Compaq 270680-003 Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series
Compaq 270680-003 - Deskpro 4000 - 32 MB RAM Manual
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- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 1
REFERENCE GUIDE Compaq Deskpro 4000 Series of Personal Computers Compaq Deskpro 6000 Series of Personal Computers - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 2
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 3
. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Reference Guide Compaq Deskpro 4000 Series of Personal Computers Compaq Deskpro 6000 Series of Personal Computers Second Edition (September 1997) First Edition (July 1997) Part Number - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 4
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 5
and Conventions preface USING THIS GUIDE This Reference Guide includes general information about your computer, troubleshooting and diagnostics information, and technical specifications. The following format conventions distinguish elements of the text throughout this guide: s When keys must be - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 6
The following words and symbols mark special messages throughout this guide: ! WARNING: Text set off in this manner indicates manner presents clarifying information, specific instructions, commentary, sidelights, or interesting points of information. Compaq is committed to making environmentally - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 7
megabytes, installed in dual inline memory modules (DIMMs) s Smart Cover Lock, a software controllable cover lock s High-density, 3.5-inch, 1.44-megabyte diskette drive; or 3.5-inch, 120-megabyte, LS-120 Drive s Compaq Enhanced keyboard s Easy serviceability features, including Quick Release Cover - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 8
4.0 operating system installed on Pentium II- based models s Compaq-supplied drivers and utilities s Pentium processor with MMX technology at logical drives. s CD-ROM drive models include a 16X MAX or 24X MAX slot-load CD-ROM drive, embedded 16-bit audio, and an internal 2.5-inch speaker mounted - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 9
.* Ejects a CD from the drive.* Turns the computer on and off; can be configured as a suspend button. Turns on when power to the computer is turned on and blinks (optional) in Energy Saver mode. Turns on when the hard drive is reading or saving data. * CD-ROM drive models only Reference Guide 1-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 10
! WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to your equipment, do not disable this feature. Rear Panel Components on the Pentium-Based Desktop Models Rear - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 11
. Mouse Connector Connects the mouse. (Green-colored icon) Microphone Connector Connects a microphone. (CD-ROM drive models; bluecolored icon) Line-In Audio Connector Connects a device that supplies sound, Connector Connects external SCSI devices. (Deskpro 6000 models) Reference Guide 1-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 12
Minitower Front and Rear Panel Components Minitower Front Panel Components 1-6 The Computer at a Glance - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 13
when the drive is reading a CD.* 8 Diskette Eject Button Ejects a loaded diskette. Emergency Eject Hole (LS-120 Drive only) 9 CD-ROM Drive Slot : CD-ROM Eject Button * CD-ROM drive models only Allows you to insert a CD into the drive.* Ejects a CD from the drive.* Reference Guide 1-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 14
! WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to your equipment, do not disable this feature. Rear Panel Components on the Pentium- and Pentium II Based - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 15
device that supplies sound, such as a tape deck or CD player. (CD-ROM drive models) Microphone Connector Connects a microphone. (CD-ROM drive models; bluecolored icon) Mouse Connector Connects the Ultra-SCSI Connector Connects external SCSI devices. (Deskpro 6000 models) Reference Guide 1-9 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 16
, 3.5-inch 1.44MB diskette drive or LS-120 Drive Optional PD-CD Drive, CD-ROM drive, diskette drive, tape drive, or hard drive, (5.25-inch, half height) Standard 3.5-inch internal hard drive (2.4 GB or 3.2 GB) Optional PD-CD Drive, CD-ROM drive, diskette drive, tape drive, or hard drive (5.25 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 17
, CD-ROM drive, diskette drive, tape drive, or hard drive (5.25-inch, half height) To verify which mass storage devices are installed in your computer, run Compaq Diagnostics for Windows or the INSPECT utility. Refer to Chapter 8, "Using Compaq Utilities," for more information. Reference Guide 1-11 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 18
Enhanced Keyboard shown and described in the following illustration and table. Compaq Enhanced Keyboard Components Ref. 1 2 3 4 5 6 Keyboard screen to a printer. Using this key may not print the entire file. Scroll Lock When the Scroll Lock light is on, the screen is prevented from scrolling. - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 19
keys to the left of the keypad perform the same functions as the arrow keys on the keypad. *Keys available in select geographic regions. Reference Guide 1-13 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 20
You may use the Windows Logo keys in combination with other keys to perform certain functions in Windows 95, as shown in the following table: Windows Logo Key Combinations and Functions Windows Logo Key Combination Functionality in Windows 95 Windows logo key + F1 Displays a pop-up menu for the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 21
you open the computer cover or side panel for any reason, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. Doing this will reduce the risk of personal injury from electrical shock and/or hot surfaces. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 22
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Compaq and other leading vendors to make Compaq desktop and portable computers easier to inventory, troubleshoot Compaq Deskpro Asset Management solution to this problem begins with AssetControl, hardware designed and built into new Compaq personal computers, key components, and monitors that support - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 24
management products from the Compaq Management Solutions Partners t Management software products supporting the Desktop Management Interface Revision 2.0 (DMI 2.0) s Simplify and help ensure the accuracy of inventory and accounting procedures s Streamline service calls by giving the administrator - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 25
View System Information (INSPECT). 4. Review, print, and, if necessary, discuss this information with your authorized Compaq reseller or service provider. To print the information, click File, then select Print. Select one of the following options: Detailed Report (All Categories), Summary Report - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 26
agents t Compaq online Safety & Comfort Guide You can obtain the latest version of these files, in English and selected other languages, in one of two ways: t Support Software CD for Compaq Desktop, Portable, and Workstation Products t Compaq Web Site at http://www.compaq.com/support/files/desktop - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 27
To use this feature on Compaq Deskpro 6000 Series personal on Compaq Deskpro 4000 memory errors. Run the Diagnostics Long RAM Test to validate ECC memory errors. For more information about using Compaq Diagnostics, refer to chapter 8, "Using Compaq Utilities." The Prefailure Warranty for ECC memory - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 28
Monitor Fault Diagnosis Certain new Compaq monitors detect when the operating temperature of the monitor exceeds Backup Exec software supporting the PD-CD drive. Together with the Insight Management Agents, this software offers a Proactive Backup solution. For instructions on configuring the Backup - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 29
feature that tracks the internal temperature of the computer action before internal components are Compaq Insight Personal Edition (locally), Compaq Compaq Utilities menu. Computer Setup from the Compaq Utilities menu. Computer Setup from the Compaq Compaq Utilities menu. Computer Setup from the Compaq - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 30
