Epson DS-320 Users Guide - Page 100

Scanned Image is Cropped, Resetting the Epson Scan 2 Settings, Crop Margins for Size Auto

Page 100 highlights

Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture. Note: The maximum paper length is 44 inches (1,117.6 mm); select Customize to create a custom paper size. • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture (Mac): Click the Scan button and select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. Parent topic: Solving Scanned Image Quality Problems Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click and select All apps > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. 100

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100
Scanned Image is Cropped
If the edges of a scanned image are cropped, try the following solutions:
• Select
Auto Detect
or
Auto Detect (Long Paper)
as the Document Size setting in Epson Scan 2,
Document Capture Pro, or Document Capture.
Note:
The maximum paper length is 44 inches (1,117.6 mm); select
Customize
to create a custom
paper size.
• In Epson Scan 2, select the
Main Settings
tab. Select
Document Size
>
Settings
and then adjust the
cropping area shown in the
Crop Margins for Size "Auto"
setting.
Document Capture Pro (Windows)
: Select
Detailed Settings
from the Scan window. Select
Document Size
>
Settings
and then adjust the cropping area shown in the
Crop Margins for Size
"Auto"
setting.
Document Capture (Mac)
: Click the
Scan button and select
Detailed Settings
from the Scan
window. Select
Document Size
>
Settings
and then adjust the cropping area shown in the
Crop
Margins for Size "Auto"
setting.
Parent topic:
Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 Settings using the Epson Scan 2 Utility.
1.
Do one of the following to start the Epson Scan 2 Utility:
Windows 10
: Click
and select
All apps
>
EPSON
>
Epson Scan 2 Utility
.
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
.
Windows (other versions)
: Click
or
Start
, and select
All Programs
or
Programs
. Select
EPSON
>
Epson Scan 2
>
Epson Scan 2 Utility
.
Mac:
Open the
Applications
folder, open the
Epson Software
folder, and select
Epson Scan 2
Utility
.
2.
Click the
Other
tab.
3.
Click
Reset
.
Note:
If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re-
install it.