Dell S2440L User's Guide - Page 41

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD - hdmi problem

Page 41 highlights

Shaky/Jittery Video Missing Pixels Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/Vertical Lines Wavy picture or fine movement LCD screen has spots LCD screen has bright spots Picture too dim or too bright Screen not centered correctly Screen has one or more lines Synchronization Problems Screen is scrambled or appears torn Safety Related Issues Intermittent Problems Missing Color Wrong Color Visible signs of smoke or sparks Monitor malfunctions on & off Picture missing color Picture color not good Image retention from a static image left Faint shadow from the static image on the monitor for a long period of time displayed appears on the screen Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables. Reset the monitor to Factory Settings. Change the video resolution to the correct aspect ratio (16:9). Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Reset the monitor to Factory Settings. Check environmental factors. Relocate the monitor and test in another room. Cycle power on-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com. Cycle power on-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com. Reset the monitor to Factory Settings. Auto Adjust via OSD. Adjust brightness & contrast controls via OSD. Reset the monitor to Factory Settings. Auto Adjust via OSD. Adjust horizontal & vertical controls via OSD. NOTE: When using HDMI input, the positioning adjustments are not available. Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. NOTE: When using HDMI input, the Pixel Clock and Phase adjustments are not available. Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode. Do not perform any troubleshooting steps. Contact Dell immediately. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings. Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Perform monitor self-test feature check. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector. Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Run the built-in diagnostics. Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver.

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Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery Video
Wavy picture or fine movement
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has spots
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com
.
Stuck-on Pixels
LCD screen has bright spots
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com
.
Brightness Problems
Picture too dim or too bright
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Geometric Distortion
Screen not centered correctly
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust horizontal & vertical controls via OSD.
NOTE:
When using HDMI input, the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more lines
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
NOTE:
When using HDMI input, the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or appears torn
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the
safe mode
.
Safety Related Issues
Visible signs of smoke or sparks
Do not perform any troubleshooting steps.
Contact Dell immediately.
Intermittent Problems
Monitor malfunctions on & off
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color
Picture missing color
Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.
Wrong Color
Picture color not good
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color
Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics.
Image retention from a static image left
on the monitor for a long period of time
Faint shadow from the static image
displayed appears on the screen
Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see
Power Management Modes
).
Alternatively, use a dynamically changing screensaver.