Compaq Armada V300 Compaq Armada V300 Series Reference Guide - Page 147

Solving Hard Drive Problems Problem Possible Cause Solution Reading the hard Computer entered drive takes more time Hibernation due to a than usual after low battery condition restarting the and is now exiting computer from it. Give the computer time to restore the previously saved data to the state it was in before Hibernation occurred. Hard drive error occurs Hard drive has bad sectors or has failed. Run ScanDisk after placing a check in the Automatically Fix Errors box. If you are running Windows NT 4.0, go to the system prompt and type chkdisk. The computer will automatically scan for errors. Reformat the hard drive. Contact your Compaq authorized dealer, reseller, or service provider or the Compaq Customer Support Center for assistance. CAUTION: Reformatting the hard drive erases all of your files permanently; be sure to make backup diskettes of your information before reformatting the drive. Compaq also recommends that you order a backup of your preinstalled software before reformatting your hard drive. Note: The hard drives provided by Compaq for your Armada personal computer are unformatted. An unformatted hard drive capacity differs in comparison to the capacity of a formatted hard drive. For example, the storage capacity of an unformatted hard drive may display on the computer at 5.4 Gigabytes, but after formatting will display at 5.2 Gigabytes. This affects all hard drives regardless of make, model, and storage capacity. 16-10 Troubleshooting