HP A9890A Smart Array 6400 Series Controllers User Guide
HP A9890A - Smart Array 6402/128 RAID Controller Manual
UPC - 829160079530
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- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 1
HP Smart Array 6400 Series Controllers User Guide for HP ProLiant Servers January 2005 (Fifth Edition) Part Number 309135-005 - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 2
herein. HP Smart Array 6400 Series Controllers User Guide January 2005 (Fifth Edition) Part Number 309135-005 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 3
hardware 15 Before beginning the installation ...15 Preparing the server ...15 Installing the controller board ...16 Connecting storage devices...17 Connecting internal storage ...17 Connecting external storage 18 SCSI cable part numbers ...18 Updating the firmware 21 Methods for updating the - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 4
4 HP Smart Array 6400 Series Controllers User Guide Installing device drivers and Management Agents 33 Installing device drivers ...33 Installing Management Agents ...34 Upgrading or replacing controller options 35 Replacing a battery...35 Replacing the expansion module ...37 Replacing, - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 5
Contents 5 Korean notice A&B ...62 Battery replacement notice...62 Taiwan battery recycling notice 63 Acronyms and abbreviations 65 Index 67 - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 6
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 7
module components ...8 Controller specifications and attributes 9 Board components Item ID 1 2 3 4 5 Description Internal SCSI connector, port A1 (do not use simultaneously with item 3) Internal SCSI connector, port A2 (do not use simultaneously with item 4) External SCSI connector, port - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 8
8 HP Smart Array 6400 Series Controllers User Guide Item ID 6 7 Description Battery-backed cache module Connector for expansion board Expansion module components An expansion module is used to add two extra external channels to an SA6402 controller, converting it to an SA6404 controller. Item - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 9
module is installed, the capacity of the battery-backed write cache on the main board is divided equally between the expansion board and the main board. For more information, refer to customer note CN0316W on the HP website (http://www.hp.com). Controller specifications and attributes Dimensions - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 10
10 HP Smart Array 6400 Series Controllers User Guide For more information about the controller features and specifications, and for information about system requirements, refer to the HP website (http://www.hp.com/products/smartarray). - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 11
server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide. 3. Power up the server. The autoconfiguration process runs. IMPORTANT: The expansion module on the SA6404 controller cannot be used as a boot device. 4. Update the system firmware ("Updating the firmware" on - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 12
12 HP Smart Array 6400 Series Controllers User Guide 6. Install the operating system and device drivers ("Installing device drivers" on page 33). Instructions are provided with the CD that is supplied in the controller kit. 7. Create and format additional logical drives if desired ("Configuring an - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 13
be used as a boot device. 4. Install the controller hardware ("Installing the controller hardware" on page 15). 5. Set the controller order ("Configuring the server" on page 23). 6. Update the controller firmware ("Updating the firmware" on page 21). 7. If the controller is not going to be the boot - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 14
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 15
non-arrayed SCSI drives to a Smart Array controller, because data is not preserved during a move between array controllers and nonarray controllers. If the server supports hot-pluggable devices, you can install the controller board without any further preparation ("Installing the controller board - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 16
16 HP Smart Array 6400 Series Controllers User Guide CAUTION: In systems that use external data storage, user documentation provided with the server before attempting the installation. Many servers are capable of providing energy levels that are considered hazardous and are intended to be serviced - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 17
signal degradation. In HP ProLiant and Integrity servers, however, the controller, SCSI cable, and backplane already provide this termination. Connecting internal storage 1. If the storage device that you are adding is not hot-pluggable, power down the system. 2. Install drives in the removable - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 18
18 HP Smart Array 6400 Series Controllers User Guide When you have finished installing drives, continue with the next step. − If the drives are hot-pluggable, go to step 3. − If the drives are not hot-pluggable, go to step 4. 3. Attach the internal point-to-point SCSI cable (provided with the - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 19
Installing the controller hardware 19 SCSI cable type External VHDCI cable Internal multi-device cable Cable length 1.8 m (6 ft) 3.7 m (12 ft) 7.3 m (24 ft) 11.9 m (39 ft) varies Option kit number 341174-B21 341175-B21 164604-B21 150214-B21 - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 20
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 21
and drivers page for storage products (http://www.hp.com/support/proliantstorage). 1. Find the most recent version of the component that you require. Components for controller firmware updates are available in offline and online formats. 2. Follow the instructions for installing the component on the - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 22
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 23
Configuring the server After installing the controller hardware and updating the firmware, use RBSU to configure the server. NOTE: The 2-channel expansion module is a controller in its own right. Thus, the Smart Array 6404 Controller is actually two 2-channel controllers sharing one PCI-X connector - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 24
