Dell Studio 1747 Setup Guide - Page 54

Memory Problems, Lockups and Software Problems

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Solving Problems Memory Problems If you receive an insufficient memory message - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 77). If you experience other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 59). • If the problem persists, contact Dell (see "Contacting Dell" on page 77). Lockups and Software Problems If the computer does not start up - Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. 52

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52
Solving Problems
Memory Problems
If you receive an insufficient memory
message
—
Save and close any open files and exit any
•
open programs you are not using to see if
that resolves the problem.
See the software documentation for minimum
•
memory requirements. If necessary, install
additional memory (see the
Service Manual
at
support.dell.com/manuals
).
Reseat the memory module(s) into the
•
connector(s) (see the
Service Manual
at
support.dell.com/manuals
for instructions).
If the problem persists, contact Dell (see
•
“Contacting Dell” on page 77).
If you experience other memory problems
—
Run the Dell Diagnostics (see “Dell
•
Diagnostics” on page 59).
If the problem persists, contact Dell (see
•
“Contacting Dell” on page 77).
Lockups and Software
Problems
If the computer does not start up
— Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding
—
End the program:
Press <Ctrl><Shift><Esc> simultaneously.
1.
Click
2.
Applications
.
Click the program that is no longer
3.
responding
Click
4.
End Task
.
If a program crashes repeatedly
— Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE:
Software usually includes
installation instructions in its
documentation or on the CD.