Roll Paper for Paper Source. Important • The paper feed method will differ according to the paper settings. 3. Select Page Processing from the pop-up menu 4. Selecting Paper Saving Check the No Spaces at Top or Bottom check box - Canon imagePROGRAF TM-300 | series User Manual - Page 508
Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer. If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. 3. Select the paper source For Paper Source, select the item below that matches your purpose. Roll - Canon imagePROGRAF TM-300 | series User Manual - Page 509
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 509 - Canon imagePROGRAF TM-300 | series User Manual - Page 510
. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. 3. Complete the setup Click Print. When you print, the roll paper is cut automatically after printing or cut guidelines are printed. 510 - Canon imagePROGRAF TM-300 | series User Manual - Page 511
is not installed or the application is not downloaded. Important • There are restrictions for printing using AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint - Canon imagePROGRAF TM-300 | series User Manual - Page 512
the detailed display. 5. Check print settings Set paper size and other items as needed. Set paper type from the printer. Note • Use the Print dialog to set printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems - Canon imagePROGRAF TM-300 | series User Manual - Page 513
If printing cut paper, feed the paper vertically. If the paper is fed horizontally, it will still print vertical images. • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a custom size. • Canon imagePROGRAF Free Layout - Canon imagePROGRAF TM-300 | series User Manual - Page 514
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) 514 - Canon imagePROGRAF TM-300 | series User Manual - Page 515
Setting to Wi-Fi Connection Important • Check the usage restrictions and switch the printer to the wireless direct. Restrictions • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • If a device has already been connected - Canon imagePROGRAF TM-300 | series User Manual - Page 516
Fi communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-TM-300" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-TM-300" does not appear on the list, wireless direct is not enabled. See Change the Printer Setting to Wireless Direct - Canon imagePROGRAF TM-300 | series User Manual - Page 517
identifier (SSID) and the password, tap Yes. To check the updated password, tap Show password. • To change the printer's name displayed on the Wi-Fi Direct compatible device Tap Wireless Direct device name to display the printer's name (the initial value is "DIRECTXXXX-TM-300") displayed on a Wi-Fi - Canon imagePROGRAF TM-300 | series User Manual - Page 518
, tap Yes. Important • To prevent an unauthorized access, we recommend you should not change the setting from the default. When you finished performing the settings, the printer returns to the Wireless Direct settings screen. 6. Touch HOME button. The HOME screen appears. Note • If you change the - Canon imagePROGRAF TM-300 | series User Manual - Page 519
, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing using AirPrint from iOS Device 1. Check that printer is turned on 2. Load paper in printer Set roll paper or cut paper. 3. Tap operation icon using your - Canon imagePROGRAF TM-300 | series User Manual - Page 520
Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. 520 - Canon imagePROGRAF TM-300 | series User Manual - Page 521
. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. Paper Size With AirPrint, the paper size is selected automatically according to the - Canon imagePROGRAF TM-300 | series User Manual - Page 522
or 13 x 22 is selected for Paper Size in the print dialog, part of the image may not fit on the paper. • If printing cut paper, the bottom edge of the image (16.00 in) ◦ 329.0 mm (12.95 in) ◦ 304.8 mm (12.00 in) ◦ 300.0 mm (11.81 in) ◦ 297.0 mm (11.69 in) ◦ 257.0 mm (10.12 in) ◦ 203.2 mm (8. - Canon imagePROGRAF TM-300 | series User Manual - Page 523
Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide - Canon imagePROGRAF TM-300 | series User Manual - Page 524
Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting - Canon imagePROGRAF TM-300 | series User Manual - Page 525
macOS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media - Canon imagePROGRAF TM-300 | series User Manual - Page 526
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 526 - Canon imagePROGRAF TM-300 | series User Manual - Page 527
Environment) Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver) 527 - Canon imagePROGRAF TM-300 | series User Manual - Page 528
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and - Canon imagePROGRAF TM-300 | series User Manual - Page 529
-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting - Canon imagePROGRAF TM-300 | series User Manual - Page 530
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon imagePROGRAF TM-300 | series User Manual - Page 531
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. - Canon imagePROGRAF TM-300 | series User Manual - Page 532
How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application - Canon imagePROGRAF TM-300 | series User Manual - Page 533
in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can - Canon imagePROGRAF TM-300 | series User Manual - Page 534
dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the - Canon imagePROGRAF TM-300 | series User Manual - Page 535
roll paper, and adjust the amount of the source document that sticks out from the page when printing all borderless. Supply Levels A rough indication of the remaining ink level is displayed. PDF You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free - Canon imagePROGRAF TM-300 | series User Manual - Page 536
below steps to do so: 4. Update media information Check the message and click Update. The printer driver media information will update. When the authentication screen appears, enter the administrator's name and password, and then click Install Helper. Important • It may take some time to update the - Canon imagePROGRAF TM-300 | series User Manual - Page 537
administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print. Note • If the printer is being shared, Correct Media Information will display on the client machine. 537 - Canon imagePROGRAF TM-300 | series User Manual - Page 538
click OK. The printer driver media information will be corrected. When the authentication screen appears, enter the administrator's name and password, and then click Install Helper. 4. Complete media information correction When a confirmation message appears, click OK. The paper information will be - Canon imagePROGRAF TM-300 | series User Manual - Page 539
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position. 539 - Canon imagePROGRAF TM-300 | series User Manual - Page 540
cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary. Account ID/Account ID2 Enter the Account - Canon imagePROGRAF TM-300 | series User Manual - Page 541
failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and - Canon imagePROGRAF TM-300 | series User Manual - Page 542
documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. Note • Depending on your model, the printer icon display may be different. Important • If an error occurs, an error message will appear on the printing progress confirmation screen. • The - Canon imagePROGRAF TM-300 | series User Manual - Page 543
• The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel. 543 - Canon imagePROGRAF TM-300 | series User Manual - Page 544
You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu. Media Information Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Allows you to set IDs - Canon imagePROGRAF TM-300 | series User Manual - Page 545
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility - Canon imagePROGRAF TM-300 | series User Manual - Page 546