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 25
HP provides three utilities for manually configuring an array on a Smart Array controller: • ORCA-A simple ROM-based configuration utility • ACU-A versatile, browser-based utility that provides maximum control over configuration parameters • CPQONLIN-A menu-based configuration utility specifically - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 26
26 HP Smart Array 6400 Series Controllers User Guide For conceptual information about arrays, logical drives, and fault-tolerance methods, and for information about default array configuration settings, refer to the HP Array Configuration Utility User Guide. This document is available on the - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 27
. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for displays a list of all available (unconfigured) physical drives and the valid RAID options for the system. 2. Use the Arrow keys, Spacebar, and - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 28
28 HP Smart Array 6400 Series Controllers User Guide You can now create another logical drive by repeating the previous steps. NOTE: Newly created logical drives are invisible to the operating system. To make the new logical drives available for data storage, format them using the instructions - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 29
is replaced. Only logical drives configured for fault tolerance (RAID 1, RAID 5, ADG) on the array with the failed physical drive will rebuild. Priority settings To set the drive rebuild priority: 1. Highlight the controller. 2. Select the controller settings: − If you choose low priority for drive - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 30
30 HP Smart Array 6400 Series Controllers User Guide Accelerator ratio The controller has an onboard cache called an Array Accelerator, which performs both write-posting and read-ahead caching. The setting in CPQONLIN determines the amount of memory allocated to the read and write - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 31
Configuring an array 31 Migrating RAID level and stripe size online Using CPQONLIN, you can modify both the RAID level and stripe size of logical drive menu for the drive you intend to modify. 2. Select the new RAID level and/or stripe size from the choices presented. If the new settings are valid - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 32
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 33
, the Smart Array 6404 Controller is actually two 2-channel controllers sharing one PCI-X connector. During POST, each component controller loads its own instance of the required driver and sets its own configuration using ORCA. Using the Support Software CD: Instructions for installing the drivers - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 34
34 HP Smart Array 6400 Series Controllers User Guide Installing Management Agents NOTE: The 2-channel expansion module is a controller in its own right. Thus, the Smart Array 6404 Controller is actually two 2-channel controllers sharing one PCI-X connector. This dual controller is displayed in - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 35
controller options In this section Replacing a battery ...35 Replacing the expansion module 37 Replacing a battery WARNING: There is a risk of explosion, fire, or personal injury if the battery pack is not properly handled. Refer to "Battery replacement notice (on page 62)" before installing - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 36
36 HP Smart Array 6400 Series Controllers User Guide b. Pull the cache module out of the DIMM slot (2). 3. If the main cache battery must be replaced: a. Press the battery retainer tabs down, and push them through to the other side of the cache board (1). b. Lift the battery pack off the cache - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 37
the other side of the controller board (2). 5. Replace whichever battery is degraded. 6. Reinstall the batteries on the cache board and the controller board. 7. Reinstall the cache board and its battery on the controller. Replacing the expansion module To install the expansion module: 1. Insert the - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 38
38 HP Smart Array 6400 Series Controllers User Guide 3. Secure the expansion module to the controller board by inserting and tightening the appropriate screw (provided in the kit) in the back of the controller board (4). To remove the expansion module, reverse this procedure. - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 39
...47 Adding drives ...49 Identifying the status of a hard drive When a drive is configured as a part of an array and connected to a powered-up controller, the condition of the drive can be determined from the illumination pattern of the hard drive status lights (LEDs). The table ("Hot-plug SCSI - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 40
40 HP Smart Array 6400 Series Controllers User Guide Hot-plug SCSI hard drive LED combinations Activity LED (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in HP SIM; or (3) drive firmware is being updated. On The - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 41
problems, refer to the HP Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously been failed by the controller may array are affected. Each logical drive in an array may be using a different fault-tolerance method, so each logical drive can be affected differently. • RAID - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 42
42 HP Smart Array 6400 Series Controllers User Guide • RAID 1+0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another. • RAID 5 configurations can tolerate one drive failure. • RAID ADG configurations can tolerate simultaneous failure of two - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 43
drive bay while the system power is on, all disk activity in the array pauses while the new drive is spinning up. This spinup process usually lasts Factors to consider before replacing hard drives • In systems that use external data storage, be sure that the server is the first unit to be powered - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 44
