HP 2300d Service Manual

HP 2300d - LaserJet B/W Laser Printer Manual

HP 2300d manual content summary:

  • HP 2300d | Service Manual - Page 1
    hp LaserJet 2300 series printer service
  • HP 2300d | Service Manual - Page 2
  • HP 2300d | Service Manual - Page 3
    hp LaserJet 2300 series printer service manual
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    as allowed under the copyright laws. Part number: Q2472-90908 Edition 1, April 2003 kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND . ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection
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    about ordering 27 World Wide Web 28 HP service parts-information compact disc 28 HP support-assistant compact disc 28 Reseller sales and service support 28 2 Installation Site requirements 30 Operating environment 30 Printer space requirements 31 Interface ports 33 ENWW Contents
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    menu 71 Control-panel menus-service 72 Entering service mode 72 4 Printer maintenance Periodic inspection of parts 74 Cleaning the printer 75 Cleaning the fuser 76 Cleaning the outside of the printer 76 Managing the print cartridge 77 HP print cartridges 77 Non-HP print cartridges 77 Print
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    sequence of operation 84 Power-on sequence 85 Engine control system 86 Laser/scanner system 87 Image-formation system 88 Image-formation process 89 feeders 103 Media detection 105 Media-size detection 105 Jam detection 106 Pickup sensors 106 Delivery sensors 107 Reversing sensors
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    sensor flag 132 Tray 1 separation pad 133 Tray 2 pickup roller 136 Tray 2 and 250-sheet feeder separation pad 139 Fan 140 Fuser 141 Laser/scanner 143 Laser/scanner plate 144 E-label reader 145 Formatter 147 Drive assembly 148 Main motor 151 Flat, flexible cable 152 Engine controller PCA
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    jam locations 205 Image-formation troubleshooting 210 Check the print cartridge 211 EconoMode 211 Image defects unique to the HP LaserJet 2300 series printers 211 Image-defect tables 212 Media troubleshooting 218 Determine the problem source: print media or printer 218 Isolate a paper
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    and diagrams Ordering parts and supplies and getting support 242 Parts 242 Support 242 Consumables, accessories, and supplies 243 Common fasteners 244 Illustrations and parts lists 245 Assembly locations 245 Covers 246 Covers and panels 246 Top cover assembly 248 Internal components 250
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    88 Image-formation system 89 Step 1: primary charging 90 Step 2: laser-beam exposure 90 Developing block 91 Step 3: developing 91 Step 4: transfer 98 Pickup-feed paper path 103 Sheet-feeder pickup and feed 104 Media-detection sensors 105 Removing the print cartridge 112 Removing tray
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    139 Removing the fan 140 Removing the fuser (1 of 2 141 Removing the fuser (2 of 2 142 Removing the laser/scanner 143 Removing the e-label reader (1 . 177 Removing the 500-sheet feeder separation pad 178 Troubleshooting process flow 182 Control panel contrast label 185 Configuration page
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    124. Figure 125. Figure 126. Figure 127. Figure 128. Figure 129. Figure 130. Figure 131. Figure 132. Figure 133. Figure 134. General printer-component locations 231 Locations of switches 232 Locations of sensors 233 Locations of solenoid 234 Location of motors and fans 235 Engine controller
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    12 Figures ENWW
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    menu-resets submenu 70 Diagnostics menu 71 Service menu 72 Basic sequence of operation 84 Output area jams recommended actions 206 Paper access area jams-recommended actions 207 Input-area jams 208 Possible causes of frequent jams in the cartridge area 209 Image defects 213 Adhesive label
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    14 Tables ENWW
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    configurations 16 Printer features 17 Identification 19 Specifications 20 Physical specifications 20 Electrical specifications 20 Power consumption 20 Acoustic emissions 21 Operating environment 21 Product overview 22 Safety information 23 Print-cartridge and toner safety 23 Laser safety
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    MB RAM. HP LaserJet 2300dn The HP LaserJet 2300dn printer is the same as the HP LaserJet 2300n printer, except that the printer also automatically duplexes (prints on both sides of paper). HP LaserJet 2300dtn The HP LaserJet 2300dtn printer is the same as the HP LaserJet 2300dn printer, except that
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    A4-size paper at up to 24 ppm. Built-in duplexing q Automatic two-sided (duplex) printing is a standard feature of the HP LaserJet 2300d, HP LaserJet 2300dn, and HP LaserJet 2300dtn printers. Print cartridge and status q The 6,000-page HP Smart Print Cartridge detects and reports toner features
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    media. q Automatic two-sided printing with the built-in duplexer saves paper (the built-in duplexer is included only with the HP LaserJet 2300d, HP LaserJet 2300dn, and HP LaserJet 2300dtn printers). q Printing in EconoMode saves toner. The table below gives a quick summary of the features for each
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    country of origin, as well as the revision level and the production code of the printer. An example of a serial number is USBB123456. The identification label on the back of the printer also contains power rating and regulatory information. See figure 2. The power rating and regulatory information
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    Specifications Physical specifications Table 2. Physical specifications HP LaserJet 2300L, 2300, 2300n, 2300d, 2300dn Height 259.7 mm (10.2 inches) Width 412.8 mm (16.2 inches) Depth (body) 450 mm (17.7 inches) Weight (with print cartridge) 14.3 kg (31.6 lb) HP LaserJet 2300dtn (with 500-
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    Printing (HP LaserJet 2300L hp.com/support/lj2300 for current information. 2 In standby, no mechanical parts are moving and therefore no sounds are made. Operating environment Table 6. Operating environment specifications Environmental condition Printing Temperature (printer and print cartridge
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    Product overview Top cover Tray 1 Top output bin Figure 3. Tray 2 Front and right side Control panel I/O cover DIMM cover Rear output bin Figure 4. Power connector Back and left side 22 Product description Power switch ENWW
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    print cartridges and toner particles away from excessive heat, sparks, and open flames. If toner is spilled, avoid breathing in toner particles. Inhalation of toner particles causes respiratory-tract irritation. Vacuum or sweep the material into a bag or other sealed container. A vacuum specifically
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    the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. Using controls, making adjustments, bypassing safety switches, or performing procedures other than those specified in this service manual can
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    information and instruction are included in every new HP LaserJet print cartridge and consumables package. Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. Also, this printer is suitable
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    might have been discarded in the world's landfills. The HP LaserJet print cartridges and consumables are collected and bulk-shipped to our resource and recovery partners, who disassemble the cartridges for recycling. After a thorough quality inspection, selected parts are reclaimed for use in new
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    ordering "Ordering parts" in chapter 8 of this manual contains factory-replacable unit (FRU) and accessory part numbers. Replacement parts can be ordered from the HP Customer Services and Support Organization. Use only accessories that are specifically designed for this printer. Order accessories
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    World Wide Web Printer drivers, updated HP printer software, and product and support information can be obtained from the following URL: in the U.S., http://www.hp.com/support/lj2300 Printer drivers can be obtained from the following sites: q China, ftp://www.hp.com.cn/support/lj2300 q Japan, ftp://
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    environment 30 Printer space requirements 31 Interface ports 33 Media specifications 34 General media specifications 34 Media input options 35 Tray 1 media sizes 35 Optional 250-sheet tray (tray 2 or tray 3) paper sizes 36 Optional 500-sheet tray (tray 3) paper sizes 37 Paper sizes for
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    support the printer's weight. Make sure all four printer feet are level. Do not install on carpet or other soft surfaces. q Ensure adequate power supply circuitry (see "Electrical specifications a magnetic field. If the printer is placed near a window, make sure the window has a curtain or blind to
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    412.8 mm (16.25 inches) Printer space requirements 450.3 mm (17.73 inches) Figure 5. Top view 961.7 mm (37.86 inches) 407.5 mm (16 inches) Figure 6. Side view ENWW 2 Installation 31
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    487.4 mm (19.2 inches) Figure 7. Side view (with an optional 250-sheet tray) 543.4 mm (21.4 inches) Figure 8. Side view (with an optional 500-sheet tray 32 Installation ENWW
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    certified devices) The HP LaserJet 2300n, HP LaserJet 2300dn, and HP LaserJet 2300dtn printers also include an HP Jetdirect EIO print server card that contains a 10/100Base-TX port. You can purchase an HP Jetdirect EIO print server card for the other HP LaserJet 2300 series printers. See Chapter
  • HP 2300d | Service Manual - Page 36
    paper, make sure the paper meets the requirements specified in this service manual and in the HP LaserJet Printer Family Print Media Guide. Always test print media before buying large quantities. For more information see the HP LaserJet Printer Family Print Media Guide at http://www.hp.com/support
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    Media input options The printer comes with up to three paper trays. The printer automatically selects the requested media from the q envelopes (see "Envelope specifications" on page 39) q labels (see "Label specifications" on page 41) q transparencies (see "Transparency specifications" on page 42) q
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    an accessory if the printer did not come with a tray 3. Optional 250-sheet trays have settings for the following paper sizes: q A4 q jam if you try to print on them from either the optional 250-sheet tray or the optional 500-sheet tray. Load other types of media into tray 1 only. See the user guide