levels You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink number You can look up the correct ink tank for your printer. Maintenance cartridge usage You can check the estimated usage amount of the - Canon imagePROGRAF TM-300 | series User Manual - Page 547
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from - Canon imagePROGRAF TM-300 | series User Manual - Page 548
Description of Print Dialog Quality & Media Color Options Paper Detailed Settings Page Processing Specifications 548 - Canon imagePROGRAF TM-300 | series User Manual - Page 549
• After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied. Roll Paper Feeds paper using roll paper. Cut Sheet Feeds paper using the cut paper. Print Priority Select elements to - Canon imagePROGRAF TM-300 | series User Manual - Page 550
matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing. Related Topics Switching the Paper - Canon imagePROGRAF TM-300 | series User Manual - Page 551
the color balance will result in variations in the balance among the volumes of the individual color inks and hence in the hues of the document as a whole. Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software - Canon imagePROGRAF TM-300 | series User Manual - Page 552
drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images - Canon imagePROGRAF TM-300 | series User Manual - Page 553
to Yes, you can let the document fall into the basket with the ink dried. The Dry Time (Between Pages) setting is effective only for roll paper. Printer Default Applies the settings configured in the control panel of the printer unit. None Documents are ejected immediately after printing is over. 30 - Canon imagePROGRAF TM-300 | series User Manual - Page 554
in order to make even significantly curled paper adsorb to the platen. Printer Default Applies the settings configured in the control panel of the printer unit. 3mm Prints in standard-size. Choose this setting if there are no particular problems when printing. 20mm Choose this setting in case of - Canon imagePROGRAF TM-300 | series User Manual - Page 555
cut automatically or to have cut lines printed on the paper The following settings can be configured for automatic cutting Printer Default Applies the settings configured in the control panel of the printer unit. None After printing is over, the printer goes on to print the next set of data without - Canon imagePROGRAF TM-300 | series User Manual - Page 556
automatically expands or reduces the document to match the roll paper width and then prints the document. On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top - Canon imagePROGRAF TM-300 | series User Manual - Page 557
values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length 11.00 inches (279.4 mm) Maximum printable - Canon imagePROGRAF TM-300 | series User Manual - Page 558
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 558 - Canon imagePROGRAF TM-300 | series User Manual - Page 559
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any - Canon imagePROGRAF TM-300 | series User Manual - Page 560
. For information about an administrative user, refer to the user's manual for the macOS. 1. Open System Preferences, and select Printers & Scanners 2. Delete the Canon IJ Printer from the printer list From the printer list, select the Canon IJ Printer to be deleted, and then click -. Click Delete - Canon imagePROGRAF TM-300 | series User Manual - Page 561
The installer will prompt you to enter the name and password of the administrative user. When multiple users are using macOS, log on with the account of the administrator who registered first. Important • When you upgrade macOS, all printer drivers that were installed will be deleted. If you plan to - Canon imagePROGRAF TM-300 | series User Manual - Page 562
start the Installer again. • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 562 - Canon imagePROGRAF TM-300 | series User Manual - Page 563
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 563 - Canon imagePROGRAF TM-300 | series User Manual - Page 564
Managing Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Managing Job Queue (Delete) 564 - Canon imagePROGRAF TM-300 | series User Manual - Page 565
of the print job being processed (job queue) or delete it from the Web browser or the control panel of the printer. • Using web browser: Log in to the printer from web browser, select Job management, and perform operations. Configuration Changes Using Web Browser • Using operation panel: Tap (Jobs - Canon imagePROGRAF TM-300 | series User Manual - Page 566
Basic Print Job Operations Managing Job Queue (Delete) 566 - Canon imagePROGRAF TM-300 | series User Manual - Page 567
UI. Using Operation Panel Using Remote UI • Delete You can delete the job queue that are not currently being deleted. Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap Menu Operations 3. Tap Print job. 4. In the list, tap the target job. 5. Tap Delete. (Jobs - Canon imagePROGRAF TM-300 | series User Manual - Page 568
Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 568 - Canon imagePROGRAF TM-300 | series User Manual - Page 569
vertical or horizontal banners Does this printer support sub-ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in - Canon imagePROGRAF TM-300 | series User Manual - Page 570
while Using Wired LAN Cannot Print Using AirPrint Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines - Canon imagePROGRAF TM-300 | series User Manual - Page 571
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Ink Level Detection 571 - Canon imagePROGRAF TM-300 | series User Manual - Page 572
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) ( - Canon imagePROGRAF TM-300 | series User Manual - Page 573
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a subink tank, you can replace the ink tank while printing. Replacing Ink Tanks 573 - Canon imagePROGRAF TM-300 | series User Manual - Page 574
the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes. When using paper that is easily scratched, or paper where the ink requires - Canon imagePROGRAF TM-300 | series User Manual - Page 575
roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (macOS) Specifying the Ink Drying Time for Rolls Menu Structure 575 - Canon imagePROGRAF TM-300 | series User Manual - Page 576
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Prints without Edges Based on the Scenarios (Windows) Prints without Edges Based on the Scenarios (macOS) 576 - Canon imagePROGRAF TM-300 | series User Manual - Page 577
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List 577 - Canon imagePROGRAF TM-300 | series User Manual - Page 578
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information 578 - Canon imagePROGRAF TM-300 | series User Manual - Page 579
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. 579 - Canon imagePROGRAF TM-300 | series User Manual - Page 580
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS) 580 - Canon imagePROGRAF TM-300 | series User Manual - Page 581
Print over TCP/IP Network Cannot Print over Bonjour networks (macOS) Printer Suddenly Stopped Working for Some Reason LAN Setting Tips/Changing LAN Settings Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from - Canon imagePROGRAF TM-300 | series User Manual - Page 582
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not - Canon imagePROGRAF TM-300 | series User Manual - Page 583
below to remove jams. 1. Turn off printer. Turning the Printer On and Off 2. Positioning your hands as shown, open top cover. 3. Cut loaded roll paper with regular scissors or the like. Before cutting, loose the roll paper and lift it up. Caution • When cutting paper, be careful to avoid injury or - Canon imagePROGRAF TM-300 | series User Manual - Page 584
and move carriage to the left or right side manually, away from the jam. Important • Do not move the carriage over jammed paper. This may damage the printhead. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 584 - Canon imagePROGRAF TM-300 | series User Manual - Page 585
