Compaq 12XL310 Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 59

Troubleshooting without Diagnostics, Audio Test Error Codes, Error Code, Description - drivers

Page 59 highlights

Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 3206-xx Audio Test Error Codes Description Recommended Action Audio System Internal Error Replace the system board and retest. Error Code 8601-xx 8602-xx TouchPad/Pointing Device Interface Test Error Codes Description Mouse test failed Interface test failed Recommended Action 1. Replace the TouchPad and retest. 2. Replace the system board and retest. Error Code 3301-xx 3305-xx 6600-xx 6605-xx 6608-xx 6623-xx DVD or CD Drive Test Error Codes Description DVD or CD drive read test failed DVD or CD drive seek test failed ID test failed Read test failed Controller test failed Random read test failed Recommended Action 1. Replace the DVD or CD and retest. 2. Verify that the speakers are connected. 3. Verify that drivers are loaded and properly installed. 4. Replace the DVD or CD drive and retest. 5. Replace the system board and retest. Troubleshooting without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 17

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
T
ROUBLESHOOTING
17
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Troubleshooting without Diagnostics
This section provides information about how to identify and correct some common
hardware, memory, and software problems. It also explains several types of common
messages that may be displayed on the screen. The following pages contain
troubleshooting information on:
Audio Test Error Codes
Error Code
Description
Recommended Action
3206-xx
Audio System Internal Error
Replace the system board and retest.
TouchPad/Pointing Device Interface Test Error Codes
Error Code
Description
Recommended Action
8601-xx
Mouse test failed
1. Replace the TouchPad and retest.
2. Replace the system board and retest.
8602-xx
Interface test failed
DVD or CD Drive Test Error Codes
Error Code
Description
Recommended Action
3301-xx
DVD or CD drive read test failed
1. Replace the DVD or CD and retest.
2. Verify that the speakers are
connected.
3. Verify that drivers are loaded and
properly installed.
4. Replace the DVD or CD drive and
retest.
5. Replace the system board and retest.
3305-xx
DVD or CD drive seek test failed
6600-xx
ID test failed
6605-xx
Read test failed
6608-xx
Controller test failed
6623-xx
Random read test failed
Audio
Memory
Battery
PC Card
CD or DVD Drive
Power
Diskette Drive
Printer
Display
TouchPad
Hard Drive
Keyboard/Numeric Keypad
Hardware Installation