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    tray can be purchased as an accessory if the printer did not come with a tray 3. It has settings for the following paper sizes: q A4 q Letter Load only paper in the optional 500-sheet tray. Other types of print media, such as labels or transparencies, can jam if you try to print on them from
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    or recycled), check the label on the package of paper. The following problems with paper can cause print-quality deviations, jamming, or damage to the printer. Table 7. Solutions for problem media Symptom Problem with paper Poor print quality, toner adhesion, Too moist, too rough, too heavy, or
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    8. Envelope specifications Description Specification Paper Basis weight Paper that is used for envelope construction must meet the paper specifications listed in this manual and the HP LaserJet Printer Family Print Media Guide. 60 to 100 g/m2 (16 to 27 lb), single thickness. Jamming might result
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    to seal must use adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams, and can even damage the fuser and separation pad. Envelope storage Proper storage of envelopes contributes to good print quality. Envelopes
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    are recommended for laser printers. Never print on the same sheet of labels more than once or print on a partial sheet of labels. Description Adhesive Caliper Curl Surface resistivity Volume resistivity Finishing precision Fusing compatibility Packaging Shelf life Specification Adhesive must not
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    , use only transparencies that are recommended for use in laser printers. Description Surface resistivity Volume resistivity Finishing precision Fusing compatibility Caliper Specification 2.0 to 15 by 10 to the 10th ohm squared. See "Fusing-compatibility field test" on page 48. 1.2 to 15 by 10
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    out the "peaks and valleys" that occur in the paper mixture, and to serve as brighteners. Over time, these fillers can build up on internal assemblies of the printer such as rollers or the print cartridge. This buildup can eventually cause jams and print defects. To minimize this risk, periodically
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    that the media meets the specifications listed in this manual and the HP LaserJet Printer Family Print Media Guide. See "Tools and suppliers a postal scale and then multiply that weight by four. Or, weigh 10 sheets of paper, divide that weight by 10, multiply by 2000, and then divide by 16. Amount
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    equivalence table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20-lb U.S. bond-weight paper in U.S. cover-weight paper, locate the bond weight (in row 3, second column) and scan across the
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    bill has a finish of 350 Sheffields, which is 100 over specifications. If paper feels as rough as a dollar bill, it is recommended that users avoid continually using this paper in the printer. Moisture-content field test Use paper with 4 percent to 6 percent moisture content. A ream or sheet of
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    is not included on the ream label, it can be determined by using a simple wet test. Cut a small square from the corner of a sheet of paper, wet it, and observe the manner in which it curls. Envelopes should have a diagonal grain, which gives them the best stability. To determine this, cut
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    the rollers for ink buildup from preprinted logos or letterhead, and for toner buildup or spots. Inspect printed output for repetitive defects and smearing. If necessary, have users contact their forms vendor to ensure that the paper is compatible with HP LaserJet printers. 48 Installation ENWW
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    is provided for convenience. Tool Paper moisture meter Single-sheet clamp probe Temperature/humidity meter Part Number 2RRDMP 2R43E #3T331 Sheffield tester: precisionaire column TM 58-25-01 Sheffield tester: smoothcheck gauge TM 58-25-02 Wood-pulp test kit pH test kit 4280-2 4360-2 Resistivity
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    50 Installation ENWW
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    Changing control-panel settings 54 Printing control-panel menus 54 Control-panel menus-user 55 Retrieve job menu 55 Information menu 56 Paper-handling menu 57 Configure device menu 59 Diagnostics menu 71 Control-panel menus-service 72 Entering service mode 72 ENWW Chapter 3 Operation 51
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    three light-emitting diode (LED) indicator lights: Ready light, Data light, and Attention light See "Troubleshooting with control-panel messages" on page 184 to identify and troubleshoot control-panel messages. Graphical display HELP button BACK button PAUSE/RESUME button UP button SELECT button
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    Cancels the current print job in process and expels all active pages from the paper path. The time that it takes to cancel the job depends on the size the printer off and then on again. See "Troubleshooting with control-panel messages" on page 184 for help in resolving problems. The printer is
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    the display, indicating that it is now the default. 5 Press PAUSE/RESUME to close the menu. Printer-driver settings override control-panel settings. Software program settings override both printer-driver settings and control-panel settings. If you cannot gain access to a menu or item, it is either
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    HP color LaserJet 2300 printer and the HP color LaserJet 2300L printer do not include this menu. This menu provides a list of the stored jobs in the printer jobs that were assigned a personal identification number (PIN) in the printer driver. You must type the PIN to print the job. COPIES Delete
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    PAGE The supplies status page shows the levels of the supplies for the printer, calculation of the number of pages remaining, and cartridge-usage information. This page is available only if you are using genuine HP supplies. For more information, see "Supplies status page" on page 81. PRINT USAGE
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    print by selecting the type and size of paper in the program or printer driver. Some items on this menu (such as duplex and manual feed) are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control-panel settings. The
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    is installed. TRAY 3 TYPE *ANY TYPE PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR ROUGH Sets the value to correspond with the paper type currently loaded in tray 3. NOTE: This menu appears only if a tray 3 is installed. TRAY [N] CUSTOM There is no value to This
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    item appears only if the printer includes a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer) and DUPLEX=ON. OVERRIDE A4/ *NO LETTER YES Directs the printer to print an A4-size job on letter-size paper if A4-size paper is not loaded in
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    goes offline when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the controlpanel display. COURIER FONT *REGULAR DARK Selects the version of Courier font to use: q REGULAR: The internal Courier font available on the HP LaserJet 4 series printers. q DARK: The internal Courier font
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    of the image on the paper from side to side, as the paper lies in the tray, for the first side (front) of a duplexed page. This item appears only if the printer includes a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer) and DUPLEX=ON (see
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    using only HP paper and print media.) q A combination of low humidity and high temperature is causing toner to scatter around the characters (halo effect). Set to ON to combat toner explosion on labels and recycled media. Decreases the possibility for jams in the print-cartridge area under
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    program or printer driver. (Program and printer-driver settings override control-panel settings.) CAUTION: HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. TONER DENSITY
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    TRAY< MANUALLY FEED PROMPT Determines how the printer responds to jobs that request certain trays. USE REQUESTED TRAY *EXCLUSIVELY FIRST Determines whether the printer tries to pull media from a tray other than the one you selected in the printer driver. q EXCLUSIVELY: Sets the printer to pull
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    OFF *ON Normally, you should not change the printer language. If you change it to a specific printer language, the printer will not switch automatically from one language to another unless specific software commands are sent to the printer. Sets the amount of time that a clearable warning
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    automatically reprints pages after a jam is cleared. RAM DISK *AUTO OFF Determines how the RAM disk is configured. (This item does not apply to printers with only 32 MB of RAM, such as the HP LaserJet 2300L and HP LaserJet 2300 printers.) q AUTO: The printer determines the optimal RAM-disk
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    (enhanced input/output) device is installed in an EIO slot on the printer (such as an HP Jetdirect print server). The contents of the submenu depend on which type of EIO card is installed. If the printer contains an HP Jetdirect print server EIO card, you can configure basic networking parameters by
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    use the DHCP settings to set DHCP lease options. q If you select MANUAL, use the MANUAL settings to configure TCP/IP parameters. DHCP RELEASE *NO YES This menu appears . There is no value to Use this menu to configure the printer's IPX/SPX settings. select. OFF Select whether the IPX/SPX
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    FULL For an Ethernet network only, select the network link speed and the communication mode of the HP Jetdirect 10/100Base-TX print server. The default setting is AUTO, where the printer automatically configures itself to match the network link speed (10 or 100 Mbps) and communication mode (half
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    parameter settings on the optional HP Jetdirect print server. CAUTION: Restoring memory during a print job cancels the print job. CLEAR MAINTENANCE There is no value to select. Clears the PERFORM PRINTER [X] MAINTENANCE warning message displayed when the printer has reached its prescribed number
