Epson Expression 11000XL Users Guide - Page 64
The scanning area or direction is unsatisfactory
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may occur if the film is curled. Colors Differ From the Original Colors for Film or Slide Images Clean the product. Top The scanning area or direction is unsatisfactory The edges of your original are not scanned Move the document or photo at least 1.5 mm (0.06 inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping. Negative Film Preview Images Look Strange Make sure the Document Type setting (Home Mode) or Film Type settings (Professional Mode) are set correctly for your film. See the Epson Scan help for details. If you are in normal preview, the dark area around the film and the frame of the film holder is perceived as white. This alters the exposure and causes images to appear darker. Create marquees on the image area you want to scan, then click Zoom to preview the area. See the Epson Scan help for details. Use thumbnail preview instead of normal preview. See the Epson Scan help for details. Top (NPD4827 - 00 EN)