internal components. This is a software-controllable cover lock, controlled by the setup password. Computer Setup from the Compaq Utilities menu. The Smart Cover FailSafe Key, a device for manually on enabling Memory Change Alerts, refer to the online Intelligent Manageability Guide. Ownership Tag - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 31
supports security password features, which can be established by selecting: s Passwords icon from the Windows 95 Control Panel. s Security icon from the Windows NT Control Panel. s Security Management from the Compaq of the Compaq logo screen, instructions on the screen to establish a setup - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 32
various screen and configuration options, refer to Chapter 8, "Using Compaq Utilities." 10. Select File, Save Changes and Exit from the menu bar near the top the Control Panel. 2. Double-click the Security icon and follow the instructions to set a new password. Establishing a Power-On Password Using - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 33
On Password option and select Enable Power-On Password. 8. Follow the instructions on the screen to establish a poweron password, then select OK. screen and configuration options, refer to Chapter 8, "Using Compaq Utilities." 10. Select File, Save Changes and Exit from the menu bar near the Guide 2-11 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 34
Changing a Password To change the power-on or setup password, complete the following steps: 1. Turn on the computer. 2. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 35
National Keyboard Delimiter Characters Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use for changing or deleting your password depend , complete these steps: 1. Unlock the Smart Cover Lock, using Computer Setup, if it is locked. Reference Guide 2-13 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 36
be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. Refer to Chapter 6 or Chapter 7 for computer disassembly and reassembly instructions. 3. Remove the computer cover or side panel and the expansion board cage. 4. Remove the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 37
minute. 6. After waiting at least one minute, replace the jumper on pins 1-2. 7. Reassemble and restart the computer. Your password is erased from system memory. When you restart the computer, and the screen displays a message that says, "system options not set," you should verify the system date - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 38
option and select Enable Setup Password, if not already established. Follow the instructions on the screen to establish a setup password, then select OK. 5. screen and configuration options, refer to Chapter 8, "Using Compaq Utilities." 6. Select File, Save Changes and Exit from the menu bar near - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 39
This lock prevents unauthorized access to the internal components. Your computer ships with the Smart F10 Setup message appears in the lower-right corner of the Compaq logo screen, press the F10 key. If you Chapter 8, "Using Compaq Utilities." 10. Select File, Save Changes and Exit from - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 40
methods: s Contact your authorized Compaq reseller or service provider. s Refer to the Compaq World Wide Web site (www.compaq.com) for ordering information. s Call the appropriate number found in the "Worldwide Telephone Numbers" table in Chapter 9, "Troubleshooting." 2-18 Understanding and Using - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 41
will drop off the bracket on the cover or side panel. Removing the Smart Cover Lock Screws 2. Open the computer cover or side panel. Reference Guide 2-19 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 42
QuickLock and QuickBlank features, complete the following steps: 1. Turn on the computer. 2. When the F10 Setup message appears in the lower-right corner of the Compaq logo screen, press the F10 key. If you do not press the F10 key while the message is displayed, you must turn the computer off - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 43
more information about the various screen and configuration options, refer to Chapter 8, "Using Compaq Utilities." 10. Select File, Save Changes and Exit from the menu bar near the top of the screen. Disabling screen. The application will not be affected by the characters typed. Reference Guide 2-21 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 44
Installing the Cable Lock Provision The cable lock provision consists of a three-piece security bracket. The bottom part of the bracket is attached to the computer with a screw; the top part of the bracket covers the screw and prevents its removal. The security bracket can be used with a padlock - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 45
s Remote Wakeup s Remote Shutdown s Replicated Setup s Advanced Configuration and Power Interface (ACPI)- ready hardware s Dual-state power button s Enhanced Support Software CD and World Wide Web Site Use of Remote ROM Flash and Remote Security Management requires an established setup password - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 46
computer comes with reprogrammable flash ROM (Read Only Memory). By establishing a setup password in Security Management Compaq. s Order the Support Software CD for Compaq Desktop, Portable, and Workstation Products. s Download the latest ROMPaq images from the Compaq World Wide Web site (www.compaq - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 47
for Networks, to distribute and execute the file over the network to remote Deskpros. online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 48
. s If the system ROM is valid, the system starts normally. s If the system ROM fails the validation check, the FailSafe Boot Block ROM provides enough support to start the system from a ROMPaq diskette, which will program the system ROM with a valid image. Because there is no video or hard drive - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 49
, turn the power off, then turn the power on. ON ROM upgrade failed. Try another ROMPaq diskette. If the light remains turned on, contact Compaq customer support. ON ROM upgrade successfully completed. Turn power off and back on to resume normal system operation. Keyboard Lights Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 50
Remote Security Management, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 51
Wakeup and Remote Shutdown, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 52
Computer Setup from the Compaq Utilities menu. Refer to Chapter 8, "Using Compaq Utilities," for more information. 2. Use Computer Setup to select the settings for the Replicated Setup. 3. Select File, Save System Configuration from the menu bar, and follow the instructions on the screen. 4. To - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 53
on the Windows 95 Desktop, then choose Properties. Enhanced Support Software CD and World Wide Web Site Compaq engineers rigorously test and debug software developed by Compaq and third-party suppliers, and develop operatingsystem specific support software, to ensure the highest level of performance - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 54
made the task of locating, accessing, evaluating, and installing the latest support software easier. There are three methods you can use to access support software: s You can order the Support Software CD for Compaq Desktop, Portable, and Workstation Products. This compact disc contains the latest - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 55
Troubleshooting." If you call Compaq to place an order, be sure to have the serial number of your computer available. The serial number is on the right-hand side of your computer, near the system lights. This number is necessary for all purchases. Compaq Integrated Software The Support Software CD - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 56
for all diskette purchases. Compaq authorized, dealers, resellers, and service providers can tell you what backup software combinations are currently available for your computer. For a list of Compaq support telephone numbers, see Chapter 9, "Troubleshooting." Integration Management Integration - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 57
by enhancing Compaq Insight Manager. Compaq Insight Manager allows the LAN administrator to remotely view AssetControl data, configuration data, memory change Compaq Insight Management Agents, refer to the online Intelligent Manageability Guide. Compaq Management Solutions Partners Program Compaq - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 58