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    use this menu to isolate parts and to troubleshoot jam and print-quality issues. paper goes through the duplexer during the paper-path test. The menu item appears only if the printer includes a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer
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    . This menu is intended for use by authorized service personnel. The PIN for the HP LaserJet 2300 series printer is: 11230002. Entering service mode 1 Press (SELECT). 2 Use (UP arrow) or (DOWN arrow) to scroll to SERVICE, and then press The message SERVICE USE ONLY appears on the control panel
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    4 Printer maintenance Chapter contents Periodic inspection of parts 74 Cleaning the printer 75 Cleaning the paper path and print-cartridge areas 75 Cleaning the fuser 76 Cleaning the outside of the printer 76 Managing the print cartridge 77 HP print cartridges 77 Non-HP print cartridges 77
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    these parts. See "Parts and diagrams" in chapter 8 for the part numbers. Variables such as media, environment, and usage can cause these parts to wear prematurely. See "Media specifications" in chapter 2 for information about suitable media, environment, and usage conditions. 74 Printer maintenance
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    the printer Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. 2 Cleaning the paper path and print-cartridge areas Clean the paper path and print-cartridge areas
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    the fuser Run the printer cleaning page to remove toner and paper particles that can sometimes accumulate on the fuser. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. (See "Toner specks" on page 213.) To ensure optimum print quality, HP
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    . Because they are not HP products, HP cannot influence their design or control their quality. Service or repair that is required as a result of using a non-HP print cartridge is not covered under the printer warranty. If you use a non-HP print cartridge, the printer is unable to report the
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    cartridge. When printing text at 5 percent coverage (typical for a business letter), an HP print cartridge lasts an average of 6,000 pages. This assumes that toner density that a print cartridge be completely used within six months of opening the cartridge's packaging. 78 Printer maintenance ENWW
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    Note Checking the supply level You can check the supply (toner) level using the printer control panel, the embedded Web server, the printer software, or HP Web Jetadmin. To check the supply level by using the control panel 1 Press (SELECT button) to open the menus. 2 Use (UP button) or (SELECT
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    print-cartridge drum life is over. You must replace the print cartridge to continue printing. No override is possible, even if toner remains in the cartridge. (See "Ordering parts and supplies and getting support" on page 242.) This situation occurs to protect the printer. 80 Printer maintenance
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    using this print cartridge and the page count by paper size. 4 Manufacture information Shows the installation date and last use date for this print cartridge. 5 Recycling website Lists the website for information about returning used HP print cartridges. ENWW Chapter 4 Printer maintenance 81
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    82 Printer maintenance ENWW
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    of operation 84 Power-on sequence 85 Engine control system 86 Laser/scanner system 87 Image-formation system 88 Image-formation process 89 Media detection 105 Jam detection 106 Pickup sensors 106 Delivery sensors 107 Reversing sensors 107 Automatic duplexer sensors 108 Paper-feed sensor
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    Introduction This chapter presents an overview of the relationships between major components of the HP LaserJet 2300 printer. The following systems are discussed: q engine control q laser/scanner q image formation q pickup and feed q formatter Basic sequence of operation Operation sequences are
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    media is detected. 5 Residual paper check-After starting the main motor, detection of residual media in the printer resumes. If residual media is detected, the printer assesses a jam or automatically delivers the residual media. 6 High-voltage control-Detects the cartridge presence and cleans the
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    all printer functions. It drives the laser/scanner system, the image-formation system, and the pickup and feed system. Figure 16. Engine control system The engine controller PCA controls the operation sequence of the printer. The power supply PCA contains the following components: q fuser control
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    horizontal sweeping beams through the beam access slots in the rear of the toner cartridge and onto the photosensitive drum. Because the beams sweep the entire length in the printer and to diagnose problems with the laser/scanner assembly. Portions of the drum that are not exposed to the laser still
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    Image-formation system The image-formation system, which forms a toner image on media, consists of several interdependent systems. Figure 18. Image-formation system 88 Theory of operation ENWW
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    Image-formation process Laser printing requires the interaction of several different technologies, including electronics, optics, and electrophotographics, to provide a printed page. Each process functions independently and must be coordinated with the other printer processes. Image formation
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    transfers a uniform negative potential to the photosensitive drum. Figure 20. Step 1: primary charging Step 2: laser-beam exposure The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum. An electrostatic latent image is formed on the drum where negative
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    comes in contact with the photosensitive drum to deposit toner onto the electrostatic latent image. The charges on the the developing cylinder. Figure 22. Developing block Step 3: developing Toner acquires a negative charge through friction from the developing cylinder and the
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    positive bias is applied, imparts a positive charge on the print media. When the print media comes in contact with the photosensitive drum, the toner is transferred to the print media. Figure 24. Step 4: transfer Step 5: separation The elasticity of the print media causes its separation from the
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    Fusing block Step 6: fusing The dc negative bias applied to the fusing film strengthens the holding force of the toner on the print media and prevents the toner from scattering. Figure 26. Step 6: fusing ENWW Chapter 5 Theory of operation 93
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    case. Figure 27. Step 7: drum cleaning Step 8: transfer charging roller cleaning Negatively-charged residual toner on the transfer charging roller is collected by the photosensitive drum when a dc negative bias is applied to the transfer charging roller. Figure 28. Step 8:
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    is fed to the fuser assembly by the feed belts. The delivery sensor detects the exiting paper, which is usually fed to the top or rear output bin unless duplex is enabled. Duplex printing To print duplex, the printer prints one side of the paper, as described in "Single-sided printing," transports
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    Figure 29. Pickup/feed system PS501: Reversed paper sensor PS503: Automatic duplex pickup sensor PS2301: Delivery sensor PS3908: Tray 1 media sensor SL2: Tray 1 pickup solenoid PS502: Face-up sensor PS1305: Tray 2 media sensor
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    Delivery Figure 30. Delivery ENWW Chapter 5 Theory of operation 97
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    Automatic duplexer Figure 31. Automatic duplexer path Figure 32. Automatic duplexer feed and delivery 98 Theory of operation ENWW
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    processing data from the various printer interfaces q monitoring control-panel input and relaying printer status information (through the assembly. The engine controller assembly synchronizes the image-formation system with the paper-feed system, and signals the formatter to send the print-image data
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    off or disconnected. (As in other HP LaserJet printers, downloaded fonts and macros are saved in printer and the host, letting the user change printer settings computer. • EIO-The PCI-based enhanced input/output (EIO) slots support a wide range of print servers and other add-on devices. HP
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    toner than standard mode printing by reducing the dot density. Users can adjust EconoMode, which can also be thought of as draft mode, through software is too complex, it might print in parts (for example, the top half of data memory before moving the paper through the printer. This process ensures
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    printing. For more information, see the HP LaserJet 2300 Series Printer Software Technical Reference. The complete PJL Status Code listing is contained in the appendix of the Printer Job Language Technical Reference. Also see HP's website at http://www.hp.com . 102 Theory of operation ENWW
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    Sheet feeders HP LaserJet 2300 series printers can use two optional sheet feeders: the 250-sheet feeder and the 500-sheet feeder. The sheet feeders are driven by the printer and controlled by the printer's engine controller. The engine controller drives the solenoid at a necessary timing through the
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    M904 Reverse motor M903 Main motor Photosensitive drum Paper feeder PCA Registration shutter Pressure roller Feed belts PS2305 roller Figure 34. Sheet-feeder pickup and feed PS2305: Top-of-page sensor (printer) PS2003: 500-sheet feeder media sensor SL2002: 500-sheet feeder pickup solenoid
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    : Automatic duplex pickup paper sensor PS2301: Delivery sensor PS2001: 250-sheet feeder media sensor SL2001: 250-sheet feeder pickup solenoid PS502: Rear output bin sensor PS1305: Tray 2 media sensor PS3908: Tray 1 media sensor Media-size detection The HP LaserJet 2300 printer does not contain
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    duplexer pickup paper sensor (PS503) The CPU detects a jam by checking for the presence of media through sensors against the timing stored in the CPU. If the CPU determines a jam, it stops the print operation and notifies the formatter of a jam. Pickup sensors Pickup delay jam This printer performs
