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Epson C1100N User Guide - Page 212

If EPUSBX: EPSON AcuLaser C1100 is displayed in the, My Computer, Properties

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If EPUSBX: (EPSON AcuLaser C1100) is displayed in the "Print to the following port" list, then the USB printer device driver and printer software are installed correctly. If the correct port is not displayed, proceed to the next step. 2. Right-click the My Computer icon on your desktop, then click Properties. 212 Troubleshooting

Section	Page
Where to Find Information	2
Contents	3
Safety Information	10
Warnings, Cautions, and Notes	10
Safety Precautions	10
Important Safety Instructions	13
Power On/Off Cautions	14
Getting to Know Your Printer	15
Printer Parts	15
Front view	15
Rear view	16
Inside the printer	16
Control panel	17
Options and Consumable Products	19
Options	19
Consumable products	19
Various Printing Options	20
Double-sided printing	20
Fit to page printing	21
Pages per sheet printing	21
Watermark printing	22
Paper Handling	23
Paper Sources	23
MP tray	23
Optional paper cassette unit	25
Selecting a paper source	25
Loading Paper	27
MP tray	27
Optional 500-Sheet Paper Cassette Unit	29
Output tray	31
Printing on Special Media	32
EPSON Color Laser Paper	32
EPSON Color Laser Transparencies	33
EPSON Color Laser Coated Paper	34
Envelopes	35
Labels	37
Thick paper and extra thick paper	38
Transparencies	38
Loading a custom paper size	39
Using the Printer Software with Windows	40
About the Printer Software	40
Accessing the printer driver	40
Making Changes to Printer Settings	41
Making the print quality setting	41
Resizing printouts	48
Modifying the print layout	50
Using a watermark	52
Duplex printing	56
Making Extended Settings	60
Making Optional Settings	62
Monitoring Your Printer Using EPSON Status Monitor 3	63
Installing EPSON Status Monitor 3	63
Accessing EPSON Status Monitor 3	66
Getting printer status details	67
Order Online	69
Setting Monitoring Preferences	71
Status Alert window	73
Job Management function	73
Stopping monitoring	77
Monitored Printers settings	77
Setting Up the USB Connection	78
Canceling Printing	80
Uninstalling the Printer Software	81
Uninstalling the printer driver	81
Uninstall the USB device driver	84
Using the Printer Software with Macintosh	86
About the Printer Software	86
Accessing the printer driver	87
Making Changes to Printer Settings	88
Making the print quality settings	88
Resizing printouts	96
Modifying the print layout	97
Using a watermark	99
Duplex printing	104
Making Extended Settings	107
Monitoring Your Printer using EPSON Status Monitor 3	110
Accessing EPSON Status Monitor 3	110
Getting printer status details	112
Setting Monitoring Preferences	114
Status Alert window	116
Using the Job Management function	117
Setting Up the USB Connection	119
Canceling Printing	120
Uninstalling the Printer Software	121
For Mac OS X	121
For Mac OS 9	122
Setting Up Your Printer on a Network	123
For Windows	123
Sharing the printer	123
Setting up your printer as a shared printer	124
Using an additional driver	126
Setting up clients	132
Installing the printer driver from the CD-ROM	140
For Macintosh	142
Sharing the printer	142
For Mac OS X users	142
For Mac OS 9 users	142
Installing Options	146
Optional Paper Cassette Unit	146
Handling precautions	146
Installing the optional paper cassette unit	147
Removing the optional paper cassette unit	149
Duplex Unit	150
Installing the Duplex Unit	150
Removing the Duplex Unit	154
Memory Module	155
Installing a memory module	155
Removing a memory module	158
Maintenance and Transportation	159
Replacement Messages	159
Toner Cartridge	161
Handling precautions	161
Replacing a toner cartridge	162
Photoconductor Unit	165
Handling precautions	165
Replacing the photoconductor unit	166
Cleaning the Printer	169
Cleaning the pickup roller	170
Cleaning the print head	170
Transporting the Printer	172
For long distances	172
For short distances	173
Finding a place for the printer	174
Troubleshooting	176
Clearing Jammed Paper	176
Precautions for clearing jammed paper	176
Jam C (cover C)	177
Jam D (cover D)	179
Jam E (cover E)	182
Jam F (cover F)	183
Jam DM (cover DM)	186
Jam MP (MP tray)	187
Jam LC (paper cassette)	188
Jam G (cover G)	189
When transparencies are jammed at the MP tray	191
Printing a Status Sheet	193
Operational Problems	194
The Ready light does not turn on	194
The printer does not print (Ready light off)	194
The Ready light is on but nothing prints	195
The optional product is not available	196
Sharing Problems	196
Network printers cannot be monitored in a Windows 95 environment	196
Printout Problems	197
Printout is garbled	197
Color Printing Problems	198
Cannot print in color	198
The printout color differs when printed from different printers	198
The color looks different from what you see on the computer screen	199
Print Quality Problems	200
The background is dark or dirty	200
White dots appear in the printout	200
Print quality or tone is uneven	201
Half-tone images print unevenly	201
Toner smudges	202
Areas are missing in the printed image	203
Completely blank pages are output	203
The printed image is light or faint	204
The non-printed side of the page is dirty	204
Memory Problems	205
Print quality decreased	205
Insufficient memory for current task	205
Insufficient memory to print all copies	205
Paper Handling Problems	206
Paper does not feed properly	206
Problems Using Options	207
Paper does not feed from the optional paper cassette	207
Feed jam when using the optional paper cassette	208
An installed option cannot be used	208
Correcting USB Problems	209
USB connections	209
Windows operating system	209
Printer software installation	209
Status and Error Messages	216
Canceling Printing	228
Using the Cancel Job button	228
Using the Reset menu	228
Contacting Customer Support	229
Technical Specifications	231
Printer Features	231
High-quality printing	231
Duplex printing	231
Pre-defined color settings in the printer driver	232
Toner save mode	232
Resolution Improvement Technology and Enhanced MicroGray technology	232
Paper	233
Available paper types	233
Paper that should not be used	234
Printable area	235
Printer	235
General	235
Environmental	236
Mechanical	237
Electrical	238
Standards and approvals	239
Interfaces	240
Parallel interface	240
USB interface	241
Ethernet interface	241
Options and Consumables	242
Optional 500-Sheet Paper Cassette Unit	242
Duplex Unit	243
Memory modules	243
Toner cartridge	244
Photoconductor unit	245
Functions of the Control Panel	247
Using the Control Panel Menus	247
When to make control panel settings	247
How to access the control panel menus	247
Control Panel Menus	249
Information Menu	249
Status Menu	251
Tray Menu	251
Setup Menu	252
Reset Menu	254
Parallel Menu	255
USB Menu	256
Network Menu	258
Printer Adjust Menu	258
Working with Fonts	261
EPSON BarCode Fonts (Windows Only)	261
System requirements	263
Installing EPSON BarCode Fonts	263
Printing with EPSON BarCode Fonts	265
BarCode Font specifications	269
Notice for Windows XP Users	280
Glossary	284