Manager for TME10 NetView) For more information on integrating with PC LAN management or enterprise management platform applications, refer to the online Intelligent Manageability Guide or to the Compaq World Wide Web site (www.compaq.com). . 2-36 Understanding and Using Intelligent Manageability - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 59
II AGP Graphics These controllers are high-performance PCI or AGP graphics controllers, offering 3D graphics support. The quality of the picture you see depends on the resolution capabilities of your monitor and with 4 megabytes of WRAM and is upgradable to 16 megabytes of WRAM. Reference Guide 3-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 60
the following resolutions and number of colors: Maximum Color Support S3 Enhanced 64-Bit Matrox Performance Matrox Millennium-II Resolution detected. If you are not using a Plug and Play monitor, you can manually select or change the monitor brand, model, refresh rates, color depth, and - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 61
disk into drive A and click the OK button. To display driver information, click the Compaq tab, located in Display Properties. Matrox Performance and Matrox Millennium-II Graphics Controller Use the MGA Panel . 5. Click Save and restart your computer when prompted to do so. Reference Guide 3-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 62
hardware information, including the following: s graphics controller board type s graphics controller board serial number s amount of video memory (WRAM) s video BIOS version s memory mapping s RamDAC speed About Tab Access the About tab to obtain Matrox software information, including the following - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 63
automatically selects the initial display configuration, you can manually change the graphics resolution and the monitor refresh depth. 3. Select the Compaq tab to change the monitor refresh rate. The resolution and color palettes supported depend upon your graphics controller Reference Guide 3-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 64
locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power cord from the electrical outlet, and remove the cover or side panel. If upgrading a minitower - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 65
5. Remove the Matrox Millennium-II graphics controller from the AGP slot. Continue to step 6. Removing the Matrox Millennium-II Graphics Controller from the AGP Slot Reference Guide 3-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 66
Module on the S3 Enhanced 64-Bit or Matrox Performance Graphics Controller Installing an Upgrade Memory Module on the Matrox Millennium-II Graphics Controller 7. Replace the graphics controller into the same slot. 8. Replace the screw into the expansion slot, if upgrading a - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 67
the resolution to take advantage of the additional display modes now available with the upgraded memory. Refer to "Changing Graphics Resolutions and Refresh Rate" in this chapter for more (TEST) utility. Refer to Chapter 8, "Using Compaq Utilities," for more information. Reference Guide 3-9 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 68
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and Using Intelligent Manageability," or to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 70
. To enable the AUI connector, complete the following steps: 1. Double-click the Network icon, located in the Control Panel. 2. Double-click the Compaq Netelligent 10/100 TX Embedded UTP Controller. 3. Select the Advanced Properties tab. 4. Select Media Connector. 5. Change the value to AUI. 6. Exit - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 71
s During 100Mbs operation, the link light indicates scrambler lock and the receipt of valid idle codes. The green activity light illuminates when the computer detects network activity. When the system is connected remain functional even when power to the computer is turned off. Reference Guide 4-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 72
network operating speed, the computer determined if full-duplex is supported. Full-duplex systems can transmit and receive information on operating mode manually, complete the following steps: 1. Double-click the Network icon, located in the Control Panel. 2. Double-click the Compaq Netelligent 10/ - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 73
your backup diskettes, then order these diskettes from Compaq, using the information in Chapter 2, "Understanding and Using Intelligent Manageability." Complete instructions for installing the network device drivers are available in the file: C:\CPQNET\README.TXT. Changing the Default Configuration - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 74
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Compaq authorized dealer or reseller. To learn more about using the LS-120 Drive with various operating systems, please refer to the ASCII text file is turned off, you can remove the diskette manually by using the emergency eject feature. To manually eject an LS-120 diskette, complete the following - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 76
and push firmly. You may use a straightened paper clip to eject the diskette manually. Manually Removing a Diskette from the LS-120 Drive 2. Slowly pull out the diskette from the drive to remove it. diskette. A 120-megabyte diskette will not boot correctly. 5-2 Using the LS-120 and CD-ROM Drives - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 77
be unable to find files on drive A. At this point, you must specify that the diskettes are in drive D. After the Windows 95 installation is complete, you need to reinstall the LS-120 device drivers. These drivers are available from Compaq on the Support Software CD for Compaq Desktop, Portable, and - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 78
the low-level format is complete, perform a highlevel format by following the previous procedure. Using the CD-ROM Drive Some Compaq Deskpro models feature a standard, slot-load 16X MAX or 24X MAX CD-ROM drive. The drive is a random access, read-only storage device capable of retrieving data from - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 79
Inserting and Removing a CD-ROM or Compact Disc With the computer turned on, you can insert a disc by sliding the disc into the slot 1 on the front panel , press the eject button 2 on the front panel of the drive. You must remove the disc before turning off power to the computer. Reference Guide 5-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 80
you to integrate voice messages and music directly into your computer files. Using the supplied microphone, you can record sounds as data data with voice and music. The audio system on Pentium II-based CD-ROM models includes Spatializer 3D technology. This technology manipulates the signal to sound - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 81
Operation Cleaning Safety Be sure to observe the following guidelines while operating or cleaning your CD-ROM drive. s Do not move the drive during operation. This may cause it drive, immediately unplug the computer and have it checked by an authorized Compaq service provider. Reference Guide 5-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 82
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and install the following optional, upgrade equipment: s Additional memory s Expansion board s Optional drive s External infrared transceiver lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. If the computer is already on, turn it off and disconnect the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 84
the wall outlet, and allow the internal system components to cool before touching. ! WARNING instructions. 4. Install any optional equipment (ISA or PCI expansion board, processor upgrade, memory necessary. Refer to Chapter 8, "Using Compaq Utilities," for instructions. 8. If you normally lock the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 85
installed properly, follow these instructions: 1. Go to the Control Panel. 2. Select the Add New Hardware icon. 3. Follow the instructions on the screen. Serviceability Features The Compaq Deskpro 4000 and 6000 cover latches are securely fastened before lifting the computer. Reference Guide 6-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 86
have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 4. Slide the cover latches on the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 87
