Dell PowerVault MD3200 SMI-S Provider Installation Guide - Page 16

Table 4-1. Common Issues and Resolutions (continued) Issue Recommended Action Turning the Linux system off, takes a long No action recommended. Exiting the SMI time. provider can take up to 15 minutes in Linux environments. The CIM client methods fail due to authentication error or "Return Code -4". During installation, you do not run into any issues with the storage array password because the SMI-S Provider does not yet have information about the storage arrays to manage. However, after you add the storage arrays, a Return Code - 4 message is displayed for any method that runs. A specific error message is not displayed other than the return value, but the SMI-S Provider trace log shows that the method failed because of an authentication failure. Update the Property - Secret with the current storage array password in the SharedSecret instance by using Modify Instance CIM. You can perform this operation from the client used for communicating with SMI-S Provider (for example, CIM Navigator). The following message is displays when You can ignore this message when using you use the CIM CLI application: the CIM command line interface. roundTripTime is incorrect in ClientOpPerformanceData 16 Troubleshooting the SMI-S Provider