HP BL680c HP Virtual Connect Enterprise Manager User Guide - Page 91

Cannot resynchronize VC Domain that is in Configuration Mismatch state

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If VC Domain firmware is 2.0x or later, perform the following: • To remove the account and release the VC Domain from VCEM control, from the Virtual Connect Manager command prompt, enter: remove external-manager Username=xyz mactype= MacStart= MacEnd= wwnType= WwnStart= WwnEnd= serverIdType= serverIdStart= serverIdEnd= NOTE: "-quiet" is an option to suppress user confirmation prompts. This option is useful for scripting operations. This option is available for VC firmware 2.0x or later for the disable account, remove the account, and release ranges commands. Cannot resynchronize VC Domain that is in Configuration Mismatch state Attempting to resynchronize a VC Domain that is in Configuration Mismatch results in a failed job, and the following message appears: Unable to import the MAC, WWN or VSN addresses. Possible reasons include 1) Address is being used in VCEM. 2) Address conflicts with an existing Exclusion Range. 3) Address does not fall within the defined VCEM Global Range. To identify why the issue occurred, consider that both VC and VCEM use two MAC addresses for each Ethernet network connection and two WWN addresses for each Fibre Channel connection. However, only one of these addresses appears in the user interface. When checking if a server profile is using an address, you must consider both the displayed address and the hidden address. When considering the hidden addresses, add 1 to the addresses that are being displayed. For example, if a profile is using two Ethernet connections with MAC addresses 00-21-5A-9B-00-00 and 00-21-5A-9B-00-02 then the hidden addresses will be 00-21-5A-9B-00-01 and 00-21-5A-9B-00-03. In this example, the profile will be using four MAC addresses from 00-21-5A-9B-00-00 to 00-21-5A-9B-00-03. To resolve this issue: 1. Access Virtual Connect Manager for the VC Domain that is in Mismatch Configuration state. 2. Verify the server profiles inside the VC Domain searching for MAC, WWN, or VSN (Virtual Server Number) addresses that are: • Already in use by VCEM-In this case, delete the server profiles that have addresses that are reported as in use by VCEM. • Inside an existing exclusion range in VCEM-In this case, remove the exclusion range or adjust it not include the conflicting addresses. • Outside any range known to VCEM-In this case, create an user defined address range that contains all the addresses in use by the profiles. After completing these steps, perform the VC Domain resynchronization operation again. Operation fails to perform in the VC Domain or VC Domain Group under maintenance status VCEM cannot perform any operations related to VC Domains in a VC Domain Group that have the Under Maintenance icon because of any of the following: • Maintenance process has not completed by clicking Complete VC Domain Maintenance or Cancel • Maintenance job is still running. • Maintenance job fails. To resolve this issue: Troubleshooting 91

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If VC Domain firmware is 2.0x or later, perform the following:
•
To remove the account and release the VC Domain from VCEM control, from the Virtual Connect
Manager command prompt, enter:
remove external-manager Username=xyz
mactype=<Factory-Default/User-Defined> MacStart=<> MacEnd=<>
wwnType=<Factory-Default/User-Defined> WwnStart=<> WwnEnd=<>
serverIdType=<Factory-Default/User-Defined> serverIdStart=<>
serverIdEnd=<>
NOTE:
“-quiet” is an option to suppress user confirmation prompts. This option is useful for
scripting operations. This option is available for VC firmware 2.0x or later for the disable account,
remove the account, and release ranges commands.
Cannot resynchronize VC Domain that is in Configuration Mismatch state
Attempting to resynchronize a VC Domain that is in Configuration Mismatch results in a failed job, and the
following message appears:
Unable to import the MAC, WWN or VSN addresses. Possible reasons include
1) Address is being used in VCEM.
2) Address conflicts with an existing Exclusion Range.
3) Address does not fall within the defined VCEM Global Range.
To identify why the issue occurred, consider that both VC and VCEM use two MAC addresses for each
Ethernet network connection and two WWN addresses for each Fibre Channel connection. However, only
one of these addresses appears in the user interface. When checking if a server profile is using an address,
you must consider both the displayed address and the hidden address.
When considering the hidden addresses, add 1 to the addresses that are being displayed. For example, if
a profile is using two Ethernet connections with MAC addresses 00-21-5A-9B-00-00 and 00-21-5A-9B-00-02
then the hidden addresses will be 00-21-5A-9B-00-01 and 00-21-5A-9B-00-03. In this example, the profile
will be using four MAC addresses from 00-21-5A-9B-00-00 to 00-21-5A-9B-00-03.
To resolve this issue:
1.
Access Virtual Connect Manager for the VC Domain that is in Mismatch Configuration state.
2.
Verify the server profiles inside the VC Domain searching for MAC, WWN, or VSN (Virtual Server
Number) addresses that are:
•
Already in use by VCEM—In this case, delete the server profiles that have addresses that are
reported as in use by VCEM.
•
Inside an existing exclusion range in VCEM—In this case, remove the exclusion range or adjust it
not include the conflicting addresses.
•
Outside any range known to VCEM—In this case, create an user defined address range that
contains all the addresses in use by the profiles.
After completing these steps, perform the VC Domain resynchronization operation again.
Operation fails to perform in the VC Domain or VC Domain Group under maintenance
status
VCEM cannot perform any operations related to VC Domains in a VC Domain Group that have the Under
Maintenance icon because of any of the following:
•
Maintenance process has not completed by clicking Complete VC Domain Maintenance or Cancel
•
Maintenance job is still running.
•
Maintenance job fails.
To resolve this issue:
Troubleshooting
91