Opening the Quick Release Cover Latches 5. Rotate the computer cover up 1, then remove the front lip of the cover from under the front bezel to lift the cover off 2 the unit. Removing the Desktop Computer Cover Reference Guide 6-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 88
If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 4. Remove the computer cover - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 89
hole in the front bezel before snapping the bezel in place. 2. Swing the bezel down and press in to secure the lower release latches. Reference Guide 6-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 90
connect the drive power and signal cables. When installing optional drives, you must install one guide screw to ensure the drive will line up correctly in the drive cage. Compaq has provided extra guide screws, installed in the front of the computer chassis, under the front bezel. CAUTION: Before - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 91
locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 4. Remove the computer cover. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 92
have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 6-10 Upgrading the Desktop Computer - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 93
rear panel. 7. Grasp the back edge of the system board tray and slide it out of the chassis. Sliding Out the System Board Tray Reference Guide 6-11 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 94
Internal Components Internal Components in Pentium-Based Models Expansion Boards in Pentium-Based Models The position of the expansion board cage in this illustration is for demonstration purposes - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 95
1 Smart Cover Lock 2 Power supply 3 Diskette drive or LS-120 Drive 4 Internal hard drive 5 Processor 6 Memory module (DIMM) sockets 7 System board 8 Embedded audio (CD-ROM drive models) 9 Embedded network interface controller : Smart Cover Sensor ; Graphics controller - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 96
Internal Components in Pentium IIBased Models Expansion Boards in Pentium IIBased Models The position of the expansion board cage in this illustration is for - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 97
Smart Cover Lock 2 Power supply 3 Diskette drive or LS-120 Drive 4 Internal hard drive 5 Processor 6 Memory module (DIMM) sockets 7 System board 8 Embedded network interface controller 9 Embedded audio (CD-ROM drive models) : Accelerated Graphics Port (AGP) slot ; Embedded Ultra - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 98
as options from Compaq. The system board includes three memory module slots. However, one or more of these memory module slots is used to hold the standard 16- or 32-megabyte memory module(s). You must replace the preinstalled memory module with a 128megabyte memory module to achieve maximum - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 99
be installed in only one way. Match the notch on the module with the tab on the memory socket. Push the module down into the socket, ensuring that the module is fully inserted and (optional) using the Computer Checkup (TEST) utility. Refer to Chapter 8, "Using Compaq Utilities." Reference Guide 6-17 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 100
Removing DIMM Modules To remove a memory module, complete the following steps: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 101
slot cover, follow these steps: 1. Remove the expansion board cage from the computer chassis. 2. Locate the correct vacant slot in the expansion board cage. Reference Guide 6-19 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 102
3. Remove the screw at the side of the expansion slot, then remove the expansion slot cover from the slot as illustrated. Removing the Screw and Expansion Slot Cover Installing an Expansion Slot Cover To install an expansion slot cover, follow these steps: 1. Slide the expansion slot cover into - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 103
cover. 7. Connect external cables to the installed board, if needed. 8. Reconfigure the computer, if necessary. Refer to Chapter 8, "Using Compaq Utilities," for instructions. 9. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock. 10. Test the computer (optional) using - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 104
Removing an Expansion Board To remove an expansion board, follow these steps: 1. Remove the expansion board cage. 2. Disconnect any cables attached to the expansion board. 3. Remove the screw at the side of the expansion slot. 4. Hold the board at each end and carefully rock it back and forth until - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 105
the speaker wires to the riser board, as indicated in the illustration below. Installing the Speaker, Securing the Speaker, and Connecting the Speaker Wires Reference Guide 6-23 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 106
Desktop computers support up to to the primary controller. Connect expansion devices, such as CD-ROM, IDE tape, and diskette drives to the secondary You must install one guide screw to ensure the drive will line up correctly in the drive cage. Compaq has provided extra guide screws, installed in the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 107
Compaq Deskpro 6000 Series of Personal Computers features an embedded Ultra-SCSI host adapter that supports up to seven internal and external SCSI devices. Deskpro 6000 models come with an internal . t 5 is reserved for a CD-ROM drive. t 6 is available. t 7 is reserved for the SCSI - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 108
of the SCSI chain and must be terminated. s All SCSI hard drives must be either internal or external, but never both. However, the system accommodates a combination of other internal and external SCSI devices, such as SCSI tape and CD-ROM drives. When an IDE hard drive and SCSI hard drive are both - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 109
termination disabled. 4X and 8X devices may not have terminating jumpers on the device. Termination on these devices must be achieved with terminated cable. Reference Guide 6-27 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 110
information about installing optional SCSI devices, refer to the documentation that comes with the device or contact your Compaq authorized dealer, reseller, or service provider. Removing a Blank Drive Bezel To remove a blank drive bezel, complete the following steps: 1. If you have locked - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 111
out of the chassis. 4. Install the guide screw into the first screw hole from the front, on the left-hand side of the drive. Some options use M3 metric thread hardware. Extra guide screws are provided on the front of the chassis, under the front bezel. The Compaq-supplied metric screws are black - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 112
screw lines up with the guide slot in the drive cage. Aligning the Guide Screw and Installing an Optional 5.25-Inch Drive 6. Connect the drive power 1 and signal 2 cables and, if it is a CD-ROM drive or PD-CD Drive, connect the audio cable 3. The other end of the audio cable 3 should be connected - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 113
the front of the chassis. 8. Remove the blank drive bezel from the inside of the front bezel. 9. Replace the front bezel and computer cover. Reference Guide 6-31 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 114
. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power cord from the 3.5-Inch Drive to the 5.25-Inch Bracket 5. Install the guide screw into the first screw hole from the front, on the left-hand side - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 115
chassis, under the front bezel. The Compaq-supplied metric screws are black. 6. Install the bracket and drive into the desired drive bay and secure the bracket with two screws through the side of the drive cage. Be sure the guide screw lines up with the guide slot in the drive cage. Aligning the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 116
bezel, if necessary. 10. Replace the front bezel and computer cover. 11. Reconfigure the computer, if necessary. Refer to Chapter 8, "Using Compaq Utilities," for more information. If you have installed a second diskette drive (B:), you will need to reconfigure the computer, using Computer Setup - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 117
about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the and signal cables and, if it is a CD-ROM drive or PD-CD Drive, disconnect the audio connector. 6. Remove the Compaq Utilities." 2. Remove the computer cover and front bezel. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 118