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    paper shorter than 200 mm: T = approximately 5.2 seconds C. When a pickup delay jam occurs-the printer enters the last rotation period to deliver the jammed media. A delivery stationary jam of the forced laser emission. D. During pressure-roller cleaning-a delivery stationary jam is assessed if
  • HP 2300d | Service Manual - Page 110
    media after about 3.4 seconds has passed since the reversed paper sensor (PS501) detected the trailing edge. Paper-feed sensor Jam detection for the paper feeders during the pickup and feed operations is same as that for the printer. For jam detection, see page 106. 108 Theory of operation ENWW
  • HP 2300d | Service Manual - Page 111
    sensor flag 132 Tray 1 separation pad 133 Tray 2 pickup roller 136 Tray 2 and 250-sheet feeder separation pad 139 Fan 140 Fuser 141 Laser/scanner 143 Laser/scanner plate 144 E-label reader 145 Formatter 147 Drive assembly 148 Main motor 151 Flat, flexible cable 152 Engine controller PCA
  • HP 2300d | Service Manual - Page 112
    Trays 176 250-sheet feeder and 500-sheet feeder pickup roller 176 500-sheet feeder separation pad 178 110 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 113
    instructions. To avoid serious injury, unplug the power cable from the power outlet before servicing the printer. During troubleshooting the print cartridge before removing or replacing the assemblies and parts. Note provided wire loops and wire-harness guides. Required tools The following tools
  • HP 2300d | Service Manual - Page 114
    the power and communications cables. 2 Lift the printer off of the optional tray (if installed). 3 Remove the print cartridge. a Open the top door. b Lift the print cartridge straight up and out of the printer. Figure 36. Removing the print cartridge 4 Remove tray 2. Figure 37. Removing tray
  • HP 2300d | Service Manual - Page 115
    Covers I/O cover 1 Press two release buttons (callout 1) on the back of the I/O cover. 2 Rotate the back of the cover away from the printer to remove the cover. 12 Figure 38. Removing the I/O cover ENWW Chapter 6 Removal and replacement 113
  • HP 2300d | Service Manual - Page 116
    Print server 1 Open or remove the I/O cover (see page 113). 2 Unscrew two thumb screws (callout 1). 3 Remove the print server by pulling it toward the back of the printer. Figure 39. 12 Removing the print server 114 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 117
    I/O cover (see page 113). 2 Release two tabs-one at the top of the printer (callout 1) and one inside the tray 2 cavity (callout 2). 12 2 Figure 40. Removing the DIMM cover 3 Pull the cover toward the front of the printer to release the cover from the frame, and then lift the cover away from
  • HP 2300d | Service Manual - Page 118
    (page 115) 2 Open the rear output bin and then lift it to an angle that allows you to disengage two pins (callout 1) on the rear guide, one at each side of the bin. 12 Figure 41. Removing the rear cover (1 of 3) 116 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 119
    3 Lower the rear output bin to the work surface, and then remove two screws (callout 2) from the rear cover. 2 Figure 42. Removing the rear cover (2 of 3) ENWW Chapter 6 Removal and replacement 117
  • HP 2300d | Service Manual - Page 120
    4 Lift up the rear output bin with one hand and then use a flatblade screwdriver to release two tabs (callout 3)-one on each side of the rear cover-inside the tray 2 cavity. 32 Figure 43. Removing the rear cover (3 of 3) 5 Lift the cover away from the printer. 118 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 121
    tray 1. 4 Remove two screws (callout 1) from the front cover. 12 Figure 44. Removing the front cover 5 Lift the cover straight up and away from the printer. ENWW Chapter 6 Removal and replacement 119
  • HP 2300d | Service Manual - Page 122
    from the control panel. 3 Disconnect one connector (callout 2). 12 2 Figure 45. Removing the control panel 4 Lift the control panel away from the printer. Reinstall note Make sure that the connector shown in callout 2 in figure 45 is reconnected correctly. If, after reassembly, the control panel
  • HP 2300d | Service Manual - Page 123
    pinch the tabs on the coupling and press the tabs through the hole in the top-door arm. 4 Allow the coupling to fall into the printer. Figure 46. Removing the top-cover assembly (1 of 3) ENWW Chapter 6 Removal and replacement 121
  • HP 2300d | Service Manual - Page 124
    5 Remove two screws (callout 1) from the top cover at the back of the printer. 12 Figure 47. Removing the top-cover assembly (2 of 3) 122 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 125
    6 Use a flatblade screwdriver to release one tab (callout 2) at the left side of the top cover. 2 Figure 48. Removing the top-cover assembly (3 of 3) 7 Lift the cover off of the printer. ENWW Chapter 6 Removal and replacement 123
  • HP 2300d | Service Manual - Page 126
    119) • control panel (page 120) • top cover assembly (page 121) 2 Release one tab (callout 1). 3 Rotate the top of the left-side cover away from the printer and then lift the cover off of the printer frame. 12 Figure 49. Removing the left-side cover 124 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 127
    Power switch 1 Remove all of the covers and the control-panel assembly (see pages 113 through 124). 2 On the inside of the left-side cover, pinch two tabs (callout 1) together to release the spring (callout 2). 3 After removing the spring, pinch the two tabs together and press them through the holes
  • HP 2300d | Service Manual - Page 128
    tray 1 cover. The notched portion of the cover bends or breaks easily. 5 Disengage the left tray 1 hinge (callout 4) from the tray 1 cover. 6 Close the tray 1 guide (callout 5). 12 32 52 2 42 Figure 51. Removing the tray 1 assembly (1 of 4) 126 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 129
    Note In figure 52, the tray 1 guide (callout 5; also shown as callout 5 in figure 51 on page 126) is shown in its "closed" position. 7 Open the tray 1 cover, and then slide the
  • HP 2300d | Service Manual - Page 130
    8 Disengage the right and left hinges from the tray 1 guide and then rotate each hinge down to slide it off of its keyed hole (callout 7) in the printer. 72 Figure 53. Removing the tray 1 assembly (3 of 4) 128 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 131
    9 Use needle-nose pliers to unhook two springs (callout 8)-one at each side of the printer frame-and then lift the tray 1 guide away from the printer. 82 Figure 54. Removing the tray 1 assembly (4 of 4) ENWW Chapter 6 Removal and replacement 129
  • HP 2300d | Service Manual - Page 132
    on the cam at the right side of the pickup roller. 3 Slide the cam and the white, plastic roller toward the right side of the printer to release the pickup roller. Figure 55. Removing the tray 1 pickup roller (1 of 2) 130 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 133
    4 Rotate the pickup roller and lift it off of the pickup roller shaft. Figure 56. Removing the tray 1 pickup roller (2 of 2) ENWW Chapter 6 Removal and replacement 131
  • HP 2300d | Service Manual - Page 134
    reinstalled correctly to ensure that the flag's motion is correct. Figure 57. Removing the pickup sensor flag CAUTION Be very careful not to break the part that holds the pickup sensor flag in place. 4 Rotate the pickup sensor flag and slide the flag to the left, clearing the hole in the
  • HP 2300d | Service Manual - Page 135
    Tray 1 separation pad 1 Remove the following covers and assemblies • all covers and the control-panel assembly (see pages 113 through 124) • tray 1 assembly (page 126) 2 Remove one screw (callout 1) from the tray 1 separation-pad assembly. 12 Figure 58. Removing the tray 1 separation pad (1 of 3)
  • HP 2300d | Service Manual - Page 136
    3 Pull the tray 1 separation-pad assembly out of the printer. Figure 59. Removing the tray 1 separation pad (2 of 3) 134 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 137
    4 Use a flatblade screwdriver to pry the separation pad off of the assembly. Figure 60. Removing the tray 1 separation pad (3 of 3) ENWW Chapter 6 Removal and replacement 135
  • HP 2300d | Service Manual - Page 138
    Tray 2 pickup roller 1 Remove tray 2 and place the printer so that it rests on its rear cover. 2 Use a flatblade screwdriver to release the tab on the white, plastic lever (callout 1) at the left side
  • HP 2300d | Service Manual - Page 139
    3 Slide the lever toward the left side of the printer and through the hole to remove it. 4 Slide the pickup roller toward the left side of the printer. Figure 62. Removing the tray 2 pickup roller (2 of 3) ENWW Chapter 6 Removal and replacement 137
  • HP 2300d | Service Manual - Page 140
    tab on the lever (callout 2) at the right side of the pickup roller 6 Rotate the lever and slide it toward the right side of the printer in the same manner as the lever on the left side. Sliding the right-side lever releases the pickup roller shaft. 2 Figure 63. Removing the
  • HP 2300d | Service Manual - Page 141
    Tray 2 and 250-sheet feeder separation pad 1 Slide tray 2 or the media tray of a 250-sheet feeder out of the printer. 2 Press down the lift plate to lock it in place. 3 Use a flatblade screwdriver to press two tabs (callout 2), releasing the separation pad. 4 Slide the separation
  • HP 2300d | Service Manual - Page 142
    2) from the fan. 12 2 Figure 65. Removing the fan 4 Unthread the fan cable from the cable harness, and then lift the fan away from the printer. 140 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 143
    Remove the following covers: • I/O cover (see page 113) • DIMM cover (page 115) • rear cover (page 116) 2 Remove two screws (callout 1) from the fuser cover and then lift the fuser cover away from the printer. 12 Figure 66. Removing the fuser (1 of 2) ENWW Chapter 6 Removal and replacement 141
  • HP 2300d | Service Manual - Page 144
    on one connector (callout 2) and then unplug the connector. 4 Unplug two connectors (callout 3). 5 Remove two screws (callout 4 and 5). 52 2 Figure 67. 42 32 Removing the fuser (2 of 2) 6 Pull the fuser straight out and away from the printer. 142 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 145
    from the engine controller PCA. 3 Unplug the flat, flexible cable (callout 2) from the laser/scanner. 4 Remove four screws (callout 3). 2 12 32 Figure 68. Removing the laser/scanner 5 Lift the laser/scanner off of the laser/scanner plate. Reinstall note Reattaching the flat, flexible cable to the
  • HP 2300d | Service Manual - Page 146
    two connectors (callout 3) from the engine controller PCA. 5 Remove one grounding screw (callout 4). 6 Remove four screws (callout 4), and then lift the laser/scanner plate out of the printer. 32 42 52 2 Figure 69. 12 Removing the e-label reader (1 of 3) 144 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 147
    /scanner plate (page 144). 3 Unwind the e-label reader cable (callout 5) from the cable holders that are on top of the laser/scanner plate. Examine the cable routing. Make sure that you loop the cable around the vertical cable holder (callout 6) when you reinstall the e-label reader.
