Dell Alienware 27 Gaming AW2721D Alienware AW2721D Monitor Users Guide - Page 70

Troubleshooting, Preset Modes, Custom Color, Adjust R/G/B value under

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Intermittent Problems Monitor • malfunctions on & off • • Missing Color Picture missing • color • • Wrong Color Picture color • not good • • Image retention Faint shadow • from a static from the static image left on image the monitor for a displayed long period of appears on the • time screen Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to factory settings. Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Perform monitor self-test feature check. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector. Change the settings of the Preset Modes in the Game menu OSD depending on the application. Adjust R/G/B value under Custom Color in the Game menu OSD. Run the built-in diagnostics. Set the screen to turn off after a few minutes of screen idle time. These can be adjusted in Windows Power Options or Mac Energy Saver setting. Alternatively, use a dynamically changing screensaver. 70 | Troubleshooting

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Troubleshooting
Intermittent
Problems
Monitor
malfunctions
on & off
•
Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
•
Reset the monitor to factory settings.
•
Perform monitor self-test feature check to
determine if the intermittent problem
occurs in self-test mode.
Missing Color
Picture missing
color
•
Perform monitor self-test feature check.
•
Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
•
Check for bent or broken pins in the video
cable connector.
Wrong Color
Picture color
not good
•
Change the settings of the
Preset Modes
in the
Game
menu OSD depending on the
application.
•
Adjust R/G/B value under
Custom Color
in the
Game
menu OSD.
•
Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for a
long period of
time
Faint shadow
from the static
image
displayed
appears on the
screen
•
Set the screen to turn off after a few
minutes of screen idle time. These can be
adjusted in Windows Power Options or
Mac Energy Saver setting.
•
Alternatively, use a dynamically changing
screensaver.