Epson DS-320 Users Guide - Page 94

Original Feeds Incorrectly in Scanner, Original Jams in Scanner, Parent topic, Related concepts

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• Make sure the ready light stops flashing, indicating that the scanner is ready to scan. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner, try these solutions: • If multiple pages feed at once, try the following: • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them. • Load fewer originals at a time. • Load only originals that meets the specifications for your scanner. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off. Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not include this setting. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 94

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94
• Make sure the ready light stops flashing, indicating that the scanner is ready to scan.
Parent topic:
Solving Scanning Problems
Related concepts
Uninstall Your Scanner Software
Related references
Windows System Requirements
Mac System Requirements
Original Feeds Incorrectly in Scanner
If you have problems feeding originals in your scanner, try these solutions:
• If multiple pages feed at once, try the following:
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meets the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
• Scan the originals one by one using the
Automatic Feeding Mode
setting in Epson Scan 2.
• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start
Epson Scan 2, select the
Main Settings
tab, select the
Detect Double Feed
setting, and select
Off
.
Note:
On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not
include this setting.
Parent topic:
Solving Scanning Problems
Related tasks
Cleaning Inside Your Scanner
Related topics
Loading Originals
Original Jams in Scanner
If an original has jammed inside the scanner, follow these steps:
1. Turn off your scanner.
2. Remove all originals from the input tray.