  • HP 2300d | Service Manual - Page 148
    4 Turn the laser/scanner plate over and then use a flatblade screwdriver to pry the e-label reader out of its assembly on the laser/scanner plate. Figure 71. Removing the e-label reader (3 of 3) 146 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 149
    the flat, flexible cable (callout 2) from the formatter. 4 Remove five screws (callout 3). 2 32 12 Figure 72. Removing the formatter 5 Lift the formatter off of the printer. Reinstall note Use the locator pin at the lower edge of the formatter plate (toward the back of the
  • HP 2300d | Service Manual - Page 150
    Drive assembly 1 Remove the following covers and assemblies: • I/O cover (see page 113) • DIMM cover (page 115) • rear cover (page 116) • front cover (page 119) • control panel (page 120) • top cover assembly (page 121) • formatter (page 147) 2 Unplug two connectors (callout 1). 3 Unplug one flat,
  • HP 2300d | Service Manual - Page 151
    5 Remove eight screws (callout 4). 42 52 Figure 74. Removing the drive assembly (2 of 3) Reinstall note Before replacing the screws, make sure that the connector (callout 5) is routed below the drive assembly plate. Do not thread the cable through the holes in the plate. ENWW Chapter 6
  • HP 2300d | Service Manual - Page 152
    6 Guide the cables through the hole in the printer frame and then gently rotate the top of the drive assembly away from the printer. Figure 75. Removing the drive assembly (3 of 3) 7 Lift the assembly away from the printer. 150 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 153
    Main motor 1 Remove the following covers and assemblies: • I/O cover (see page 113) • DIMM cover (page 115) • rear cover (page 116) • front cover (page 119) • control panel (page 120) • top cover assembly (page 121) • formatter (page 147) • drive assembly (page 148) 2 Remove three screws (callout
  • HP 2300d | Service Manual - Page 154
    assembly (page 121) • formatter (page 147) 2 Use a flatblade screwdriver to release two tabs (callout 1) on the cable guide. 3 Slide the guide toward the back of the printer and then lift the guide and the flat, flexible cable off of the drive assembly plate. The flat, flexible cable is pre-folded
  • HP 2300d | Service Manual - Page 155
    1) off of the switch (callout 2). After the connector and the switch are separated, the switch can easily fall out of its place in the printer frame. Make sure that you do not lose the switch. 12 2 Figure 78. Removing the engine controller PCA (1 of 5) ENWW Chapter 6 Removal and replacement
  • HP 2300d | Service Manual - Page 156
    3 Unplug two connectors (callout 3). 4 Unplug the flat, flexible cable (callout 4) from the laser/scanner. 42 32 Figure 79. Removing the engine controller PCA (2 of 5) 154 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 157
    clear two tabs (callout 7) at the top of the assembly and then rotate the top of the assembly away from the printer. 72 52 62 Figure 80. Removing the engine controller PCA (3 of 5) Reinstall note Make sure that you insert the two tabs (callout 7 in figure 80)
  • HP 2300d | Service Manual - Page 158
    7 Unplug the remaining four connectors and the flat, flexible cable from the engine controller PCA. Figure 81. Removing the engine controller PCA (4 of 5) 156 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 159
    8 Remove one screw (callout 7) from the engine controller PCA. 72 Figure 82. Removing the engine controller PCA (5 of 5) 9 Lift the engine controller PCA off of the metal plate. ENWW Chapter 6 Removal and replacement 157
  • HP 2300d | Service Manual - Page 160
    assembly (page 121) • formatter (page 147) • drive assembly (page 148) • engine controller PCA 2 Remove one screw and then lift the solenoid out of the printer. Pay close attention to the cable routing for the solenoid as you remove it. 12 2 12 32 Figure 83. Removing the solenoid 158 Removal
  • HP 2300d | Service Manual - Page 161
    (page 119) • control panel (page 120) • top cover assembly (page 121) • formatter (page 147) • drive assembly (page 148) 2 Turn the printer so that the bottom of the printer faces up. 3 Pull the green access-plate release lever (callout 1) and then lift up the access plate slightly. 12 Figure 84
  • HP 2300d | Service Manual - Page 162
    4 Press the spring (callout 2) while rotating the access plate to release the access plate from the printer frame. 2 Figure 85. Removing the access plate (2 of 3) 160 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 163
    5 Lift one corner of the access plate off of the pin (callout 3) and then slide the access plate off of the pin (callout 4) at the opposite side. 32 42 Figure 86. Removing the access plate (3 of 3) ENWW Chapter 6 Removal and replacement 161
  • HP 2300d | Service Manual - Page 164
    top cover assembly (page 121) • formatter (page 147) • drive assembly (page 148) • access plate (page 159) 2 Remove two screws (callout 1) from the media guide and then lift the media guide off of the bottom plate. 12 Figure 87. Removing the power supply (1 of 6) 162 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 165
    tab on one connector (callout 2) and then unplug the connector. In figure 88, the fuser has been removed. To remove the power supply from a printer in which the fuser is present, see page 142 for instructions to unplug the three additional connectors. 2 Figure 88. Removing the power supply (2 of
  • HP 2300d | Service Manual - Page 166
    four screws (callout 3) from the bottom plate. 5 Remove one screw (callout 4) from the grounding plate. If the fuser has already been removed, then the grounding plate might fall off of the printer when the screw is removed from the grounding plate. 32 42 Figure 89. Removing the power supply
  • HP 2300d | Service Manual - Page 167
    6 Lift the bottom plate slightly to reveal the power-supply PCA. 7 Release the tab on one connector (callout 5) and then unplug the connector. 52 Figure 90. Removing the power supply (4 of 6) ENWW Chapter 6 Removal and replacement 165
  • HP 2300d | Service Manual - Page 168
    8 Remove four screws (callout 6) from the power-supply PCA. 62 Figure 91. Removing the power supply (5 of 6) 166 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 169
    9 Use needle-nose pliers to pinch the plastic pin (callout 7) and lift the power-supply PCA off of the bottom plate. 72 Figure 92. Removing the power supply (6 of 6) ENWW Chapter 6 Removal and replacement 167
  • HP 2300d | Service Manual - Page 170
    Reinstall notes Before reinstalling the power-supply PCA, make sure that the six spring-contacts (callout 7) are in place. 72 Figure 93. Power-supply PCA spring-contacts 168 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 171
    124) • formatter (page 147) • drive assembly (page 148) 2 Use a flatblade screwdriver to press the tab on the gear at the right side of the printer, and then slide the gear off of its shaft. Figure 94. Removing the top-output-bin-delivery assembly (1 of 3) ENWW Chapter 6 Removal and replacement
  • HP 2300d | Service Manual - Page 172
    secure the bushing to the frame at the left side of the printer. Figure 95. CAUTION Removing the top-output-bin delivery assembly (2 of 3) 4 Slide the shaft toward the left side of the printer to clear the hole in the printer frame at the right side. Lifting the shaft before the shaft clears
  • HP 2300d | Service Manual - Page 173
    of the holders. Figure 96. Removing the top-output-bin delivery assembly (3 of 3) Reinstall note Two types of small roller holders are installed on the printer, and they are not interchangeable. Make sure you replace the roller holders in their correct positions on the
  • HP 2300d | Service Manual - Page 174
    Registration-roller assembly 1 Remove all of the covers and the control-panel assembly (see pages 113 through 124). 2 Remove six screws (callout 1). 12 Figure 97. Removing the registration-roller assembly (1 of 2) 172 Removal and replacement ENWW
  • HP 2300d | Service Manual - Page 175
    press the tab on the registration roller gear at the right side of the printer, and then slide the gear off of the shaft. Figure 98. Removing the registration-roller assembly (2 of 2) 4 Remove the assembly from the printer by lifting the left side of the assembly up and then sliding the assembly
  • HP 2300d | Service Manual - Page 176
    the control-panel assembly (see pages 113 through 124). 2 Remove the laser/scanner plate (page 144). 3 Use needle-nose pliers to pinch the Figure 99. Removing the transfer roller 4 Lift the transfer roller out of the printer. Reinstall note The spring at the left side of the transfer roller should
  • HP 2300d | Service Manual - Page 177
    covers and the control-panel assembly (see pages 113 through 124). 2 Remove the laser/scanner plate (page 144). 3 Use a flatblade screwdriver to pry the left end of the paper feed shaft (callout 1) out of the printer. 4 Slide the paper-feed shaft to the left to disengage the right end of the shaft
  • HP 2300d | Service Manual - Page 178
    the pickup roller from a 500-sheet feeder. In the photographs for these procedures, a 500-sheet feeder is shown. 1 Lift the printer off of the feeder and then remove all of the paper from the feeder. 2 Press down the lift plate and pull the tray out of the feeder. 3 Turn the feeder so
  • HP 2300d | Service Manual - Page 179
    6 Use the flatblade screwdriver to disengage the white, plastic lever (callout 3), and then rotate the tab towards the front of the tray to release the roller shaft. 7 Slide the lever toward the left side of the tray to remove it. Also slide the pickup roller shaft toward the left side of the tray.
  • HP 2300d | Service Manual - Page 180
    Note Note 500-sheet feeder separation pad See page 139 for procedures for removing the separation pad from a 250-sheet feeder. 1 Slide the media tray out of the 500-sheet feeder and remove media from the feeder. 2 Press down the lift plate (callout 1) The lift plate on 500-sheet feeders does not
  • HP 2300d | Service Manual - Page 181
    205 Typical jam locations 205 Output areas 206 Paper-access area 207 Tray 2 or tray 3 input area 208 Print-cartridge area 209 Image-formation troubleshooting 210 Image-defect tables 212 Media troubleshooting 218 Determine the problem source: print media or printer 218 Isolate a paper path
  • HP 2300d | Service Manual - Page 182
    getting started guide for information about setting up the computer.) q Non-HP components (such as refilled print cartridges, font cartridges, and memory boards) are removed from the printer. Sudden changes in the printer's environment can cause image defects and media-handling problems. Always make
  • HP 2300d | Service Manual - Page 183
    information about troubleshooting paper-path and print-media problems and contains the procedures for printing the information pages and evaluating and correcting the printer's configuration. Does the print quality meet the customer's expectations? This section contains print cartridge checks
  • HP 2300d | Service Manual - Page 184
    a sample NO YES Communication Evaluate the troubleshooting Jetdirect Can you print page from host system? NO YES End Troubleshooting process flow Fix power-on problem Fix indicated problem Fix paperpath problem Fix indicated problem Fix problem Print from LPT 1 Investigate potential
  • HP 2300d | Service Manual - Page 185
    control panel functional as soon as possible in the troubleshooting process so that the printer's diagnostics can assist in locating printing errors. Follow these steps to pinpoint power problems quickly. Step 1 Verify that the printer is plugged in to a reliable power source and the power switch
  • HP 2300d | Service Manual - Page 186
    the job and eliminate the message. If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See "Ordering parts and supplies and getting support" on page 242 or go to http://www.hp.com/support/lj2300.) 184 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 187
    Troubleshooting the control-panel display Try to fix common problems before replacing the control-panel display. key-sequence. To use the "bootup" key-sequence 1 Turn the printer off. 2 Hold the BACK button down and turn on the printer. Continue to hold the BACK button until all three LEDs are lit.
