Harman Kardon AVR 144 Owners Manual - Page 44

Troubleshooting Guide

Page 44 highlights

TROUBLESHOOTING GUIDE SYMPTOM CAUSE SOLUTION Unit does not function when Main • No AC Power Power Switch is pushed • Make certain AC power cord is plugged into a live outlet • Check to see whether outlet is switch-controlled Display lights, but no sound or picture • Intermittent input connections • Mute is on • Volume control is down • Make certain that all input and speaker connections are secure • Press Mute Button • Turn up volume control No sound from any speaker; light around power switch is red • Amplifier is in protection mode due to possible short • Amplifier is in protection mode due to internal problems • Check speaker wire connections for shorts at receiver and speaker ends • Contact your local Harman Kardon service center No sound from surround or center speakers • Incorrect surround mode • Input is monaural • Incorrect configuration • Stereo or Mono program material • Select a mode other than Stereo • There is no surround information from mono sources • Check speaker mode configuration • The surround decoder may not create center- or rear-channel information from nonencoded programs Unit does not respond to remote commands • Weak batteries in remote • Wrong device selected • Remote sensor is obscured • Change remote batteries • Press the AVR selector • Make certain front panel sensor is visible to remote or connect an optional remote sensor Intermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescent lights, motors or other electrical appliances Letters flash in the channel indicator • Digital audio feed paused display and digital audio stops • Resume play for DVD • Check that Digital Input is selected In addition to the items shown above, additional information on troubleshooting possible problems with your AVR 144, or installation-related issues, may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com. 44

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44
TROUBLESHOOTING GUIDE
SYMPTOM
CAUSE
SOLUTION
Unit does not function when Main
• No AC Power
• Make certain AC power cord is plugged into
Power Switch is pushed
a live outlet
• Check to see whether outlet is switch-controlled
Display lights, but no sound
• Intermittent input connections
• Make certain that all input and speaker connections
or picture
are secure
Mute
is on
• Press
Mute Button
• Volume control is down
• Turn up volume control
No sound from any speaker;
• Amplifier is in protection mode
• Check speaker wire connections for shorts at receiver and
light around power switch is red
due to possible short
speaker ends
• Amplifier is in protection mode
• Contact your local Harman Kardon service center
due to internal problems
No sound from surround or
• Incorrect surround mode
• Select a mode other than Stereo
center speakers
• Input is monaural
• There is no surround information from mono sources
• Incorrect configuration
• Check speaker mode configuration
• Stereo or Mono program material
• The surround decoder may not create center- or rear-channel
information from nonencoded programs
Unit does not respond to
• Weak batteries in remote
• Change remote batteries
remote commands
• Wrong device selected
• Press the AVR selector
• Remote sensor is obscured
• Make certain front panel sensor is visible to remote
or connect an optional remote sensor
Intermittent buzzing in tuner
• Local interference
• Move unit or antenna away from computers, fluorescent
lights, motors or other electrical appliances
Letters flash in the channel indicator
• Digital audio feed paused
• Resume play for DVD
display and digital audio stops
• Check that Digital Input is selected
In addition to the items shown above, additional information on troubleshooting possible problems with your AVR 144, or installation-related issues, may
be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.