Compaq 12XL310 Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 68

Solving Hard Drive Problems, Problem, Probable Cause, Solutions

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Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Note: When you perform a "self-test" on an external VGA color or monochrome monitor, the screen should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly. Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table. Ä CAUTION: To prevent loss of information, always maintain an up-to-date backup of your hard drive at all times, in case of errors or failures. Problem Reading hard drive takes an unusually long time after restarting the notebook. Hard drive error occurs. Hard drive does not work. Solving Hard Drive Problems Probable Cause Solution(s) System entered Hibernation due to low battery condition and is now exiting from it. Give the system time to restore the previously saved data to its exact state before Hibernation. Hard drive has bad sectors or has failed. Hard drive is not seated properly. Run Computer Checkup. Turn off and unplug the notebook, remove the battery pack, and remove and then reinstall the hard drive. 26 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES

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26 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Note:
When you perform a "self-test" on an external VGA color or monochrome monitor,
the screen should be white. A narrow black border may also appear on the left and right
sides of the display. Either of these displays indicates that the monitor is working
properly.
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following
table.
Ä
CAUTION:
To prevent loss of information, always maintain an up-to-date backup
of your hard drive at all times, in case of errors or failures.
Solving Hard Drive Problems
Problem
Probable Cause
Solution(s)
Reading hard drive
takes an unusually
long time after
restarting the
notebook.
System entered Hibernation
due to low battery condition
and is now exiting from it.
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Hard drive error
occurs.
Hard drive has bad sectors or
has failed.
Run Computer Checkup.
Hard drive does not
work.
Hard drive is not seated
properly.
Turn off and unplug the notebook,
remove the battery pack, and
remove and then reinstall the
hard drive.