cover. Important • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer. • If the paper from a roll is jammed by the paper feed slot Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of - Canon imagePROGRAF TM-300 | series User Manual - Page 586
• If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure there are no other scraps of paper in the printer. 6. Pull release lever forward. 586 - Canon imagePROGRAF TM-300 | series User Manual - Page 587
Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress. 587 - Canon imagePROGRAF TM-300 | series User Manual - Page 588
Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Remove jammed paper. • If paper is jammed inside the top cover 1. Open top cover and move carriage to the left or right side manually, away from the jam. 588 - Canon imagePROGRAF TM-300 | series User Manual - Page 589
Important • Do not move the carriage over jammed paper. This may damage the printhead. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 3. Close top cover. Important • Do not touch the linear scale (A) or carriage - Canon imagePROGRAF TM-300 | series User Manual - Page 590
is jammed by the paper feed slot Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure - Canon imagePROGRAF TM-300 | series User Manual - Page 591
4. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress. 591 - Canon imagePROGRAF TM-300 | series User Manual - Page 592
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Positioning your hands as shown, open top cover. 592 - Canon imagePROGRAF TM-300 | series User Manual - Page 593
4. Fold an A4 sheet lengthwise four times and insert it through the gap of paper feed slot. Push scrap out toward platen. 5. Remove scrap when it is pushed out onto platen. 6. If any scraps remain inside paper feed slot, repeat steps 4 and 5. 7. Holding it at the positions indicated, close top cover - Canon imagePROGRAF TM-300 | series User Manual - Page 594
8. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress. 594 - Canon imagePROGRAF TM-300 | series User Manual - Page 595
Jammed Roll Paper Remove a Jammed Sheet Check 3 Check the paper information on the HOME screen. If "Roll" is not displayed, select Replace roll paper or Load roll paper from the Select paper screen, and then load the roll paper. Note • You cannot load a roll paper and sheets on the printer at the - Canon imagePROGRAF TM-300 | series User Manual - Page 596
under Quantity Management Check the setting of Manage remaining roll amount. • If Barcodes is selected for Manage remaining roll amount: 1. Enter Roll paper length and select OK. 2. Select Roll amount 3 (standard) for Roll amount warning setting. • If Warning message only is selected for Manage - Canon imagePROGRAF TM-300 | series User Manual - Page 597
Cannot load sheets Check Check the paper information on the HOME screen. If "Roll" is displayed, select Load cut sheet from the Select paper screen, and then load the sheet. Note • You cannot load a roll paper and sheets on the printer at the same time. 597 - Canon imagePROGRAF TM-300 | series User Manual - Page 598
be cut straight at the cut ending position, it may be improved by selecting faster cut speed than that selected currently. Select Paper settings > Advanced on Paper menu in the touch screen menu, and change the Cut speed setting. Menu Structure Check 6 Did the printing material slip diagonally while - Canon imagePROGRAF TM-300 | series User Manual - Page 599
Check 8 Is the edge of the cutter blade blunt? Replace the cutter blade. Replacing the Cutter Blade 599 - Canon imagePROGRAF TM-300 | series User Manual - Page 600
is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (macOS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User - Canon imagePROGRAF TM-300 | series User Manual - Page 601
value for Cut speed. Selecting slower value may enable the cutter blade to cut paper. Select Paper settings > Advanced on Paper menu in the touch screen menu, and change the Cut speed setting. Menu Structure Paper-related settings Check 4 Is the edge of the cutter blade blunt? Replace the cutter - Canon imagePROGRAF TM-300 | series User Manual - Page 602
a dent on the tip of paper and it remains when you print on the paper the next time. When printing quality is most important, we recommend cutting the paper tip before printing. On the HOME screen, selecting Feed/Cut > Cut paper > Yes enables the printer to cut the paper tip at the shortest length - Canon imagePROGRAF TM-300 | series User Manual - Page 603
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover 603 - Canon imagePROGRAF TM-300 | series User Manual - Page 604
with its surface left loose may make the printer recognize the loaded roll paper as a sheet. In this case, selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper. Check the paper feed settings on the printer. After roll ejection stops, follow these steps to reload - Canon imagePROGRAF TM-300 | series User Manual - Page 605
3. Using both hands, rotate the roll holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Pull release lever forward. 5. Load roll. At this time, be sure to press the Load button and select Load roll paper. Loading Rolls in the Printer 605 - Canon imagePROGRAF TM-300 | series User Manual - Page 606
cut being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Check 2 Is leading edge detection set to Do not detect? Do not detect may have been set - Canon imagePROGRAF TM-300 | series User Manual - Page 607
has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Select Paper settings > Advanced on Paper menu in the touch screen menu, and set Roll paper tension (printing) to High. Menu Structure Note • Carrying out - Canon imagePROGRAF TM-300 | series User Manual - Page 608
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed 608 - Canon imagePROGRAF TM-300 | series User Manual - Page 609
printer or devices. If the power is already turned on, turn it off and on again. It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems , see the instruction manual supplied with the computer or contact the manufacturer. Check3 Is the printer connected to the - Canon imagePROGRAF TM-300 | series User Manual - Page 610
refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup - Canon imagePROGRAF TM-300 | series User Manual - Page 611
the instruction manual provided with Canon default. Check10 If printer problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For macOS: Perform setup from the web page. • Positioning: Make sure there are no obstacles between the printer - Canon imagePROGRAF TM-300 | series User Manual - Page 612
refer to your device's instruction manual. Check4 Make sure printer is selected as connection password specified for the Wireless Direct? To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer - Canon imagePROGRAF TM-300 | series User Manual - Page 613
computer settings or connection status, see your computer instruction manual or contact its manufacturer. Check2 If the printer driver is not installed, install it. (Windows) Install the printer driver using the Setup CD-ROM or install it from the Canon website. Check3 When using Wi-Fi, make sure - Canon imagePROGRAF TM-300 | series User Manual - Page 614
power to the printer. Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again. In macOS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing - Canon imagePROGRAF TM-300 | series User Manual - Page 615
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to - Canon imagePROGRAF TM-300 | series User Manual - Page 616
The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power. Turning the Printer On and Off 616 - Canon imagePROGRAF TM-300 | series User Manual - Page 617
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 20 seconds to 2 minutes). 617 - Canon imagePROGRAF TM-300 | series User Manual - Page 618