3. Remove the screws securing the drive cage and slide out the drive cage 1. 4. Remove the three screws securing the power supply to the back of the computer chassis. 5. Disconnect the power connector from the system board and from any drives or other peripherals. Label each power connector, - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 119
on the back of the computer (yellow-colored icon). 2. Plug in the transceiver cable. Connecting an External Infrared Transceiver 3. Follow the instructions provided in the transceiver kit to install necessary software and to reconfigure your computer to recognize the transceiver. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 120
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 121
, upgrade equipment: s Additional memory s Expansion board s Optional more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. If the computer is already on, turn it from the wall outlet, and allow the internal system components to cool before touching. ! WARNING: To - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 122
Side Panel" and "Removing the Front Bezel" in this chapter for instructions. Compaq recommends that you turn the minitower on its side, with the open upgrade, memory, drive). Refer to the applicable sections or the documentation that comes with the optional equipment for instructions. 5. Replace - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 123
Compaq Deskpro 4000 and 6000 Series of Personal Computers include features that make it easier to upgrade or service information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external internal system components to cool before touching. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 124
5. Use the hand hold to slide the panel to the back of the computer about two inches and lift out to remove. Loosening the Thumbscrews and Removing the Side Panel The configuration label located on the inside of the side panel provides additional expansion slot and switch setting information. - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 125
have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 4. Remove the side panel. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 126
5. Press the two release latches 1 on the side of the bezel (at the top and center of the bezel). 6. Partially swing the bezel away from the front of the computer chassis, like a hinged door, and remove the bezel. Removing the Front Bezel Replacing the Front Bezel To replace the front bezel, - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 127
have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 4. Remove the side panel. 5. Turn - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 128
locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet. 7-8 Upgrading the Minitower Computer - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 129
system board. 8. Grasp the back edge of the system board tray and slide it out of the chassis. Sliding Out the System Board Tray Reference Guide 7-9 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 130
Internal Components Internal Components in Pentium-Based Models Expansion Boards in Pentium-Based Models 7-10 Upgrading the Minitower Computer - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 131
Components in Pentium-Based Models Ref. Description 1 Smart Cover Lock 2 Power supply 3 Internal hard drive 4 Diskette drive or LS-120 Drive 5 Processor 6 Memory module (DIMM) sockets 7 Embedded audio (CD-ROM drive models) 8 System board 9 Embedded network interface controller : Smart Cover Sensor - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 132
Internal Components in Pentium IIBased Models Expansion Boards in Pentium IIBased Models 7-12 Upgrading the Minitower Computer - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 133
Models Ref. Description 1 Smart Cover Lock 2 Power supply 3 Internal hard drive 4 Diskette drive or LS-120 Drive 5 Processor 6 Memory module (DIMM) sockets 7 System board 8 Embedded network interface controller 9 Embedded audio (CD-ROM drive models) : Accelerated Graphics Port (AGP) slot ; Embedded - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 134
instructions are indicated on the system board. Installing DIMM Modules To install a memory module, complete the following steps: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 135
be installed in only one way. Match the notch on the module with the tab on the memory socket. Push the module down into the socket, ensuring that the module is fully inserted and (optional) using the Computer Checkup (TEST) utility. Refer to Chapter 8, "Using Compaq Utilities." Reference Guide 7-15 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 136
Removing DIMM Modules To remove a memory module, complete the following steps: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 137
expansion slot The graphics controller resides in either a PCI slot in the expansion board cage, or in the AGP slot on the system board. Reference Guide 7-17 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 138
Removing an Expansion Slot Cover To remove an expansion slot cover, follow these steps: 1. Remove the expansion board cage from the computer chassis. 2. Locate the correct vacant slot in the expansion board cage. 3. Remove the screw at the side of the expansion slot, then remove the expansion slot - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 139
side panel. 7. Connect external cables to the installed board, if needed. 8. Reconfigure the computer, if necessary. Refer to Chapter 8, "Using Compaq Utilities," for instructions. 9. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock. 10. Test the computer (optional - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 140
Removing an Expansion Board To remove an expansion board, follow these steps: 1. Remove the expansion board cage. 2. Disconnect any cables attached to the expansion board. 3. Remove the screw at the side of the expansion slot. 4. Hold the board at each end and carefully rock it back and forth until - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 141
below. Installing the Speaker, Securing the Speaker, and Connecting the Speaker Wires Installing Additional Drives The Compaq Deskpro Personal Computer supports up to five drives internally. They may be installed in various configurations, as shown and described in Chapter 1, "Your Computer at - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 142
ATA cable for optimal performance. This cable is available as a Compaq option. Installing SCSI Devices The Compaq Deskpro 6000 Series of Personal Computers features an embedded Ultra-SCSI host adapter that supports up to seven internal and external SCSI devices. Deskpro 6000 models come with an - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 143
t 0 is reserved for the hard drive. t 1 through 4 are available. t 5 is reserved for a CD-ROM drive. t 6 is available. t 7 is reserved for the SCSI host adapter. s Every SCSI chain or circuit must computer, that device becomes the end of the SCSI chain and must be terminated. Reference Guide 7-23 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 144
or external, but never both. However, the system accommodates a combination of other internal and external SCSI devices, such as SCSI tape and CD-ROM drives. When an IDE hard drive and SCSI hard drive are both installed, the system can boot only from the IDE hard drive. Before - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 145
be achieved with terminated cable. For additional information about installing optional SCSI devices, refer to the documentation that comes with the device or contact your Compaq authorized dealer, reseller, or service provider. Reference Guide 7-25 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 146
Drive To install an optional CD-ROM drive, IDE tape drive, or PDCD Drive, complete the following steps: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 147
screw hole on the right-hand side of the drive. Some options use M3 metric thread hardware. Extra guide screws are provided on the front of the chassis, under the front bezel. The Compaq-supplied metric screws are black. 4. Install the drive in the desired drive bay and secure the drive with - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 148
5. Connect the drive power 1 and 2 signal cables and, if it is a CD-ROM drive or PD-CD Drive, connect the audio 3 connector. The other end of the audio cable 3 should be connected to P4 on the system board. Connecting the Drive Cables - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 149