  • HP 2300d | Service Manual - Page 188
    10 seconds after you install a new, genuine HP cartridge. The cartridge is inserted and the shipping protection strip cannot be fully removed. Return the cartridge for replacement and replace the cartridge. The printer is checking for possible jams or paper that was not cleared from the
  • HP 2300d | Service Manual - Page 189
    when the printer is turned on and begins to initialize the permanent storage. No action necessary. The print cartridge is missing and must be reinstalled for printing to continue. Replace or correctly reinstall the print cartridge. The tray that is indicated is configured for a specific type and
  • HP 2300d | Service Manual - Page 190
    set to CONTINUE and the cartridge has approximately 8 percent of its toner remaining. Make sure that you have a new cartridge ready (see "Ordering parts and supplies and getting support" on page 242). Paused alternates with To return to ready press RESUME key The printer is paused but continues
  • HP 2300d | Service Manual - Page 191
    CARTRIDGE OUT is set to CONTINUE. Replace the cartridge paper in the empty tray to clear the message. If you do not load the specified tray, the printer continues printing from the next available tray with the same paper size and type, and the message continues to appear. Chapter 7 Troubleshooting
  • HP 2300d | Service Manual - Page 192
    YY 00 = black print cartridge 1 Turn the printer power off, and then turn the printer power on to clear the message. 2 If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). 190 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 193
    jam has occurred in the specified location. XX is the jam code HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). A jam has occurred in the duplexer (tray 2). XX is the jam or vector graphics) sent to the printer was too complex. 1 Press (
  • HP 2300d | Service Manual - Page 194
    not conform to the IEEE-1284 specification. (See "Ordering parts and supplies and getting support" on page 242.) 2 This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer. 3 Press (SELECT button) to clear the
  • HP 2300d | Service Manual - Page 195
    for the print job. If the error does not clear, turn the printer power off, and then turn the printer power on. If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). ENWW Chapter 7 Troubleshooting 193
  • HP 2300d | Service Manual - Page 196
    cables that connect the printer to the network or computer. 1 Turn the printer power off and then turn the printer power on. 2 If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). 194 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 197
    the printer power off and then turn the printer power on. Try using a different printer driver or printing a smaller file. If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). Chapter 7 Troubleshooting 195
  • HP 2300d | Service Manual - Page 198
    to ensure that they meet the electrical specifications for the printer. (See "Electrical specifications" on page 20.) If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). A temporary motor error occurred
  • HP 2300d | Service Manual - Page 199
    failure 1 = Duplex slide adjust failure 1 Turn the printer power off, and then turn the printer power on. 2 If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). ENWW Chapter 7 Troubleshooting 197
  • HP 2300d | Service Manual - Page 200
    the printer power off, reseat the EIO accessory in slot [X], and then turn the printer power on. Turn the printer power off, remove the EIO accessory from slot [X], install it in a different EIO slot, and then turn the printer power on. Replace the EIO accessory in slot [X]. 198 Troubleshooting
  • HP 2300d | Service Manual - Page 201
    can also be printed from the HP LaserJet device configuration reports page. 1 4 2 5 3 6 Figure 106. Configuration page Configuration-page elements 1 Printer information lists the name, printer number, serial number, formatter number, firmware datecode, service ID, PS wait timeout, and total
  • HP 2300d | Service Manual - Page 202
    when you print a standard configuration page on a printer that has an EIO print-server card installed configuration-page elements 1 General information lists the HP Jetdirect number, firmware revision, LAN hardware TCP/IP status and configuration, the HP Web JetAdmin server name, Novell NetWare
  • HP 2300d | Service Manual - Page 203
    printer supplies, including: q Print cartridge toner level q Estimated pages remaining q Cartridge serial number q Pages printed on the current cartridge q Pages printed by paper STATUS PAGE, and then press (SELECT). The printer produces a supplies status page. ENWW Chapter 7 Troubleshooting 201
  • HP 2300d | Service Manual - Page 204
    isolating printer problems, because cartridge is installed in the printer. Also, the print motor must be idle and the printer must be in standby mode. In order to produce an engine test print, media must be loaded into the printer. The printer test page, turn the printer off and then turn it
  • HP 2300d | Service Manual - Page 205
    The printer prints an engine test page, like the page shown below. Figure 109. Engine test page ENWW Chapter 7 Troubleshooting 203
  • HP 2300d | Service Manual - Page 206
    Jam troubleshooting Jams occur in the printer when print media does not reach or clear a photosensor along the printer paper path within a specific amount of time. The following table contains general questions and topics to explore before troubleshooting. Problem Action What is the frequency
  • HP 2300d | Service Manual - Page 207
    printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer) (see "Paper-access area" on page 207) 3 Input-tray areas (see "Tray 2 or tray 3 input area" on page 208) 4 Print-cartridge area (see "Print-cartridge area" on page 209) Find and remove the jammed media by using the instructions
  • HP 2300d | Service Manual - Page 208
    cartridge firmly in place. If the Attention light does not go out, jammed media remains inside the printer. Check the paper-feed and rear-output areas for jams. For printers that include a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer
  • HP 2300d | Service Manual - Page 209
    capabilities of the HP LaserJet 2300d printer, HP LaserJet 2300dn printer, or HP LaserJet 2300dtn printer. 1 Remove tray 2 from the printer. 2 Pull the green lever on the left front of the tray 2 opening to open the paper access plate. 2 3 Reach in and pull out the jammed paper. 4 Push the bottom
  • HP 2300d | Service Manual - Page 210
    Attention light does not go out, jammed media remains inside the printer. Check the paper-feed and rear-output areas for jams. For 4 printers that include a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer), check the duplexer area. Table
  • HP 2300d | Service Manual - Page 211
    the printer. Check the paper-feed and rear-output areas for jams. For printers that include a built-in duplexer (the HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer), check the duplexer area. Table 23. Possible causes of frequent jams in the cartridge area
  • HP 2300d | Service Manual - Page 212
    sample also helps clarify the customer's description of the problem. Often an image-formation problem can be linked to media that is outside the specifications that Hewlett-Packard has established for optimum printer performance. See "Media troubleshooting" on page 218 for help with persistent image
  • HP 2300d | Service Manual - Page 213
    from the printer driver or a software application. Hewlett-Packard does not recommend full-time use of EconoMode. If EconoMode is used full-time, then the toner supply might outlast the mechanical parts in the print cartridge. Image defects unique to the HP LaserJet 2300 series printers Ashley
  • HP 2300d | Service Manual - Page 214
    samples for future reference. Non-HP print cartridges can cause many of the problems that are illustrated here. When the customer experiences image defects, check the print cartridges to verify that they are HP products. Light print or fade Toner specks Dropouts Vertical lines Gray background
  • HP 2300d | Service Manual - Page 215
    the fuser mode setting or choose another paper type in the printer driver. Vertical lines The print cartridge is defective. q Replace the print cartridge. The fuser entrance guide is dirty. q Clean the guide. The fuser is scratched. q Replace the fuser. ENWW Chapter 7 Troubleshooting 213
  • HP 2300d | Service Manual - Page 216
    q Replace the print cartridge. The fuser setting is incorrect for the paper type. q At the control panel, change the fuser mode setting or choose another paper type in the printer driver. Loose toner The printer interior is dirty. q Print a few more pages to see if the problem corrects itself
  • HP 2300d | Service Manual - Page 217
    too smooth. Solution q Print a few more pages to see if the problem corrects itself. q Make sure that the printer operating environment meets specifications. q Print a demo page to verify that the problem persists. q Perform maintenance actions as required. q Check the print media type and quality
  • HP 2300d | Service Manual - Page 218
    not meet printer specifications q or is stored incorrectly. q q Print a few more pages to see if the problem corrects itself. Turn over the stack of media in the tray. Also try rotating the media 180 degrees. If the print media does not meet HP specifications, replace the paper. Maintenance due
  • HP 2300d | Service Manual - Page 219
    Problem Cause White or missing image/blank page No toner is available for print. Defective laser shutter. Toner cartridge guide laser/ scanner assembly and the engine controller PCB might be affecting laser output. Replace the laser/scanner cable assembly. ENWW Chapter 7 Troubleshooting
  • HP 2300d | Service Manual - Page 220
    print media are sometimes difficult to detect. Follow a standard troubleshooting procedure to help isolate media-related problems. The steps to follow are: q "Determine the problem source: print media or printer" on page 218. q "Isolate a paper path" on page 218. q "Isolate a media brand" on page
  • HP 2300d | Service Manual - Page 221
    printer jams with only one brand of media: q Try switching media brands. q If the paper ream in use appears to be old, open a fresh ream of the same paper and load it correctly into the printer. If the problem disappears, investigate storage and handling conditions. ENWW Chapter 7 Troubleshooting
  • HP 2300d | Service Manual - Page 222
    Many preprinted forms and special letterhead papers perform well in HP LaserJet printers. However, these papers undergo processes that alter their original characteristics, and care must be taken to ensure they conform to HP specifications. All special papers should be wrapped in moisture-proof
  • HP 2300d | Service Manual - Page 223
    is not recommended for use in HP LaserJet printers. Media is embossed by stamping an image into the media by compressing the media fibers together at approximately 200 degrees C (392 degrees F), and sometimes by applying a thin metal foil to the surface. The printer fusing process can loosen the
  • HP 2300d | Service Manual - Page 224
    with the output path. q Use the rear output tray when printing envelopes. The main causes of problems with envelopes on HP LaserJet printers are: q folds (two or more thicknesses of paper) q edge creases (sharp or rounded) q glued edges (sealing when fused) q uneven printing surfaces For fewer
  • HP 2300d | Service Manual - Page 225
    protect the paper but can cause problems in the fuser and transfer areas of Hewlett-Packard LaserJet printers. The surface resistivity and moisture content can be greatly altered, resulting in print-quality problems. Hard surface coatings increase wear on the rollers and media guides. All chemically
  • HP 2300d | Service Manual - Page 226
    part of printer maintenance. Printers using media that creates a lot of dust and debris might require an aggressive maintenance schedule. Media dust accumulates in the following areas: q pickup rollers q media guides Take extra time to clean and inspect the paper path. If problems open windows.