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper 618 - Canon imagePROGRAF TM-300 | series User Manual - Page 619
message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing - Canon imagePROGRAF TM-300 | series User Manual - Page 620
set to Off or Manual in the touch screen menu. Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked? Print a nozzle check pattern to check the print head status. Checking for Nozzle Clogging Check 3 Is the correct printer driver selected? Print again using - Canon imagePROGRAF TM-300 | series User Manual - Page 621
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed - Canon imagePROGRAF TM-300 | series User Manual - Page 622
the top cover. Remove Jammed Roll Paper Remove a Jammed Sheet 3. Close the top cover. Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to Fast? 622 - Canon imagePROGRAF TM-300 | series User Manual - Page 623
Data (Windows) • macOS Change the Print Quality in the printer driver Quality & Media settings. Changing the Print Quality and Correcting Image and less ink is used though the print quality is reduced. If a printing looks faint, select a setting higher than Standard. Check 7 Does the paper used for - Canon imagePROGRAF TM-300 | series User Manual - Page 624
in the Printer Check 3 Is the print head height set too low? Set Paper Thickness (Head Height) in the touch screen menu to Auto. Troubleshooting Paper Abrasion and Blurry Images Check 4 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper-based - Canon imagePROGRAF TM-300 | series User Manual - Page 625
screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 5 When loading paper in the printer, is the media loaded the same as the media type - Canon imagePROGRAF TM-300 | series User Manual - Page 626
Is the media type specified in the printer driver the same as the media type in the printer? Make sure the same type of paper is specified on the printer as in the printer driver. Changing the Type of Paper Follow the steps below to change the printer driver settings. 1. To stop printing, press the - Canon imagePROGRAF TM-300 | series User Manual - Page 627
, or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the output guide clean? Clean the output guide. Cleaning the Printer Exterior 627 - Canon imagePROGRAF TM-300 | series User Manual - Page 628
will now take longer. Menu Structure Note • In a hot and humid environment, rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let the paper dry before rolling it. 628 - Canon imagePROGRAF TM-300 | series User Manual - Page 629
printing to Small. Menu Structure Note • In a hot and humid environment, rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let the paper dry before rolling it. 629 - Canon imagePROGRAF TM-300 | series User Manual - Page 630
minutes and perform borderless printing. • Windows 1. Click Specify for Media Type on the Main sheet of the printer driver. 2. Select an ink drying time from the Between Pages list in Drying Time. • macOS Select an ink drying time from the Drying Time list on the Paper Detailed Settings sheet of the - Canon imagePROGRAF TM-300 | series User Manual - Page 631
and see if they are clogged. Checking for Nozzle Clogging Check 4 Is Application Color Matching Priority set to Off in a Windows printer driver? In the printer driver Layout sheet, click Special Settings, and then set Application Color Matching Priority to On in the dialog box that appears. Layout - Canon imagePROGRAF TM-300 | series User Manual - Page 632
touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading Rolls in the Printer Loading Sheets in the Printer Check 2 Has the paper feed rate been calibrated properly? Adjust the feed amount. Adjusting Feed Amount Check 3 Print job may - Canon imagePROGRAF TM-300 | series User Manual - Page 633
time is longer and more ink is used. Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same type as you have specified in the printer driver. Loading Rolls in the Printer Loading Sheets in the Printer Follow the steps below - Canon imagePROGRAF TM-300 | series User Manual - Page 634
. Follow the steps below for unidirectional printing. • Windows Open Paper Detailed Settings from the Main tab of the printer driver, and then select Unidirectional Printing. • macOS Open Paper Detailed Settings in the printer driver, and then select Unidirectional Printing. Check 5 If printing - Canon imagePROGRAF TM-300 | series User Manual - Page 635
Print Quality in the printer driver Advanced Settings may resolve the problem. Changing the Print Quality printer driver to the media type loaded in the printer. 1. To stop printing, press the Stop button. 2. Change the type of paper in the printer driver and try printing again. Check 10 Is Ink - Canon imagePROGRAF TM-300 | series User Manual - Page 636
may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading Rolls in the Printer Loading Sheets in - Canon imagePROGRAF TM-300 | series User Manual - Page 637
in the printer driver. Loading Rolls in the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1. To stop printing, press the Stop button. 2. Change the type of paper in the printer driver and try - Canon imagePROGRAF TM-300 | series User Manual - Page 638
quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified - Canon imagePROGRAF TM-300 | series User Manual - Page 639
Detect paper width set to OFF? Set Detect paper width in the touch screen menu to ON. Menu Structure Check 3 Has the roll paper been loaded at an angle? If there is a gap between the roll paper and roll holder, reload the roll. Loading Rolls on the Roll Holder Loading Rolls in the Printer 639 - Canon imagePROGRAF TM-300 | series User Manual - Page 640
Mode and try printing again. • For macOS In the Quality & Media of the printer driver, specify Color in Color Mode and try printing again. Check 2 The print head nozzle may be blocked. Print a test pattern to check the color ink nozzles and see if they are clogged. Checking for Nozzle Clogging 640 - Canon imagePROGRAF TM-300 | series User Manual - Page 641
-gloss photo paper or proof paper, etc., set the print head to the optimal height and then adjust the position of the print head. Adjusting the Print Head Note • Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion - Canon imagePROGRAF TM-300 | series User Manual - Page 642
may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading Rolls in the Printer Loading Sheets in - Canon imagePROGRAF TM-300 | series User Manual - Page 643
will automatically be generated on the left and right. You can set the amount of border at this time with Extension for borderless printing > Paper with adequate width in the touch screen menu. However, Extension for borderless printing is increased, the platen may become dirty. For details on - Canon imagePROGRAF TM-300 | series User Manual - Page 644
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (macOS) 644 - Canon imagePROGRAF TM-300 | series User Manual - Page 645
turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check2 Make sure the Link indicator is lit. The left and right indicators are lit if the printer is connected until it clicks and locks in place. • There is no problem with the Ethernet cable. If there is any - Canon imagePROGRAF TM-300 | series User Manual - Page 646
Changing Wired LAN Connection (Ethernet Cable) Settings • For Wi-Fi: Performing/Changing Wi-Fi Settings Check2 Are the printer's TCP/IP network settings configured correctly? Make sure the printer's TCP/IP network settings are configured correctly. Check3 Is the computer you are trying to print from - Canon imagePROGRAF TM-300 | series User Manual - Page 647
the computer is configured correctly. Check2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network - Canon imagePROGRAF TM-300 | series User Manual - Page 648
on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print - Canon imagePROGRAF TM-300 | series User Manual - Page 649
cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching - Canon imagePROGRAF TM-300 | series User Manual - Page 650
. (The administrator name and the password are necessary to unlock.) 1. Turn off printer. 2. Unplug USB cable from printer and computer and connect it again. 3. Turn on printer. Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver. • For Windows: 1. Click Cancel - Canon imagePROGRAF TM-300 | series User Manual - Page 651
2. Click Back to Top on Setup Canceled screen. 3. Click Exit on Start Setup screen and finish setup. 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Perform setup on web page. Note • You can use the Setup CD-ROM to redo - Canon imagePROGRAF TM-300 | series User Manual - Page 652
panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Note • If you use the printer in an office, ask the network administrator. 2. Specify searching method. Select one of the method below. A: Search by IPv4 address Select to search - Canon imagePROGRAF TM-300 | series User Manual - Page 653
according to the instruction on the screen. If the IP address you entered is already used for another device, follow the procedure below to specify printer's IP address. 1. Select (Network status) icon. Menu Operations If you specify the administrator password, enter the password. 2. Select Wi - Canon imagePROGRAF TM-300 | series User Manual - Page 654
9. Enter default gateway. instructions on the screen to continue to set up the network communication. • If no message appears: Cancel searching printers, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win > Driver - Canon imagePROGRAF TM-300 | series User Manual - Page 655
Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. 655 - Canon imagePROGRAF TM-300 | series User Manual - Page 656
repair the network status. Download it from the web page. For Windows For macOS Check4 Make sure printer and wireless router network instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer - Canon imagePROGRAF TM-300 | series User Manual - Page 657
• IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility - Canon imagePROGRAF TM-300 | series User Manual - Page 658
see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Check8 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver. (Windows) If not - Canon imagePROGRAF TM-300 | series User Manual - Page 659
, LAN settings, Wired LAN, Settings, and then select Enable for Enable/disable Wired LAN. Check3 Make sure LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected - Canon imagePROGRAF TM-300 | series User Manual - Page 660
whether the issue is resolved. Check2 Make sure printer is registered to your computer. Check3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check4 Make sure printer has enough paper and ink. Check5 Make sure no error message is - Canon imagePROGRAF TM-300 | series User Manual - Page 661
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) 661 - Canon imagePROGRAF TM-300 | series User Manual - Page 662
an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Deleting the Unnecessary Printer Driver (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove - Canon imagePROGRAF TM-300 | series User Manual - Page 663
below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash. 2. Restart computer. Empty the Trash and restart your computer - Canon imagePROGRAF TM-300 | series User Manual - Page 664
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction. 664 - Canon imagePROGRAF TM-300 | series User Manual - Page 665
Printer Driver Installation (Windows) • If installation does not start when you insert Setup CD-ROM: Follow the instructions the printer driver with the Setup CD-ROM, install it from the Canon website. problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 665 - Canon imagePROGRAF TM-300 | series User Manual - Page 666
Reinstall the printer driver. If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website - Canon imagePROGRAF TM-300 | series User Manual - Page 667
HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time The printer stops when printing a HP-GL/2 job (the carriage stops moving) 667 - Canon imagePROGRAF TM-300 | series User Manual - Page 668
With HP-GL/2, printing is misaligned Check Check the Margin setting. Adjust the Margin setting values in the touch screen menu. Print settings 668 - Canon imagePROGRAF TM-300 | series User Manual - Page 669
the memory full? Check the size of the data in the print job. Check 2 Is the printer receiving an HP-GL/2 command not supported by this printer? Check the print job and settings. Check 3 Has the printer received print data that includes HP RTL commands when Auto rotation is ON? Set Auto rotation to - Canon imagePROGRAF TM-300 | series User Manual - Page 670
Lines are printed too thick or thin in HP-GL/2 print jobs Check 1 Check the Width correction setting. Change the Width correction setting in the touch screen menu. Print settings Check 2 Is Adjust faint lines set to OFF? If fine lines are printed faintly, setting Adjust faint lines to ON will print - Canon imagePROGRAF TM-300 | series User Manual - Page 671
HP-GL/2 jobs are printed in monochrome (or color) Check Check the Color mode setting. Check the Color mode setting in the touch screen menu. Print settings However, for optimal Printhead performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode. 671 - Canon imagePROGRAF TM-300 | series User Manual - Page 672
Printed colors of lines are inaccurate during HP-GL/2 printing Check Is Adjust faint lines set to ON? Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken. Print settings 672 - Canon imagePROGRAF TM-300 | series User Manual - Page 673
HP-GL/2 jobs are printed 6 mm larger than specified Check Check the page size of the HP-GL/2 print job, as created in the source application. Set Oversize to OFF in the touch screen menu. Print settings 673 - Canon imagePROGRAF TM-300 | series User Manual - Page 674
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check Check the page size of the HP-GL/2 print job, as created in the source application. Set Conserve paper to ON in the touch screen menu. Print settings 674 - Canon imagePROGRAF TM-300 | series User Manual - Page 675
HP-GL/2 printing takes a long time Check 1 Is the print data size large? Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Check 2 Is Input resolution set to 600 dpi? Set Input resolution to 300 dpi. Adjusting Feed Amount 675 - Canon imagePROGRAF TM-300 | series User Manual - Page 676
The printer stops when printing a HP-GL/2 job (the carriage stops moving) Check 1 The printer is analyzing the print job. Please wait a while until printing is finished. Check 2 Is Input resolution set to 600 dpi? Set Input resolution to 300 dpi. Adjusting Feed Amount 676 - Canon imagePROGRAF TM-300 | series User Manual - Page 677
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Ink Level Detection 677 - Canon imagePROGRAF TM-300 | series User Manual - Page 678
Printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications 678 - Canon imagePROGRAF TM-300 | series User Manual - Page 679
cloth. 3. Insert the roll holder in the printer. Check 2 Operating noise may be heard from the printer even when not printing. The following sounds do not indicate a problem with the printer. • A suction sound can be heard from the platen To prevent the paper from rising, the surface of the platen - Canon imagePROGRAF TM-300 | series User Manual - Page 680
Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer. 680 - Canon imagePROGRAF TM-300 | series User Manual - Page 681
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge 681 - Canon imagePROGRAF TM-300 | series User Manual - Page 682
jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System cleaning being carried out frequently? System cleaning uses a lot of ink. This is normal. We recommend that you only carry out System cleaning after the - Canon imagePROGRAF TM-300 | series User Manual - Page 683
