Dell XPS Gen 4 Owner's Manual - Page 56

Dell Diagnostics, When to Use the Dell Diagnostics - not booting to cd

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www.dell.com | support.dell.com Light Pattern ABCD ABCD Problem Description Another failure has occurred. The computer is in a normal operating condition after POST. Suggested Resolution • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see page 75). • If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly. • The operating system is attempting to boot from a device (such as the floppy drive or hard drive); check system setup (see page 119) to make sure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see page 131). None. = yellow = green = off Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" (see page 37) and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. Start the Dell Diagnostics from either your hard drive (see page 56) or from the Dell Dimension ResourceCD. 56 Advanced Troubleshooting

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56
Advanced Troubleshooting
www.dell.com | support.dell.com
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the
Product Information Guide
.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" (see
page 37) and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
Start the Dell Diagnostics from either your hard drive (see page 56) or from the
Dell Dimension
ResourceCD
.
Another failure has occurred.
•
Ensure that the cables are properly
connected to the system board from
the hard drive, CD drive, and DVD
drive (see page 75).
•
If there is an error message on your
screen identifying a problem with a
device (such as the floppy drive or
hard drive), check the device to make
sure it is functioning properly.
•
The operating system is attempting to
boot from a device (such as the floppy
drive or hard drive); check system
setup (see page 119) to make sure the
boot sequence is correct for the
devices installed on your computer.
•
If the problem persists, contact Dell
(see page 131).
The computer is in a normal operating
condition after POST.
None.
Light Pattern
Problem Description
Suggested Resolution
= yellow
= green
= off
A
B
C
D
A
B
C
D