Compaq ProLiant 8500 Compaq Parallel Database Cluster Model PDC/05000 for Orac - Page 193

7-6 Compaq Parallel Database Cluster Model PDC/O5000 for Oracle8i and Windows 2000 Administrator Guide Refer to "Deinstalling a Partial OSD Installation" in Chapter 6, "Cluster Management," for information about how to remove a partial OSD installation. Unable to Start OracleCMService I Verify that the cluster interconnect is properly configured. I Make sure the OSDs have been properly installed on the nodes by running the OUI on the cluster's primary node. Click Installed Products and verify that an entry for the OSDs exists. I Verify that the OracleCMService has properly started by checking its error log. The default location for the error log is C:\compaq\ops\cmsvr.log. If not found in the default location, look in the same directory in which the OSD modules were installed. I Verify that the Node Manager Service, OracleNMService, is running. If not, see the error logs in C:\compaq\ops\nm.log. If OracleNMService is running, check the CM Server logs in C:\compaq\ops\cmsrvr.log. Attempt to start the OracleCMService again. I Check the System log and Applications log for errors. Unable to Start OracleNMService I Verify that the OracleNMService has properly started by checking the error log. The default location for the error log is C:\compaq\ops\nm.log. If not found in the default location, look in the same directory in which the OSD modules were installed. I Verify that Oracle8i software is correctly installed on all the nodes. Refer to Chapter 5, "Installation and Configuration" for an overview of Oracle8i software installation. Refer to the documentation provided with the software for detailed installation instructions. I Verify the connections and accessibility of the cluster components. Refer to the "Basic Troubleshooting Tips" section in this chapter. I Check the Windows 2000 Advanced Server event log for errors. Be sure to check both the System and Application logs.