Electrolux E23BC69SPS Complete Owners Guide English - Page 38

Solutions to Common Problems

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38 Solutions to Common Problems Before you call... If you experience a problem with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes common problems, causes, and suggested solutions. Concern Potential Cause Automatic Ice Maker Common Solution Ice maker is • Ice maker is turned off. not making any ice. • Turn on ice maker. For the fresh food ice maker, press ice maker on-off once. For the freezer ice maker, lower the arm to turn the ice maker on, or raise it and snap it in its upper position to turn the ice maker off. • Refrigerator is not • Connect the unit to the household connected to water line or water supply and ensure the water water valve is not open. valve is open. • The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • The water filter is not seated properly. • Remove and re-install the water filter. Be sure to rotate it fully into the locked position. • The water filter may be clogged with foreign material. • If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. • Freezer ice maker wire • Move any item or frozen ice cubes signal arm is being held that may block the signal arm from up by an item not allowing being in the on or down position. it to go in the on or down Additionally, the ice bin itself may be position. out of position so that it prevents the signal arm from dropping all the way down. Be sure the bin is pushed all the way to the rear of the shelf. See Automatic Ice Maker-Freezer section in manual.

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38
Solutions to Common Problems
Before you call...
If you experience a problem with your refrigerator or notice a product behavior or
condition that you do not understand, you can usually avoid a call to your service
representative by referring to this section for an answer. Beginning with the following
table, this information includes common problems, causes, and suggested solutions.
Concern
Potential Cause
Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
Ice maker is turned off.
Refrigerator is not
connected to water line or
water valve is not open.
The water supply line is
kinked.
The water filter is not
seated properly.
The water filter may be
clogged with foreign
material.
Freezer ice maker wire
signal arm is being held
up by an item not allowing
it to go in the on or down
position.
Turn on ice maker. For the fresh food
ice maker, press ice maker on-off
once. For the freezer ice maker,
lower the arm to turn the ice maker
on, or raise it and snap it in its upper
position to turn the ice maker off.
Connect the unit to the household
water supply and ensure the water
valve is open.
Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
Remove and re-install the water
filter. Be sure to rotate it fully into the
locked position.
If water dispenses slowly or not at
all, or if the filter is six months old or
older, it should be replaced.
Move any item or frozen ice cubes
that may block the signal arm from
being in the on or down position.
Additionally, the ice bin itself may be
out of position so that it prevents the
signal arm from dropping all the way
down. Be sure the bin is pushed all
the way to the rear of the shelf. See
Automatic Ice Maker-Freezer section
in manual.