44 HP Smart Array 6400 Series Controllers User Guide • If you set the SCSI ID jumpers manually: − Check the ID value , as long as no two failed drives belong to the same mirrored pair. − When RAID ADG is used, two drives can fail simultaneously (and be replaced simultaneously) without data loss - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 45
in the array can be replaced simultaneously. − In RAID 1+0 configurations, any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss. Automatic data recovery (rebuild) When you replace a hard drive in an array, the controller uses the - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 46
46 HP Smart Array 6400 Series Controllers User Guide • The number of drives in the array (for RAID 5 and RAID ADG) Allow it, and restore data from backup. Upgrading hard drive capacity You can increase the storage capacity on a system even if there are no available drive bays by swapping drives - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 47
about these procedures, refer to the HP Array Configuration Utility User Guide. Moving drives and arrays You can move drives to other ID positions on the same array controller. You can also move a complete array from one controller to another, even if the controllers are on different servers. Before - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 48
48 HP Smart Array 6400 Series Controllers User Guide • The controller is not reading from or writing to any of the spare drives in the array. • The controller is not running capacity expansion, capacity extension, or RAID or stripe size migration. • The controller is using the latest firmware - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 49
you do not exceed the maximum number of drives that the controller supports. You can then either build a new array from the added drives or use the extra storage capacity to expand the capacity of an existing array. To perform an array capacity expansion, use ACU. If the system is using hotpluggable - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 50
50 HP Smart Array 6400 Series Controllers User Guide The expansion process is illustrated in the following figure, in which the original array (containing data) is shown with a dashed border and the newly added drives (containing no data) are shown unshaded. The array controller adds the new - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 51
51 Diagnosing array problems In this section Controller board runtime LEDs ...51 Cache module LEDs...53 Diagnostic tools ...54 Controller board runtime LEDs LED ID 0 1 Color Amber Amber 2 Blue 3 Green NOTE: During server power-up, each runtime LED illuminates randomly until POST has finished. - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 52
HP Smart Array 6400 Series Controllers User Guide LED ID 4 Color Green 5 Blue 6 Green 7 Green 8 Amber 9 Green LED name and interpretation CR104: Command Outstanding LED. The controller is working on a command. CR105: Heartbeat LED. This LED flashes every 2 seconds, unless the controller - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 53
the cache contains data that has not yet been written to the drives. Restore system power as soon as possible to prevent data loss. (The battery lifetime depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 54
tools provide feedback about problems with arrays. The most important are: • ADU This utility is available on the SmartStart CD. The meanings of the various ADU error messages are provided in the HP Servers Troubleshooting Guide. • POST messages Smart Array controllers produce diagnostic error - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 55
55 Electrostatic discharge In this section Preventing electrostatic discharge 55 Grounding methods to prevent electrostatic discharge 56 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 56
56 HP Smart Array 6400 Series Controllers User Guide Grounding methods to prevent electrostatic discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 57
notice A&B ...62 Battery replacement notice ...62 Federal installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 58
58 HP Smart Array 6400 Series Controllers User Guide Class A equipment This equipment has been tested and found uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 59
O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 60
60 HP Smart Array 6400 Series Controllers User Guide Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 61
BSMI notice Regulatory compliance notices 61 Japanese notice - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 62
62 HP Smart Array 6400 Series Controllers User Guide Korean notice A&B Class A equipment Class B equipment Battery replacement notice This component uses a nickel metal hydride (NiMH) battery pack. WARNING: There is a risk of explosion, fire, or personal injury if a battery pack is mishandled. To - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 63
or return them by established parts return methods to HP, an authorized HP Partner, or one of their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 64
- HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 65
65 Acronyms and abbreviations ACR Array Configuration Replicator ACU Array Configuration Utility ADG Advanced Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility BBWC battery-backed write cache CPQONLIN NetWare Online Array Configuration Utility ORCA Option ROM Configuration for - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 66
66 HP Smart Array 6400 Series Controllers User Guide RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility SA Smart Array SIM Systems Insight Manager - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 67
28 adding drives 30, 49 ADU (Array Diagnostic Utility) 54 array capacity expansion 49 array configuration, copying 25 array controller installation overview 11 array, configuring 25, 30 automatic data recovery (rebuild) 43, 45 B batteries, replacing 35 battery replacement notice 62 board components - HP A9890A | Smart Array 6400 Series Controllers User Guide - Page 68
68 HP Smart Array 6400 Series Controllers User Guide LEDs, hard drive 39, 40 logical drive capacity extension 49 logical drive, creating 25 O ORCA (Option ROM Configuration for Arrays) 27 overview of installation process 11 P POST error messages 41, 54 power requirements 9 R rebuild, time required
HP Smart Array 6400 Series Controllers
User Guide
for HP ProLiant Servers
January 2005 (Fifth Edition)
Part Number 309135-005