Compaq 12XL300 Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 66
Solving Hard Drive Problems, Solving Hardware Installation Problems, Problem, Probable Cause
UPC - 720591463632
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Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Hard Drive Problems Some causes and solutions for possible common hard drive problems are listed in the following table. Ä CAUTION: To prevent loss of information, maintain an up-to-date backup of your hard drive at all times in case of errors or failures. Solving Hard Drive Problems Problem Probable Cause Solution(s) Reading the hard drive takes an unusually long time after restarting the Notebook. System entered Hibernation due to a low-battery condition and is now exiting from it. Give the system time to restore the previously saved data to its exact state before Hibernation. Hard drive error occurs. Hard drive does not work. Hard drive has bad sectors or has failed. Hard drive is not seated properly. Run Computer Checkup. Turn off and unplug the Notebook, remove the battery pack, and remove and then reinstall the hard drive. Solving Hardware Installation Problems Some causes and solutions for possible common hardware installation problems are listed in the following table. Solving Hardware Installation Problems Problem Probable Cause Solution(s) A new device is not recognized as part of the computer system. Cable(s) of a new external device are loose, or power cables are unplugged. Ensure that all cables are properly and securely connected. Power switch of new external device is not turned on. Turn off the Notebook, turn on the external device, then turn on the Notebook to integrate the device with the computer system. Device is not seated properly. Turn off the Notebook and reinsert the device. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 29