HP 4400C HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and S - Page 16
If the parallel cable still does not work, follow these steps all operating, systems, conflicts
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16 Installing and troubleshooting If the parallel cable still does not work, follow these steps (all operating systems): 1 Refer to basic installation troubleshooting. 2 If the power connection is secure, but the software does not find the scanner, check for a device conflict. 3 If you have checked for a secure power connection and for device conflicts, and the software still does not find the scanner, check for a resource conflict. 4 If you have checked the power connection, device conflicts, and resource conflicts, and your scanner is still not working, check the parallel port settings. 5 If the troubleshooting information you need is not shown here, refer to the HP Precisionscan Pro Read Me for the most recent information.
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16
Installing and troubleshooting
If the parallel cable still does not work, follow these steps (all operating
systems):
1
Refer to basic installation troubleshooting.
2
If the power connection is secure, but the software does not find the scanner,
check for a device conflict.
3
If you have checked for a secure power connection and for device conflicts, and
the software still does not find the scanner, check for a resource conflict.
4
If you have checked the power connection, device conflicts, and resource
conflicts, and your scanner is still not working, check the parallel port settings.
5
If the troubleshooting information you need is not shown here, refer to the HP
Precisionscan Pro Read Me for the most recent information.