Dell Precision M20 Dell€Precision€Mobile€Worksta - Page 98

Printer Problems

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Reseat the memory modules - If the computer power light turns on but the display remains blank, reinstall the memory modules. Ensuring Sufficient Power for Your Computer Your computer is designed to use the 90-W AC adapter; for optimum system performance, you should always use this adapter. The 65-W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using lesspowerful AC adapters, including the 65-W AC adapter, will cause you to receive a WARNING message. Docking Power Considerations NOTE: Ensure that your battery is charged before attempting to undock your computer. NOTE: When you undock your computer from the docking device, a solid black screen may appear, depending on the type of video adapter that you are using. This is expected behavior and does not indicate that a problem exists. See your docking device documentation for more information on undocking your computer. Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone. Ensure that the 90-W AC adapter is connected to your computer when the computer is docked to the Dell D/Dock. Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. Check the printer documentation - See the printer documentation for setup and troubleshooting information. Ensure that the printer is turned on Check the printer cable connections - l See the printer documentation for cable connection information. l Ensure that the printer cables are securely connected to the printer and the computer. Test the electrical outlet - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Verify that the printer is recognized by Windows - Windows XP 1. Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2. Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. Windows 2000

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Ensuring Sufficient Power for Your Computer
Your computer is designed to use the 90-W AC adapter; for optimum system performance, you should always use this adapter.
The 65-
W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using less
-
powerful AC adapters, including the 65-W AC adapter, will cause you to receive a
WARNING
message.
Docking Power Considerations
Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone.
Ensure that the 90-W AC adapter is connected to your computer when the computer is docked to the Dell D/Dock.
Docking While the Computer Is Running
If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is
connected to the computer.
AC Power Loss While the Computer Is Docked
If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.
Printer Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
Reseat the memory modules
—
If the computer power light turns on but the display remains blank, reinstall the
memory
modules.
NOTE:
Ensure that your battery is charged before attempting to undock your computer.
NOTE:
When you undock your computer from the docking device, a solid black screen may appear, depending on the type of video adapter that you are
using. This is expected behavior and does not indicate that a problem exists. See your docking device documentation for more information on undocking
your computer.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation —
See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections
—
l
See the printer documentation for cable connection information.
l
Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet
—
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows
—
Windows XP
1.
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2.
Click
View installed printers or fax printers
.
If the printer is listed, right-click the printer icon.
3.
Click
Properties
and click the
Ports
tab. For a parallel printer, ensure that the
Print to the following port(s):
setting is
LPT1 (Printer
Port)
. For a USB printer, ensure that the
Print to the following port(s):
setting is
USB
.
Windows 2000