Printed pages are not collected cleanly in the basket Check Is the basket in the right position for the media size? The optimal basket position depends on factors such as media size or orientation. Make sure the basket is used properly. Using the Basket 683 - Canon imagePROGRAF TM-300 | series User Manual - Page 684
and printing may stop. If you want to use an ink tank refilled with ink, you need to disable the function for detecting the remaining ink level. Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur - Canon imagePROGRAF TM-300 | series User Manual - Page 685
codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed • 1000 to 1ZZZ 1005 100A 1012 1021 1024 1041 1051 1052 1054 1055 1056 1057 1058 1061 1200 1201 1210 - Canon imagePROGRAF TM-300 | series User Manual - Page 686
4801 4803 4905 4910 4911 4913 4920 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956 4957 • 5000 to 5ZZZ 5106 5200 5B16 5B20 5B21 5C00 • 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 • 7000 to 7ZZZ 7050 7051 - Canon imagePROGRAF TM-300 | series User Manual - Page 687
Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper. Loading and Printing on Sheets • Stopping printing To stop printing, tap Cancel on the touch screen or press the Stop button. 687 - Canon imagePROGRAF TM-300 | series User Manual - Page 688
to print on a roll, but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading Rolls in the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button - Canon imagePROGRAF TM-300 | series User Manual - Page 689
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 689 - Canon imagePROGRAF TM-300 | series User Manual - Page 690
print job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. Removing the Roll - Canon imagePROGRAF TM-300 | series User Manual - Page 691
to change the printing mode, which will change the paper feed timing. If using Windows, select a higher Print Quality setting under Advanced Settings in the printer driver. If using macOS, select Quality & Media in the printer driver, and then select a higher Print Quality setting. Setting the - Canon imagePROGRAF TM-300 | series User Manual - Page 692
Note • To stop printing, press the Stop button. 692 - Canon imagePROGRAF TM-300 | series User Manual - Page 693
1041 Cause You have selected wrong paper source for Replace paper. What to Do Match the paper source for loading paper with the paper source setting for Replace paper. For the roll paper, select Roll paper and load it. For the cut sheet, select Cut sheet and load it. 693 - Canon imagePROGRAF TM-300 | series User Manual - Page 694
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 694 - Canon imagePROGRAF TM-300 | series User Manual - Page 695
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 695 - Canon imagePROGRAF TM-300 | series User Manual - Page 696
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results. 696 - Canon imagePROGRAF TM-300 | series User Manual - Page 697
1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results. 697 - Canon imagePROGRAF TM-300 | series User Manual - Page 698
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 698 - Canon imagePROGRAF TM-300 | series User Manual - Page 699
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 699 - Canon imagePROGRAF TM-300 | series User Manual - Page 700
1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note • To stop printing, press the Stop button. 700 - Canon imagePROGRAF TM-300 | series User Manual - Page 701
Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Replace the paper and print. 2. Load the paper with the media type specified in the printer driver. Loading and Printing on Rolls Loading and Printing on Sheets • Continuing - Canon imagePROGRAF TM-300 | series User Manual - Page 702
1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the - Canon imagePROGRAF TM-300 | series User Manual - Page 703
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover. 703 - Canon imagePROGRAF TM-300 | series User Manual - Page 704
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover. 704 - Canon imagePROGRAF TM-300 | series User Manual - Page 705
1213 Cause Release lever is released. What to Do Pull the release lever toward the front. If the error occurs again, turn off the printer and wait a while before restoring power. 705 - Canon imagePROGRAF TM-300 | series User Manual - Page 706
1214 Cause While the printer was printing or performing maintenance, the release lever was released. What to Do Turn off the power, wait error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC19-2F21 706 - Canon imagePROGRAF TM-300 | series User Manual - Page 707
the Printer 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service - Canon imagePROGRAF TM-300 | series User Manual - Page 708
a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading Rolls in the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 708 - Canon imagePROGRAF TM-300 | series User Manual - Page 709
. What to Do Tip back the release lever and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against - Canon imagePROGRAF TM-300 | series User Manual - Page 710
the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer. Loading Rolls on the Roll Holder • This error might also appear if the platen has been dirtied by ink or another substance, or - Canon imagePROGRAF TM-300 | series User Manual - Page 711
. What to Do Tip back the release lever, remove any paper, and then reload paper of suitable size. Paper Sizes Loading Rolls in the Printer Loading Sheets in the Printer Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take - Canon imagePROGRAF TM-300 | series User Manual - Page 712
the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing the Roll from the Printer Loading and Printing on Sheets Note • To stop printing - Canon imagePROGRAF TM-300 | series User Manual - Page 713
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 713 - Canon imagePROGRAF TM-300 | series User Manual - Page 714
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 714 - Canon imagePROGRAF TM-300 | series User Manual - Page 715
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 715 - Canon imagePROGRAF TM-300 | series User Manual - Page 716
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 716 - Canon imagePROGRAF TM-300 | series User Manual - Page 717
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 717 - Canon imagePROGRAF TM-300 | series User Manual - Page 718
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 718 - Canon imagePROGRAF TM-300 | series User Manual - Page 719
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. 719 - Canon imagePROGRAF TM-300 | series User Manual - Page 720
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 720 - Canon imagePROGRAF TM-300 | series User Manual - Page 721
1468 Cause Printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. - Canon imagePROGRAF TM-300 | series User Manual - Page 722
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head 722 - Canon imagePROGRAF TM-300 | series User Manual - Page 723
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 723 - Canon imagePROGRAF TM-300 | series User Manual - Page 724
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 724 - Canon imagePROGRAF TM-300 | series User Manual - Page 725
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 725 - Canon imagePROGRAF TM-300 | series User Manual - Page 726
1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 726 - Canon imagePROGRAF TM-300 | series User Manual - Page 727
1492 Cause A printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. - Canon imagePROGRAF TM-300 | series User Manual - Page 728
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one. 728 - Canon imagePROGRAF TM-300 | series User Manual - Page 729
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head - Canon imagePROGRAF TM-300 | series User Manual - Page 730
