HP 4400C HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S
HP 4400C - ScanJet - Flatbed Scanner Manual
UPC - 725184800566
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- HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 1
hp scanjet 4400c series and 5400c series scanners setup and support guide - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 2
2 Copyright information © Copyright Hewlett-Packard Company 2001 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. Trademark credits Microsoft ®, Windows ®, and Windows NT ®, are U.S. registered - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 3
the user's manual. Installing the scanner and accessories Make sure you have a USB or parallel interface connection in your computer. Uninstall any previous HP scanning software on your computer. If you are connecting the scanner to a Macintosh computer and this scanner supports the Mac OS, locate - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 4
4 Installing and troubleshooting ADF XPA parallel cable scanner XPA positioning plate power cable HP Scanjet 4400c series or 5400c series scanner HP Precisionscan Pro CD-ROM USB cable CD-ROM USB cable Power cable HP Scanjet Transparency Adapter (XPA) with accessories (some models only) HP - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 5
Installing and troubleshooting 5 a Quit all open programs. b Locate the HP Precisionscan Pro CD-ROM that is appropriate for your language. c Insert the CD-ROM into your computer. Follow the instructions on screen, or, if the installation program does not start automatically: On the Start menu, click - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 6
6 Installing and troubleshooting If your scanner came with an ADF or you purchased one separately, attach the ADF to the scanner. Use the ADF to scan multiple pages. a Attach the ADF to the scanner. b Connect the ADF cable to its port on the scanner. ADF port c Attach the input tray to the ADF. - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 7
Installing and troubleshooting 7 Windows: During the software installation, you or the installation software chose an interface connection. For USB use the following instructions. For parallel, skip to "If you are using parallel." For USB: Connect the USB cable between the USB port on the scanner - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 8
8 Installing and troubleshooting a Connect the power cable between the scanner and a surge protector or an easily accessible, grounded wall outlet. This turns on the scanner. b If you shut down the computer, restart it now. Note: When your computer detects new hardware, you might see a message - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 9
scanner. XPA port b If you shut down the computer, restart it now. c Launch or restart the HP Precisionscan Pro software. See the user's manual for usage instructions. For product support and specifications, see the "Support, warranty, and specifications" on page 23. For installation troubleshooting - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 10
10 Installing and troubleshooting Performing basic installation troubleshooting If the scanner or software is not working, perform these steps first: Check that the power cable is securely connected between the scanner and a live electrical outlet or a surge protector that is turned on. Make sure - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 11
in which the scanner shipped. If you do not have enough hard-disk space, remove unnecessary files or install the software on a different disk drive. If using a parallel cable, make sure you only use the power supply, cables, and accessories supplied with the equipment or expressly approved by HP. If - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 12
Installing and troubleshooting Using interface connections The scanner can be connected to the computer using a USB interface connection, which is recommended for optimal performance. When you run the installation program for the scanning software, the program checks to see if the computer supports - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 13
are not supported in Windows 95 and Windows NT 4.0. In the computer BIOS, USB is enabled. In some older computers, it is disabled. See the documentation that came with the computer. If you change the BIOS, restart the computer and reinstall the software. "" on page 14. USB port on the scanner USB - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 14
14 Installing and troubleshooting connects to the computer connects to the printer - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 15
. If the parallel cable was installed properly, the HP scanner identification will be listed. If it isn't here, try reinstalling the hardware. Windows NT 4.0: Remove the HP Precisionscan Pro software and reinstall it. If reinstalling the software does not correct the problem, contact your NT system - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 16
(all operating systems): 1 Refer to basic installation troubleshooting. 2 If the power connection is secure, but the software does not find the scanner, check for a device conflict. 3 If you have checked for a secure power connection and for device conflicts, and the software still does not find the - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 17
Installing and troubleshooting 17 A device conflict occurs when there is a problem with the exterior connections between the different hardware peripherals. Windows 95, Windows 98, or Windows Me: 1 On the Start menu, point to Settings, and click Control Panel. 2 Double-click the System icon. 3 Click - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 18
18 Installing and troubleshooting A resource conflict occurs when a problem exists with internal connections. Resource conflicts can tab. 4 Double-click Scanners (Windows 95) or Imaging Device (Windows 98 and Me). 5 Look for an exclamation point in front of the scanner name. The exclamation point - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 19
Installing and troubleshooting 19 Windows 2000: 1 On the Start menu, point to Settings, point to Control Panel, and then click System. 2 On the Hardware tab, click Device Manager. 3 Click on the plus sign next to Ports (COM & LPT), and double-click the ECP Printer Port. 4 On the Resource tab, look - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 20
20 Installing and troubleshooting Check to make sure the parallel ports have the correct settings. Windows 95, Windows 98, and Windows Me: 1 and double-click the ECP Printer Port. Verify the numbers listed against the numbers in your computer documentation. 5 If the scanner still does not work, see - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 21
