GE GTH21SCXSS Use and Care Manual - Page 27

Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. GEAppliances.com Problem Freezer door pops open when refrigerator door is closed Door does not close by itself Refrigerator does not operate Vibration or rattling (slight vibration is normal) Motor operates for long periods or cycles on and off frequently (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) Refrigerator or freezer compartment too warm Frost or ice crystals on frozen food (frost within package is normal) Frequent "buzzing" sound Small or hollow cubes Possible Causes This is normal if, after popping open, the freezer door closed on its own. Leveling legs need adjusting. What To Do • This indicates that there is a good seal on the freezer door. If the freezer door does not automatically close after popping open, the rollers need adjusting. See Rollers and Leveling Legs. •See Rollers and Leveling Legs. Refrigerator in defrost cycle. Refrigerator control in 1 (off) position. Refrigerator is unplugged. The fuse is blown/circuit breaker is tripped. Refrigerator is not resting on all four rollers. • Wait about 40 minutes for defrost cycle to end. • Move the refrigerator and freezer control to a temperature setting. • Push the plug completely into the outlet. • Replace fuse or reset the breaker. • Adjust leveling legs (See Rollers and Leveling Legs). Normal when refrigerator is first plugged in. Often occurs when large amounts of food are placed in refrigerator. Door left open. Hot weather or frequent door openings. Temperature controls set at the coldest setting. • Wait 24 hours for the refrigerator to completely cool down. • This is normal. • Check to see if package is holding door open. • This is normal. • See About the controls. Temperature control not set cold enough. Warm weather or frequent door openings. Door left open. Freezer door popped open. • See About the controls. • Set the temperature control one step colder. See About the controls. • Check to see if package is holding door open. • See the problem Freezer door pops open when refrigerator door is closed. Door left open. Too frequent or too long door openings. Food blocking freezer air vents. • Check to see if package is holding door open. • Move items away from the back wall of the freezer. Icemaker power switch is in the I (on) position, but the water supply to the refrigerator has not been connected. • Set the power switch to the O (off) position. Keeping it in the I (on) position will damage the water valve. Water filter clogged. • Replace filter cartridge with new cartridge or with plug. 27