Canon imagePROGRAF TM-300 series User Manual - Page 324

Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled. Note • Raise or lower print head, depending on nature of the problem. Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1. Tap paper setting display area on HOME screen. Touch Screen The Paper menu screen appears. 2. Tap Paper settings. The Paper settings screen appears. 3. Tap Advanced. The Advanced paper settings screen appears. 4. Tap Paper Thickness (Head Height). 5. Drag slider to set paper thickness (head height) and tap OK. 324