GE 19GT270 User Guide - Page 13

Troubleshooting If you experience any difficulty with your TV, check these basic remedies before calling your service technician. TV will not turn on or controls don't work • Check to make sure it is plugged in. • Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else. • Try unplugging set for two minutes, plugging it back in, and then turning it on again. Problems with remote • Maybe something is between the remote and the remote sensor. • Maybe the remote is not aimed directly at theTV's remote sensor. • Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing batteries. • Remove batteries and hold down one or more buttons for several seconds. Install the batteries and try the remote. Turns on or off while playing • Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high. • Maybe the component connected to the input jacks is not turned on. • Maybe the SleepTimer is active. Can't select certain channel • Channel may be blocked or not approved in the Parental Controls menu. Blank screen or black box appears on the screen • Try another channel. • Press RESET, in case the picture controls are set too low. • Captioning may be turned on. Check the Closed-Caption Display control panel in the Screen menu. No sound, picture okay • Maybe sound is muted. Try pressing volume up button to restore sound. No picture, no sound, but light is on • Maybe cable/air function is in wrong position. • Maybe a vacant channel is tuned. Sound okay, picture poor • Check antenna connections. • Try adjusting sharpness function to improve weak signals. 11