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank. 730 - Canon imagePROGRAF TM-300 | series User Manual - Page 731
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen. 731 - Canon imagePROGRAF TM-300 | series User Manual - Page 732
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen. 732 - Canon imagePROGRAF TM-300 | series User Manual - Page 733
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing. 733 - Canon imagePROGRAF TM-300 | series User Manual - Page 734
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks 734 - Canon imagePROGRAF TM-300 | series User Manual - Page 735
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks 735 - Canon imagePROGRAF TM-300 | series User Manual - Page 736
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank. 736 - Canon imagePROGRAF TM-300 | series User Manual - Page 737
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge 737 - Canon imagePROGRAF TM-300 | series User Manual - Page 738
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge 738 - Canon imagePROGRAF TM-300 | series User Manual - Page 739
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center. 739 - Canon imagePROGRAF TM-300 | series User Manual - Page 740
ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble - Canon imagePROGRAF TM-300 | series User Manual - Page 741
and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using - Canon imagePROGRAF TM-300 | series User Manual - Page 742
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks 742 - Canon imagePROGRAF TM-300 | series User Manual - Page 743
, press and hold the printer's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing - Canon imagePROGRAF TM-300 | series User Manual - Page 744
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks 744 - Canon imagePROGRAF TM-300 | series User Manual - Page 745
1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks 745 - Canon imagePROGRAF TM-300 | series User Manual - Page 746
to replace the paper with roll paper of the width set in the printer driver. 1. Tap Replace the paper and print, then remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the paper with paper of the width set in the printer driver. Loading Rolls on - Canon imagePROGRAF TM-300 | series User Manual - Page 747
appears. • To change print settings in macOS, open the printer driver and select Fit Roll Paper Width, and then set the roll paper width in that panel to the width of the paper loaded in the printer. • To suppress this message, set Detect paper setting mismatch in the touch screen menu to Do not - Canon imagePROGRAF TM-300 | series User Manual - Page 748
screen, or tip back the release lever and replace the paper with paper of the correct size. Loading Rolls in the Printer To stop printing, tap Cancel or press the Stop button. • Sheet Tip back the release lever, remove any paper, and then load paper of the same size and type as the first page - Canon imagePROGRAF TM-300 | series User Manual - Page 749
3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out. 749 - Canon imagePROGRAF TM-300 | series User Manual - Page 750
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head 750 - Canon imagePROGRAF TM-300 | series User Manual - Page 751
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance. 751 - Canon imagePROGRAF TM-300 | series User Manual - Page 752
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance. 752 - Canon imagePROGRAF TM-300 | series User Manual - Page 753
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge 753 - Canon imagePROGRAF TM-300 | series User Manual - Page 754
3300 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results. 754 - Canon imagePROGRAF TM-300 | series User Manual - Page 755
3301 Cause Parameter specified in HP-GL/2 command is not supported. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results. 755 - Canon imagePROGRAF TM-300 | series User Manual - Page 756
3302 Cause Unsupported HP-GL/2 command was used. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results. 756 - Canon imagePROGRAF TM-300 | series User Manual - Page 757
3303 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results. 757 - Canon imagePROGRAF TM-300 | series User Manual - Page 758
3304 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results. 758 - Canon imagePROGRAF TM-300 | series User Manual - Page 759
Configuration Tool Guide To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center. 759 - Canon imagePROGRAF TM-300 | series User Manual - Page 760
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 760 - Canon imagePROGRAF TM-300 | series User Manual - Page 761
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 761 - Canon imagePROGRAF TM-300 | series User Manual - Page 762
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 762 - Canon imagePROGRAF TM-300 | series User Manual - Page 763
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 763 - Canon imagePROGRAF TM-300 | series User Manual - Page 764
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 764 - Canon imagePROGRAF TM-300 | series User Manual - Page 765
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 765 - Canon imagePROGRAF TM-300 | series User Manual - Page 766
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 766 - Canon imagePROGRAF TM-300 | series User Manual - Page 767
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job. 767 - Canon imagePROGRAF TM-300 | series User Manual - Page 768
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 768 - Canon imagePROGRAF TM-300 | series User Manual - Page 769
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 769 - Canon imagePROGRAF TM-300 | series User Manual - Page 770
3337 Cause Printer is running out of memory during JPEG image processing. What to Do Print the image without rotating it. To change image rotation when printing: print settings > Paper settings > Rotate. (Setup) > Device settings > Print settings > JPEG Note • You may be able to print the file - Canon imagePROGRAF TM-300 | series User Manual - Page 771
. If the media information set at the printer does not match the media information at the printer driver, update the media information at the printer driver. Updating Media Information in Printer Driver (Windows) Updating Media Information in Printer Driver (macOS) If using printing software such as - Canon imagePROGRAF TM-300 | series User Manual - Page 772
3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 772 - Canon imagePROGRAF TM-300 | series User Manual - Page 773
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF TM-300 | series User Manual - Page 774
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF TM-300 | series User Manual - Page 775
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF TM-300 | series User Manual - Page 776
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF TM-300 | series User Manual - Page 777
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF TM-300 | series User Manual - Page 778
Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF TM-300 | series User Manual - Page 779
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF TM-300 | series User Manual - Page 780
Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF TM-300 | series User Manual - Page 781
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF TM-300 | series User Manual - Page 782
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to - Canon imagePROGRAF TM-300 | series User Manual - Page 783
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again. 783 - Canon imagePROGRAF TM-300 | series User Manual - Page 784
3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for - Canon imagePROGRAF TM-300 | series User Manual - Page 785
4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again. 785 - Canon imagePROGRAF TM-300 | series User Manual - Page 786
the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be - Canon imagePROGRAF TM-300 | series User Manual - Page 787
