Cisco CP-7961G Administration Guide - Page 153
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
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7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone This chapter describes how to use the following menus on the Cisco Unified IP Phone 7962G and 7942G to view model information, status messages, and network statistics for the phone: • Model Information screen-Displays hardware and software information about the phone. For more information, see Model Information Screen, page 7-2. • Status menu-Provides access to screens that display the status messages, network statistics, firmware versions, and Expansion Module information. For more information, see Status Menu, page 7-2. • Call Statistics screen-Displays counters and statistics for the current call. For more information, see Call Statistics Screen, page 7-13. You can use the information on these screens to monitor the operation of a phone and to assist with troubleshooting. You can also obtain much of this information, and obtain other related information, remotely through the phone's web page. For more information, see Chapter 8, Monitoring the Cisco Unified IP Phone Remotely. For more information about troubleshooting the Cisco Unified IP Phone 7962G and 7942G, see Chapter 9, Troubleshooting and Maintenance. This chapter includes these topics: • Model Information Screen, page 7-2 • Status Menu, page 7-2 • Call Statistics Screen, page 7-13 OL-21011-01 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) 7-1