  • HP 2300d | Service Manual - Page 227
    use of a particular brand of paper or print media. Media properties are environment should be maintained to ensure optimum printer performance. The required condition is 20 degrees an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject
  • HP 2300d | Service Manual - Page 228
    server until you turn off the printer and then turn it on again. Before attempting to troubleshoot a network problem or notifying the network consultant of a problem, always print a configuration page. See the HP Jetdirect Print Server Software Installation Guide for detailed explanations of network
  • HP 2300d | Service Manual - Page 229
    Troubleshooting tools Repetitive defect ruler Repetitive print defects are usually caused by a specific roller in the printer or the print cartridge. Use the figure mm (1.85 inches) Pressure roller-63 mm (2.48 inches) Fuser film-75 mm (2.95 inches) Photosensitive drum-95 mm (3.74 inches) Figure
  • HP 2300d | Service Manual - Page 230
    enters the printer. At this point, the leading edge of the paper should have advanced beyond the print cartridge. 3 Remove the print cartridge. 4 Open the print cartridge drum shield to view the drum surface. Interpreting the functional check If a dark and distinct toner image is present on the
  • HP 2300d | Service Manual - Page 231
    ). (DOWN arrow) to scroll to PAPER PATH TEST, and then press 4 Use (UP arrow) or (DOWN arrow) to scroll to PRINT TEST PAGE, and then press (SELECT). The printer produces a test page. Drum-rotation functional check The photosensitive drum, located in the print cartridge, must rotate for the print
  • HP 2300d | Service Manual - Page 232
    number q Service ID q Usage data (such as page counts, number of copies count, maintenance counts), q Event log To perform an NVRAM initialization, complete the following steps: 1 Turn off the printer. 2 the correct language, and then press (SELECT) to save the selection. 230 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 233
    Reference diagrams 2 32 42 52 62 72 82 12 Figure 112. General printer-component locations 1 Pressure roller 2 Fuser 3 Fuser film 4 Transfer roller 5 Tray 1 pickup roller 6 Tray 1 separation pad 7 Tray 2 pickup roller 8 Tray 2 separation pad ENWW Chapter 7 Troubleshooting 231
  • HP 2300d | Service Manual - Page 234
    2 32 12 Figure 113. Locations of switches 1 Power switch 2 Engine test button 3 Interlock (SW1) 232 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 235
    (PS2301) 3 Reversed media sensor (PS501) 4 Top-of-page sensor (PS2305) 5 Automatic duplexer pickup sensor (PS503) 6 Tray 2 media sensor (PS1305) 7 Tray 1 media sensor (PS3908) ENWW Chapter 7 Troubleshooting 233
  • HP 2300d | Service Manual - Page 236
    Figure 115. Locations of solenoid 1 Automatic duplexer solenoid (SL3) 2 Tray 1 pickup solenoid (SL2) 3 Tray 2 pickup solenoid (SL1) 12 2 32 234 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 237
    2 12 32 Figure 116. Location of motors and fans 1 Fan (FM1) 2 Reversing motor (M2) 3 Main motor (M1) ENWW Chapter 7 Troubleshooting 235
  • HP 2300d | Service Manual - Page 238
    Figure 117. Engine controller PCB 236 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 239
    Figure 118. Power supply PCB ENWW Chapter 7 Troubleshooting 237
  • HP 2300d | Service Manual - Page 240
    Figure 119. General circuit diagram (1 of 2) 238 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 241
    Figure 120. General circuit diagram (2 of 2) ENWW Chapter 7 Troubleshooting 239
  • HP 2300d | Service Manual - Page 242
    Figure 121. General timing chart 240 Troubleshooting ENWW
  • HP 2300d | Service Manual - Page 243
    and diagrams Chapter contents Ordering parts and supplies and getting support 242 Parts 242 Consumables, accessories, and supplies 243 Common fasteners 244 Illustrations and parts lists 245 Covers 246 Covers and panels 246 Top cover assembly 248 Internal components 250 Internal components
  • HP 2300d | Service Manual - Page 244
    the part number is correct for your printer model. Ordering Order replacement parts from HP Services. Go to http://www.hp.com/go/parts/ for information about ordering service parts in your area. Go to http://www.hp.com/go/partsinfo/ for the online HP service parts identification tool (HP partSurfer
  • HP 2300d | Service Manual - Page 245
    LaserJet 2300 series printer service manual 5851-1468 HP LaserJet Printer Family Print Media Guide 5021-0377 HP PCL/PJL Reference Set 5969-6818 HP JetDirect Print Server Administrator's Guide 5969-3412 HP JetDirect Print Server JetAdmin Setup Guide Miscellaneous Q2472-67901 Packaging kit
  • HP 2300d | Service Manual - Page 246
    to plastic To hold plastic to metal (excluding the covers) To hold sheet metal to metal (excluding the formatter) To hold gears in place 244 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 247
    Illustrations and parts lists Assembly locations Top cover assembly Power supply assembly Engine controller assembly Fuser Drive assembly Registration assembly Figure 122. Tray 2 Assembly locations ENWW Chapter 8 Parts and diagrams 245
  • HP 2300d | Service Manual - Page 248
    Covers Covers and panels Figure 123. Covers and panels 246 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 249
    assembly 1A Bin extension 1B Spring, torsion 1C Roller, guide 1D Rear output bin 1E Guide, rear output 2 Cover, DIMM 2A Cover, I/O 3 , truss head, M4x14 11 Screw, TP, M3x6 12 Screw, w/washer, M3x6 Part number RM1-0367-000CN RB2-6286-000CN RC1-0999-000CN RB2-6288-000CN RB2-6287
  • HP 2300d | Service Manual - Page 250
    Top cover assembly Figure 124. Top cover assembly 248 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 251
    Table 31. Top cover assembly Ref Description 1 Top cover assembly 1A Screw, tapping, pan head, M4x10 2 Screw, tapping, pan head, M4x10 Part number RM1-0328-000CN XB4-7401-007CN XB4-7401-007CN Quantity 1 1 2 ENWW Chapter 8 Parts and diagrams 249
  • HP 2300d | Service Manual - Page 252
    Internal components Internal components (1 of 4) Figure 125. Internal components (1 of 4) 250 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 253
    Lever, sensor 2 Spring, torsion 3 Mount, fan 4 Static charge eliminator 5 Plate, grounding 6 Mount, laser/scanner 7 Guide, cable 8 Duct 9 Guide, flat cable 10 FG cable assembly 11 Paper feeder cable 11A I/F cable 11B Grounding cable 12 Flat cable, I/F 13 Motor, dc (M1) 14
  • HP 2300d | Service Manual - Page 254
    Internal components (2 of 4) Figure 126. Internal components (2 of 4) 252 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 255
    2 Guide, cartridge, right 3 Guide, cartridge, left 4 Spring, compression 5 Spring, torsion 6 Rod, jam clearing 7 Lever, jam clearing Spring, tension 24 Screw, tapping, pan head, M4x10 25 Registration assembly Part number RA0-1068-000CN RB2-2830-020CN RB2-2831-020CN RB2-2832-000CN
  • HP 2300d | Service Manual - Page 256
    Internal components (3 of 4) Figure 127. Internal components (3 of 4) 254 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 257
    Pad, separation 12 Pulley 13 Cable guide assembly 14 Gear assembly 15 Separation pad assembly 16 Spring, tension 17 Gear, 27T 18 Gear, 14T 19 Shaft, paper feed 20 Spring, compression 21 Photosensor TLP1242 22 Screw, tapping, pan head, M4x10 Part number RB2-6266-000CN RB2-6405
  • HP 2300d | Service Manual - Page 258
    Internal components (4 of 4) Figure 128. Internal components (4 of 4) 256 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 259
    plate solenoid assembly 10A Screw, RS, M3x6 11 Position guide assembly 12 Inlet cable assembly 13 Spring, compression 14 Spring, compression 15 Screw, w/washer, M4x12 16 Screw, w/washer, M3x6 17 Screw, tapping, pan head, M4x10 Part number RB2-6249-000CN RB2-6262-000CN RB2-6263-000CN
  • HP 2300d | Service Manual - Page 260
    Power-supply assembly Figure 129. Power-supply assembly 258 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 261
    PCA (220-240V) 1A Spacer, PCA 1B Fuse (110-127V) Fuse (220-240V) 2 Sheet, insulation 3 Holder, sensor, lever 4 PCA 5 Screw, w/washer, M3x8 Part number Qty RM1-0340-000CN 1 RM1-0341-000CN 1 RG1-4306-000CN 1 RG1-4329-000CN 1 RC1-0931-000CN 1 WD1-0268-000CN 1 RH3-8006-000CN
  • HP 2300d | Service Manual - Page 262
    Pickup assembly Figure 130. Pickup assembly 260 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 263
    assembly Ref Description Pickup assembly 1 Roller 2 Bushing, right 3 Bushing, left 4 Pickup roller 5 Arm, paper sensor Part number RM1-0332-000CN RB2-2892-000CN RB2-2895-000CN RB2-2896-000CN RB2-6304-000CN RB2-6310-000CN Quantity 1 2 1 1 1 1 ENWW Chapter 8 Parts and diagrams 261
  • HP 2300d | Service Manual - Page 264
    Engine controller Figure 131. Engine controller Table 38. Engine controller Ref Description Engine controller assembly 1 Engine controller PCA 2 Screw, w/washer, M3x8 Part number Qty RM1-0339-000CN 1 RG1-4307-000CN 1 XA9-1226-000CN 1 262 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 265
