Epson TM-U950P Operation Manual - Page 48

Paper handling problems, Slip paper or personal checks are not fed properly or become jammed

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The printer sounds like it is printing, but nothing is printed. The ribbon cassette may not be installed properly. See the instructions in Chapter 1. The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1. The printout is faint. The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1. A line of dots is missing in the printout. The print head may be damaged. Stop printing and contact your dealer or a qualified service person. Paper handling problems Slip paper or personal checks are not fed properly or become jammed frequently. One or both of the paper rolls is not installed properly. Remove and reinstall both paper rolls as described in Chapter 1. Paper is jammed inside the printer. To clear a paper jam, follow the steps below. CAUTION: The print head becomes very hot during printing. Allow it to cool before you reach into the printer. 1. Turn the printer off and open the printer cover. Troubleshooting 3-3

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Troubleshooting
3-3
The printer sounds like it is printing, but nothing is printed.
The ribbon cassette may not be installed properly. See the
instructions in Chapter 1.
The ribbon may be worn out. Replace the ribbon cassette as
described in Chapter 1.
The printout is faint.
The ribbon may be worn out. Replace the ribbon cassette as
described in Chapter 1.
A line of dots is missing in the printout.
The print head may be damaged. Stop printing and contact your
dealer or a qualified service person.
Paper handling problems
Slip paper or personal checks are not fed properly or become jammed
frequently.
One or both of the paper rolls is not installed properly. Remove
and reinstall both paper rolls as described in Chapter 1.
Paper is jammed inside the printer.
To clear a paper jam, follow the steps below.
CAUTION:
The print head becomes very hot during printing. Allow it to
cool before you reach into the printer.
1.
Turn the printer off and open the printer cover.