Compaq 12XL300 Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 61
Solving CD and DVD Drive Problems, Problem, Probable Cause, Solutions, FORMAT
UPC - 720591463632
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Presario 1200XL Series Model XL300, XL300A, and XL300B Solving CD and DVD Drive Problems Some common causes and solutions for CD and DVD drive problems are listed in the following table. Solving CD or DVD Drive Problems Problem Probable Cause Solution(s) CD or DVD drive cannot read a compact disc or digital versatile disc. Disc is upside-down or is improperly inserted in the CD or DVD drive. CD is CD Plus or Pregap/Track 0 type. Open the loading tray, lay the CD label side up in the tray, then close the tray. Cannot read these types of CDs in 24X. Remove the CD. Solving Diskette Drive Problems Some causes and solutions for common possible diskette drive problems are listed in the following table. Problem Diskette drive cannot write to a diskette. Diskette drive cannot read a diskette. Solving Diskette Drive Problems Probable Cause Solution(s) Disk is write-protected. Disable the disk's write-protect feature or use a disk that is not write-protected. Computer is writing to the wrong drive. Check the drive letter in the path statement. Not enough space is left on the disk. Use another disk. Drive error has occured. Run Computer Checkup from the Compaq Diagnostics disk. Disk is not formatted. Format the disk. At the system prompt, enter: FORMAT A: Disk drive cannot read a disk. Use the type of diskette required by the drive. Disk has a bad sector. Copy files to hard drive or another diskette. Reformat bad diskette. 24 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES