D-Link DWL-2200AP Product Manual - Page 108

Link. No Cash on Delivery COD is allowed. Products sent COD will - replacement

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Section 8 - Warranty • The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material Authorization ("RMA") number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/. • After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. DLink will only replace the defective portion of the product and will not ship back any accessories. • The customer is responsible for all in-bound shipping charges to DLink. No Cash on Delivery ("COD") is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the United States, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay DLink's reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming. D-Link DWL-2200AP User Manual 108

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108
D-Link DWL-2200AP User Manual
Section 8 - Warranty
• The customer must obtain a Case ID Number from D-Link Technical
Support at 1-877-453-5465, who will attempt to assist the customer
in resolving any suspected defects with the product. If the product is
considered defective, the customer must obtain a Return Material
Authorization (“RMA”) number by completing the RMA form and
entering the assigned Case ID Number at https://rma.dlink.com/.
• After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure
that it will not be damaged in transit, and the RMA number must be
prominently marked on the outside of the package. Do not include
any manuals or accessories in the shipping package. DLink will only
replace the defective portion of the product and will not ship back any
accessories.
• The customer is responsible for all in-bound shipping charges to D-
Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will
either be rejected by D-Link or become the property of D-Link. Products
shall be fully insured by the customer and shipped to D-Link Systems,
Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not
be held responsible for any packages that are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer
via UPS Ground or any common carrier selected by D-Link. Return
shipping charges shall be prepaid by D-Link if you use an address in the
United States, otherwise we will ship the product to you freight collect.
Expedited shipping is available upon request and provided shipping
charges are prepaid by the customer. D-Link may reject or return any
product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible
from the outside of the package. The product owner agrees to pay D-
Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by D-Link not to be defective or
non-conforming.