Hamilton Beach 70595H Use And Care - Page 10
Troubleshooting Guide
UPC - 400947059558
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840170100 Ev03.qxd 7/16/07 10:37 AM Page 10 Troubleshooting Guide Before calling the Customer Service Number, carefully check the list below for a possible solution to your question. POTENTIAL PROBLEM Unit does not operate on any speed or Pulse. Food is not chopped, sliced or shredded uniformly. Unit stops and will not come back on. Unit has a burning smell. Motor seems weak. PROBABLE CAUSE/SOLUTION • Is the unit plugged in? Does the outlet work? • Are the bowl, bowl lid, and food chute lid all locked in place? See pp. 4-5 "How to Assemble." • Packing too much food in the food chute, or pushing too hard on the food pusher may cause the processed food to be irregulary sliced or shredded. Refer to the food processing charts for recommended sizes and quantities. • Are you using the recommended speed? See pp. 8-9 "Food Processing Charts." • Are the bowl, bowl lid, and food chute lid all locked in place? They may have moved slighty during processing. See pp. 4-5 "How to Assemble." • Is the outlet still working? Check it by plugging in a working lamp or other appliance. You may have overloaded the circuit and blown a fuse or tripped the circuit breaker. • Turn unit OFF, allow to stand for 3 to 4 minutes, then turn back ON. If none of these suggestions correct the problem, DO NOT attempt to repair the unit. Call the Customer Service number to get the name of your nearest Authorized Service Center. • There may be a residue left on the motor from the manufacturing process, causing a slight odor during initial use. This will go away. If a strong odor or any visible smoke appears, unplug the unit IMMEDIATELY and call the Customer Service number. • Are you using the recommended speed for the item you are processing? See pp. 8-9 "Food Processing Charts." • Are you using the recommended food size and quantity to be processed? Refer to the food processing charts for recommended food sizes and speeds. See pp. 8-9 "Food Processing Charts." 10