. 8. Reconfigure the computer, if necessary. Refer to Chapter 8, "Using Compaq Utilities," for more information. 9. If you normally lock the Smart Cover For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power cord from - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 150
the 5.25-inch bracket and secure the drive to the bracket with the screws provided. Attaching a 3.5-Inch Drive to the 5.25-Inch Bracket 4. Install the guide screw into the front screw hole on the right-hand side of the bracket. Some options use M3 metric thread hardware. Extra - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 151
into the desired drive bay and secure the bracket with two screws through the side of the drive cage. Be sure the guide screw lines up with the guide slot in the drive cage. Installing a Bracket and Optional 3.5-Inch Drive 6. Connect the drive power 1 and signal 2 cables. Connecting the Drive - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 152
For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power cord from the Disconnect the drive power and signal cables and, if it is a CD-ROM drive or PD-CD Drive, disconnect the audio connector. 5. Remove the drive from the - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 153
Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. Turn off the computer, disconnect the power cord from the electrical outlet, then remove doing this, you can easily reconnect power to the correct devices. Reference Guide 7-33 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 154
4. Remove the three screws securing the power supply to the back of the computer chassis. 5. Slide the power supply toward the front of the computer chassis and lift out to remove. Removing the Power Supply Installing the Power Supply To install the power supply, complete the following steps: ! - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 155
the external infrared transceiver connector on the back of the computer (yellow-colored icon). 2. Plug in the transceiver cable. Connecting an External Infrared Transceiver Reference Guide 7-35 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 156
3. Follow the instructions provided in the transceiver kit to install necessary software and to reconfigure your computer to recognize the transceiver. 7-36 Upgrading the Minitower Computer - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 157
UTILITIES Configuration and Diagnostics Utilities If you call Compaq Customer Support for help with your computer, you need to have the computer serial number and system overview about the operating environment of the system s To back up or upgrade the diagnostics software Reference Guide 8-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 158
your computer by running Computer Setup. Compaq Utilities This section describes the options available in Compaq Utilities. When using these utilities, see the online help for specific information. Using the Compaq Utilities Menu To access the Compaq Utilities menu, complete the following steps - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 159
is disabled. Allows you to enable QuickLock/QuickBlank. NOTE: To maintain the security of QuickLock/QuickBlank, you must also disable the USB ports. continued Reference Guide 8-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 160
choose to: • Use Quick Boot every time (default). • Use Full Boot every time. • Use Full Boot periodically (specify interval from 1 to 31 days). continued 8-4 Using Compaq Utilities - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 161
most system messages during POST, such as memory count and nonerror text messages. If a POST error occurs, the screen will display the error message. To manually switch to Descriptive mode during POST, press any serial ports by selecting Disable from the Settings list. continued Reference Guide 8-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 162
model, and your version of Computer Setup does not include this feature, you can download a version of Computer Setup that includes this feature from the Compaq Web Site (www.compaq.com). 8-6 Using Compaq Utilities - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 163
bar near the top of the main Computer Setup screen includes the following options: File, View, and Help. s Use the File menu to: t Save Changes and Exit t Exit without Saving Changes t Set Intelligent Manageability." s Use the View menu to view DMA, I/O, IRQ, and Memory settings. Reference Guide 8-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 164
the Compaq Customer Support Center. s To assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by allowing the service provider you do not find an installation problem, call your Compaq authorized dealer, reseller, or service provider. 8-8 Using Compaq Utilities - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 165
file file a log of errors. 7. Follow the instructions Compaq authorized dealer, reseller, or service provider for assistance. 8. Exit to the Compaq Compaq Customer Support Center. s To assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by allowing the service - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 166
environment: s Contents of the operating system startup files s Current memory configuration s ROM versions s Type of processor and available in Compaq Diagnostics for Windows; it must be accessed through the Compaq Utilities menu. Exiting the Compaq Utilities Menu To exit the Compaq Utilities menu, - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 167
TROUBLESHOOTING This chapter provides information on how to identify and correct some common disk, display, memory, network, and software problems such as memory count and non-error text messages. If a POST error occurs, the screen will display the error message. To manually switch to Guide 9-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 168
Problems Problem Computer won't turn on Computer doesn't automatically display the date and time Computer does not beep during the power-on selftest (POST) 9-2 Troubleshooting Installation," for installation instructions, or contact your Compaq authorized reseller or service provider for RTC battery - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 169
cool down. 2. Contact your Compaq authorized reseller or service provider. Replace cover or side manually disabling the Smart Cover Lock, is available from Compaq. You'll need the FailSafe Key in case of forgotten password, power loss, or computer malfunction. Solving Disk Problems Problem Guide 9-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 170
the diskette. Diskette write control is enabled. The directory structure is bad, or there is a problem with a file. Diskette is not formatted. You are using the wrong diskette type for the drive type. Cable is using an 80-conductor cable. Remove the diskette from the drive. 9-4 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 171
saver features Video colors are wrong If you encounter display problems, refer to the documentation that came with your monitor and a sync switch, set it to External. Be sure that the monitor can support the selected resolution and refresh rate. Disable monitor energy saver feature. 1. Ensure that - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 172
Solving Display Problems continued Problem Cause Dim characters The brightness and contrast controls are not set properly. Cables are not properly connected. The RGB switch on air flow. Press the Num Lock key. The light should not be on if you want to use the arrow keys. 9-6 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 173
Accessories, Multimedia, Volume Control. Turn the CD-ROM volume control knob on front or back of computer to increase the volume. Solving Printer Problems Problem Printer will not print Printer will not turn . Check the paper tray and refill it if it is empty. Select online. Reference Guide 9-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 174
turn on the computer to integrate the device with the computer system. Solving Network Problems Problem Remote Wakeup feature is not functioning. Network driver does not detect network controller. Manageability." Run Computer Setup and enable network controller. continued 9-8 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 175
Solving Network Problems continued Problem Cause Network status link light does not turn on or flashes. No active network is detected. Network system into the correct operating mode. For more information, refer to Chapter 4, "Using Network Communications." continued Reference Guide 9-9 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 176