    Figure 132. PCA locations Table 39. PCA locations Ref Description 1 Engine controller PCA 2 Power supply PCA (110-127V) Power supply PCA (220-240V) 3 Formatter Part number RG1-4307-000CN RG1-4306-000CN RG1-4329-000CN Q1395-60001 Quantity 1 1 1 1 ENWW Chapter 8 Parts and diagrams 263
  • HP 2300d | Service Manual - Page 266
    Trays 250-sheet feeder Figure 133. 250-sheet feeder 264 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 267
    250-sheet feeder Tray 2 or 250-sheet feeder (media tray only) 1 Pickup roller 2 Roller 3 Bushing, right 4 Bushing, left 14 Separation pad Part number Qty C4793-67901 1 RM1-0350-000CN 1 RB2-6304-000CN 1 RB2-2892-000CN 2 RB2-2895-000CN 1 RB2-2896-000CN 1 RC1-0954-000CN
  • HP 2300d | Service Manual - Page 268
    500-sheet feeder Figure 134. 500-sheet feeder 266 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 269
    feeder Ref Description 500-sheet feeder 1 Pickup roller 2 Roller 3 Bushing, right 4 Bushing, left 15 Pad, separation Part number Qty C7065-67901 1 RB2-6304-000CN 1 RB2-2892-000CN 2 RB2-2895-000CN 1 RB2-2896-000CN 1 RB2-9960-000CN 1 ENWW Chapter 8 Parts and diagrams 267
  • HP 2300d | Service Manual - Page 270
    list Table 42. Alphabetical parts list Description 250-sheet feeder 500-sheet feeder Access plate feed guide assembly Access plate solenoid assembly Arm, paper sensor Arm, sensor Belt, paper feed Bin extension Bushing, left Bushing, left Bushing, left Bushing, right Bushing, right Bushing, right
  • HP 2300d | Service Manual - Page 271
    assembly RG5-5549-000CN Lever, jam clearing RB2-6251-000CN Lever, sensor RB2-2836-000CN Motor, dc (M1) RH7-1587-000CN Mount, fan RB2-6255-000CN Mount, laser/scanner RC1-1001-000CN Pad, separation RB2-9960-000CN Pad, separation RC1-0939-000CN Paper feeder cable RG5-5598-000CN PCA
  • HP 2300d | Service Manual - Page 272
    Registration assembly RM1-0347-000CN Reverse guide assembly RG5-5548-000CN Rod, jam clearing RB2-6250-000CN Roller RB2- 000CN Screw, w/washer, M3x6 XB2-7300-607CN Screw, w/washer, M3x6 XB2-7300-607CN 270 Parts and diagrams Quantity Figure 1 127 1 127 1 127 1 125 1 128 1 129
  • HP 2300d | Service Manual - Page 273
    parts list (continued) Description Part number Screw, w/washer, M3x6 XB6-7300-607CN Screw, w/washer, M3x8 XA9-1226-000CN Screw, w/washer, M3x8 XA9-1226-000CN Screw, w/washer, M4x12 XA9-1206-000CN Separation pad RC1-0954-000CN Separation pad assembly RM1-0345-000CN Shaft, paper
  • HP 2300d | Service Manual - Page 274
    Table 42. Alphabetical parts list (continued) Description Part number Tray 1 pickup assembly RM1-0346-000CN Tray 2 or 250-sheet feeder (media tray only) RM1-0350-000CN Quantity Figure Ref. 1 126 16 1 272 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 275
    parts list Part number Description C4793-67901 250-sheet feeder C7065-67901 500-sheet feeder Q1395-60001 Formatter RA0-1068-000CN Cap, continuity RB2-2830-020CN Guide, cartridge, right RB2-2831-020CN Guide, cartridge guide RB2-6250-000CN Rod, jam clearing RB2-6251-000CN Lever, jam
  • HP 2300d | Service Manual - Page 276
    ) Part number Description RB2-6297-000CN Foot, rubber RB2-6304-000CN Pickup roller RB2-6304-000CN Pickup roller RB2-6304-000CN Pickup roller RB2-6310-000CN Arm, paper sensor RB2-6400-000CN Roller, face-down lower 1 RB2-6400-000CN Roller, top output bin, lower 1 RB2-6401-000CN Guide
  • HP 2300d | Service Manual - Page 277
    Numerical parts list (continued) Part feed guide assembly RG5-5555-000CN Feed roller assembly RG5-5575-000CN Tray 1 cover assembly RG5-5598-000CN Paper feeder Holder, sensor, lever RM1-0313-000CN Laser/scanner RM1-0324-000CN Cable guide assembly RM1-0328-000CN Top cover assembly RM1
  • HP 2300d | Service Manual - Page 278
    parts list (continued) Part number Description Quantity Figure RM1-0347-000CN Registration assembly 1 126 RM1-0350-000CN Tray 2 or 250-sheet feeder (media tray only) 1 RM1-0353-000CN Tray 1 assembly 1 123 RM1-0354-000CN Fuser (110-127V) 1 125 RM1-0355-000CN Fuser Shaft, paper feed
  • HP 2300d | Service Manual - Page 279
    Table 43. Numerical parts list (continued) Part number Description XB6-7300-407CN Screw, PH M3x4 XB6-7300-607CN Screw, w/washer, M3x6 Quantity Figure Ref. 3 125 22 1 123 12 ENWW Chapter 8 Parts and diagrams 277
  • HP 2300d | Service Manual - Page 280
    278 Parts and diagrams ENWW
  • HP 2300d | Service Manual - Page 281
    paper settings 59, 60 access denied to control panel 54, 186 access plate, removing 159 accessories included 16 ordering 27 part numbers 243 acclimating printer 180 acoustic specifications 21 adhesion, toner 214 adhesive labels fuser modes 62 specifications 41 troubleshooting 221 agreements, service
  • HP 2300d | Service Manual - Page 282
    jams. See jams clip gasket, handling precautions 111 clothing, toner on 23 coated media, troubleshooting 223 cold reset paper size 72 cold reset, performing 230 communications operations 99, 100 settings 67 troubleshooting 226 compact discs documentation 243 HP support assistant 28 service parts
  • HP 2300d | Service Manual - Page 283
    troubleshooting 213 Down button, control panel 53 downloading printer drivers jams 207 media supported 37 models including 16 operations 98 pickup paper sensor (PS503) 108 sensors and solenoids 96 settings 59 solenoids, removing 158 troubleshooting 186 E EconoMode 63, 101, 211 EIO cards See also HP
  • HP 2300d | Service Manual - Page 284
    guides 243 ghosting, troubleshooting 216 gloves, parts requiring 111 grain, paper 47 graphics, compression features 101 gray background, troubleshooting 214 groundwood, recycled paper 48 guides 243 H half self-test functional check 228 harnesses, wire 111 heavy paper, fuser modes 62 height, printer
  • HP 2300d | Service Manual - Page 285
    69 troubleshooting 226 HP PCL5e emulation 17 HP Printing Supplies Returns and Recycling 25 HP service agreements 28 HP Service Center, Express Exchange 27 HP support assistant CD-ROM 28 HP Technical Training 242 HP Web Jetadmin, toner status 79 HTTPS settings 69 humidity changes, acclimating printer
  • HP 2300d | Service Manual - Page 286
    39 grain test 47 jams. See jams label specifications 41 ordering 242 paper path test 71, 229 recycled 25, 48 reducing use 25 shipping 43 size detection 105 special, troubleshooting 220 specifications 34 storing 43, 224 tests 44 tools, testing 49 transparencies 42 tray 1, supported sizes and types 35
  • HP 2300d | Service Manual - Page 287
    88, 89 jam detection 106 laser/scanner assembly 87 media detection 105 pickup/feed system 95 power supply PCA 86 power-on sequence 85 sequences 84 sheet feeders 103 timing chart 240 Order Cartridge message 66, 80, 188 ordering accessories 27 parts 242 orientation, setting default 60 out of toner 66
  • HP 2300d | Service Manual - Page 288
    and part numbers 263 PCL driver settings 60 font lists 56 language features 17 perforated media, troubleshooting 221 periodic replacement, parts 74 phone numbers authorized resellers 28 fraud hotline 77 ordering parts 242 recycling information 26 reseller sales and service support 28 photosensitive
  • HP 2300d | Service Manual - Page 289
    replacement intervals parts 74 print cartridges 78 replacing parts 111, 112 reports configuration page 199 HP Jetdirect configuration page 200 Information menu 56 supplies status page 201 usage page 201 reseller sales and service support 28 Resets menu 70 resetting printer 230 residual paper check
  • HP 2300d | Service Manual - Page 290
    operations 100 rotation test, drum 229 rough paper, fuser modes 62 ruler, repetitive defect 227 S safety information lasers 24 parts removal 111 toner cartridges 23 sales and service offices 28 scan buffer errors 197 scattered toner, troubleshooting 216 screwdrivers, required 111 screws self-tapping
  • HP 2300d | Service Manual - Page 291
    interval 74 transfer stage, image formation 92 transparencies fuser modes 62 specifications 42 troubleshooting 223 tray 1 diagrams 231 feeding operations 95 jam detection operations 106 locating 22 media sensor (PS3908) 96 media supported 17, 35 paper sensor (PS3208) 105 pickup roller removing 130
  • HP 2300d | Service Manual - Page 292
    UNIX settings 60 unplugging printer 111 Up button, control panel 52, 53 usage page 56, 201 USB cables, part numbers 243 interface operations 100 port, included 18, 33 user guides 243 V vacuuming toner 23 ventilation requirements 30 vertical lines, troubleshooting 213 voltage specifications 20 W WAIT
  • HP 2300d | Service Manual - Page 293
    Safety Data Sheet (MSDS) 23 ordering parts 242 print media guide 34 recycling information 26 support information 28 weight envelopes 39 equivalence table, paper 45 media, calculating 44 printer 20 white pages, troubleshooting 217 Wide A4 settings 60 width, printer 20, 31 wire harnesses, replacing
  • HP 2300d | Service Manual - Page 294
    292 Index ENWW
  • HP 2300d | Service Manual - Page 295
  • HP 2300d | Service Manual - Page 296
    copyright © 2003 Hewlett-Packard Company www.hp.com/support/lj2300 *Q2472-90908* *Q2472-90908* Q2472-90908
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service
hp
LaserJet 2300
series printer