Contents
xi
chapter 16
T
ROUBLESHOOTING
Troubleshooting Checklist
..........................................................
16-1
Solving Software Application Problems
...............................
16-26
appendix A
C
OMPAQ
C
USTOMER
S
UPPORT
Preparing to Call Technical Support
............................................
A-1
Worldwide Telephone Numbers
..................................................
A-2
appendix B
R
EGULATORY
N
OTICES
Regulatory Agency Series Numbers
............................................
B-1
Federal Communications Commission Notice
.............................
B-2
Modifications
..........................................................................
B-2
Cables
.....................................................................................
B-2
Declaration of Conformity for Products Marked with the
FCC Logo (United States only)
...............................................
B-2
Canadian Notice
..........................................................................
B-3
Avis Canadien
.............................................................................
B-3
European Notice
..........................................................................
B-3
Japanese Notice
...........................................................................
B-4
German Ergonomics Notice
.........................................................
B-4
Airline Travel Notice
...................................................................
B-4
Energy Star Compliance
..............................................................
B-4
Battery Notice
.............................................................................
B-4
Power Cords
................................................................................
B-5
Laser Safety
................................................................................
B-6
CDRH Regulations
.................................................................
B-6
Safety Precautions for Modems
...................................................
B-7
U.S. Regulations Governing the Use of Modems
.........................
B-7
Telephone Consumer Protection Act of 1991
...............................
B-9
Canadian Regulations Governing the Use of Modems
.................
B-9
New Zealand Modem Statements
..............................................
B-10
Macrovision Corporation Notice
...............................................
B-12