Loading Rolls in the Printer • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. Note • Because paper expands or contracts depending on the environment of use, it may become narrower or wider than the supported width for borderless printing - Canon imagePROGRAF TM-300 | series User Manual - Page 788
steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the printer paper with paper that can be printed - Canon imagePROGRAF TM-300 | series User Manual - Page 789
paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper screen to stop printing. Note • To force the printer to print, set Detect paper setting mismatch in the touch screen menu to Do - Canon imagePROGRAF TM-300 | series User Manual - Page 790
1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing. Paper Information List • Printing with a border Tap Print with border on the - Canon imagePROGRAF TM-300 | series User Manual - Page 791
4801 Cause A printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. - Canon imagePROGRAF TM-300 | series User Manual - Page 792
4803 Cause Printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. - Canon imagePROGRAF TM-300 | series User Manual - Page 793
4905 Cause A printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. - Canon imagePROGRAF TM-300 | series User Manual - Page 794
to replace the paper with roll paper of the width set in the printer driver. 1. Tap Replace the paper and print, then remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the paper with paper of the width set in the printer driver. Loading Rolls on - Canon imagePROGRAF TM-300 | series User Manual - Page 795
the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel on the touch screen to stop printing. 2. Load the paper with the media type set in the printer driver, and then try again. Loading and Printing on Rolls Loading and Printing - Canon imagePROGRAF TM-300 | series User Manual - Page 796
one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen - Canon imagePROGRAF TM-300 | series User Manual - Page 797
been cut remains on the output guide Follow the steps below to resume printing. 1. Tip back the release lever and remove the paper. Removing the Roll from the Printer Removing Sheets 3. Load the paper. Loading Rolls in the Printer Loading Sheets in the Printer 3. If "There is a job whose printing - Canon imagePROGRAF TM-300 | series User Manual - Page 798
See the media information list for paper types that can be used with Automatic cut. Paper Information List If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance. 798 - Canon imagePROGRAF TM-300 | series User Manual - Page 799
faintly. What to Do Tap OK on the touch screen to dismiss the error, and then take the following actions. • Load unused paper. • Make adjustments to ensure that the printer is not exposed to strong light. • Print a nozzle check pattern to check the print head status. If the pattern has gaps or - Canon imagePROGRAF TM-300 | series User Manual - Page 800
The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors 800 - Canon imagePROGRAF TM-300 | series User Manual - Page 801
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF TM-300 | series User Manual - Page 802
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF TM-300 | series User Manual - Page 803
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF TM-300 | series User Manual - Page 804
Lines and Colors If any print head nozzles are still blocked, replace the print head. Replacing the Print Head If the error appears again, the printer may be damaged. Contact a Canon customer service center. 804 - Canon imagePROGRAF TM-300 | series User Manual - Page 805
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 805 - Canon imagePROGRAF TM-300 | series User Manual - Page 806
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 806 - Canon imagePROGRAF TM-300 | series User Manual - Page 807
4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 807 - Canon imagePROGRAF TM-300 | series User Manual - Page 808
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again. 808 - Canon imagePROGRAF TM-300 | series User Manual - Page 809
4954 Cause Failed to set up wireless LAN using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again. 809 - Canon imagePROGRAF TM-300 | series User Manual - Page 810
4955 Cause IPv4/IPv6 settings were changed, but wired LAN and wireless LAN are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or wireless LAN. 810 - Canon imagePROGRAF TM-300 | series User Manual - Page 811
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure - Canon imagePROGRAF TM-300 | series User Manual - Page 812
4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again. 812 - Canon imagePROGRAF TM-300 | series User Manual - Page 813
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061 813 - Canon imagePROGRAF TM-300 | series User Manual - Page 814
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 815
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001 815 - Canon imagePROGRAF TM-300 | series User Manual - Page 816
5B20 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC47 - Canon imagePROGRAF TM-300 | series User Manual - Page 817
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001 817 - Canon imagePROGRAF TM-300 | series User Manual - Page 818
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001 818 - Canon imagePROGRAF TM-300 | series User Manual - Page 819
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 820
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 820 - Canon imagePROGRAF TM-300 | series User Manual - Page 821
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 821 - Canon imagePROGRAF TM-300 | series User Manual - Page 822
6820 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51 - Canon imagePROGRAF TM-300 | series User Manual - Page 823
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 824
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 825
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 826
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 827
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 828
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 829
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 830
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 831
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 832
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 833
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 834
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 835
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 836
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 837
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 838
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 839
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 840
Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center - Canon imagePROGRAF TM-300 | series User Manual - Page 841
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001 841 - Canon imagePROGRAF TM-300 | series User Manual - Page 842
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002 842 - Canon imagePROGRAF TM-300 | series User Manual - Page 843
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003 843 - Canon imagePROGRAF TM-300 | series User Manual - Page 844
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B 844 - Canon imagePROGRAF TM-300 | series User Manual - Page 845
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07 845 - Canon imagePROGRAF TM-300 | series User Manual - Page 846
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039 846 - Canon imagePROGRAF TM-300 | series User Manual - Page 847
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A 847 - Canon imagePROGRAF TM-300 | series User Manual - Page 848
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001 848
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 |
 |
TM-300
Online Manual
English