and then plug the scanner power cord back in. (Do not unplug the scanner without first turning off the computer.) 3 Turn on the computer. 4 Set the parallel port mode to EPP or ECP. This might be required when the computer has a BIOS setting that interferes with the driver negotiation to operate in - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 22
22 Installing and troubleshooting Uninstalling the software The Uninstall option of the setup program allows you to remove the scanning software from your computer. Windows 95, Windows 98, Windows Me, or Windows NT 4.0 Note: To uninstall the software from Windows NT, you must log on with - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 23
about setting up and using your scanner, downloading drivers, solving a problem, ordering, and information about the warranty. Visit http://www.scanjet.hp.com for: tips for using your scanner more effectively and creatively. HP Scanjet driver updates and software. If you cannot find an answer - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 24
HP Customer Support In addition to the Web, you can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice. Hewlett-Packard's support hotline can help resolve problems with: setup installation - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 25
. Otherwise, contact the store where you purchased the product. Or, visit http://www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office. Obtaining support worldwide If you need help with your HP product, please call the phone number listed below for the Customer - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 26
26 Support, warranty, and specifications If the number below has changed, visit http://www.hp.com/cposupport/mail_support.html to check for a new one. 0810 555 5520 (5411) 4778 8380 (outside Argentina) 03 8877 8000 43 (0) 810 00 6080 Dutch: + - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 27
Support, warranty, and specifications 27 +82 (2) 3270 0700 82-80-999-0700 (outside Seoul and Kyung Ki only) +60 (3) 2695 2566 1 300 88 00 28 (Penang) - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 28
28 Support, warranty, and specifications Warranty statement HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT: HP Scanjet 4400c series or 5400c series scanners and/or HP Scanjet Automatic Document Feeder and/or HP Scanjet Transparency Adapter DURATION OF LIMITED WARRANTY: 1 year 1 HP - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 29
Center, which can help determine if service is required and direct you to a service site. Please see "Contacting HP Customer Support" on page 24. Otherwise, contact the store where you purchased the product. Or, visit http://www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 30
30 Support, warranty, and specifications Specifications Environmental specifications Temperature Operating: 10° to 35° C (50° to 95° F) Storage: -40° to 60° C (-40° to 140° F) Humidity Operating: 15 percent - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 31
scanner series are ENERGY STAR® compliant. (ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency.) As an ENERGY STAR® Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. 4400c series - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 32
32 Support, warranty, and specifications ADF Feature Size Weight Paper tray capacity Maximum paper size Minimum paper size Maximum paper weight Minimum paper weight Power requirements Speed Specification 490 by 331 by 99 mm (19.27 by 13.03 by 3.90 inches) 2.55 kg (5.622 lb) 25 sheets of 75 g/ - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 33
Support, warranty, and specifications 33 Regulatory information German Noise Declaration The German noise declaration is required in Germany. It gives noise output figures. Geräuschemission LpS < - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 34
34 Support, warranty, and specifications FCC Declaration of Conformity (HP Scanjet 4400c series scanner) Supplier's Name: Supplier's Address: Contact Person: Telephone: Product Name: Model Number: Product Options: Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, CO 80634 - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 35
Support, warranty, and specifications 35 FCC Declaration of Conformity (HP Scanjet 5400c series scanner) Supplier's Name: Supplier's Address: Contact Person: Telephone: Product Name: Model Number: Product Options: Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, CO 80634 - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 36
36 Support, warranty, and specifications EU Declaration of Conformity (HP Scanjet 4400c series scanner) According to ISO/IEC Guide 22 and EN 45014: Supplier's Name Hewlett-Packard Company Supplier's Address Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 USA declares that the - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 37
Support, warranty, and specifications 37 EU Declaration of Conformity (HP Scanjet 5400c series scanner) According to ISO/IEC Guide 22 and EN 45014: Supplier's Name Hewlett-Packard 3 V/m EN/IEC 61000-4-4, 1kV Power Lines EN/IEC 61000-4-5, High Energy Transients EN/IEC 61000-4-6 EN/IEC 61000-4-8 - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 38
38 Support, warranty, and specifications The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 39
Support, warranty, and specifications 39 HP Environmental Product Stewardship Program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with attributes to minimize impacts on our - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 40
and snap-fitting parts. Acoustical noise specification This HP product (the HP Scanjet 4400c and 5400c series scanner) has the following sound power levels: Note: These specifications reflect sound power levels of the scanner without any attached accessories. Category Acoustical noise Operational - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 41
Support, warranty, and specifications 41 Recycling materials HP offers a variety of product end-of-life return programs in a number of geographic areas. To determine if one is available in your area, please contact your nearest HP sales office. Products returned to HP are reused, recycled, or - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 42
42 Support, warranty, and specifications - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 43
43 - HP 4400C | HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 44
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scanjet 4400c series
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