is a problem with the or memory conflict memory conflict with an expansion board. The network controller requires drivers. The files Compaq authorized service provider. Run Computer Setup and modify the network controller memory memory value. Run Computer Setup and modify the network controller memory - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 177
Compaq authorized service provider. Solving Memory Problems If you encounter memory problems Support CAS latency 2 or 3 operation • Are SPD-compliant Use the Device Manager to check memory configuration. Check the application documentation to determine the memory requirements. Check that the memory - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 178
Delete any TSRs that you do not need. Check the memory requirements for the application, or add more memory to the computer. Solving SCSI Problems Problem System with IDE and SCSI drives will not boot from SCSI To boot a SCSI drive, the drive ID number must be set to 0. 9-12 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 179
CD- problems occur as a result of the following: s The application was not installed correctly. s Memory was not allocated correctly. s There is a conflict between applications. A Local Alert message notifies you of an impending hardware fault. If the computer is connected to a network and the Compaq - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 180
internal temperature has risen to an unsafe level. Failure to take action soon may result in your computer automatically turning off without further warning. System Temperature Alert Message Recommended Actions 1. Save open files are still experiencing problems. IntelliSafe SMART Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 181
Compaq memory module information provided below if present. 2. Save open files and exit all applications. 3. Exit Windows. 4. Turn the system off, then turn it back on. 5. Have your System Administrator run the F10 Diagnostics 'RAM Long Test' if you are still experiencing problems. Reference Guide - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 182
location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Support NumbersHardware technical support in analyzing system configuration and diagnostic problems or troubleshooting. Customer Support NumbersInformation on service and support programs including warranty - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 183
Country Code Telephone Number Argentina General Information +54 -1-796-1616 Technical Support +54 -1-796-1717 Australia General Information 61-2-9911-1999 Technical Support 5LF/min) Compaq Care Center* Bel 0903/99.036(45BF/min) Lux 089/89.232 (12.5LF/min) Compaq Care Center Guide 9-17 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 184
Technical Support Country Code Customer Support Ordering Backup Software Battery Pack Recycling Caribbean General Information Technical Support Chile General Information Technical Support China General Information Technical support BBS PaqFax Compaq Verification Center Compaq Management Service - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 185
Information Technical Support* QuickLine (BBS) France General Information Technical Support Germany General Information* General Information Fax* All Products Fax* Menu Selection* Country Code +358 + /5 21 21 19 (0,48 DM/min.) 852-28681382 852-90116633 852-28671648 continued Reference Guide 9-19 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 186
BBS Ordering Backup Software Japan General Information* Technical Support* Presario* Windows 95 Support* Ordering Backup Software* FaxStation Korea General Information Technical Support Country Code +36 +36 +972 +972 +49 + -2-3470-07001 82-2-523-3575 82-082-902-77774 continued 9-20 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 187
Information Norway General Information Technical Support Poland General Information Technical Support Portugal General Information Technical Support * Toll-free, domestic telephone number Country Code +52 +52 +52 + 22-630-3535 -22-630-3535 -1-412-8400 -1-412-8460 continued Reference Guide 9-21 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 188
Support Spain General Information Technical Support Sweden General Information Sales Information Technical support, key accounts Technical support, charged calls* FaqPax (hämtfax) QuickLine (BBS) * Toll-free, domestic telephone number Country Code 52 25 -8-703 52 20 continued 9-22 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 189
Software Taiwan General Information Technical Support Email Address Thailand General Information United Arab Emirates (Dubai) General Information United Kingdom General Information FaxPaq QuickLine Bulletin Board * Toll-free, domestic telephone number Country Code +97 Telephone Number 0844 844 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 190
Worldwide Telephone Numbers continued Location United States Technical Support Country Code General Information PaqFax Download Facility (modem access only) Ordering Backup Software Battery Pack Recycling -345-1518 1-281-518-1418 1-800-952-7689 1-800-524-9859 -2-953-8844 9-24 Troubleshooting - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 191
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 192
declaration, contact: Compaq Computer Corporation P. the product. Energy Star Compliance Compaq Deskpro 4000 and 6000 Series an Energy Star Partner, Compaq Computer Corporation has determined the Compaq products achieve this by reducing the power consumption when not being used. Instructions - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 193
used in conjunction with an external Energy Star compliant monitor, will support the power-down features of the monitor. The Power Management feature inactivity. Refer to the "Power Management" section of this guide for instructions on modifying or disabling this feature. CAUTION: Using the Energy - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 194
Work Places in the Office Sector). The installation guides included with the monitor provide configuration information. Japanese Notice Laser Safety All Compaq systems equipped with CD-ROM drives, LS-120 diskette drives, or PD-CD Drives comply with the appropriate safety standards, including - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 195
internal laser beam may cause eye damage, do not open the cabinet. Wearing glasses and contact lenses, etc., increases the hazard. All maintenance should be performed by an authorized Compaq service trained by Compaq should attempt to repair this equipment. All troubleshooting and repair Guide A-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 196
, you must use a power cord that meets the requirements of that country. For more information on power cord set requirements, contact your Compaq authorized dealer, reseller, or service provider. The following information explains the requirements for power cord set selection: General Information - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 197
have a minimum rated current capacity of 7 A. 4. The attachment plug must be a two-pole, grounded type with a Japanese Industrial Standard C8303 (15 A, 125 VAC) configuration. Reference Guide A-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 198
1. The cord set fittings must bear the certification mark of the agency responsible for evaluation in a specific country. Acceptable agencies include: BSI (United Kingdom) OVE (Austria) CEBEC (Belgium) SEMKO (Sweden) DEMKO (Denmark) SETI (Finland) EANSW (Australia) SEV (Switzerland) IMQ - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 199
.08 cm 12.85 kg 15.71 kg 10° to 35°C -20° to 60°C 180-264 VAC 220-240 VAC 50 - 60 Hz continued Reference Guide B-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 200
VAC 100-120 VAC 50 - 60 Hz 5 A 200 W 200 W 260 W 8% to 90% 5% to 95% 770 Btu/hr 1060 Btu/hr Dimensions Height Width Depth Weight Compaq Enhanced Keyboard 1.50 in 18.00 in 6.50 in 3.5 lb 180-264 VAC 220-240 VAC 50 - 60 Hz 3 A 200 W 200 W 260 W 8% to 90% 5% to - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 201
80 2 18/21 94/173 100 120 MB 3.5 120 1440/720 Green 1 512 51-92 18/9 1736 80 2 20/25 70/70 41.67 Reference Guide B-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 202
Time Random Full Stroke Audio Output Level Cache Buffer Data Transfer Rate Sustained Burst 16X MAX CD-ROM Drive CD-ROM mode1, mode 2 Mixed mode (audio and data combined) CD-DA Photo CD (single and multi-session) CDi ready CD-XA ready 12 cm, 8 cm 550 MB (Mode 1, 12 cm) 640 MB (Mode 2, 12 cm - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 203
