Dell PowerStore 5200T EMC PowerStore Release Notes for PowerStore OS Version 3 - Page 30

Cluster MTU value. Changing the MTU value, If a High Availability HA event occurs

Page 30 highlights

Issue ID MDT-195652 MDT-147688 MDT-139095 MDT-137232 MDT-116676 MDT-431126 MDT-430190 MDT-345741 MDT-289213 Functional Area Description Storage - File Unable to remove the description from an NFS Export. Storage - File Storage - File Storage - File SMB clients cannot connect to a NAS server when the NAS server name is more than 15 characters. This is because by default the SMB server computer name takes the NAS server name. While trying to create or delete a snapshot the following error message was returned: "Addition [or deletion] of NFS Export failed due to [The path [path_name] was not found on the system and cannot be exported.]" Under rare circumstances, NAS services could be disrupted, if the appliance is close to reaching the maximum used data capacity. Storage - File Support Support Support SupportAssist The "NAS node is down," major alert may be seen after changing the Cluster MTU value. Changing the MTU value may cause degradation or disruption in NAS (file) services. If an appliance is removed from a multiappliance cluster and the appliance is added back to same cluster, the migration sessions may enter a System Paused state. The same issue may occur if a new appliance is added to the same multi-appliance cluster. If a High Availability (HA) event occurs during an add appliance operation and the add operation fails, a subsequent add operation for that appliance may also fail. The "svc_dc upload" script fails with the error "No path was found for the data collection." While attempting to upload data to SupportAssist, a node failover or node reboot occurred. Because of the node failover, or reboot it was unclear if the data successfully uploaded to SupportAssist. Workaround/Resolution To change the description, overwrite the current description with a blank character space. Save the NFS Export with no description, then go back and update the description again. Set the NAS Server name with 15 characters or less or set the SMB server's computer name with 15 characters or less. To modify the computer name, select all the characters in PowerStore Manager, and type the new name. Wait for some time and try the action again. Take one of the following actions on the appliance on which the NAS service is installed: add capacity to the appliance (for example, add drives or expansion enclosures), increase free capacity on the system (for example, deleting unused snapshots, volumes), or migrate data off the system. Wait for the alert to clear before performing any further NAS (File) operations. Contact your service provider for assistance. Contact your service provider for assistance. Wait five minutes and retry the "svc_dc upload" script. Upload the data to SupportAssist again once the failover, or reboot has completed. 30 Known Issues

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30
Known Issues
Issue ID
Functional Area
Description
Workaround/Resolution
MDT-195652
Storage - File
Unable to remove the description from an
NFS Export.
To change the description, overwrite the
current description with a blank character
space. Save the NFS Export with no
description, then go back and update the
description again.
MDT-147688
Storage - File
SMB clients cannot connect to a NAS server
when the NAS server name is more than 15
characters. This is because by default the
SMB server computer name takes the NAS
server name.
Set the NAS Server name with 15
characters or less or set the SMB server's
computer name with 15 characters or less.
To modify the computer name, select all
the characters in PowerStore Manager,
and type the new name.
MDT-139095
Storage - File
While trying to create or delete a snapshot
the following error message was returned:
"Addition [or deletion] of NFS Export failed
due to [The path [path_name] was not
found on the system and cannot be
exported.]"
Wait for some time and try the action
again.
MDT-137232
Storage - File
Under rare circumstances, NAS services
could be disrupted, if the appliance is close
to reaching the maximum used data
capacity.
Take one of the following actions on the
appliance on which the NAS service is
installed: add capacity to the appliance
(for example, add drives or expansion
enclosures), increase free capacity on the
system (for example, deleting unused
snapshots, volumes), or migrate data off
the system.
MDT-116676
Storage - File
The "NAS node <node name> is down,"
major alert may be seen after changing the
Cluster MTU value. Changing the MTU value
may cause degradation or disruption in NAS
(file) services.
Wait for the alert to clear before
performing any further NAS (File)
operations.
MDT-431126
Support
If an appliance is removed from a multi-
appliance cluster and the appliance is added
back to same cluster, the migration sessions
may enter a System Paused state. The same
issue may occur if a new appliance is added
to the same multi-appliance cluster.
Contact your service provider for
assistance.
MDT-430190
Support
If a High Availability (HA) event occurs
during an add appliance operation and the
add operation fails, a subsequent add
operation for that appliance may also fail.
Contact your service provider for
assistance.
MDT-345741
Support
The “svc_dc upload” script fails with the
error "No path was found for the data
collection."
Wait five minutes and retry the “svc_dc
upload” script.
MDT-289213
SupportAssist
While attempting to upload data to
SupportAssist, a node failover or node
reboot occurred. Because of the node
failover, or reboot it was unclear if the data
successfully uploaded to SupportAssist.
Upload the data to SupportAssist again
once the failover, or reboot has
completed.