HP 3PAR StoreServ 7450 2-node HP 3PAR StoreServ 7450 Storage Installation Guid - Page 57

Remote Support, Requirements for Setting Firewalls and Ports

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If you are setting up a physical Service Processor, the IP address field displays the permanent IP address previously assigned in the Service Processor IP Setup wizard. 3. Click Next. Figure 49 Configuring Service Processor Networking Page Remote Support Remote Support enables HP to provide you with the best possible support for your storage system, including the following: • Timely remote service • Remote online software updates • Accelerated troubleshooting and issue resolution Remote Support sends diagnostic information, such as system health statistics, configuration data, performance data, and system events, to HP 3PAR Central. These diagnostics are required for HP to perform fault detection and analysis on your HP 3PAR StoreServ Storage system that help maximize your storage availability. All remote communications are encrypted and transferred securely to HP 3PAR Central, and no customer application data is ever transferred. No other business information is collected, and the data is managed according to the HP Data Privacy policy. For more information, visit http:// www8.hp.com/us/en/privacy/privacy.html. Requirements for Setting Firewalls and Ports Meeting firewall and port requirements are necessary when configuring inbound and outbound connections on HP 3PAR arrays. An inbound connection enables remote access to SP and StoreServ Launching the HP 3PAR Service Processor Setup Wizard 57

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If you are setting up a physical Service Processor, the IP address field displays the permanent
IP address previously assigned in the Service Processor IP Setup wizard.
3.
Click
Next
.
Figure 49 Configuring Service Processor Networking Page
Remote Support
Remote Support enables HP to provide you with the best possible support for your storage system,
including the following:
•
Timely remote service
•
Remote online software updates
•
Accelerated troubleshooting and issue resolution
Remote Support sends diagnostic information, such as system health statistics, configuration data,
performance data, and system events, to HP 3PAR Central. These diagnostics are required for HP
to perform fault detection and analysis on your HP 3PAR StoreServ Storage system that help
maximize your storage availability.
All remote communications are encrypted and transferred securely to HP 3PAR Central, and no
customer application data is ever transferred. No other business information is collected, and the
data is managed according to the HP Data Privacy policy. For more information, visit
h
t
tp://
w
w
w8.hp
.co
m/u
s/e
n/pr
i
v
ac
y/pr
i
v
ac
y
.h
tml
.
Requirements for Setting Firewalls and Ports
Meeting firewall and port requirements are necessary when configuring inbound and outbound
connections on HP 3PAR arrays. An
inbound
connection enables remote access to SP and StoreServ
Launching the HP 3PAR Service Processor Setup Wizard
57