Level Cache Buffer Data Transfer Rate Sustained Burst 24X MAX CD-ROM Drive CD-ROM mode1, mode 2 Mixed mode (audio and data combined) CD-DA Photo CD (single and multi-session CDi ready CD-XA ready 12 cm, 8 cm 550 MB (Mode RMS) (typical 128 KB 1200 to 2400 KB/sec 4.0 MB/sec Reference Guide B-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 204
6220 6296 8209 255 6144 4 5 3 8 16 16 255 136-272 63 256 136-272 63 256 132-211 63 448 126-216 512 Because the Compaq Utilities are installed on a hidden partition on the hard drive, hard drive capacity will appear reduced when displayed by the computer. The hard drives are - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 205
Environment Temperature Humidity Electrical Bus Ethernet Network Interface Controller (NIC) RJ-45 AUI 10° to 35°C 10% to 90%, noncondensing 32-bit PCI bus Reference Guide B-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 206
Network Cable Specifications The RJ-45 and the AUI connectors require different cables. Following are the specifications for the cable required for each type of connector. Cable for RJ-45 Connections The RJ-45 connection uses an unshielded twisted pair (UTP) cable of 22, 24, or 26 gauge. The cable - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 207
codes that you may encounter during the power-on self-test (POST) or after restarting the computer, the probable source of the problem time or date in configuration memory Set the date and time under Control Panel. 164-Memory Size 2S Error Memory configuration incorrect. Run Computer Setup - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 208
, S = Short Probable Cause RAM failure. RAM failure. Cache memory error (processor cache). Cache memory controller or RAM failure. Recommended Action 1. Run Computer the proper criteria. Refer to "Solving Memory Problems" in chapter 9, "Troubleshooting." Reconnect keyboard with computer turned off. - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 209
the system board. Monochrome display controller. Replace the monochrome display controller. Both external and internal ports Run Computer Setup or Windows are assigned to parallel port X. NT or Windows 95 . Run Computer Setup or Windows NT or Windows 95 utilities. continued Reference Guide C-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 210
utilities. Run Computer Setup or Windows NT or Windows 95 utilities. Back up contents and replace hard drive. Back up contents and replace hard drive. Internal and external hard drive Run Computer Setup or Windows controllers are both assigned to NT or Windows 95 utilities. the primary address - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 211
3S * L = Long, S = Short Probable Cause Hard drive circuitry error. Internal temperature exceeds specification. Electronic serial number has become corrupted. Power-on successful. FailSafe Boot ROM" section of Chapter 2, "Understanding and Using Intelligent Manageability." Reference Guide C-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 212
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 213
5 Clock 6 Not Used Pointing Device (Mouse, green-colored icon) Connector and Icon Pin Signal 6 5 4 KEY 3 21 1 Data 2 Not Used 3 Ground 4 +5V 5 Clock 6 Not Used Reference Guide D-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 214
Connector and Icon 13 12 11 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 Parallel Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Signal Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 215
Serial Pin 1 2 3 4 5 6 7 8 9 Signal Carrier Detect Receive Data Transmit Data Data Term Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator Reference Guide D-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 216
External Infrared Transceiver Connector (yellow-colored icon) Connector and Icon Pin Signal 8 76 5 4 3 21 1 Transmit 2 Receive 3 Ground 4 5V 5 Mode 6 Not Used 7 Not Used 8 Not Used Connector and Icon 5 43 21 10 9 8 7 6 15 14 13 12 11 Monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 217
DB1 DB2 DB3 DB4 DB5 DB6 DB7 DBP Ground Ground Reserved TERMPWR Reserved Ground ATN # Ground BSY # ACK # RST # MSG # SEL # C/D REQ # Input/Output Reference Guide D-5 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 218
Connector and Icon Ethernet RJ-45 Pin 1 2 3 4 5 6 7 8 Connector and Icon 87 65 43 21 15 14 13 12 11 10 9 Ethernet AUI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal (+) Transmit Data (-) Transmit Data (+) Receive Data Not Used Not Used (-) Receive Data Not Used Not Used Signal Ground (+) - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 219
Line In-Connector Connector and Icon Line Out-Connector Connector and Icon Microphone Connector (blue-colored icon) Connector and Icon Stereo 1/8-inch Miniphone Headphone Connector Connector and Icon Stereo 1/8-inch Miniphone Reference Guide D-7 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 220
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 221
power switch so that power to the computer can be turned off using a power strip Switch Module and Location on Pentium-Based System Board Reference Guide E-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 222
the Desktop Computer," or Chapter 7, "Upgrading the Minitower Computer." ! WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. Disabling and Enabling the PowerOn Password The computer is shipped with the power-on password - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 223
to your computer using the switch on a power strip, you will not be able to use the Suspend feature or the Remote Management features. Reference Guide E-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 224
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 225
heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. s Use conductive field service tools. s Use a portable field service kit with a folding staticdissipating work mat. Reference - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 226
If you do not have any of the suggested equipment for proper grounding, contact your Compaq authorized dealer, reseller, or service provider. For more information on static electricity, contact your Compaq authorized dealer, reseller, or service provider. F-2 Electrostatic Discharge - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 227
and configures most Compaq components, including Compaq hard drives. If the machine you are servicing has a Compaq hard drive, go nonvolatile memory (CMOS) has become invalid, such as after the installation of a new battery, drive parameters must be entered manually for done. Reference Guide G-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 228
you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. For more information about Computer Setup, refer to Chapter 8, "Using Compaq Utilities." 2. If the computer is on, turn it off. 3. Unplug the computer. 4. Remove the computer cover or side panel. For more information about - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 229
Attaching the Replacement Battery to a Desktop Chassis Attaching the Replacement Battery to a Minitower Chassis Reference Guide G-3 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 230
3. Plug the battery connector onto pins 9-12 at E50 on the system board. Location of Pentium-Based E50 Header and Connecting Battery to Header Location of Pentium IIBased E50 Header and Connecting Battery to Header G-4 Installing a New Battery - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 231
to reconfigure the system t If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock. t If the computer has a Compaq hard drive, you have now successfully completed the installation. t If the computer has a third-party hard drive, you must reconfigure the hard drive using - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 232
- Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 233
In preparation for shipping the computer, complete the following steps: 1. Back up the hard drive files onto PD discs, tape cartridges, or diskettes. Be sure that the backup media is not exposed are seated properly and secured in the board slots before shipping the computer. Reference Guide H-1 - Compaq 270680-003 | Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 234
7. Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them. For environmental nonoperating ranges, refer to Appendix B, "Specifications." H-2 Shipping Preparation
R
EFERENCE
G
UIDE
Compaq Deskpro 4000
Series of Personal Computers
Compaq Deskpro 6000
Series of Personal Computers